Risco WICOMM RW232M8C Reference guide

Brand: Risco

Model: WICOMM RW232M8C

Type: Reference guide

This manual is also suitable for

WICOMM

Smart Hub

Reference Manual

Models: RW232M, RW232M8B, RW232M8C, RW232M87

2 WiComm Reference Manual

Table of Contents

1. INTRODUCTION .................................................................... 4

EXPANDING YOUR SYSTEM .................................................................................. 

SELF-INSTALLATION ........................................................................................... 

2. SYSTEM COMPONENTS ....................................................... 5

KIT AND OPTIONAL DEVICES ............................................................................... 

SERIAL NUMBERS .............................................................................................. 

3. GUIDELINES FOR USING THE RISCO EXPRESS

INSTALLATION WIZARD .............................................................. 9

SELF-INSTALLATION ........................................................................................... 

WELCOME SCREEN ............................................................................................ 

CONNECT TO NETWORK ..................................................................................... 

Coetig a etork ale to the WiCo Sart Hu ................................. 9

SIM Card Istallatio ........................................................................................ 9

Coetig the WiCo Sart Hu to the Poer Supply ............................. 

PERSONAL INFO .............................................................................................. 

SYSTEM INFO ................................................................................................. 

SET-UP DEVICES ............................................................................................. 

USER & CODES ............................................................................................... 

INSTALL DEVICES ............................................................................................. 

DONE ........................................................................................................... 

4. SMART HUB INDICATIONS AND CONNECTIONS .. 13

SMART HUB FRONT VIEW ................................................................................ 

SMART HUB REAR VIEW .................................................................................. 

LEDS INDICATION ........................................................................................... 

5. DEVICE MOUNTING CONSIDERATIONS ................... 15

MOUNTING CONSIDERATIONS FOR SMART HUB .................................................... 

WIRELESS SIGNAL LOSS THROUGH CERTAIN BUILDING MATERIALS ............................. 

PLACING THE SMART HUB ................................................................................ 

MOUNTING CONSIDERATIONS FOR DETECTORS ..................................................... 

MOUNTING CONSIDERATIONS FOR PIR DETECTORS ................................................ 

ACTIVATING THE BATTERY OF DOOR / WINDOW DETECTOR ...................................... 

WiComm Reference Manual 3

Atiatig the attery ..................................................................................... 9

HOW TO MOUNT THE DOOR / WINDOW DETECTOR .............................................. 

Moutig ith Adhesie Tape ........................................................................ 9

Moutig ith Sres .................................................................................... 

ACTIVATING THE BATTERIES OF THE PIR DETECTOR ............................................... 

HOW TO MOUNT THE PIR DETECTOR ................................................................. 

Moutig ith Adhesie Tape ........................................................................ 

Moutig ith Sres .................................................................................... 

6. WIRELESS DEVICE ALLOCATION .................................. 26

TABLE OF ADDITIONAL DEVICES ALLOCATION PROCEDURE ...................................... 

7. LOGGING INTO THE USER WEB & APP ....................... 28

SETTING THE TIME ZONE .................................................................................. 

CHANGING USER CODES .................................................................................. 

CHANGE ZONE LABELS ..................................................................................... 

8. USER OPERATIONS ............................................................. 33

USER OPERATIONAL DEVICES ............................................................................ 

FULL SETTING ............................................................................................. 

STAY / PARTIAL SETTING ............................................................................... 

AREA SETTING .............................................................................................. 

UNSETTING .................................................................................................... 

9. REPLACING BATTERIES .................................................... 38

SERVICE MODE .............................................................................................. 

BATTERY REPLACEMENT OF DOOR / WINDOW DETECTOR ...................................... 

BATTERY REPLACEMENT OF PIR DETECTOR .......................................................... 

10. TECHNICAL SPECIFICATIONS ........................................ 41

11. STANDARD COMPLIANCE ............................................... 42

RED COMPLIANCE STATEMENT: ........................................................................ 

IC WARNING ................................................................................................. 

FCC NOTE ..................................................................................................... 

4 WiComm Reference Manual

1. Introduction

This easy to install, “out-of-the-box”, system utilizes cutting-edge technologies

to protect your home or small business against intrusion and safety hazards.

Easy to operate and robust, your security system is designed to provide you

with peace of mind. Even during a power outage, it keeps fully working,

monitoring, and providing alarm notifications.

System configuration is performed by the RISCO Express Wizard. Control is

performed on-site or remotely using a wireless slim keypad or remote keyfob,

a mobile device (smartphone or Tablet PC) running the Android or iOS

operating system, or a computer / laptop running a browser-based Web

application. When using a PIR Camera motion detector with Smartphone and

Web application, users can also remotely view real-time images of the secured

premises upon alarm activation, or at any given time. This “visual verification”

feature can help you determine whether an alarm is false or real. In addition,

24/7 monitoring of your system can be available through security-monitoring

services.

Expanding your System

This kit contains all the necessary components required to operate your

security system, however you can enhance and customize your system by

adding additional detectors and accessories.

Note: It is recommended to add additional devices before starting the self-installation

process.

Self-Installation

For basic and simple installation it is necessary to use the RISCO Express

Wizard that explains step-by-step on how to program and install the system

(see 3. GUIDELINES FOR USING THE RISCO EXPRESS WIZARD).

From a computer or tablet with an internet connection and a web browser,

follow the instructions from URL: http://riscocloud.com/express.

WiComm Reference Manual 5

2. System Components

Kit and Optional Devices

The following list includes the full range of components and devices available

for the Smart Hub. Some of these components and devices are included inside

the kit you purchased and others can be purchased separately.

Note: The type and quantity of components and devices inside the kit may vary

from kit to kit.

Smart Hub

Electrical power adapter, Ethernet cable,

screws and anchors

LCD Keypads including proximity

reader for using proximity tags

6 WiComm Reference Manual

Wireless Slim Keypad including

proximity reader for using proximity

tags

4 Button Remote Keyfob

Magnetic Door/Window Contact

(includes detector and magnet)

A “pet-friendly” PIR Motion Detector

with Camera

Wireless Smoke and Heat Detector

WiComm Reference Manual 7

Indoor Wireless Sounder

Wireless acoustic Glassbreak Detector

Wireless Flood Detector

Note: For device Technical Specifications, see RISCO’s website at

https://www.riscogroup.com.

8 WiComm Reference Manual

Serial Numbers

Serial numbers are used to identify the components of your security system

as used in the RISCO Express Wizard. Each serial number consists of

11 digits.

It is recommended to keep a record of component serial numbers and

locations that correspond to the devices serial numbers, as shown in these

illustrations.

Magnetic door/window

contact

PIR Motion detector 4 Button Remote

Keyfob

WiComm Reference Manual 9

3. Guidelines for using the RISCO

Express Installation Wizard

Self-Installation

It is necessary to use the RISCO Express Wizard to successfully and

professionally install your WiComm Smart Hub System.

The RISCO Express Wizard walks you through the programming and

installation of the system and connecting to the Cloud and Monitoring

Station.

From a computer or tablet with an internet connection and a web browser,

follow the stages of the RISCO Express Wizard instructions from URL:

http://riscocloud.com/express

Welcome Screen

Enter the Kit Number without the “W” (see Serial Numbers) and 4-digit

Code as printed on the Smart Hub.

Connect to Network

Connecting a network cable to the WiComm Smart Hub

Your WiComm Smart Hub communicates via cellular and/or internet. For

cellular you need to install a SIM card with data communication enabled

(check with your SIM card provider). For internet communication, connect the

incoming network cable to the plug-in.

SIM Card Installation

Insert the SIM into the dedicated

SIM spring-loaded card slot located

on the rear side of the Smart Hub.

The card clicks into place.

To enable 3G communication please

ensure you move the locking switch

to the right to secure the SIM and

enable it to operate.

Locking Switch

10 WiComm Reference Manual

Important: Do not install the SIM card while power is applied to the

WiComm Smart Hub. If power was applied before inserting the SIM card

and the battery remains connected, hold down the reset button for 2

minutes and then release to reset the Smart Hub and enable the SIM card.

Connecting the WiComm Smart Hub to the Power Supply

1. Plug in the power adapter to your security system. Verify the

following:

• The Power Led

is shortly lit in GREEN and then lit in

AMBER.

• The Status light is lit in GREEN.

• The communication LED flashes AMBER.

2. After power up, the system will automatically establish

communication with the cloud. Please note that it may take a few

minutes until communication with the cloud is established, before

continuing with the RISCO Express Installation Wizard setup.

3. Continue with the remainder of the installation wizard and test the

system until all the devices are successfully installed, as indicated in

the wizard.

When the installation wizard is complete, the Power Led

and the

communication LED

will turn GREEN.

Personal Info

Enter the following registration details (Name, Email and Password [the

Password must be at least 6 characters and contain at least one capital letter,

one letter and one digit number]) into the provided fields. If you are already

registered, enter your email and password on the right side of the window.

Select the “I have read and agree to the Terms & Conditions and Privacy

Policy” box.

WiComm Reference Manual 11

Next, enter the 4-digit verification code sent to your inbox and used for

creating your account.

If the email is not received, please check your junk mail.

System Info

Enter a name for your system, for example, 10 Birchford Street.

The system can be divided into “Areas”, for example, Garage, Home Office

and House. Enter a name that is easily recognizable for each of the areas.

Set-up Devices

This step enables the system to identify the detectors and accessories

supplied in the basic kit. Additional detectors and accessories supplied and

not shown in the list can be entered one at a time by entering the 11-digit

Serial Number of each device.

Click the Configure button to the right of a device name. A screen will open

with instructions on how to set-up the device. Repeat the procedure for the rest

of the devices.

User & Codes

Assign new User Codes and a Master User Code.

Note: During system setup, it is recommended to change the Master User Code.

The default Master User Code is 1234.

In addition, you can assign a Proximity Tag that is a personal electronic disc

that when presented close to the Proximity-supported keypad functions the

same as entering a personal user code.

It is recommended to add a user code for every user operating the system, as

this user code will provide historical data of all functions performed by a

specific user.

Install Devices

Select the preferable network connection: Local Network (via router) or

Mobile Connection (via SIM card). It is also possible to select both. Next,

12 WiComm Reference Manual

physically install the devices after considering the best location and then

test the devices detection strength.

Note: It may take up to 5 minutes for the panel to connect to the network : During

installation of the devices, the communication LED flashes AMBER. Once

installation is complete, the GREEN

LED flashes.

Done

You have successfully completed the registration of your security system

which is now ready for use. Refer to Chapter 7 for instructions on how to: log

onto your WiComm Smart Hub; change the time zone; and operate your

system.

WiComm Reference Manual 13

4. Smart Hub Indications and

Connections

Smart Hub Front View

Microphone (for future use)

Status Button

Press 1 second: The system will play local status messages

Press 3 seconds: Quick learn mode

Press 2 minutes: Resets the Smart Hub

Smart Hub Rear View

Ethernet connection

Power Adaptor connector

SIM Card slot.

14 WiComm Reference Manual

LEDs Indication

LED displays Color State Status

Power LED

Green ON Power OK

Red ON AC trouble

Orange ON Battery trouble.

Status LED

Red

System set (Full Set or Part

Set)

rapid flash Alarm

slow flash

System is in entry/exit delay

before unsetting/setting the

system

Green

ON System ready

slow flash

System in Exit delay with

front door open

Orange ON System Trouble

OFF System not ready for setting

Communication

LED

Green

ON GSM/IP connected

slow flash Cloud connected

Orange slow flash GSM/IP Trouble

All LEDs

Orange Slow flash

Battery Replacement mode

(service mode)

Green

Sequence

flash

Wireless Learn mode

WiComm Reference Manual 15

5. Device Mounting Considerations

Mounting Considerations for Smart Hub

For optimum installation of the Smart Hub and detectors, make sure to

follow the recommendations for the mounting location, as illustrated

below.

Note: The above illustrative diagram is intended to provide best results.

Min. 3 ft

(

)

Min. 3 ft

(

)

Min. 3 ft

(

)

Min. 3 ft

(

)

Min. 3 ft

(

)

16 WiComm Reference Manual

Wireless Signal Loss through certain building

materials

It is helpful to identify certain building materials that may be the cause of

loss of signal strength and to make sure that the area around the Smart Hub

is free of such materials, as much as possible. If signal interference is

experienced, you may want to consider moving the Smart Hub.

0% - 10% loss of signal

Wallboard and Wood

5% - 35% loss of signal

Light Concrete or Brick

70% - 90% loss of signal

Heavy Concrete and Steel

Reinforcement

Placing the Smart Hub

For upright independent placement:

Stand the Smart Hub on a surface (e.g. table),

adjust the swivel base of the Smart Hub so that it

is in a stable upright position.

WiComm Reference Manual 17

Mounting considerations for Detectors

Wood & Metal Frame Wood Frame

Metal Frame (possible 30% signal loss)

For metal

frame - wood

or plastic

spacer is

uired

Max.

0.4 in

(1cm)

Max.

0.2 in

(0.5cm)

18 WiComm Reference Manual

Mounting considerations for PIR detectors

Note: Place the detector just a foot (30 cm) or so lower than the ceiling. To

provide maximum coverage, the detector should be placed in a corner facing

away from any windows and ideally towards the entrance of the room, or,

follow the height specified in their Installation Instructions.

Min. 3 ft

(

)

Min. 3 ft

(

)

Min. 3 ft

(

)

Min. 3 ft

(

)

Min. 3 ft

(

)

WiComm Reference Manual 19

Activating the Battery of Door / Window Detector

Activating the battery

Remove the red battery

isolation strip to

activate the battery.

How to Mount the Door / Window Detector

Mounting with Adhesive Tape

Peel the two-sided adhesive tapes from the detector and magnet and attach

the detector and magnet to the mounting location.

Door / Window Detector Magnet

Adhesive tapes

Red

battery

isolation

strip

20 WiComm Reference Manual

Mounting with Screws

1. Insert a flathead screwdriver and rotate to detach the back of the

transmitter from the back bracket (A). At the mounting location, note

the alignment marks for both components (B), and then install

accordingly using 2 mounting screws (C).

2. Detach magnet casing (D) and install with mounting screws (E).

Bracket

Back side of

transmitter

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Risco WICOMM RW232M8C Reference guide

Brand: Risco

Model: WICOMM RW232M8C

Type: Reference guide

This manual is also suitable for

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Risco WICOMM RW232M8C Reference guide

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