REGISTRATION OF GUARANTEE
PLEASE FILL IN YOUR DETAILS BELOW AND RETURN TO THE
FOLLOWING ADDRESS IN
30
DAYS.
PHOENIX GAS FIRES, HAMMOND CLOSE, ATTLEBOROUGH
FIELDS INDUSTRIAL ESTATE, NUNEATON. CV11 6RY
TERMS
&
CONDITIONS OF GUARANTEE
This guarantee is in addition to and does not in any way effect your statutory rights. The Guarantee period for
products supplied by phoenix gas fires and/or it's authorised distributors shall be for a period of
3
years (first
year parts and labour plus
2
additional years parts) from date of purchase by the customer and subject to the
following conditions and shall be governed by the laws of England
&
Wales.
(1) Should the unit be found to be defective immediately after purchase please notify the supplier within
seven days or return to the place of purchase within that time. The returned item must be accompainied
by proof of purchase and be returned at the risk and expense of the purchaser.
(2) This Guarantee shall not apply to damage caused through installation, modification, Act of God,
accident or any wilful act or neglect.
(3) Installation must be carried out by qualified persons, approved by Phoenix Gas Fires of it's distributors.
Servicing of the appliance is carried out at
12
monthly intervals by qualified persons approved by Phoenix
Gas Fires or it's distributors.
(4) Any visits, repairs or other work performed or parts supplied not covered by this guarantee will be
chargeable to the customer.
A
charge may also be made if the unit is found not to be faulty or if it has
been damaged in transit. The customer will be required to effect settlement of such charges within seven
days of the invoice date.
(5) This guarantee excludes consumable products which may need replacement on annual servicing
i.e. ceramic fibre coals etc.
(6) The purchasers sole and exclusive rights under this guarantee against Phoenix Gas Fires is for the
repair or replacement of the unit or any defective part or parts only, and no other rights (inclUding, but not
limited to incidental or consequential damage or loss of whatsover nature) shall be available to the purchaser.
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