Technicolor UIW4020TLU User manual

User Manual

Android UHD Hybrid Receiver for IPTV/OTT

and multimedia Services

UIW4020COG

UIW4020WOW

UIW4020TLU

INTRODUCTION

Dear Customer.

Congratulations on acquiring your new digital receiver. We hope it will give you complete satisfaction.

Please read carefully these instructions before installing your Android Digital UHD Receiver and keep

them for future references.

Technicolor reserves the right to use the technical data and illustrations which are mentioned in this

document or change at any time without notice.

The disassembly and reverse engineering are prohibited.

Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio and the double-D are

trademarks of Dolby Laboratories.

HDMI and HDMI High Deﬁnition Multimedia Interface terms and the HDMI logo are trademarks or

registered trademarks of HDMI Licensing LLC in the United States and other countries.

SAFETY RECOMMENDATIONS

REMEMBER SAFETY FIRST

Using equipment safely

Your receiver has been manufactured to meet European safety standards, but you must take care if you want it to

perform properly and safely.

Equipment connected to the protective earth of the building installation through the mains connection or through

other equipment with a connection to protective earth and to a cable distribution system using coaxial cable, may

in some circumstances create ﬁre hazard. Connection to a cable distribution system has therefore to be provided

through a device providing electrical isolation below a certain frequency range (galvanic isolator, see EN 60728-11

or equivalent).

It is important that you read this booklet completely, especially the safety instructions below. If you have any doubts

about the installation, operation or safety of receiver, please contact your supplier.

To avoid the risk of electric shock

s$ISCONNECTTHERECEIVERFROMTHEMAINSSUPPLYBEFOREYOUCONNECTTHERECEIVERTOORDISCONNECTITFROMANYOTHER

equipment. Remember that contact with 100-127 VAC 60Hz mains can be lethal or cause severe electric shock.

s.EVERREMOVETHERECEIVERSCOVER3HOULDTHERECEIVERFAILCONTACTTHE#USTOMER3ERVICETOARRANGEREPAIRORSERVICE

s.EVERALLOWANYONETOPUSHANYTHINGINTOHOLESSLOTSORANYOTHEROPENINGINTHECASEEXCEPTTHE3$CARD

s$ONOTBLOCKTHERECEIVERSVENTILATIONSLOTSNEVERSTANDITONSOFTFURNISHINGSORCARPETS

s$ONOTPUTANYTHINGONTHERECEIVERWHICHMIGHTSPILLORDRIPINTOITEG,IGHTEDCANDLESORCONTAINERSOFLIQUIDS

$ONOTEXPOSETHERECEIVERTODRIPPINGORSPLASHING)FANOBJECTORLIQUIDENTERSINSIDETHERECEIVER UNPLUG IT

IMMEDIATELYANDCONTACTTHE#USTOMER3ERVICE

s$ONOTSTORETHERECEIVERINEXCESSIVELYHOTCOLDORDAMPCONDITIONS4HERECEIVERISINTENDEDTOOPERATEATAN

ambient temperature of less than 40 degrees Celsius and a maximum humidity level of 75%.

s)NCASEOFASTORMITISRECOMMENDEDTHATYOUUNPLUGTHERECEIVERFROMTHEMAINSANDFROMTHE46SET

s,EAVETHEMAINSSOCKETACCESSIBLESOTHATYOUCANUNPLUGTHESETQUICKLY

Connecting to the mains supply

s/NLYTHEPOWERADAPTERSUPPLIEDWITHTHEDECODERHASTOBEUSED

s4HISRECEIVERISDESIGNEDTOOPERATEAT6!#(Z

s)FYOUAREINANYDOUBTABOUTTHEMAINSLEADTHEPLUGORCONNECTIONPLEASECONSULTTHE#USTOMER3ERVICE

Ensuring optimum performance

s,EAVECMTOCMAROUNDTHERECEIVERTOENSURETHATPROPERVENTILATIONGETSTOTHERECEIVER

s$ONOTSTOREYOURRECEIVERONITSSIDE

s4OCLEANTHERECEIVERUSEADRYCLEANSOFTCLOTHWITHNOCLEANINGSOLVENTORABRASIVEPRODUCTS#LEANTHEVENTILATION

openings regularly.

Remote Control Unit

9OURREMOTE CONTROLISSPECIlCALLYDESIGNEDTO BEUSEDWITH YOURRECEIVER ANDITREQUIRES BATTERIES4HEBATTERIES

(packed or installed) shall not be exposed to excessive heat such as sunshine the ﬁre or the like.

Replace the batteries as follows:

s2EMOVETHEBATTERYCOVERBYPUSHINGTHECATCHANDSLIDINGTHECOVERAWAY

s#AREFULLYREMOVETHEOLDBATTERIES

s0UTTHENEWBATTERIESINMATCHINGTHEMARKSAND

s0UTTHECOVERBACKONSLIDINGTHETOPPARTINANDMAKINGSURETHECATCHCLICKSINTOPLACE

Caution

$ONOTMIXBATTERIESORKEEPTHEMINTHEREMOTECONTROLFORLONGPERIODSOFTIMEWITHOUTUSE

Limiting the Human Body Exposure to the Electromagnetic Fields

Under normal use condition the user shall keep at least 20cm distance from the equipement.

Technical speciﬁcations

4HISEQUIPMENTGENERATESUSESANDCANRADIATERADIOFREQUENCYENERGY)TCANBEALSOSUSCEPTIBLETOENERGYCOMING

FROM OTHER EQUIPMENT 4HIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS OF THE APPLICABLE

standards. However there is no guarantee that interference will not occur in a particular installation. In such a case

the user is encouraged to try and correct the interference by one or more of the following measures:

s)NCREASETHESEPARATIONBETWEENTHEEQUIPMENT

s#ONNECTTHECONCERNEDEQUIPMENTINTODIFFERENTOUTLETS

s#ONSULTYOURSERVICEPROVIDERORANEXPERIENCEDRADIO46TECHNICIANFORHELP

/PERATINGVOLTAGE 6!#(Z

0OWERCONSUMPTION!LLFEATURES/N 7-AX$#

)N0ASSIVE3TANDBY-ODEWITH)2ON"LUETOOTHONAND

ATLEASTONE,%$ON

<0.5W

)N.ETWORK3TANDBY-ODEWITH)2ON"LUETOOTHONAT

LEASTONE,%$ON($-)#%#ONANDEITHERONE.ETWORK

FUNCTION%THERNET/27Il'/27Il'ON

<8W

Weight (g) for receiver 570g

$IMENSIONS7X(X$WITHCONNECTORS 155 x 36 x 155 mm

/PERATINGTEMPERATURERANGE ª#ª#

3TORAGETEMPERATURERANGE ª#ª#

3ET4OP"OXINPUTVOLTAGE 6$#!

2EMOTE#ONTROL4YPEBATTERIES 2 x AAA

7IRELESS,!.GNAACTECHNOLOGY '(ZAND'(ZDUALBANDCONCURRENTLY

"LUETOOTH 4.0

4HE,IGHTNING&LASHWITHARROWHEADSYMBOLWITHINANEQUILATERALTRIANGLEISINTENDEDTOALERTTHEUSERTO

the presence of uninsulated «dangerous voltage» within the product enclosure that may be of sufﬁcient

magnitude to constitute a risk of shock to persons.

4HEEXCLAMATION POINT WITHINANEQUILATERAL TRIANGLE ISINTENDEDTO ALERTTHEUSER TO THEPRESENCEOF

important operating and maintenance (servicing) instructions in the literature accompanying the product.

4HISSYMBOLINDICATESTHATYOURDEVICECOMPLIESWITH3ECTIONOFTHE&##STANDARDS/PERATIONREQUIRES

compliance with the following conditions: (1) this device must not cause any interference and (2) this device

must tolerate any received interference including interference that could have an effect on operation.

CAUTION: Any changes or modiﬁcations made to the equipment and that are not speciﬁcally approved

by the manufacturer deprive the user of all rights concerning the equipment.

NOTE:4HIS EQUIPMENT HAS BEEN TESTED AND IS CONSIDERED TO FULlL THE REQUIREMENTSCONCERNINGCLASS

" DIGITAL EQUIPMENT IN ACCORDANCE WITH THETERMS OF 3ECTION  OF THE &##STANDARDS 4HE PURPOSE

of these requirements is to offer reasonable protection against damaging interference in a residential

INSTALLATION4HISEQUIPMENTWILLGENERATEUSEANDMAYRADIATERADIOENERGYANDIFITISNOTINSTALLED

and used in accordance with these instructions, could generate interference which could be damaging

to radio communications. Accordingly, there is no guarantee that interference might be generated by a

speciﬁc installation. If your equipment causes undesirable interference with radio or television reception,

you might try turning the equipment off and on again, and attempting to correct it by means of one or

several of the following methods:

s4URNORREPOSITIONTHEANTENNA

s)NCREASETHEDISTANCEBETWEENTHEEQUIPMENTANDTHETUNER

s#ONNECTTHEEQUIPMENTTOAPOWERSOCKETWHICHISINADIFFERENTCIRCUITFROMTHEONETOWHICHITWAS

connected.

s2EFERTOTHERETAILERORANEXPERIENCEDRADIOANDTELEVISIONENGINEERFORHELP

(EREBY4ECHNICOLOR$ELIVERY4ECHNOLOGIES3!3DECLARETHATRADIOEQUIPMENT5)7ISINCOMPLIANCE

WITH$IRECTIVE%54HEFULLTEXTOFTHE%5DECLARATIONOFCONFORMITYISAVAILABLEATTHEFOLLOWING

internet address : http://www.technicolor.com/ch_regulatory

4HEFOLLOWINGTABLESPROVIDESINFORMATIONONTHEFREQUENCYBANDSUSEDANDTHEMAXIMUM2&TRANSMIT

power of the product:

Radio transmission power for each type of transceiver:

"LUETOOTH",%"2%$2

"LUETOOTH



",%"2%$2

&REQUENCYRANGE-(Z -AX4RANSMIT0OWERD"MM7

2400-2483.5 D"M

7I&I'(Z'(Z

7I &I







'(Z'(Z

&REQUENCYRANGE-(Z -AX4RANSMIT0OWERD"MM7

2400-2483.5 D"M

5150-5725 D"M

&ORINDOORUSEONLY)%#

$OUBLEINSULATED#LASS))EQUIPMENT)%#

$ONOTREQUIREANEARTHCONNECTION

Alternating current

0OLARITY

$IRECTCURRENT

&USE

Responsible Party

4ECHNICOLOR$ELIVERY4ECHNOLOGIES

RUED(AUTEVILLE0ARIS&RANCE

ENVIRONMENTAL CONSIDERATIONS

Environmental information

4HEBATTERIESUSESOMEHAZARDOUSSUBSTANCESWHICHAREVERYPOLLUTINGFORTHEENVIRONMENT

$ONOTTHROWTHEMOUT

4HISSYMBOLMEANSTHATYOURINOPERATIVEELECTRONICAPPLIANCEANDUSEDBATTERYWHENAPPLICABLEMUST

BE COLLECTED SEPARATELY AND NOT MIXED WITH THE HOUSEHOLD WASTE 4HIS APPLIANCE HAS BEEN DESIGNED

ANDMANUFACTUREDWITHHIGHQUALITYMATERIALSANDCOMPONENTSTHATCANBERECYCLEDANDREUSED4HE

%UROPEAN 5NION HAS IMPLEMENTED A SPECIlC COLLECTION AND RECYCLING SYSTEM FOR WHICH PRODUCERS

ARE RESPONSIBLE 0LEASE INFORM YOURSELF ABOUT THE LOCAL SEPARATE COLLECTION PROCESSFOR ELECTRICAL AND

ELECTRONICPRODUCTS0LEASEACTACCORDING TOYOURLOCALRULESANDDONOTDISPOSEOFYOUROLDPRODUCTS

WITHYOURNORMALHOUSEHOLDWASTE4HECORRECTDISPOSALOFYOUROLDPRODUCTWILLHELPPREVENTPOTENTIAL

negative consequences for the environment and human health.

Please help us protect the environment in which we live!

4HEh-ATERIALRECYCLABILITYSYMBOLvAFlXEDONPACKAGECARDBOARDANDUSERMANUALMEANSTHESEPARTS

are recyclable.

4HEh-ATERIALRECYCLABILITYSYMBOLvAFlXEDONPLASTICPACKAGINGPARTSMEANSTHESEPARTSARERECYCLABLE

Energy savings you have a role play…

Learn how you can use and explore ways for using your electronic equipment.

4HEUSERMANUALDETAILEDUSEFULINFORMATIONONALLTHEFEATURESOFYOURPRODUCTBUTALSOONENERGY

consumption performances. We strongly encourage you to look in the set top box conﬁguration menu

how to select the best device conﬁguration in accordance with your personal preference.

1. YOUR ANDROID UHD HYBRID IPTV / OTT RECEIVER

0LEASEREADCAREFULLYSAFETYINSTRUCTIONSSEEPAGEBEFOREINSTALLINGYOURRECEIVERANDKEEPTHEMFORFUTUREREFERENCE

)NTHISCHAPTERFOLLOWTHEPROPERCONNECTIONSOFTHE!NDROID5($(YBRID)046/442ECEIVERASEXPLAINED

1.1. BEFORE YOU START

1.1.1. Receiver and Accessories

Your package includes:

Caution

0LASTICBAGSCANBEDANGEROUS

4OAVOIDSUFFOCATIONKEEPTHEBAGAWAYFROMBABIESANDCHILDREN

1.1.2. You will also need

/.42ESIDENTIAL'ATEWAY

or a router

0OWERSUPPLYUNIT

($-)CABLEHIGHSPEED

!N5($+46SET

($#0PREFERRED

/.4 2ESIDENTIAL 'ATEWAY

5($



+

SET

Ethernet cable

!NDROID5($(YBRID)046/442ECEIVER

Remote control

& batteries







/44



2ECEIV

1UICK)NSTALLATION'UIDE

INTWOLANGUAGES%NGLISH&RENCH

2. DESCRIPTION

4HISCHAPTERGIVESADESCRIPTIONOFYOUR!NDROID5($(YBRID)046/442ECEIVEROFFERINGE,IFEEXPERIENCE

2.1. FRONT PANEL

The design of the Front/Rear Panel may be changed without prior notice.

,EFTLIGHTPIPE"ICOLOR

/FFWHEN34"ISINDEEPSTANDBY

'REENWHEN34"ISAWAKE

/RANGEWHEN34"ISIN.ETWORKSTANDBY4HIS,IGHTPIPEWILLBLINK'REENIFANY2#5KEYISPRESSED

2IGHT,IGHTPIPE4RICOLOR

"LUEWILLBLINKWHEN37UPGRADEISONGOING

2EDWILLBE/.WHENARECORDINGISONGOING

7HITEWILLBE/.WHENTHERACKABLE($$ISMOUNTEDANDREADYFORUSE

2.2. REAR PANEL

2.3. RIGHT SIDE PANEL

0RESSTHE34!.$"9BUTTONOFTHERECEIVERORTHE34!.$"9BUTTONONTHEREMOTECONTROLTOPUTTHEDEVICEINSTANDBY

MODEANDAWAKENITORPRESS/./&&BUTTONONTHEREARPANELTOTURNTHERECEIVEROFF

The design of the Front/Rear Panel may be changed without prior notice.

2%3%4 Reset.

%4(%2.%4 2*'%'BPSCONNECTOR

($-) ($-)CABLECONNECTIONFORHIGH$ElNITION

53" 53"(OSTCONNECTOR

30$)& /PTICAL30$)&OUTPUTFORHIGHAUDIOQUALITY

$#). $#0OWERSUPPLYCONNECTION

0!)2).'"544/.

s3HORTPRESSLESSTHANSTRIGGERSA"LUETOOTHPAIRING

s,ONGPRESSMORETHANSTRIGGERSA7I&I703PAIRING

s6ERYLONGPRESSMORETHANSREDUCESTHERESOLUTIONTOP

34!.$"9"544/.

s3HORTPRESSTOGGLESBETWEEN!CTIVE-ODEAND3TANDBYMODE

s,ONGPRESSMORETHANSDROPSTHE34"INTOADEEPSTANDBY

12 3 546

2.4. BOTTOM SIDE

The design of the Front/Rear Panel may be changed without prior notice.

0RODUCTLABEL

With the following information:

s34"MODELNAME

s3ERIALNUMBERWITHBARCODE

s%THERNET-!#ADDRESSWITHBARCODE

s7I&I'(ZRADIO-!#ADDRESSWITHBARCODE

s7I&I'(ZRADIO-!#ADDRESSWITHBARCODE

s,ICENSINGANDREGULATORYINFORMATIONLOGOS

2.5. REMOTE CONTROL

2#5,ED

34!.$"93WITCHTHE34"/NORTO3TANDBY

mode.

2%#/2$3ETADIRECTRECORDINGONTHECURRENT

live channel.

/PENSTHE%LECTRONIC0ROGRAM'UIDE

&),-3KEY

!.$2/)$(/-%TOGGLETO!NDROID5)

,EAVESALLMENUS

,AUNCH'OOGLEASSISTANT

#HANNELUPDOWN4UNETOTHENEXTORPREVIOUS

channel.

/04)/.3&OR%XTRACONTEXTUALFEATURES

,!34KEY

0 to 9 - Alphanumeric keypad.

-54%-UTEORRESTORETHESOUND

6OLUMECONTROLTOINCREASEDECREASETHEVOLUME

OFTHE34"OUTPUT

"!#+2ETURNTOTHEPREVIOUSCHANNELOR

previous menu.

-OVEUPDOWNLEFTRIGHT

/+CONlRMTHESELECTION

.ETmIX+EY

2EWIND0LAY&ORWARD3TOP0AUSE2ECORDKEYS

Access to additional information.

!.$2/)$,)6%46,AUNCH!NDROID,IVE#HANNEL

application (mandatory to have it in case of an

Android certiﬁed RCU).

)NPUTKEY

Some of above keys are not supported by the User Interface.

Please do refer to UI features.

3. GET STARTED

In this chapter, the basic steps to get you started are described.

3.1. Prepare the remote control

1/PENTHEBATTERYCOMPARTMENT

2)NSERTTHETWOBATTERIESSUPPLIEDACCORDINGTOTHEINDICATIONSINSIDETHECOMPARTMENT

3. Close the battery compartment.

Note

4OCONTROLTHE!NDROID5($(YBRID)046/442ECEIVERPOINTTHEREMOTEDIRECTLYATTHEREMOTESENSORONTHEFRONT

panel and select the desired function.

4HEGREEN,%$ISBLINKINGWITHKEYPRESS

4. CONNECTION

$ANGER2ISKOFELECTRICSHOCK

Make sure all the devices are disconnected from the mains before making any connections.

HDMI connection - provides best quality UHD picture and high quality audio.

4.1. CONNECTION OPTIONS

Connection with your UIW4020

"EFORESTARTINGTHEINSTALLATIONMAKESUREALLDEVICES462ESIDENTIAL'ATEWAY/.42OUTERAREPLACEDINANEASILY

located, visible and accessible position.

CAUTION! Before connecting the receiver disconnect ALL devices from the power supply.

4.1.1. Connecting TV

1. Connect the Ethernet cable from the

2ESIDENTIAL'ATEWAY/.42OUTERTOTHE2*

CONNECTORONTHEREAROFTHE5($RECEIVER

2#ONNECTTHE($-)CONNECTORWITHTHEHDMI

cableTOTHE($-)SOCKETOFTHE5LTRA(IGH

$ElNITION5($+46

3#ONNECT THE $# JACK OFTHE Power Adaptor

TO THE BACK OF THE 5($ RECEIVER AND THEN

CONNECTTHE0OWER!DAPTORTOTHEMAINSWALL

plug. Connect all devices to main.

4.1.2. Connecting Hi-Fi

Connect the SPDIF cableTO30$)&CONNECTORTO

THERELATEDINPUTOFYOUR(I&IAMPLIlER

46SET2ESIDENTIAL'ATEWAY

/.42OUTER

!NDROID5($(YBRID)046/442ECEIVER

46SET

!NDROID5($(YBRID)046/442ECEIVER

()&)3TEREO

audio ampliﬁer

2ESIDENTIAL'ATEWAY

/.42OUTER

4.1.3. Connecting HDMI Home theater

Connect the DIGITAL AUDIO with the HDMI

cable to your home theater ampliﬁer for digital

CHANNELSSUPPORTWITH$/,"9QUALITYSOUND

2ESIDENTIAL'ATEWAY/.42OUTER

46SET

!NDROID5($(YBRID)046/442ECEIVER

(OME4HEATERAUDIOAMPLIlER

5. PROBLEM RESOLUTIONS

"EFORECONTACTINGYOURLOCALSERVICEPLEASEREADTHEFOLLOWINGINSTRUCTIONS)FTHEPRODUCTDOESNOTWORKNORMALLY

after completing the following troubleshooting, please contact the technical support.

Problems Possible cause Solutions

Generic Error Message show on TV

screen.

3OFTWAREOR#ONNECTIVITYPROBLEMS

&OLLOWTHEINSTRUCTIONSASDISPLAYED

ONTHE46SCREEN

No image is displayed on TV

screen.

46 AND 3ET4OP "OX ARE NOT

CONNECTED PROPERLY OR 46 DOESNT

work correctly.

-AKE SURE THAT THE ($-) #ABLE IS

lRMLYCONNECTEDTOTHE46

#HECKTHATTHE46ISUSINGTHEINPUT

ASSOCIATEDTOTHE3ET4OP"OX

2EBOOTTHE3ET4OP"OX

No sound.

3ETUPOR3OFTWAREPROBLEMS

Check the volume level and the

-UTE STATUS OF THE 46 AND 3ET

4OP "OX 2EBOOT THE 3ET4OP "OX

4HE DEVICE YOU HAVE CONNECTED

THE ($-) PORT OF THE 3ET4OP "OX

maybe can not decode the digital

audio format.

4HROUGHTHEMENUOFYOURRECEIVER

a choice of output format may be

proposed and in this option, choose

THE0#-FORMAT

Remote control does not operate.

3ETUPPROBLEMS

s0OINT THE REMOTE CONTROL AT THE

decoder.

s#HECKTHESTATUSANDDIRECTIONOF

the batteries.

s#HECK PROGRAMMING CODE ON THE

remote.

6. PRODUCT NOTES

4HETERMS($-)AND($-)(IGH$ElNITION-ULTIMEDIA)NTERFACEANDTHE($-)LOGOARETRADEMARKSORREGISTERED

TRADEMARKSOF($-),ICENSING,,#INTHE5NITED3TATESANDOTHERCOUNTRIES

-ANUFACTUREDUNDERLICENSEFROM$OLBY,ABORATORIES$OLBY$OLBY!UDIOANDTHEDOUBLE$ARETRADEMARKSOF$OLBY

,ABORATORIES

4HISDOCUMENT IS PROTECTEDBYCOPYRIGHT ANDMAYNOT BECOPIEDPHOTOCOPIEDREPRODUCED TRANSLATEDORREDUCED

to any electronic or machine-readable form, in whole or in part, without prior consent in writing from distributor.

4HISPRODUCTMAY CONTAINCERTAINOPENSOURCE SOFTWAREMODULESWHICHARE SUBJECTTO/PEN 3OURCE 3OFTWARE

license terms.

!LISTOFTHE/PEN3OURCE3OFTWAREUSEDORPROVIDEDINSIDETHISPRODUCTANDTHEIRCORRESPONDINGLICENSESAND

VERSIONNUMBERAREAVAILABLEON4%#(.)#/,/2SEXTRANETATTHEFOLLOWINGADDRESS

http://www.technicolor.com/en/hi/minisites/open-softwareORATANOTHERADDRESSAS4ECHNICOLORMAYPROVIDE

from time to time.

)FANDWHEREAPPLICABLEDEPENDINGONTHETERMSOFTHEAPPLICABLE/PEN3OURCE3OFTWARELICENSESTHESOURCE

CODESOFTHE/PEN3OURCE3OFTWAREAREAVAILABLEFORFREEON4%#(.)#/,/2SWEBSITEATTHEFOLLOWINGADDRESS

http://www.technicolor.com/en/hi/minisites/open-software

&ORAVOIDANCEOFDOUBT/PEN3OURCE3OFTWAREISONLYLICENSEDBYTHEORIGINALOWNEROFTHE/PEN3OURCE3OFTWARE

UNDERTHETERMSSETFORTHINTHEDESIGNATED/PEN3OURCE,ICENSE

4/#/-88888888

Technicolor UIW4020TLU, UIW4020COG, UIW4020WOW User manual

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