Aastra BusinessPhone Installation Instructions Manual

INSTALLATION INSTRUCTION

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Installation Instruction

ISDN SIP Gateway

for

BusinessPhone

INSTALLATION INSTRUCTION

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Copyright

Disclaimer

No part of this document may be reproduced in any form without the written permission of

the copyright owner.

The contents of this document are subject to revision without notice due to continued

progress in methodology, design and manufacturing. Aastra shall have no liability for any

error or damage of any kind resulting from the use of this document.

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Contents

1

Introduction...............................................................................................................4

1.1

BusinessPhone overview..........................................................................................4

1.2

ISDN SIP Gateway overview ....................................................................................4

2

Hardware..................................................................................................................5

2.1

Front View ................................................................................................................5

2.2

Front Panel LEDs .....................................................................................................5

2.3

Rear View.................................................................................................................6

3

Pre-configuration of the ISDN SIP GW .....................................................................6

3.1

Hardware..................................................................................................................6

3.2

Basic Network Data..................................................................................................7

3.3

Hardware setup........................................................................................................7

3.4

Software Upgrade.....................................................................................................9

3.5

Set Date and Time..................................................................................................10

3.6

Set IP Settings........................................................................................................11

4

ISDN SIP Gateway installation................................................................................12

4.1

BusinessPhone configuration to ISDN SIP GW ......................................................12

4.2

ISDN SIP GW configuration to BusinessPhone ......................................................13

4.3

ISDN SIP GW configuration to SIP Operator (Per Gateway)...................................19

4.4

ISDN SIP GW configuration to SIP Operator (Per Endpoint)...................................31

4.5

Calling number adaptation......................................................................................38

5

User and Password configuration...........................................................................39

6

Save and restore system configuration...................................................................40

6.1

Export system configuration....................................................................................40

6.2

Import a system configuration.................................................................................40

6.3

Reset – Default configuration..................................................................................40

7

Appendix: Problem handling...................................................................................41

7.1

Verify the installed Firmware Version......................................................................41

7.2

Verify ISDN Configuration.......................................................................................42

7.3

Verify LAN Configuration ........................................................................................44

7.4

Verify System Alarms..............................................................................................45

7.5

SIP messages analyzing.........................................................................................46

8

Appendix: Cabling...................................................................................................48

8.1

Basic Rate Access..................................................................................................48

8.2

Primary Rate Access..............................................................................................48

9

Appendix: Repair case............................................................................................49

10

Appendix: SIP Installation Check List......................................................................50

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1 Introduction

This documentation provides technical information about the BusinessPhone capability to support

SIP Trunking (provided by an Internet Telephony Service Provider - ITSP) using the ISDN SIP

GateWay. It describes how to configure the different systems using an ISDN link.

1.1 BusinessPhone overview

The BusinessPhone communication platforms offer large system capabilities in a package that is

cost effective for organizations requiring between 8 and 300 extensions. The system provides

ISDN connectivity, cordless and mobile extensions, intelligent voice messaging, full call center

facilities, and the ability to create private networks of BusinessPhone and other PBX's

Highlights included are: Converged solutions that support IP Telephony and IP Networking.

Mobility functions for cordless users, home workers and people constantly on the move and

hospitality solutions specially designed for hotels, conference centers.

More information is available at http://www.aastra.com.

1.2 ISDN SIP Gateway overview

The ISDN SIP GW is a Voice-over-IP (VoIP) SIP media gateway, implementing digital cutting-edge

technology. The ISDN SIP GW is designed to seamlessly interface between TDM and IP networks,

providing superior voice quality and optimized packet voice streaming (voice, fax, and data traffic)

over IP networks.

The ISDN SIP GW is ideal for connecting an enterprise's legacy telephones, fax machines and

PBX systems to IP-based telephony networks, as well as for seamless connection of IP-based

PBX architecture to the PSTN.

The ISDN SIP GW is fully interoperable with multiple vendor gateways, soft switches, SIP servers,

gatekeepers, proxy servers, IP phones, session border controllers, and firewalls.

The ISDN SIP GW exists with Basic Rate Interface (BRI) or Primary Rate Interface (PRI).

The ISDN SIP GW provides a user-friendly embedded HTTP-based Web server for remote

configuration and management using a standard Web browser (such as Microsoft™ Internet

Explorer™ or Netscape™ Navigator™), from anywhere in the world with IP connectivity to the

device.

More information is available at http://www.aastra.com.

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2 Hardware

The following preconfigured packages can be ordered:

BFJ 901 15/1 ISDN SIP GW 4x BRI

BFJ 901 16/1 ISDN SIP GW 8x BRI

BFJ 901 17/1 ISDN SIP GW 1x E1/T1

2.1 Front View

This schematic shows the ISDN SIP GW front panel modules.

Figure 1 Front Panel Modules

The components in the figure are:

A ISDN module(s) for BRI, E1 or T1.

These modules are used for connecting to BusinessPhone.

B CPU module with Ethernet Connectors

The Ethernet Port 1 is used to connect to network.

2.2 Front Panel LEDs

The table below describe the front panel LEDs.

Module Color

Indicator behaviour

Status

Green On Normal operation. BRI / E1/T1

Red On Error due to one of the following

alternatives:

Loss of Signal (LOS).

Loss of Frame (LOF).

Alarm Indicator Signal (AIS).

Remote Alarm Indication (RAI).

Green On Normal operation. Ethernet ports

Yellow Blinking Receiving data.

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2.3 Rear View

This schematic shows the SIP GW rear side:

On the rear side is the power connector (100-240VAC, 0,5A, 50-60Hz) and ESD / Earth

connection.

3 Pre-configuration of the ISDN SIP GW

Warning!

Protective Earthing: The equipment is c

lassified as Class I EN60950 and UL60950 and must be

earthed at all times. Units providing power sockets with three pins must be connected by service

personnel to a socket-outlet with a protective earthing connection.

Before connecting cables, connect an electrically earthed strap of 16 AWG wire (minimum) to

the chassis earthing screw, using the included washer. The ISDN SIP GW chassis must be

permanently earthed using an equipment-earthing conductor. The connection to the protective

earthing must be in accordance with the regulations enforced in the country of installation.

3.1 Hardware

The following non-included hardware is required when setting up the ISDN SIP GW :

• PC including an Ethernet interface.

• Ethernet HUB or Switch. A HUB is to prefer in case of traces.

o 2 standard Ethernet (RJ-45) cables.

• A cross over cable can be used, if no hub or switch is available (direct connection between

PC and ISDN SIP GW)

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3.2 Basic Network Data

The following network data is required (from customer’s network admin) to start the configuration

on customer’s network:

• IP Address

• Subnet Mask

• Default Gateway

3.3 Hardware setup

The ISDN SIP GW is configured using a PC connected to ISDN SIP GW through an ethernet hub

or switch. Follow the steps below to connect a PC to ISDN SIP GW:

• Connect the earthing wire to the chassis earthing screw at the back.

• Connect the Ethernet port labeled I on the CPU module to the hub or switch using a

standard Ethernet cable.

• Connect the Ethernet port on the server module to the hub or switch using a standard

Ethernet cable.

• Connect the PC to the hub or switch using a standard Ethernet cable.

• Configure the Ethernet card on the PC as follows:

Static IP address: 10.1.10.20

Network mask: 255.255.0.0

• Connect the power cord to the ISDN SIP GW unit.

ISDN SIP GW is now ready for configuration.

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Factory default settings of the ISDN SIP GW:

• IP Address: 10.1.10.10

• Subnet Mask: 255.255.0.0

• User name: Admin

• Password: Admin

Connect with a Web-Browser to the ISDN SIP GW and enter user name and password (case-

sensitive).

Remember to disable proxy settings in your browser or setup to bypass proxy for local addresses.

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3.4 Software Upgrade

Download the latest software from the Knowledge Base and store it locally on your computer.

Go to Management (Basic) / Software Upgrade / Software Upgrade Wizard and click Start

Software Upgrade to upgrade the ISDN SIP GW.

In the Upgrade Window select the *.CMP file you have downloaded from the Knowledge Base.

Click Send File to upload the file to ISDN SIP GW.

After the successful upload click Reset to burn the software in flash memory. Afterwards the

system restarts. This can take a few minutes.

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3.5 Set Date and Time

Set the system time in ISDN SIP GW.

Go to Management (Basic) / Management Configuration / Regional Settings.

Update date and time and click Submit to save changes.

Note: After a power failure date and time must set again.

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3.6 Set IP Settings

Setup the network parameters according to customer’s network requirements.

Go to Configuration (Basic) / Network Settings / IP Settings and enter:

Parameter Value

IP Address x.x.x.x

Subnet Mask x.x.x.x

Default Gateway Address x.x.x.x

NAT IP Address 0.0.0.0

NAT IP Address: Is required, if you run ISDN SIG GW behind a NAT router and a public

static IP address is used. In this case set the public IP address. For dynamic public IP

address use an STUN server.

Click Submit to save the changes.

At this point the ISDN SIP GW does not respond anymore to the old IP address (10.1.10.10).

Change your PCs IP address accordingly to be able to connect to the new address.

Note: Don’t power off or reset the ISDN SIP GW before the next step is successfully done!

Reconnect and Logon.

Click Burn to store the new IP address permanently in flash memory.

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4 ISDN SIP Gateway installation

The following Figure will give you an overview how to connect BusinessPhone with the ISDN SIP

GW and the ISDN SIP GW to customers LAN.

4.1 BusinessPhone configuration to ISDN SIP GW

Configure the BusinessPhone for an ISDN Point to Point Interface with trunks numbers and a route

dependent on BRI and PRI.

Here are the most imported BP commands:

1910

Interface type T - I/F

1911

Signaling protocol 02: ETSI

1912

Termination 0: User to public network

1919

Assigned TEI value 0

1925

Pre-digit removal: Unknown type of

number

Remove digits of public number (0-15)

1926

Pre-digit removal: International type of

number

Remove digits of public number (0-15)

1927

Pre-digit removal: National type of

number

Remove digits of public number (0-15)

1928

Pre-digit removal: Network specific

type of number

Remove digits of public number (0-15)

1929

Pre-digit removal: Local directory type

of number

Remove digits of public number (0-15)

2061

First priority link for synchronization (ISDN SIP GW interface number)

2224

Public directory numbers TYPE UNKNOWN (+ phone number)

UNDEFINED

For more details see BMS help.

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4.2 ISDN SIP GW configuration to BusinessPhone

Connect with a web browser to ISDN SIP GW and log in with user name and password. Configure

the following points for the ISDN connection to BusinessPhone.

• Go to Configuration (Basic) / PSTN Settings / Trunk Settings and set on each ISDN

interface (which is connected to BP) the following parameters:

Note! If Trunk Configuration State is Active, click Stop Trunk, otherwise some parameters are

read-only.

BRI Modul:

Parameter Value

Protocol Type BRI EURO ISDN

Clock Master Generated

Recovered

ISDN Termination Side Network side

BRI Layer2 Mode Point to Point

Q931 Layer Response Behavior 0x08000000

(keep D-channel up, all the time)

Local ISDN Ringback Tone Source Gateway

Enable Receiving of Overlap Dialling Enable

Play Ringback Tone to Trunk Play on Local

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PRI Modul:

Parameter Value

Protocol Type E1 EURO ISDN

Clock Master Generated

Recovered

ISDN Termination Side Network side

Local ISDN Ringback Tone Source Gateway

Enable Receiving of Overlap Dialling Enable

Play Ringback Tone to Trunk Play on Local

Click Apply Trunk Settings to save the changes.

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• Go to Configuration (Basic) / Protocol Configuration / Trunk/IP Group / Trunk Group

and set for Group Index:

Parameter Value

Add Phone Context as Prefix Enable

Disable

1 BRI Modul:

Module From

Trunk

To

Trunk

Channel Phone Number Trunk

Group ID

IP Profile

ID

Module 1 BRI

1 4 (*) 1-2 0123456789 (**) 1 0

2 BRI Moduls:

Module From

Trunk

To

Trunk

Channel Phone Number Trunk

Group ID

IP Profile

ID

Module 1 BRI

1 4 (*) 1-2 0123456789 (**) 1 0

Module 2 BRI

1 4 (*) 1-2 0123456789 (**) 1 0

PRI Modul:

Module From

Trunk

To

Trunk

Channel Phone Number Trunk

Group ID

IP Profile

ID

Module 1 PRI

1 1 1-31 0123456789 (**) 1 0

(*) Set the number of interfaces which are connected to BP.

(**) Enter the phone number for SIP registration you got from operator. Keep it empty if “Add

Phone Context as Prefix” is enabled and BP send the complete phone number (Calling No.).

Click Submit to save the changes.

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• Go to Configuration (Basic) / Protocol Configuration / Digital Gateway / Digital

Gateway Parameters and set

Parameter Value

Default Cause Mapping From ISDN to

SIP

47

(ISDN Cause 47: Resource unavailable)

Click Submit to save the changes.

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• Go to Configuration (Full) / Protocol Configuration / SIP Advanced Parameters /

Advanced Parameters and set

Parameter Value

Default Release Cause 17

(SIP default release cause: 486: BUSY)

Click Submit to save the changes.

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• Go to Configuration (Full) / TDM Configuration / TDM Bus Settings and set

Parameter Value

PCM Law Select ALaw

TDM Bus Clock Source Internal

Network

Click Submit to save the changes.

Click Burn to save configuration permanently in flash memory.

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4.3 ISDN SIP GW configuration to SIP Operator (Per Gateway)

Connect with a web browser to ISDN SIP GW and log in with user name and password. Configure

the following points for the SIP connection to SIP Operator.

The following parameters give an overview how a SIP Operator configuration can look like.

Adaptations for different providers will be necessary (e.g. Register per Gateway or Endpoint, …).

• Go to Configuration (Full) / Network Settings / Application Settings and set

DNS Settings: (Network Dependent)

Parameter Value

DNS Primary Server IP x.x.x.x

DNS Secondary Server IP x.x.x.x

STUN Settings: (Network Dependent)

Parameter Value

Enable STUN Disable

Enable

STUN Server Primary IP x.x.x.x

STUN Server Secondary IP x.x.x.x

STUN Settings: Is required, if you run ISDN SIG GW behind a NAT router and a public

dynamic IP address is used. The STUN Server should be provided by operator.

DHCP Settings: (Network Dependent)

Parameter Value

Enable DHCP Disable

Enable

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NTP Settings: (Network Dependent)

Parameter Value (Operator Dependent)

NTP Server IP Address x.x.x.x

NTP UTC Offset Hours: 0, Minutes: 0

NTP Updated Interval Hours: 24, Minutes: 0

Click Submit to save the changes.

• Go to Configuration (Full) / Protocol Configuration / Protocol Definition / SIP General

Parameters and set

Parameter Value (Operator Dependent)

Fax Signaling Method T.38 Relay

G.711 Transport

SIP Transport Type UDP

TCP

SIP Destination Port 5060 (Default)

Click Submit to save the changes.

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Aastra BusinessPhone Installation Instructions Manual

Aastra BusinessPhone Installation Instructions Manual

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