10
• Your appliance stops during use:
- Your appliance may be overheating.
4 Stop the appliance and leave cool for at least 1 hour.
4 If it overheats on repeated occasions, contact the Approved Services Centre.
• The appliance stopped after the charge light was ashing:
- The appliance has run out of battery charge.
4 Recharge the vacuum cleaner.
• The power-brush is not working properly or makes a noise:
- The rotating brush or hose are obstructed.
4 Stop the vacuum cleaner and clean them.
- The brush is worn.
4 Contact an Approved Service Centre to change the brush.
- The belt is worn.
4 Contact an Approved Service Centre to change the belt.
• The power-brush stops during vacuuming:
- The safety function has been triggered.
4 Stop the vacuum cleaner. Check that nothing is obstructing the rotation of the brush; if there is an
obstruction, remove it and clean the power-brush, then turn on the vacuum cleaner.
• Your vacuum cleaner is not vacuuming as well, is making noise, whistling:
- The intake channel is partially blocked.
4 Unblock it
- The dust collector is full.
Empty it and clean it.
- The dust collector is not properly tted.
4 Re-position it correctly.
- The intake head is clogged.
4 Remove the power-brush and clean it.
- The protective foam lter is saturated.
4 Clean it.
According to model: *
Display Description of the error Possible cause/solution
ERR1 The left wheel is jammed/blocked.
Remove the obstruction.ERR2 The right wheel is jammed/blocked.
ERR3 The power-brush is jammed/blocked.
ERR4
The power-brush motor has over
-
loaded.
Turn o the appliance and wait at least 30 minutes be-
fore switching it back on and using it.
ERR8
Malfunction of the detection wheel
under the robot.
Remove any element which is blocking the robot or free
the robot if it is stuck.
ERR9
The front and back sensors are not
making contact with the oor.
Lift the appliance and place it somewhere else on the
oor.
ERR10
The dust collector and lter are not cor
-
rectly positioned in their housing.
The dust collector and lter are not in
the appliance.
Open the housing and correct the position of the dust
collector and lter.
Place the dust collector and lter inside the appliance.
ERR11 The bumper is jammed or faulty.
Free the appliance if it has become stuck against an obs
-
tacle. If necessary, apply light pressure to the bumper
to free it.
ERR12 The internal clock has malfunctioned.
Turn o and re-start the appliance.
If the problem persists, contact Customer Service.
ERR13
A failure in the function of the driving
wheels.
Free the robot if it is stuck. If necessary, remove the ob
-
struction to the wheels.