Samsung SM-G900PZWAVMU User manual

User Guide

(UG template version 15a)

[VMU_Samsung_SM-G900P_UM_Eng_031815_R7]

TOC i

Table of Contents

Get Started .................................................................................................................................................... 1

Your Phone at a Glance ........................................................................................................................ 1

Set Up Your Phone ............................................................................................................................... 1

Activation and Service .......................................................................................................................... 4

Complete the Setup .............................................................................................................................. 4

Set Up Voicemail ................................................................................................................................. 10

Phone Basics .............................................................................................................................................. 11

Your Phone’s Layout ........................................................................................................................... 11

Turn Your Phone On and Off .............................................................................................................. 13

Turn Your Screen On and Off ............................................................................................................. 13

Features .............................................................................................................................................. 14

Motions and Gestures ................................................................................................................. 14

Air View ....................................................................................................................................... 14

Multi Window ............................................................................................................................... 15

Touchscreen Navigation ..................................................................................................................... 17

Your Home Screen .............................................................................................................................. 20

Customize Your Home Screen ................................................................................................... 21

Extended Home Screens ............................................................................................................ 23

Status Bar and Notification Panel ....................................................................................................... 24

Status Bar ................................................................................................................................... 24

Notification Panel ........................................................................................................................ 26

Enter Text ............................................................................................................................................ 27

Text Input Methods ..................................................................................................................... 27

Google Voice Typing ................................................................................................................... 27

Samsung Keyboard .................................................................................................................... 28

Swype ......................................................................................................................................... 29

Tips for Editing Text .................................................................................................................... 30

Phone Calls ................................................................................................................................................. 31

Make Phone Calls ............................................................................................................................... 31

Call Using the Keypad ................................................................................................................ 31

Call from Logs ............................................................................................................................. 31

Call from Contacts ...................................................................................................................... 31

TOC ii

Call a Number in a Text Message .............................................................................................. 32

Call a Number in an Email or Gmail Message ............................................................................ 32

Make an Emergency Call ............................................................................................................ 32

Receive Phone Calls ........................................................................................................................... 33

Phone Call Options ............................................................................................................................. 34

Dialing Options ............................................................................................................................ 34

Caller ID ...................................................................................................................................... 34

Call Waiting ................................................................................................................................. 35

3-Way Calling .............................................................................................................................. 35

Call Forwarding ........................................................................................................................... 35

In-Call Options ............................................................................................................................ 36

Voicemail ............................................................................................................................................. 37

Voicemail Setup .......................................................................................................................... 37

Retrieve Your Voicemail Messages ............................................................................................ 37

Voicemail Notification .................................................................................................................. 38

Visual Voicemail .................................................................................................................................. 38

Set Up Visual Voicemail .............................................................................................................. 39

Review Visual Voicemail ............................................................................................................. 39

Visual Voicemail Options ............................................................................................................ 40

Configure Visual Voicemail Settings ........................................................................................... 41

Change Your Main Greeting ....................................................................................................... 41

Edit the Display Name ................................................................................................................ 41

Logs .................................................................................................................................................... 42

Access Call Settings ........................................................................................................................... 44

Contacts ...................................................................................................................................................... 45

Get Started with Contacts ................................................................................................................... 45

Access Contacts ......................................................................................................................... 45

Find a Contact ............................................................................................................................. 45

Access Contacts Settings ........................................................................................................... 46

Add a Contact ..................................................................................................................................... 46

Save a Phone Number ........................................................................................................................ 47

Edit a Contact ...................................................................................................................................... 47

Add or Edit Information for a Contact ......................................................................................... 47

Assign a Picture to a Contact ...................................................................................................... 47

Assign a Ringtone to a Contact .................................................................................................. 48

TOC iii

Link Contacts .............................................................................................................................. 48

Delete Contacts .......................................................................................................................... 48

Save a Business Card as a Contact ................................................................................................... 49

Merge Contacts ................................................................................................................................... 49

Speed Dials ......................................................................................................................................... 49

Favorites ............................................................................................................................................. 50

Groups ................................................................................................................................................ 51

Share Contacts ................................................................................................................................... 53

Export and Import Contacts ................................................................................................................ 53

Accounts and Messaging ............................................................................................................................ 55

Google Account ................................................................................................................................... 55

Create a Google Account ............................................................................................................ 55

Sign In to Your Google Account ................................................................................................. 55

Access Gmail .............................................................................................................................. 56

Send a Gmail Message ............................................................................................................... 56

Read and Reply to Gmail Messages .......................................................................................... 56

Samsung Account ............................................................................................................................... 57

Email ................................................................................................................................................... 57

Add an Email Account ................................................................................................................. 57

Add a Microsoft Exchange ActiveSync Account ......................................................................... 58

Compose and Send Email .......................................................................................................... 59

Reply To or Forward Email ......................................................................................................... 59

Manage Your Email Inbox ........................................................................................................... 60

Edit Email Settings ...................................................................................................................... 61

Delete an Email Account ............................................................................................................. 61

Text and Multimedia Messaging ......................................................................................................... 62

Send a Text Message (SMS) ...................................................................................................... 62

Send a Multimedia Message (MMS) ........................................................................................... 62

Save and Resume a Draft Message ........................................................................................... 63

New Messages Notification ......................................................................................................... 63

Manage Conversations ............................................................................................................... 64

Access Messages Settings ......................................................................................................... 66

Social Networking Accounts ............................................................................................................... 66

Facebook .................................................................................................................................... 66

YouTube ...................................................................................................................................... 67

TOC iv

Google+ ...................................................................................................................................... 67

Hangouts ..................................................................................................................................... 68

Apps and Entertainment .............................................................................................................................. 69

Google Play Store ............................................................................................................................... 69

Find and Install an App ............................................................................................................... 69

Create a Google Wallet Account ................................................................................................ 70

Open an Installed App ................................................................................................................ 70

Uninstall an App .......................................................................................................................... 70

Google Maps ....................................................................................................................................... 70

GALAXY Apps ..................................................................................................................................... 71

Music Apps .......................................................................................................................................... 71

Google Play Music ...................................................................................................................... 71

Music ........................................................................................................................................... 71

Google Play Movies & TV ................................................................................................................... 74

Google Play Books .............................................................................................................................. 74

Google Play Games ............................................................................................................................ 75

Google Play Newsstand ...................................................................................................................... 75

My Magazine ....................................................................................................................................... 75

S Health .............................................................................................................................................. 76

S Voice ................................................................................................................................................ 78

Amazon ............................................................................................................................................... 78

Flipboard ............................................................................................................................................. 78

NextRadio ........................................................................................................................................... 79

Uber .................................................................................................................................................... 79

Web and Data ............................................................................................................................................. 80

Wi-Fi .................................................................................................................................................... 80

Turn Wi-Fi On or Off ................................................................................................................... 80

Turn Wi-Fi On and Connect to a Wi-Fi Network ......................................................................... 80

Internet ................................................................................................................................................ 82

Chrome ............................................................................................................................................... 82

Data Services General Information (Enhanced 4G LTE and 3G Networks) ....................................... 82

Enhanced 4G LTE ...................................................................................................................... 82

Data Connection Status and Indicators ...................................................................................... 83

Hotspot ................................................................................................................................................ 84

Virtual Private Networks (VPN) ........................................................................................................... 85

TOC v

Prepare Your Phone for VPN Connection .................................................................................. 85

Add a VPN .................................................................................................................................. 85

Connect to a VPN ....................................................................................................................... 87

Disconnect from a VPN ............................................................................................................... 87

Camera and Video ...................................................................................................................................... 88

Camera ............................................................................................................................................... 88

Open the Camera ....................................................................................................................... 88

Take a Picture ............................................................................................................................. 89

Record Videos ............................................................................................................................ 89

Review Pictures and Videos from the Camera ........................................................................... 90

Configure the Camera ................................................................................................................. 91

Gallery ................................................................................................................................................. 93

View Photos and Videos ............................................................................................................. 95

Working with Photos ................................................................................................................... 96

Share Photos and Videos ........................................................................................................... 97

Google Photos .................................................................................................................................... 99

Video Player ........................................................................................................................................ 99

Tools and Calendar ................................................................................................................................... 100

Bluetooth ........................................................................................................................................... 100

Turn Bluetooth On or Off ........................................................................................................... 100

Connect a Bluetooth Headset or Car Kit ................................................................................... 100

Reconnect a Headset or Car Kit ............................................................................................... 101

Disconnect or Unpair from a Bluetooth Device ......................................................................... 101

Send Information Using Bluetooth ............................................................................................ 102

Receive Information Using Bluetooth ....................................................................................... 103

Calendar ............................................................................................................................................ 103

Add an Event to the Calendar ................................................................................................... 103

Event Alerts and Reminders ..................................................................................................... 105

View Events .............................................................................................................................. 105

Delete Events ............................................................................................................................ 106

Calculator .......................................................................................................................................... 107

Clock ................................................................................................................................................. 107

Drive .................................................................................................................................................. 108

Dropbox ............................................................................................................................................. 108

Download the Desktop Application ........................................................................................... 109

TOC vi

Accessing Dropbox on Your Device ......................................................................................... 109

Manually Uploading a Picture to Dropbox ................................................................................ 109

Google Now ...................................................................................................................................... 110

Google Search .................................................................................................................................. 110

Help ................................................................................................................................................... 110

Memo ................................................................................................................................................ 110

My Files ............................................................................................................................................. 111

Polaris Office 5 .................................................................................................................................. 112

Smart Remote ................................................................................................................................... 112

Configure Smart Remote .......................................................................................................... 112

Customize Your Smart Remote ................................................................................................ 112

Use Your Smart Remote to Control Your TV ............................................................................ 113

Voice Recorder ................................................................................................................................. 113

Voice Search ..................................................................................................................................... 115

microSD Card .................................................................................................................................... 116

Install a microSD Card .............................................................................................................. 116

Remove a microSD Card .......................................................................................................... 117

View microSD Card Memory ..................................................................................................... 117

Format a microSD Card ............................................................................................................ 117

Unmount a microSD Card ......................................................................................................... 117

Transfer Files Between Your Phone and a Computer ...................................................................... 118

System Updates ................................................................................................................................ 118

Before Updating Your Firmware ............................................................................................... 118

Update Your Phone .................................................................................................................. 119

Settings ..................................................................................................................................................... 120

Using Settings ................................................................................................................................... 120

Access Settings ........................................................................................................................ 120

Search Settings ......................................................................................................................... 120

Settings Options ........................................................................................................................ 120

Wi-Fi Settings .................................................................................................................................... 121

Configure Wi-Fi Settings ........................................................................................................... 121

Advanced Wi-Fi Settings ........................................................................................................... 122

Wi-Fi Direct Settings ................................................................................................................. 123

Hotspot Settings ................................................................................................................................ 123

Bluetooth Settings ............................................................................................................................. 125

TOC vii

Tethering Settings ............................................................................................................................. 126

Airplane Mode ................................................................................................................................... 126

Data Usage Settings ......................................................................................................................... 127

Location Settings ............................................................................................................................... 128

More Networks Settings .................................................................................................................... 129

Default Messaging App Settings ............................................................................................... 129

Mobile Networks Settings ......................................................................................................... 129

VPN Settings ............................................................................................................................. 130

NFC Settings ..................................................................................................................................... 130

Turn NFC On or Off .................................................................................................................. 130

Android Beam Settings ............................................................................................................. 131

S Beam Settings ....................................................................................................................... 131

Tap and Pay .............................................................................................................................. 132

Nearby Devices Settings ................................................................................................................... 132

Printing Settings ................................................................................................................................ 133

Screen Mirroring Settings ................................................................................................................. 134

Sound and Notification Settings ........................................................................................................ 135

Sound ........................................................................................................................................ 135

Additional Sound Options ......................................................................................................... 135

Notifications............................................................................................................................... 136

Display Settings ................................................................................................................................ 136

Wallpaper Settings ............................................................................................................................ 137

Lock Screen Settings ........................................................................................................................ 138

Screen Lock .............................................................................................................................. 138

Set a Swipe Screen Lock .......................................................................................................... 138

Set a Pattern Screen Lock ........................................................................................................ 139

Set a PIN Screen Lock .............................................................................................................. 140

Set a Password Screen Lock .................................................................................................... 140

Set a Fingerprint Screen Lock .................................................................................................. 141

Multi Window Settings ....................................................................................................................... 142

Notification Panel Settings ................................................................................................................ 142

Toolbox ............................................................................................................................................. 143

One-Handed Operation Settings ....................................................................................................... 143

Easy Mode Settings .......................................................................................................................... 144

Accessibility Settings......................................................................................................................... 144

TOC viii

Configure Vision Accessibility Settings ..................................................................................... 144

Configure Hearing Accessibility Settings .................................................................................. 145

Configure Dexterity and Interaction Settings ............................................................................ 146

Configure Other Accessibility Settings ...................................................................................... 147

Configure Accessibility Services ............................................................................................... 147

Private Mode Settings ....................................................................................................................... 148

Finger Scanner .................................................................................................................................. 148

Motions and Gestures Settings ......................................................................................................... 149

Air View Settings ............................................................................................................................... 150

Accounts Settings ............................................................................................................................. 150

Cloud Settings ................................................................................................................................... 151

Backup and Reset Settings ............................................................................................................... 151

Language and Input Settings ............................................................................................................ 152

Choose a Default Language ..................................................................................................... 152

Set a Default Input Method ....................................................................................................... 152

Samsung Keyboard Settings .................................................................................................... 152

Swype Settings ......................................................................................................................... 154

Google Voice Typing Settings................................................................................................... 155

Speech Settings ........................................................................................................................ 156

Mouse/Trackpad Settings ......................................................................................................... 157

Date and Time Settings .................................................................................................................... 157

Safety Assistance .............................................................................................................................. 158

Accessories Settings ......................................................................................................................... 159

Battery Settings ................................................................................................................................. 159

Power Saving Settings ...................................................................................................................... 159

Storage Settings ................................................................................................................................ 160

Security Settings ............................................................................................................................... 160

Device Administration ............................................................................................................... 160

Encryption ................................................................................................................................. 161

Passwords ................................................................................................................................. 161

Security Update Service ........................................................................................................... 162

Credential Storage .................................................................................................................... 162

Advanced Settings .................................................................................................................... 163

Help ................................................................................................................................................... 163

Activate This Device .......................................................................................................................... 163

TOC ix

System Update Settings ................................................................................................................... 163

About Device Settings ....................................................................................................................... 164

Application Manager Settings ........................................................................................................... 165

Default Applications Settings ............................................................................................................ 165

Calendar Settings .............................................................................................................................. 166

Call Settings ...................................................................................................................................... 167

Call Rejection ............................................................................................................................ 167

Answering and Ending Calls ..................................................................................................... 167

Call-related Pop-ups ................................................................................................................. 168

Show Caller Information ............................................................................................................ 168

Call Alerts .................................................................................................................................. 168

Call Accessories ....................................................................................................................... 169

TTY Mode ................................................................................................................................. 169

Hearing Aids.............................................................................................................................. 169

Ringtones and Keypad Tones................................................................................................... 170

Personalize Call Sound ............................................................................................................. 170

Noise Reduction ........................................................................................................................ 170

US Dialing ................................................................................................................................. 171

International Dialing .................................................................................................................. 171

DTMF Tones ............................................................................................................................. 171

Voicemail Settings .................................................................................................................... 171

Contacts Settings .............................................................................................................................. 172

Email Settings ................................................................................................................................... 173

Gallery Settings ................................................................................................................................. 176

Internet Settings ................................................................................................................................ 177

Messages Settings ............................................................................................................................ 179

S Voice Settings ................................................................................................................................ 181

Virgin Mobile Account Information and Help ..................................................................................... 182

Manage Your Account .............................................................................................................. 182

Top-Up Your Account ............................................................................................................... 182

Copyright Information ........................................................................................................................ 183

Index .......................................................................................................................................................... 184

Getting Started 1

Get Started

The following topics give you all the information you need to set up your phone and Virgin Mobile service

for the first time.

Your Phone at a Glance

The following illustration outlines your phone’s primary features.

Set Up Your Phone

Before using your new phone, you must install and charge the battery.

Note: Your phone’s battery should have enough charge to turn the phone on and find a signal, complete

the setup wizard, set up voicemail, and make a call. You should fully charge the battery as soon as

possible.

Install the Battery

1. Using the slot provided, gently lift the cover off the phone.

2. Insert the battery, aligning the gold contacts on the battery with the gold contacts on the phone,

and gently press the battery into place.

Getting Started 2

3. Replace the back cover, making sure all the tabs are secure and there are no gaps around the

cover.

Important: Before closing the cover, check to see if there is any foreign substance such as dust or sand

between the rubber on the back of the cover and the sealing area.

Note: Water-resistant and dustproof based on IP67 rating, which tests submersion up to 1 meter for up to

30 minutes. Not shockproof. Covers must be tightly closed.

Maintaining Water and Dust Resistance

This device is rated IP67 using the Ingress Protection rating system. The dust rating is 6 (highest level of

protection) and the water resistance rating is 7 (water resistant up to 1 meter for up to 30 minutes).

Despite this classification, your device is not impervious to water damage in any situation. It is important

that all compartments are closed tightly.

Follow these tips carefully to prevent damage to the device.

● Whenever your device gets wet, dry it thoroughly with a clean, soft cloth.

● Do not expose the device to salt water or ionized water, or to water over 1 meter deep for more

than 30 minutes. If your device is exposed to salt water, wash the device with fresh water then

dry thoroughly with a clean, soft cloth. Otherwise, when it dries, salt may accumulate and block

the microphone, earpiece, and speaker.

● When drying off your device, be sure to pat the earpiece (top front of phone), microphone (bottom

of phone), and speaker (rear of phone) with a clean, soft cloth to remove as much water as

possible.

● When making a call immediately after your device is wet, the microphone may have water in it

which may lower the volume that the other person will hear. After drying off the device, allow the

device to air-dry before making a call.

Getting Started 3

● The back and USB/Accessory Port covers may be loosened slightly if the device is dropped or

receives an impact. Ensure that all the covers are properly aligned and tightly closed. Otherwise,

they may not provide protection from water and dust.

● Always keep the USB/Accessory Port cover clean and be careful to avoid damaging it.

Note: The touch screen may not be active in water.

Charge the Battery

1. On the bottom of the phone, gently lift the multipurpose jack cover to reveal the

USB Charger/Accessory Port.

2. Plug the USB cable into the Charger/Accessory Port on the bottom of the phone.

3. Plug the other end of the USB cable into the Charging Head, and then plug the

Charging Head into an electrical outlet to charge your battery. Fully charging a battery

may take up to three hours.

Note: Your phone supports USB 3.0 and USB 2.0, and includes a USB 3.0 cable for higher data transfer

speeds when connected to another USB 3.0 device. You can also use USB 2.0 cables (not included) to

charge and connect your phone.

Getting Started 4

Activation and Service

Before using your phone, you must set up your service with Virgin Mobile. You will need your phone’s

serial number (MEID), printed on a sticker inside the battery compartment.

For more information about your Virgin Mobile account, see Virgin Mobile Account Information and Help.

Create Your Account and Pick Your Plan

Set up your Virgin Mobile account.

1. From your computer, visit virginmobileusa.com and click Activate.

2. Choose an activation option and click Next. Then enter your zip code and click Next.

3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of

your phone in the battery compartment. This number can also be found on the bottom panel of

the phone’s package.

4. Follow the remaining instructions to choose your plan and select a payment method.

5. Follow the activation instructions below and you’ll be able to start using your phone.

Activate Your Phone

After setting up your account on virginmobileusa.com, simply turn your device on. Your device is

designed to activate automatically. If you are swapping from another Virgin Mobile device to a new one,

be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is

complete, turn on the new device and the programming information will be pushed to your device

automatically.

You can also start the activation process manually.

■ From home, tap Apps > Settings > Activate this device.

Complete the Setup

After you turn on your phone and activate it, your phone displays a Welcome screen. From the Welcome

screen, follow the prompts to set up features and preferences on your phone.

Note: In some cases, you may be able to complete the setup process before your phone has been

activated on your Virgin Mobile account.

Note: During or after setup, you may see a Connections Optimizer notice. Read the notice and tap I

Agree to allow your phone to connect automatically to the best available data network, including Wi-Fi.

To turn Connections Optimizer off at any time, from home, tap Apps > Settings > More

networks > Mobile networks > Connections optimizer and uncheck the box. See Connections

Optimizer for details.

Getting Started 5

1. From the Welcome screen, select a language (if prompted) and tap START to get started.

 To skip any section where permitted, tap NEXT.

Note: On the Welcome screen, there may also be an Accessibility button. If you are visually impaired or

hard of hearing, tap ACCESSIBILITY to change the accessibility settings.

2. Follow the onscreen instructions to complete each section. For each topic, you will have the

option to skip it and continue to the next screen.

 Wi-Fi – If prompted, follow the prompts to sign in to an available Wi-Fi network. For secured

Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details.

Getting Started 6

 End User License Agreement – Read this document carefully, and then tap I understand

and agree to the terms and conditions above. If you wish to send Samsung error data to

help improve your phone, tap Yes. Tap NEXT to continue.

 Tap & Go – Quickly copy Google accounts, backed up apps and data from an existing

Android device. Follow the instructions onscreen to transfer data from your existing Android

device, or tap SKIP to skip this step.

Getting Started 7

 Add your account (Google) – A Google account provides you with a single account that

can be used for Google services, including Gmail, Play Store, and Hangouts. You can enter

an existing Google account, create a new account, or skip this step. Each option is

described below:

• Enter an existing Google account: If you have an existing Google account, tap Enter

your email, enter the email address associated with your Google account (usually a

Gmail account), and then tap NEXT.

• Create a new Google account: If you do not have a Google account, tap OR CREATE A

NEW ACCOUNT. Follow the prompts to create an account user name and password.

• Skip entering or creating a Google account: If you skip entering or creating a Google

account, you are prompted to enter your name to personalize your phone. Enter your

name and tap NEXT.

Getting Started 8

 Google services – Select your Google services options and then tap NEXT.

 Samsung account – Sign in to or create a new Samsung account for access to various

Samsung apps and services such as GALAXY Apps.

Note: If you entered or created a Google account earlier, then you have the option to sign in using your

Google ID. If you skipped the Google account steps, then the Google ID option is not available on the

Samsung account screen.

Getting Started 9

 Dropbox – Sign in to or create a new Dropbox account for access to cloud storage. If you do

not want to set up Dropbox, tap SKIP.

3. Enter a name for your device (optional), and then tap FINISH. Your setup is now complete.

Follow the onscreen instructions to learn about basic tap menu navigation, view tutorials, or just

get started.

 Your phone is now set up for use. If you skipped any part of the setup, you can access

additional options through the Apps screen or through Settings.

Note: You do not need to sign up for a Google Account to use your phone. However, to download apps

from the Google Play Store app, you must link your phone to a Google Account.

Getting Started 10

Set Up Voicemail

Your phone automatically transfers all unanswered calls to voicemail, even if your phone is in use or

turned off. You should set up your voicemail and personal greeting as soon as your phone is activated.

Always use a password to protect against unauthorized access.

Note: Voicemail Password – It is strongly recommended that you create a password when setting up

your voicemail to protect against unauthorized access. Without a password, anyone who has access to

your phone is able to access your voicemail messages.

1. From home, tap Phone.

If your screen is locked, press the Power/Lock key to turn on the display and then swipe your

screen in any direction. See Turn Your Screen On and Off.

2. Touch and hold

to dial your voicemail number.

3. Follow the system prompts to:

 Create your password.

 Record your name announcement.

 Record your greeting.

Tip: You can also access and set up voicemail with the Visual Voicemail app. From home, tap Apps

> Voicemail, and then tap Personalize now.

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Samsung SM-G900PZWAVMU User manual

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