M M P 3 6 4 2
M P 3 /W M A
●Trouble Shooting
Should any problem persist after you have checked these symptoms, consult your dealer or
contact our support site at www.memorexelectronics.com
Symptom Possible Reason
No Power
l Check whether the battery is exhausted.
l Check whether the battery had been
inserted in properly.
Actions
l Replace with a new battery.
l Re-insert the battery
according to the polarity.
l Check whether the jack is detached from
the unit.
l Check whether VOLUME is set to "0".
l Check whether the battery is exhausted.
l Check whether the plug is contaminated/
oxidized.
l Corrupted MP3 or WMA file.
l Re-insert the earphones
again.
l Increase the volume.
l Replace with a new battery.
l Clean the jack.
l Download the files again.
No Sound
from
earphones
Failed to
download or
upload of
MP3/WMA file
l Replace with a new battery.
l Re-plug the cable at both
ends.
l Replace a new USB cable.
l Check whether the battery is exhausted.
l Check the connection of USB cable.
l Damaged USB cable.
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