SimRush Pro WiFi 5G Installation guide

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INSTALLATION GUIDE FOR:
SIMRUSH Hardware Base Pack – 5G Outdoor Unit (ODU)
Warning! this installation requires working at height. Ensure the install is only completed by a person who is competent at
working at height.
Make a note of the serial numbers of all equipment before commencing the install. Serial numbers are in the format of a long
upper-case hexadecimal number prior to the ’ / ‘ and 3 digits, these are a reference to production dates and not part of the
serial number itself and should be disregarded.
Check you have the correct equipment.
1. Your SimRush Hardware Base Pack.
In the example is shown below is a SimRush Pro-WiFi 5Gbut this will vary depending on the model you have purchased, check your
order and dispatch note. I most cases it will consist of 2 hardware devices: the external “SimRush ODU” and the internal “SimRush
Controller”
2. A Self-installation pack containing (colours may vary) :
Check the contents on our website https://www.simrush.com/installation-guide/products/accessories/
3. A live data SIM. This must be active and have a minimum of 2Gb of data for testing.
4. Additional mounting bracketry may be required (e.g. a 2 inch pole) these will need to be purchased separately.
48v 96w power supply for
controller
Cate5e External
C
able (length may
vary)
SimRush 5G Outdoor Unit - ODU
SimRush Pro WiFi - Controller
Mounting kit for SimRush 5G
Outdoor Unit - ODU
Determine the external location for the SimRush ODU
1. Plan the optimum location for your Outdoor Unit to be placed. The location you choose for your outdoor
device can have
a huge impact on its performance. To ensure the best speeds possible ensure:
The ODU is facing the closest transmitter of your SIMs carrier.
Your chosen location is suitable to have a 2 inch pole attached to it, or the surface is durable enough
for the 5G ODU to be mounted to it (e.g. Exterior wall)
Clear line of sight between ODU and transmitter where available. Avoid Buildings, walls, rooflines,
metal, double glazing where possible. Consider signal height, reflections & obstructions.
2. If you have a smart phone you can download the OpenSignal App to identify the direction of the nearest mast
with the carrier you are using (You must be using a phone with the same data carrier as the Sim in the ODU)
Android - Download the app from Google Play StoreOpenSignal” https://
play.google.com/store/apps/details?id=com.staircase3.opensignal
iOS - Download the app from Apple StoreOpenSignal”
https://apps.apple.com/us/app/opensignal-speed-test-maps/id598298030
Determine the Internal location for the SimRush Controller and plan the cable
run between the external and internal devices
The SimRush Controller needs to be placed near to a power outlet.
We suggest you locate the SimRush Controller in a living room, office or other space where you will
want use the WiFi mostly. If you want to extend your WiFi coverage later you can purchase additional
SimRush devices to do that.
Plan the cable route from the ODU to the Controller, the maximum route cannot exceed 40 meters in
cable length. For cable runs of 40-90 metres please see our support pages for further information.
Remember: the cat5e cable will need to pass from the outside of the premises to the inside so you
will need to locate or create a suitable entry point into the building for the cat5e cable to pass
through. (If you need to drill a hole for the cable to pass through ensure it is 10mm diameter
minimum.)
Preparing and mounting the ODU
Warning! the installation requires working at height. Ensure the install is only completed by a person who is competent working
at height.
Step 1: SIM Card Installation
Ensure the unit is powered off and no Ethernet cable is connected to the unit. Unscrew the
SIM Card slot cover and remove it.
Place the SIM Card into Slot 1
Ensure SIM is fully inserted into slot 1
Place SIM card Slot cover back onto unit and screw back into place.
Step 2 Cable Connections
Using the cable gland provided in the 5G ODU Box connect up an 8-pin CAT 5e Ethernet cable, as shown in
steps 1-4 below:
Step 3 Mounting
Pole Mounting (Option 1): Supports Tilt and Turn
Step 1 - Use flange nuts to attach the device bracket to the back of the 5G ODU unit.
Step 2 - Follow step 2 in the drawing above to align the main bracket with the middle bracket. place the
spring washer and washer on the screw bolt and insert the screw bolt through the holes to secure it.
Step 3 - Follow step 3 in the drawing above to align the middle bracket with the device bracket. Place the
spring washer and washer on the screw bolt and insert the screw bolt through the holes to secure it.
Pole / Wall Mounting (Option 2) - Supports Tilt or Turn Only
Step 1 - Select the wall / pole mounting direction (horizontal or vertical)
Step 2 - Use flange nuts to attach the device to the back of the 5G ODU.
Step 3 - Follow step 3 in the drawing above to align the main bracket with the device
bracket. Place the spring washer and washer on the screw bolt and insert the screw
through the holes to secure it.
Pole Mounting (Optional)
Step 1 - Insert the hose clamps into the holes on the main bracket. Use a screwdriver
to tighten the hose clamps and secure the main bracket to the pole.
Wall Mounting (Optional)
Step 1 - Use the four corner holes of the main bracket to mark holes on a wall. Drill four holes
in a wall.
Step 2 - Insert the nylon wall plugs into the holes.
Step 3 - Use mounting screws to secure the main bracket to the wall through the nylon wall
plugs.
Table stand (Optional)
Step 1 - follow step 1 in the drawing above to align the middle bracket with the main
bracket. Place the Spring washer and washer on the screw bolt and insert the screw
bolt through the holes to secure it.
Step 2 - Follow step 2 in the drawing to align the middle bracket with the device
bracket. Place the spring washer and washer on the screw bolt and insert the screw
bolt through the holes to secure it.
Step 3 - Use two M6 flange nuts to attache the back of the 5G unit to the device
bracket. Attach the four rubber feet to the main bracket.
Pole / Wall Mounting Angle Adjustment
Fix External Cable Run
1. Ensure there is a small coil of excess cable remaining near to the ODU to create a ‘drip loop’
2. Secure the cable from the end of the drip loop section along / down the building to the external entry point. we recommend
fixing the cable every 45cm.
3. Insert the un-terminated end of the cat5e cable through the external entry point and go inside the premises to pull it through.
4. Before securing the last external cable fixing, make sure you have a ‘drip loop’ to prevent water ingress.
Fix Internal Cable Run
1. Attach the pattress box to the wall over the hole where the cat5e cable enters the premises, or if the cabling requirement
extends further into the property use standard cable clips to run the cable around the walls to the desired location and enter
the Pattress box from the side or base, removing cable entry blanks on the Pattress box as desired.
2. Cut the cable to the desired length, be sure to leave enough cable so that you can strip back the outer sheath without damaging
the internal cores.
3. Use the tool-less Keystone Jack to terminate the cable.
4. Attach the shutter any blanking plates as required to faceplate.
5. Attach the keystone jack to the shutter
6. Screw faceplate to pattress box attached to the wall to create your new socket.
7. Connect your ethernet patch lead into the new socket.
Connecting the SimRush ODU to the SimRush Controller
1. Connect the ethernet cable to Ethernet Port 10 for ODU1 (5G ODU) far right port Highlighted in GREEN
2. Connect the Controller to the power adaptor supplied (48v 2a DC)
3. Connect your PC to the LAN (Highlighted in ORANGE )
a. Ethernet port 2-8 and SFP
b. Default wireless is “SimRush-xxxxxx” and the Serial number as the password, e.g AABBCC112233
i. Serial number is located on the box or back of the controller, all characters before the “/123”
4. To make changes to the LAN address or Wireless settings, please visit SPanel: https://portal.simrush.com/
5. (OPTIONAL) Connect your alternative broadband to utilise the built-in Load-Balancing feature, connect Ethernet Port 1
(Highlighted in RED ) to your alternative broadband network. Please ensure your alternative broadband router is
providing the following network via DHCP: Gateway: 192.168.1.1 , Subnet: 255.255.255.0
6. Browse to freeclix.speedtest.net and conduct a speed test to confirm everything is working as it should be
Align the ODU
The directional antenna in the SimRush 5G ODU is highly sensitive and minor adjustments in its position can make a huge impact on its
performance. To assist in selecting the fine optimal alignment of the direction of the SimRush ODU once you have both the 5G ODU and
controller in place, please call our support engineers who can then work with you to fine align your 5G Outdoor unit.
Please note this may involve going up and down a ladder to return to the positioned 5G ODU to make any adjustments required.
Complete the Install
External: Fill external opening of drill hole with Silicone and add an external weather cover. Tidy any excess cable into a drip loop as
shown and secure to the wall with cable clips.
Troubleshooting
For any troubleshooting queries please phone 0330 056 3110 and select option 2.
Notes
To ensure your hardware warranty remains valid:
1. Only use cat5e external grade cable provided.
2. Always create drip loops as shown in the instructions to prevent water ingress.
3. If you need to replace RJ45 plugs for any reason, ensure they are NOT booted.
4. Login to SimRush SPanel and ensure your hardware is registered. Don’t have a login? Ask your supplier.
5. Register your devices on the SimRush website https://www.simrush.com/register-hardware/
6. Do Not use the reset button on the 5G Outdoor Unit. If the reset button is used on the 5G hardware the system will
lose all of it’s bespoke configuration and will be dropped from our network. If the reset button is pressed the hardware
will have to be removed and returned to our office for re-programming and this will be chargeable.
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