TuneBase™ Direct with Hands-Free
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TROUBLESHOOTING
Your TuneBase connects firmly to the
power outlet, but it still rotates.
Solution
Check to see if the power outlet rotates in its
socket. If so, please consult your vehicle’s
manufacturer.
You cannot insert the cigarette lighter
adapter into the power outlet.
Solution
The cigarette lighter adapter’s rubber friction
washer may need to be centered. Follow the
steps below to center the friction washer.
1. Use pliers to loosen the nut on the front
of the cigarette lighter adapter slightly. It
is not necessary to remove the nut.
2. Move the friction washer back into
centered position.
3. Tighten the nut firmly.
The rubber friction washer remained in
the power outlet when you removed
your TuneBase.
Solution
This is rare, but if it occurs you can remove
the rubber washer from the power outlet and
place it back on the cigarette lighter adapter.
Warning: Disconnect the vehicle’s
battery. Any attempt to remove the
washer without disconnecting the
battery may result in physical harm to
you or damage to the vehicle.
Use pliers to carefully remove the friction
washer from the power outlet. Place the
friction washer back on the cigarette lighter
adapter. Then, reconnect the vehicle’s
battery.