Bose QuietComfort 20 Owner's manual

Category
Headphones
Type
Owner's manual

The Bose QuietComfort 20 headphones offer superior noise cancellation, allowing you to immerse yourself in your music or calls without distractions. With up to 16 hours of battery life, you can enjoy your favorite tunes or podcasts all day long. The inline microphone and 3-button remote let you control music and calls with ease. StayHear+ tips provide a secure and comfortable fit, while the Aware mode lets you hear surrounding sounds when needed.

The Bose QuietComfort 20 headphones offer superior noise cancellation, allowing you to immerse yourself in your music or calls without distractions. With up to 16 hours of battery life, you can enjoy your favorite tunes or podcasts all day long. The inline microphone and 3-button remote let you control music and calls with ease. StayHear+ tips provide a secure and comfortable fit, while the Aware mode lets you hear surrounding sounds when needed.

BoseĀ®
QuietComfortĀ®
20
Acoustic Noise
CancellinW
Headphones
7
49570-001 0
English
Please
read
and
keep
this
Owner's
Guide
and
take
the
time
to carefully
read
and
follow
the
Important
Safety
Instructions
included
in
the
carton.
For
additional
info
nnation
about
your
headphones
or
for
replacemen
t
accessories,
refer
to:
ā€¢
http://globai.Bose
.
com
ā€¢
U.S.
only:
http:
//
owners
.
Bose
.
Com/QuietCom
f
ort20
Chargmg
Allow
up
to
2
hours
for
a
full
charge
bafore
first
use
.
Use
the
supplied
USB
cable
to
connect
the
headphones
to
a
powered
USB
port
on
your
computer
or
an
agency
ap
p
roved
wall
charger
(not
supp
li
ed
).
When
fully
charged
.
headphones
will
have
about
16
hours
of
ba
ttery
life.
Note:
Before
charging,
be
sure
the
headset
is
at
r
oo
m
temperature.
between
41'F (5'C)
and
104
'F (
40'C).
Components
A.
Control
module
B.
lnline
mic
ropho
ne
and
3-
button
remo
te
C
Clothing
c
li
p
D.
StayHea
r"
+tips:
Small
(wh1te);
Medium
.
installed
(grey);
Large
(black)
E.
USB
charging
cable
F.
Carry
case
0
Powenng
on
Slide
the
power
switch
on
the
control
modul
e
to
On
.
The
headphon
es
will
tum
on
in
No
ise
Cance
lli
n
g,
which
r
ed
uces
most
sounds
around
you
.
Note:
When
the
pow
er
is
off,
the
headph
on
es
will
still
provide
un-powered
audio.
For
best
quality
audio.
tum
the
power
on
.
Sw1tch1ng
modes
Press
the
Mode
button
on
the
side
of
the
rem
ote
to
switch
to
Aware
mode,
wh
ich
lets
you
hear
some
sounds
around
you
, su
ch
as
traffic
noise
.
-,
__
,
button~
Connectmg
to
an
1Pod.
1Phone
or
1Pad
Connec
t
the
Bose
ā€¢
QuietComfort"
20
headp
ho
nes
to
the
standard
3.5
mm
head
phone
jack
on
your
iPod
.
iPhone
.
or
iPad.
The
hea
d
phone
s
come
with
an
inlin
e
i
micro
pho
ne
. Ā·
Volu
me +
and
3.
-button
remote
.
,
.
A
nswer
/
End
for
convenient
control
of
select
iPod
,
iPhone
,
Ā· Ā·
Volume
-
and
1Pad
models
.
'
Action
Headphone
control
Adjust
volume
Pre
ss+
or-.
Play
/
Pause
Press
and
release
Answe
r/
End.
Skip
track
Press
and
rel
ease
Answe
r
/End
twi
ce
quickly.
Previous
track
Press
a
nd
re
l
ea
se
An
s
we
r/End
three
ti
mes
qui
ck
ly
.
Fast
forward
Press
Answer/End
twice
and
h
old.
Rewind
Press
Answer/End
thr
ee
time
s
and
hold
.
Answer
or
end
a
call
Pres
s
and
release
An
s
we
r/End.
Ignore
in
com
i
ng
ca
ll
Pr
ess
and
ho
ld
Answe
r
/End
.
S
wit
ch
to
incomin
g
While
on
a
ca
ll
.
press
An
swer
/E
nd
ca
ll
;
pu
t
current
ca
ll
once.
P
ress
a
nd
release
agai
n
to
on
hold
return
lo
first
ca
ll
.
S
wil
ch lo
incom
i
ng
Whil
e on a
ca
ll
,
pres
s
Answe
r/
ca
ll
;
end
curren
t
ca
ll
End
and
hold
for
about
2
seco
nds
and
rel
ease.
Use
voi
ce
contro
l
Pr
ess
an
d
hold
Answe
r
/End
.
See
your
dev
ice'
s
user
guide
for
co
mpatibility
and
u
sage
in
fo
rmation
.
Note:
Full
con
tro
ls
may
n
ot
be
ava
il
able
for
so
me
devices
.
I
mpo
rt
ance
of
Pr
oper
F1t
For
effective
noise
reduction
perfomnance,
it
is
important
to
choose
the
correct
size
StayHear"
+tip.
Sele
ct
th
e
size
th
at g
iv
es
you
th
e b
es
t
comfort
a
nd
fi
t
in
ea
ch
ear.
You
may
need
to
try
a
ll
three
sizes
to
det
e
nnine
the
bes
t
fit.
To
t
es
t
the
fit,
try
s
peaking
al
oud
(w
rth
the
power
o
ff).
Your
voice
sih
oul
d
sound
muffled
in
both
ears.
If
no
t,
se
l
ec
t a
no
th
er
tip
si
ze
.
Eac
h
tip
is
marke
d
with
e
ith
er an Lor an
R
Be
sure
to
attach
th
e l
eft
tip (
L)
to
t
he
left
ea
rp
iece
and
the
rig
ht
tip
(R)
to
th
e
righ
t
earpiece
.
0
To
change
a
StayHear"
+tip:
1.
Gently
peel
the
edges
of
the
atta
c
hed
tip
away
from
the
earpiece,
using
care
not
to
t
ear
the
tip.
CAUTION:
To
prevent
damage
,
do
not
pu
ll
on
the
tip
wing.
2.
Sl
i
de
the
new
tip
over
the
headpho
ne
nozz
le.
3.
Press
the
tip
securely
into
place
until
yo
u
f
ee
l
it
latch.
The
ridge
on
the
head
pho
ne
hous
i
ng
should
fit
into
the
slot
on
the
inside
of
the
tip.
Fitting
the
headphones
to your
ear
1.
Inse
rt
the
headpho
ne
into
the
ear
so
the
tip
gently
rests
in
the
opening
of
the
ear
canal.
2.
Ti
lt
th
e
headphone
back
and
l
ightly
press
the
wi
ng
under
the
ear
ridge
un
til
it is
comfo
rtable
and
secure.
The
ti
p
sho
u
ld
sit
co
mfortably
yet
securely
in
the
bowl
of
th
e
ear.
Recogn1zmg
the
lights
Power/Battery
indicator
E::::Jo
Color
Status
while
in
Status
while
use:
charging:
Green
(
so
l
id
)
Power
on.
More
than
Charg
i
ng
3
hours
of
battery
life
comple
te
remaining.
Gre
en
(blin
ki
ng)
Power
on.
Less
than
3 h
ours
of
battery
li
fe
NIA
rema
in
i
ng.
Amber
(bl
in
ki
ng
)
NIA
C
har
g
ing
Red
N
IA
Erro
r:
See
"
Tempera
ture
r
ange
'
None
(Off)
Power
off
or
battery
depleted
.
Mode
indicator
<ā€¢)
Color
Indicates
:
G
reen
(
On
)
N
oise
Cancelling
on.
No
ne
(Off)
Aware
mode
on
.
Troubles
hoo
tmg
Poor
sound
quality
ā€¢
Make
sure
t
he
headphones
are
powered
on
and
secure
ly
plugged
into
the
headphone
jack
on
the
device
.
ā€¢
Try
anothe
r
S
tay
Hea
r"
+t
ip
s
ize
.
ā€¢
Try
another
device
or
mu
sic
app
li
catio
n.
ā€¢
Clean
t
he
connecto
r
with
isopropyl
alcoh
ol
and
dry
with
a
cl
ean
clot
h.
ā€¢
If
you
experience
lou
d
noise,
t
um
off
th
e
powe
r
sw
i
tch.
Poor
or
no
noise
reduction
ā€¢
M
ake
s
ure
the
power
is
switched
on
and
the
Mode
indicator
is
on
(
green).
Ā·Try
another
Stay
Hea
r"
+tip
si
ze
.
See
"I
mportance
of P
roper
Fit
'.
ā€¢
En
su
re
that
head
phones
are
properly
ch
arged.
Short
battery
life
(less
than
16
hours)
ā€¢
When
c
ha
rg
i
ng
,
be
sure
both
e
nd
s of
the
USB
cable
are
fimn
ly
co
nn
ected
a
nd
verify
that
the
B
attery
In
dicator
is
bli
nk
ing
a
mb
er
.
Device
is
not
responding
to
remote
button
commands
ā€¢
Ensure
you
a
re
u
si
ng
a
com
patible
device
.
See
"
Made
fo(
below
.
ā€¢
Make
sure
th
e h
eadpho
ne
s
are
secure
ly
plu
gged
into
the
headph
one
jack
on
the
device.
Microphone
not
working
ā€¢
Ma
ke
s
ur
e
the
h
ea
d
phones
are
sec
urely
plu
gged
i
nto
th
e h
eadpho
ne j
ac
k
on
the
device
.
ā€¢ Ma
ke
su
re
t
he
microphone
is
not
bl
ocked
.
ā€¢
Try
an
othe
r
ca
ll,
de
vi
ce,
or
app
li
ca
ti
on.
For your
record
s
Serial
number
(on
Warranty
Card):
Now
is a
good
time
to
register
your
headphones
.
You
can
do
this
eas
i
ly
by
going
to
:
http:
//
globat
.
Bose
.
com/register.
iP
ad,
iPho
ne
,
and
i
Pod
are
tr
adema
rk
s of
App
le Inc.,
reg
i
ste
r
ed
in
the
U.S.
and
ot
her
cou
nt
ri
es
. T
he
tradem
ar
k
"iPho
ne
'
is
used
with
a l
icense
from
Ai
pho
ne
K.K.
"M
ade
for
iP
od,
Ā·
"Ma
de
for
iPh
one,"
and
"
Made
f
or
iP
ad
'
m
ea
n
that
an
el
ec
tro
ni
c
accesso
ry
h
as
bee
n
des
i
gned
lo
co
nne
ct
spec
ifi
ca
ll
y
to
iPod,
iPh
o
ne,
or
iPad,
re
spe
c
tiv
el
y,
a
nd
has
been
c
ert
ifi
ed
by
the
dev
el
oper
to
meet
App
le
pe
rt
o
nmance
stan
dard
s.
Apple
is
not
re
spons
ible f
or
the
operat
io
n
of
th
is
device
or
it
s
comp
li
ance
with
safety
and
r
eg
ulat
ory
standards
.
Ple
ase
note
tha
t
th
e u
se
of
this
ac
cessory
with
i
Po
d,
iPhon
e,
or
iP
ad
may
affe
ct wirel
ess
pe
rt
o
nma
n
ce.
Ā©2
01
5
Bo
se
C
orp
ora
t
ion
. No pa
rt
of
thi
s
work
ma
y be
re
p
ro
duced
,
modifie
d, di
stributed
,
or
othe!Wise
used
with
out
prio
r
wriffen
permission.
United States
...
1-800-367-4008
Australia
..................
1800
061
046
Austria
.................
0800-2673
444
Belgium
..........................
80092815
Canada
....................
an
650
2073
China
................
86
400
880
2266
Denmark
.......................
8033n99
Finland
.........................
80005505
France
.....................
0800
857 758
Germany
.............
0800
2673
444
Hong Kong
..........
852
2123
9000
Hungary
.............
4316040
434
31
India
.................
.
..........
180011
2673
Ireland
.......................
1800656755
Italy
...........................
soo
83
22
n
Japan
.......................
0570
080
021
Latin Markets
.......
508
614
6000
Luxemburg
...............
0800
92835
Mexico
...........
001
800
900
2673
Netherlands
............
8002674333
New
Zealand
............
0800
501
511
Norway
...........................
80081190
Poland
.............
(48)
22-853-0031
Sweden
........................
20909060
Switzerland
............
0800
880
020
Taiwan
.............
.
...
886
2
2514
79n
United Arab Emirates.
800
2673
United Kingdom
.....
8081688972
For
additional
countries,
please
visit:
http:/
/globai.Bose.com
Ā©2015 Bose Corporation, The Mountain,
Framingham, MA 01701-9168 USA
AM? 49570
Rev.
00
http:/
/globai.Bose.com
U.S.
only:
http:/
/owners.Bose.Com/QuietComfort20
BoseĀ®
QuietComfortĀ® 20
Acoustic Noise
CancellingĀ® Headphones
Important Safety Instructions
Vigtige sikkerhedsinstruktioner
Wichtige Sicherheitshinweise
Belangrijke veiligheidsinstructies
lnstrucciones importantes
de seguridad
Tarkeita turvall isuusohjeita
Instructions importantes relatives
a
Ia
securite
lmportanti istruzioni di sicurezza
Fontes biztonsagi utasitasok
Waine zalecenia dotycz'lce
bezpieczenstwa
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ā€¢Ā§t;~~itmm
ā€¢ā€¢:tt~i!tlm
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Eng
li
sh
Please
take
the
time
to
carefully
read
and
follow
t
he
Important
Safety
Instructions
,
Owner
's
Guide
and
Warranty
Important
Safety
Instructions
WARNINGS
ā€¢ 00
foc
us
on
your
safety
and
th
at
of
others
if
you
use
the
he
a
dphones
while
eng
agi
ng
in
any
activity
requiring
yo
ur
attention
, e.
g.,
whi
le
riding
a bi
cycle
or
wal
k
ing
in
or
near
traffic,
a
cons
t
ructio
n
site
or
ra
i
lroad
, et
c.
ā€¢
Turn
the
headphones
o
ff
,
c.-
use
Aware
mode,
and
ad
ju
st
your
volume
,
to
ensure
you
can
hear
surround
i
ng
soun
ds,
indu
d
ing
alarms
an
d
warning
sig
nals.
-
Be
awa
re
of
how
sounds
tha
t
you
r
ely
on
as
r
eminders
or
warnings
may va
ry
in
character
when
using
the
headp
h
on
e
s,
even
with
Aware
mode.
ā€¢
DO
use
ca
u
tion
whe
n
using
your
h
eadphones
while
operating
a v
ehi
cle
or
engaging
in
any
activity
that
requi
r
es
your
ful
l
atten
ti
on
.
Check
and
fo
ll
ow
loca
l l
aws
regard
i
ng
m
obile
pho
ne
and
head
ph
one/hea
d
set
u
se
.
So
me
jurisdictions
impose
specific
limita
t
ions
,
such
as si
ngle
earpiece
coofiguration,
on
the
u
se
of
such
p
roducts
wh
i
le
driv
i
ng
.
ā€¢
Sound
s
tha
t
you
rely
on
as
reminders
or
warnings
may
hav
e
an
unf
ami
l
iar
character
whe
n u
sing
h
eadphones
.
Be
aware
of
how
these
sounds
may
vary
in
characters
so
you
can
recogni
ze t
hem
as
needed.
ā€¢
DO
NOT
use
the
h
eadphones
1f
they
em
it a
loud
sq
u
eal
or
oth
er
lo
ud
noi
se
.
Contact
B
ose
custome
r
service
if
the
h
ead
ph
ones
em
it
any
loud
or u
nu
sual
noise
.
ā€¢ 00
NOT
use
mob
ile
phone
adap
t
ers
to
connect
headphones
to
airplane
sea
t
jacks
as
th
is
could
resul
t in
person
al
injury
such
as
burns
or
property
damage
due
to
overhea
ti
ng
.
Remove
and
discon
n
ect
immediately
if
you
experience
warm
i
ng
se
n
sation
or
loss
of
au
dio
.
ā€¢
DO
NOT
submerge
or
expose
for
exte
nd
ed
period
to
water
or
wear
while
participa~ng
in
wat
er
sports,
i.
e.
swimm
i
ng
,
waterskiing
,
surfing
,
et
c.
ā€¢ To
reduoe
th
e
risk
of
fire
Of
el
ectnc
shock
,
DO
NOT
expose
the
prod
u
ct
to
ra
in or m
oistu
r
e.
ā€¢
DO
NOT
expose
this
apparatus
to
dnpping
or
splashing,
and
do
not
plaoe
objects
fi
lled
with
l1qui
ds
such
as
vases
,
on
or
near
the
apparatus.
As
with
a
ny
electronic
products
,
use
care
not
to
sp
il
l li
qui
ds in
to
any
p
art
of
the
sys
t
em
.
liquids
can cau
se a
fa
ilur
e
an
d
/or
a
f1re
hazard.
ā€¢
00
NOT
pl
ace
a
ny
naked
flame
sources,
su
ch
as
ligh
t
ed
cand
l
es
,
on
or
n
ear
the
apparatus
.
ā€¢
Conta
i
ns
small
parts
wtl
i
ch
may
be
a
choking
haza
r
d.
No
t
suitab
le
for
ch
i
ldre
n
underage3.
ā€¢
Th
is
product
contai
ns
mag
nets
which
can
be
harmfu
l
to
pacemake
r
wea
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ā€¢
The
product
shall
n
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to
excess
i
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h
eat
su
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as
s
uns
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re
or
th
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ike.
ā€¢
DO
NOT
subj
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th
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pr
oduct
to
mechamcal
shock.
ā€¢
DO
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eave
the
product
on
prolo
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ged
charge
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use
.
CAUTIONS
ā€¢
Make
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ficat
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ons
to
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system
or a
ccessorie
s.
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a/lera~ons
may
compromise
safety
,
re
gul
atory
co
mp
li
an
ce,
and
syste
m
performance.
ā€¢ L
ong
-
term
exposure
to
loud
mu
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hearing
da
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age
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lt
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to
avo
id
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e
vo
lu
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when
usin
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exte
n
ded
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ā€¢
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NOT
drop,
si
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on
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ll
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wate
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ā€¢
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only
with
an
agency
app
r
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power
sup
p
ly
m
eeting
l
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regu
lat
ory
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r
ements
(ex
. Ul,
CSA,
VDE
,
CCC)
.
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r
hea
d
phones
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period
ic
cleaning
:
ā€¢ E
ar
tips:
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the
tips
from
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headphones
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wipe
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Headphone
nozzl
es:
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e
xterior
on
ly
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soft
cloth.
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sert
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too
l
into
the
nozz
le.
CE
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his
prod
u
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confo
rm
s
to
all
applicab
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EU
d
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ct
ive
r
eq
ui
r
ements
.
Th
e
complete
Decla
rat
ion
of C
on
f
ormity
can
be
f
ound
at
www
.
Bose
.
com/co
mpli
ance.
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This
symbol
me
ans
the p
roduct
must
not
be
discarded
as
house
ho
ld
waste,
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should
be
delivered
to
an
app
r
opriate
co
ll
ection
fa
cil
ity
-
fo
r
recyding
.
Proper
d
is
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recycling
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r
al
r
esources,
human
heaHh
and t
he
env
i
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r
m{)(
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in
f
ormation
on
disposa
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an
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recycling
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pro
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uct,
contact
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Important
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Instructions
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ead
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ins
tru
ctions
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Keep
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3.
He
ed
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F
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u
c~ons
5.
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use
t
his
appa
rat
us
ne
ar
water
.
6.
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on
ly
with
a
dry
clo
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7.
Only
u
se
att
a
chments/access
or
ies
spec
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fied
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t
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m
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8. R
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ll
serv
i
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to
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al
i
fi
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personn
e
l.
Servicing
is
requ
i
red
w
he
n
the
appa
r
atus
has
b
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damaged
in
any
way
,
such
as
power
-s
up
ply
co
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plug
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da
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ra
in
or
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te
norma
lly,
or
has
been
dropped
.
Better
sound
through
researchĀ®
Ā©2015 Bose Corporation, The Mountain,
Framingham,
MA
01701-9168
USA
AM?
41
084
Rev.
01
741084-0010
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rranty
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Bose QuietComfort 20 Owner's manual

Category
Headphones
Type
Owner's manual

The Bose QuietComfort 20 headphones offer superior noise cancellation, allowing you to immerse yourself in your music or calls without distractions. With up to 16 hours of battery life, you can enjoy your favorite tunes or podcasts all day long. The inline microphone and 3-button remote let you control music and calls with ease. StayHear+ tips provide a secure and comfortable fit, while the Aware mode lets you hear surrounding sounds when needed.

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