Polycom Collaboration Server (RMX) 1800 User manual

Brand: Polycom

Model: Collaboration Server (RMX) 1800

Type: User manual

Polycom Collaboration Server (RMX) 1800 is a powerful video conferencing solution that enables businesses to connect with colleagues, customers, and partners around the world. With support for up to 1080p60 video and 7.1 surround sound, the RMX 1800 delivers an immersive and lifelike conferencing experience.

The RMX 1800 is also highly scalable, supporting up to 100 participants in a single conference. This makes it an ideal solution for large enterprises and organizations that need to conduct large-scale video conferences.

In addition to its video conferencing capabilities, the RMX 1800 also offers a range of other features, including:

Version 8.5 | December 2014 | 3275-69957-004/B

Hardware Guide

RealPresence

Collaboration

Server (RMX

) 1800

language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the

express written permission of Polycom, Inc.

6001 America Center Drive

San Jose, CA 95002

USA

Trademarks Polycom

, the Polycom logo and the names and marks associated with Polycom products are

trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States

and various other countries.

All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any

form or by any means, for any purpose other than the recipient's personal use, without the express written permission

of Polycom.

End User License Agreement By installing, copying, or otherwise using this product, you acknowledge that you

have read, understand and agree to be bound by the terms and conditions of the End User License Agreement for this

product. The EULA for this product is available on the Polycom Support page for the product.

Patent Information The accompanying product may be protected by one or more U.S. and foreign patents and/or

pending patent applications held by Polycom, Inc.

Open Source Software Used in this Product This product may contain open source software. You may receive

the open source software from Polycom up to three (3) years after the distribution date of the applicable product or

software at a charge not greater than the cost to Polycom of shipping or distributing the software to you. To receive

software information, as well as the open source software code used in this product, contact Polycom by email at

[email protected].

Disclaimer While Polycom uses reasonable efforts to include accurate and up-to-date information in this document,

Polycom makes no warranties or representations as to its accuracy. Polycom assumes no liability or responsibility for

any typographical or other errors or omissions in the content of this document.

Limitation of Liability Polycom and/or its respective suppliers make no representations about the suitability of the

information contained in this document for any purpose. Information is provided "as is" without warranty of any kind and

is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall

Polycom and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other

damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of

business information), even if Polycom has been advised of the possibility of such damages.

Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback. Email

your opinions and comments to [email protected].

Polycom Support Visit the Polycom Support Center for End User License Agreements, software

downloads, product documents, product licenses, troubleshooting tips, service requests, and more.

Polycom, Inc. 3

Environmental

This product is compliant with the requirements of the recast RoHS Directive 2011/65/EU. Information can be

obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK or via:

RoHSinformation@polycom.com

Information on recycling can be found at: www.polycom.com/WEEE

Disposal of this equipment should be carried out in accordance with local environmental guidelines and regulations

for waste. For further information please contact: TakeBack@polycom.com

Batteries

Below is a listing of batteries that could be present in the product:

Description:Internal CMOS battery

Type:CR2032 Lithium Coin Cell

Weight:3.3g

Batteries used in this product are in compliance with EU Battery Directive 2006/66/EC.

Batteries in this product are not based on mercury, lead or cadmium technologies.

Batteries in this product are not intended to be replaced or removed by the user

Additional information on the safe use and recycling of batteries can be found at: www.polycom.com/batteries

Taiwan BSMI EMC statement

Worldwide EMC statement

This is a class A product. In a domestic environment this product may cause radio interference in which case the

user may be required to take adequate measures.

Polycom, Inc. 4

Optional ISDN interface card

If the above is fitted to the system then the following statements also apply;

United States Federal Communication Commission (FCC)

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the ISDN

card itself is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.

If requested, this number must be provided to the telephone company.

The following USOC, FIC and SOC codes are applicable to this equipment;

USOC Jacks: RJ48S

Service Order Code: 6.0N

Facility Interface Code: 04DU9.DN, 04DU9.BN, 04DU9.1KN, 04DU9.1SN

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that

temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company

will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC

if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect

the operation of the equipment. If this happens the telephone company will provide advance notice in order for you

to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please contact Polycom Inc in the

U.S.A. 1-888-248-8294. If the equipment is causing harm to the telephone network, the telephone company may

request that you disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service

commission or corporation commission for information.

Table of Content

Polycom, Inc. 5

Table of Content

Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Conferencing Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Resource Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Resource Capacities in Non-Mixed Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Resource Capacities in Mixed Conferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

VSW Maximum Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

ISDN Resource Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Prepare for Installing RealPresence Collaboration Server (RMX) 1800 . . . . . . . 17

RealPresence Collaboration Server (RMX) 1800 Site Requirements . . . . . . . . . . . . . . . . . . . 17

Safety Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Shelf Mount Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Unpack the RealPresence Collaboration Server (RMX) 1800 . . . . . . . . . . . . . . . . . . . . . . . . . 18

Install the RealPresence Collaboration Server (RMX) 1800 . . . . . . . . . . . . . . . . 20

Mount the RealPresence Collaboration Server (RMX) 1800 on a Shelf . . . . . . . . . . . . . . . . . 20

Connect the RealPresence Collaboration Server (RMX) 1800 to a Power Source . . . . . . . . . 21

Connect Cables to the RealPresence Collaboration Server (RMX) 1800 . . . . . . . . . . . . . . . . 21

First-time Power-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

RealPresence Collaboration Server (RMX) 1800 Front Panel . . . . . . . . . . . . . . . . . . . . . 23

RealPresence Collaboration Server (RMX) 1800 Rear Panel . . . . . . . . . . . . . . . . . . . . . 24

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Important Safeguards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Remarques importantes concernant la sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

USA and Canadian Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Russia Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . 30

Customs Union (Russia, Belarus, Kazakhstan) Regulatory Information . . . . . . . . . . . . . . 30

European Economic Area (EEA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Chinese . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Table of Content

Polycom, Inc. 6

Korea . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Polycom, Inc. 7

Hardware Description

This Hardware Guide provides information on the Polycom

RealPresence

Collaboration Server (RMX

)

1800 and its components.

Main Features

The Polycom RealPresence Collaboration Server (RMX) 1800 offers the following features:

● Linux

● Standard network ports (H.323, SIP, LAN and ISDN)

● New hardware codec technologies

● Up to 1080p60 high definition video conferencing

● Telecommunication grade high availability and on-line upgrading

● Easy integration of conference elements into external network management

● Enhanced Continuous Presence (multi-image video)

● IVR (Interactive Voice Response) module

● Both H.264 SVC endpoints-only conferencing, and AVC-SVC mixed conferencing

● Hot backup to offer high availability and a rapid recovery solution

Note: Illustrations in this book

Illustrations in this book are for your reference only and may not accurately depict the actual system.

Hardware Description

Polycom, Inc. 8

System Specifications

The following table lists system specifications of the RealPresence Collaboration Server (RMX) 1800

system.

System Specifications

Physical

Height 2U (8.9 cm.)

Width 17.36 '' (44.1 cm.)

Depth 19.13 '' (48.6 cm.)

Weight Up to 14.5 Kg (31.97 lbs)

Media Protocols

Audio SAC, G.711, G.719, G.722.x, G.729A, Siren 14, Siren 22 (in mono or

stereo) and Siren LPR

Video H.261, H.263, H.263+, H.264, H.264 High Profile, H.264 SVC

Network Ports

Signaling

H.323

SIP, ISDN

LAN LAN 1, LAN 2

ISDN PRI1, PRI 2, PRI 3, PRI 4,

each can work as either

an E1 port or T1 port

Power Supply

AC Input/ Range, Power output Voltage range: 100-240 VAC 50-60 Hz

Current: 10-3.5 AMP

Maximum power output: 740 w

Power Consumption

AC Maximum Power consumption 350 w

Environment

Operating temperature 10° to 35°C (50° to 95°F)

Storage temperature -40° to 70°C (-40° to 158° F)

Relative humidity 20% to 90% non-condensing

Operating altitude Up to 5 KM (16404 Ft.)

Operating ESD 4 KV

Hardware Description

Polycom, Inc. 9

Conferencing Capacities

The following table summarizes the different conferencing capacities of RealPresence Collaboration Server

(RMX) 1800.

System Functions and Capacities of RMX 1800 Series

System Functions Number

Maximum number of Video participants in a CP conference 200

Maximum number of Video participants in a SVC only conference 300

Maximum number of Audio-only participants in a conference 300

Maximum number of Audio calls per second 5

Maximum number of Video calls per second 2

Maximum number of conferences 200

Maximum number of Meeting Rooms 1000

Maximum number of Entry Queues 40

Maximum number of Profiles 80

Maximum number of Conference Templates 400

Maximum number of SIP Factories 40

Maximum number of IP Services 2

Maximum number of ISDN Services 2

Maximum number of IVR Services 80

Maximum number of Recording Links 20 (Default)

Maximum number of IVR Video Slides 150

Maximum number of CDR Files 2000

Maximum number of Fault Files 1000

Number of Participant alerts No limitation

Maximum number of concurrent RealPresence Collaboration Server 1800 Web Client

connections to the MCU

Maximum number Address Book entries 4000

Maximum number of Users 100

Maximum number of Reservations (internal scheduler) 2000

Hardware Description

Polycom, Inc. 10

Resource Capacities

This section provides information of resource capacities in non-mixed conference and mixed conference,

VSW maximum capacities at different line rates. This section also provides information of ISDN resource

capacities on RealPresence Collaboration Server (RMX) 1800 with three DSP cards equipped.

Resource Capacities in Non-Mixed Conferences

The following table lists the system capacities for each license in non-mixed conferences when the system

has three DSP cards.

Licensed Capacity for Systems with Three DSP Cards, in Non-mixed Conferences

Licenses

AVC

1080p60

AVC

1080p30

AVC

HD720p30

AVC

CIF Audio

SVC

720p

SVC

1080p

5 1 2 5 10 10 60 15 15

10 2 5 10 20 20 120 30 30

15 3 7 15 30 30 180 45 45

20 5 10 20 40 40 240 60 60

25 6 12 25 50 50 300 75 75

30 7 15 30 60 60 300 90 90

35 8 17 35 7070300 105 105

40 10 20 40 80 80 300 120 120

45 11 22 45 90 90 300 135 135

50 12 25 50 100 100 300 150 150

55 13 27 55 110 110 300 165 150

60 15 30 60 120 120 300 180 150

65 16 32 65 130 130 300 195 150

70 17 35 70 140 140 300 210 150

75 18 37 75 150 150 300 225 150

80 20 40 80 160 160 300 240 150

85 21 42 85 170 170 300 255 150

90 22 45 90 180 180 300 270 150

95 23 47 95 190 190 300 285 150

100 25 50 100 200 200 300 300 150

Hardware Description

Polycom, Inc. 11

The following table lists port ratios for each license in non-mixed conferences when the system has three

DSP cards.

Port Ratios for Systems with Three DSP Cards

, in Non-mixed Conferences

Licenses

AVC

1080p60

AVC

1080p30

AVC

HD720p30

AVC

CIF

Audio/S

SVC

720p

SVC

1080p

5 0.20 0.40 1.00 2.00 2.00 12.00 3.00 3.00

10 0.20 0.50 1.00 2.00 2.00 12.00 3.00 3.00

15 0.20 0.47 1.00 2.00 2.00 12.00 3.00 3.00

20 0.25 0.50 1.00 2.00 2.00 12.00 3.00 3.00

25 0.24 0.48 1.00 2.00 2.00 12.00 3.00 3.00

30 0.23 0.50 1.00 2.00 2.00 10.00 3.00 3.00

35 0.23 0.49 1.00 2.00 2.00 8.57 3.00 3.00

40 0.25 0.50 1.00 2.00 2.00 7.50 3.00 3.00

45 0.24 0.49 1.00 2.00 2.00 6.67 3.00 3.00

50 0.24 0.50 1.00 2.00 2.00 6.00 3.00 3.00

55 0.24 0.49 1.00 2.00 2.00 5.45 3.00 2.73

60 0.25 0.50 1.00 2.00 2.00 5.00 3.00 2.50

65 0.25 0.49 1.00 2.00 2.00 4.62 3.00 2.31

70 0.24 0.50 1.00 2.00 2.00 4.29 3.00 2.14

75 0.24 0.49 1.00 2.00 2.00 4.00 3.00 2.00

80 0.25 0.50 1.00 2.00 2.00 3.75 3.00 1.88

85 0.25 0.49 1.00 2.00 2.00 3.53 3.00 1.76

90 0.24 0.50 1.00 2.00 2.00 3.33 3.00 1.67

95 0.24 0.49 1.00 2.00 2.00 3.16 3.00 1.58

100 0.25 0.50 1.00 2.00 2.00 3.00 3.00 1.50

Hardware Description

Polycom, Inc. 12

The following table lists the system capacities for each license in non-mixed conferences when the system

has one DSP card.

Licensed Capacity for Systems with One DSP Card, in Non-mixed Conferences

The following table lists port ratios for each license in non-mixed conferences when the system has one DSP

card.

Port Ratios for Systems with One DSP Card, in Non-mixed Conferences

Licenses

AVC

1080p60

AVC

1080p30

AVC

HD720p30

AVC

CIF Audio

SVC

720p

SVC

1080p

5 1 2 5 1010601515

10 2 5 10 20 20 120 30 30

15 3 7 15 30 30 180 45 45

20 5 10 20 40 40 240 60 60

25 6 12 25 50 50 300 75 75

30 7 15 30 60 60 300 90 90

35 8 17 35 70 70 300 105 105

Licenses

AVC

1080p60

AVC

1080p30

AVC

HD720p30

AVC

CIF

Audio/S

SVC

720p

SVC

1080p

5 0.20 0.40 1.00 2.00 2.00 12.00 3.00 3.00

10 0.20 0.50 1.00 2.00 2.00 12.00 3.00 3.00

15 0.20 0.47 1.00 2.00 2.00 12.00 3.00 3.00

20 0.25 0.50 1.00 2.00 2.00 12.00 3.00 3.00

25 0.24 0.48 1.00 2.00 2.00 12.00 3.00 3.00

30 0.23 0.50 1.00 2.00 2.00 10.00 3.00 3.00

35 0.23 0.49 1.00 2.00 2.00 8.57 3.00 3.00

Hardware Description

Polycom, Inc. 13

Resource Capacities in Mixed Conferences

The following table lists the system capacities for each license in mixed conferences when the system has

three DSP cards.

Licensed Capacity for Systems with Three DSP Cards, in Mixed Conferences

* up to 360p are decoded from SVC to AVC in mixed conference.

Licenses

AVC

1080p60

AVC

1080p30

AVC

HD720p30

AVC

CIF Audio

SVC

720p*

SVC

1080p*

5 1 2 3 6 6 60 15 15

10 2 4 6 13 13 120 30 30

15 3 6 10 20 20 180 45 45

20 4 8 13 26 26 200 60 60

25 5 10 16 33 33 200 75 75

30 6 12 20 40 40 200 90 90

35 7 14 23 4646200 105 105

40 8 16 26 5353200 120 120

45 10 18 30 60 60 200 135 135

50 11 20 33 66 66 200 150 150

55 12 22 36 73 73 200 165 150

60 13 24 40 80 80 200 180 150

65 14 26 43 86 86 200 195 150

70 15 28 46 93 93 200 200 150

75 16 30 50 100 100 200 200 150

80 17 32 53 100 100 200 200 150

85 18 34 56 100 100 200 200 150

90 20 36 60 100 100 200 200 150

95 21 38 63 100 100 200 200 150

100 22 40 66 100 100 200 200 150

Hardware Description

Polycom, Inc. 14

The following table lists the port ratios for each license in mixed conferences when the system has three

DSP cards.

Port Ratios for Systems with Three DSP Cards, in Mixed Conferences

* up to 360p are decoded from SVC to AVC in mixed conference.

Licenses

AVC

1080p60

AVC

1080p30

AVC

HD720p30

AVC

CIF Audio

SVC

720p*

SVC

1080p*

5 0.20 0.40 0.60 1.20 1.20 12.00 3.00 3.00

10 0.20 0.40 0.60 1.30 1.30 12.00 3.00 3.00

15 0.20 0.40 0.67 1.33 1.33 12.00 3.00 3.00

20 0.20 0.40 0.65 1.30 1.30 10.00 3.00 3.00

25 0.20 0.40 0.64 1.32 1.32 8.00 3.00 3.00

30 0.20 0.40 0.67 1.33 1.33 6.67 3.00 3.00

35 0.20 0.40 0.66 1.31 1.31 5.71 3.00 3.00

40 0.20 0.40 0.65 1.33 1.33 5.00 3.00 3.00

45 0.22 0.40 0.67 1.33 1.33 4.44 3.00 3.00

50 0.22 0.40 0.66 1.32 1.32 4.00 3.00 3.00

55 0.22 0.40 0.65 1.33 1.33 3.64 3.00 2.73

60 0.22 0.40 0.67 1.33 1.33 3.33 3.00 2.50

65 0.22 0.40 0.66 1.32 1.32 3.08 3.00 2.31

70 0.21 0.40 0.66 1.33 1.33 2.86 2.86 2.14

75 0.21 0.40 0.67 1.33 1.33 2.67 2.67 2.00

80 0.21 0.40 0.66 1.25 1.25 2.50 2.50 1.88

85 0.21 0.40 0.66 1.18 1.18 2.35 2.35 1.76

90 0.22 0.40 0.67 1.11 1.11 2.22 2.22 1.67

95 0.22 0.40 0.66 1.05 1.05 2.11 2.11 1.58

100 0.22 0.40 0.66 1.00 1.00 2.00 2.00 1.50

Hardware Description

Polycom, Inc. 15

The following table lists the system capacities for each license in mixed conferences when the system has

one DSP card.

Licensed Capacity for Systems with One DSP Card, in Mixed Conferences

* up to 360p are decoded from SVC to AVC in mixed conference.

The following table lists the port ratios for each license in mixed conferences when the system has one DSP

card.

Port Ratios for Systems with One DSP Card, in Mixed Conferences

* up to 360p are decoded from SVC to AVC in mixed conference.

Licenses

AVC

1080p60

AVC

1080p30

AVC

HD720p30

AVC

CIF Audio

SVC

720p *

SVC

1080p*

5 1 2 3 6 6 60 15 15

10 2 4 6 13 13 120 30 30

15 3 6 10 20 20 180 45 45

20 4 8 13 26 26 200 60 60

25 5 10 16 33 33 200 75 75

30 6 12 20 40 40 200 90 90

35 7 14 23 46 46 200 90 90

Licenses

AVC

1080p60

AVC

1080p30

AVC

HD720p30

AVC

CIF

Audio

SVC

720p*

SVC

1080p *

5 0.20 0.40 0.60 1.20 1.20 12.00 3.00 3.00

10 0.20 0.40 0.60 1.30 1.30 12.00 3.00 3.00

15 0.20 0.40 0.67 1.33 1.33 12.00 3.00 3.00

20 0.20 0.40 0.65 1.30 1.30 10.00 3.00 3.00

25 0.20 0.40 0.64 1.32 1.32 8.00 3.00 3.00

30 0.20 0.40 0.67 1.33 1.33 6.67 3.00 3.00

35 0.20 0.40 0.66 1.31 1.31 5.71 2.57 2.57

Hardware Description

Polycom, Inc. 16

VSW Maximum Capacities

The following table shows the maximum capacities of RealPresence Collaboration Server (RMX) 1800 in

different line rates.

VSW Maximum Capacity in Different Line Rate

ISDN Resource Capacities

The following table shows the numbers of ISDN-Voice or Video participants through E1 or T1 port in different

bit rates.

ISDN Resource Capacities

Line Rates Maximum Capacities

2M 200

4M 150

6M 100

Note: ISDN on RMX 1800 with three DSP cards

The ISDN is available only for RMX 1800 system equipped with three DSP cards.

Bit Rates (Kbps Bonded) System Participants (E1) System Participants (T1) Participant Type

64 120 92 ISDN‐Voice

128 60 44 Video

192 40 28 Video

256 28 20 Video

384 20 12 Video

512 12 8 Video

76884Video

Polycom, Inc. 17

Prepare for Installing RealPresence

Collaboration Server (RMX) 1800

This section describes preparations before installing the RealPresence Collaboration Server (RMX) 1800.

RealPresence Collaboration Server (RMX) 1800 Site

Requirements

This section describes the requirements your site must meet for safe installation and operation of the

system.

Safety Requirements

For your protection, please read these safety instructions completely before operating the equipment.

● Look carefully for potential hazards in your work area: moist floors, ungrounded power cables, frayed

power cords, missing safety grounds and so forth.

● Locate the main circuit breaker within the room.

● Locate the emergency power OFF switch within the room.

● Never assume that power is disconnected from a circuit.

● Use only the power cord supplied with the system.

● The power cord should be connected only to a power outlet that has a protective ground contact.

● Ensure that the power cord is easily accessible from the back of the system at all times.

● Place the equipment in a well-ventilated area where the vents are free from obstruction.

● Do not place heavy objects directly on top of the RealPresence Collaboration Server (RMX) 1800

unit.

● Do not use liquids around your equipment.

Shelf Mount Safety Precautions

The following precautions should be followed with regards to rack mount safety:

● Keep the area around the RealPresence Collaboration Server (RMX) 1800 clean and free of clutter.

● Decide on a suitable location for the equipment rack that will hold the RealPresence Collaboration

Server (RMX) 1800 unit. It should be situated in a clean, dust-free area that is well ventilated. Avoid

areas where heat, electrical noise and electromagnetic fields are generated. You will also need to

place it near a grounded power outlet.

● Ensure that the leveling jacks on the bottom of the rack are fully extended to the floor with the full

weight of the rack resting on them.

Prepare for Installing RealPresence Collaboration Server (RMX) 1800

Polycom, Inc. 18

● Install the heaviest components on the bottom of the rack first, and then work up.

● Allow the power supply units to cool before touching them.

Installation Precautions

When handling electronic components, standard anti-static precautions must be observed:

● Wear a grounding strap

● Keep components in anti-static bags, when not installed in the RealPresence Collaboration Server

(RMX) 1800.

● The number of power units (maximum two, default one) varies by your product package.

The following precautions should be followed with regards to installation of the RealPresence Collaboration

Server (RMX) 1800:

● Use a regulating uninterruptable power supply (UPS) to protect the RealPresence Collaboration

Server (RMX) 1800 from power surges and voltage spikes, and to keep your MCU operating in case

of a power failure.

● Place the RealPresence Collaboration Server (RMX) 1800 on a hard, flat surface such as a desktop,

or mount it on a 19” rack.

● The airflow of the RealPresence Collaboration Server (RMX) 1800 is from front to back. Be sure that

the areas in the front and rear side of the system are clear for proper ventilation.

Unpack the RealPresence Collaboration Server (RMX)

1800

Perform the following steps to unpack and lift the RealPresence Collaboration Server (RMX) 1800.

To unpack the RealPresence Collaboration Server (RMX) 1800:

1 When you receive the RealPresence Collaboration Server (RMX) 1800 packing case, inspect the

equipment for damage and verify that the components match the packing slip.

2 Open the top cover of the packing case.

Boxes are placed on the top Stratocell

and contain one AC power cable, two ethernet cables, one

USB key, one DB-9 Serial cable and one printed ISDN license.

Make sure that the box contains all the required parts.

Warning: Warranty void if the seal is broken

The RealPresence Collaboration Server (RMX) 1800 is a sealed system, so breaking the seal and

opening the chassis voids the warranty.

Prepare for Installing RealPresence Collaboration Server (RMX) 1800

Polycom, Inc. 19

Note: Write down the serial number

Write down the Collaboration Server serial number from the sticker on the back of the unit. It will

be needed for product registration later in the process.

Polycom, Inc. 20

Install the RealPresence Collaboration

Server (RMX) 1800

Perform following procedures to install the RealPresence Collaboration Server (RMX) 1800 in your site:

● Mount the RealPresence Collaboration Server (RMX) 1800 on a Shelf

● Connect the RealPresence Collaboration Server (RMX) 1800 to a Power Source

● Connect Cables to the RealPresence Collaboration Server (RMX) 1800

Mount the RealPresence Collaboration Server (RMX)

1800 on a Shelf

Perform the following steps to mount the RealPresence Collaboration Server (RMX) 1800 on a shelf.

To mount the system on a shelf:

1 Install the shelf, supplied by the rack manufacturer, in the rack.

2 Mount the RealPresence Collaboration Server (RMX) 1800 on the shelf.

3 Fasten the RealPresence Collaboration Server (RMX) 1800 to the rack with screws through the four

holes in front mounting brackets of the RealPresence Collaboration Server (RMX) 1800.

Note: Considerations for installing RealPresence Collaboration Server (RMX) 1800

To maximize conferencing performance, especially in high bit rate call environments, a 1Gb

connection is recommended for RealPresence Collaboration Server (RMX) 1800.

The equipment must be installed by a trained service person.

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Polycom Collaboration Server (RMX) 1800 User manual

Brand: Polycom

Model: Collaboration Server (RMX) 1800

Type: User manual

In addition to its video conferencing capabilities, the RMX 1800 also offers a range of other features, including:

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Polycom Collaboration Server (RMX) 1800 User manual

Polycom Collaboration Server (RMX) 1800 User manual

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