IMPORTANT!
Before using the SUR-0500 for the first time, update the firmware
to the latest version. Perform the steps outlined in Update
Firmware which is part of the Initial Setup.
Box Contents
(1) Savant Universal Remote (SUR-0500-01)
(1) Savant Universal Remote Charging Base, (SSB-0500-xx)
(1) Installation Kit:
(1) 5V DC 1 Amp Power Supply for Charging Base (025-0138-xx)
(1) USB Cable for Power Supply (064-0378-xx)
(1) Power Supply Clips for US and International (028-0597-xx)
(1) Quick Reference Guide (this document)
Specifications
Environmental
Environmental
Temperature
Opera&ng: 32° to 95° F (0° to 35° C)
Storage: -32° to 113° F (0° to 45° C)
Humidity
5% to 95% RH (non-condensing)
Dimensions
Dimensions
Height
8.49 in (21.56 cm)
Width
2.33 in (5.91 cm)
Depth
0.709 in (1.8 cm)
Weight (Shipping -
Remote and Base)
1.4 lb (0.64 kg)
Power
Power
Battery
Lithium-Ion
Battery Life
Continuous: 4 hours | Standby: 3 days
Communication
Communication
Wireless
Wi-Fi® 802.11 b/g/n (2.4 GHz)
Operating Range
Dependent on specific Wi-Fi network
Display and Backlights
Display and Backlights
Resolution
128 x 160 pixels
Display Size
1.2 x 1.5 inch full color display (128 x 160
resolution)
Backlights
White LED for all buttons
Compliance
Compliance
Safety and
Emissions
FCC Part 15 | CE Mark | C-Tick
FCC ID: TX4RC44A | IC ID: 11438A-RC44A
RoHS
Compliant
Minimum Supported Release
Minimum Supported Release
Savant OS
da Vinci 5.2.2
Charging Base (SSB-0500)
Charging Base (SSB-0500)
Charging Base (SSB-0500)
Input Power
5V DC, 1 Amp power supply
Height
0.89 in (2.27 cm)
Width
3.52 in (8.95 cm)
Depth
3.53 in (8.97 cm)
Button Functionality
Home
Press: Returns to the Service List for the current
room.
Press and hold: Returns to the currently playing
service.
Press and hold with Power: Turns remote Off.
Power
Press and hold: Powers remote On and Off.
Press: Powers services Off.
Remote
Function
Selection
Performs the operation of the associated
function on the screen.
Bottom Row
Selection
Performs the operation of the associated Bottom
Row Function. See Item G.
Status Display
Bar
Displays currently selected room, Wi-Fi signal,
Battery Level, and Charging Indication.
Remote
Function Display
Area
Displays menus of remote functions and
information for the currently selected service.
Bottom Row
Functions
Displays the function to perform for the
associated Bottom Row Selection buttons.
See Item D.
Service Control
Performs the function on the currently selected
service:
Rewind, Play, Fast Forward, Previous, Pause,
Next, Live, Stop, Record
Service Menu
Navigation
Performs the function on the currently selected
service:
Left, Right, Up, Down, OK (Enter).
Volume Control
Volume Up, Down, and Mute
Channel Control
Channel Up, Down, and Last
TrueCommand
OSD
Displays the Savant TrueCommand OSD.
Exit is used to close the OSD.
Service
Navigation
Performs the function on the currently selected
service:
Menu, Component Favorites, Exit, PG+, Guide,
DVR, Info, PG-.
Service Numeric
Entry
Performs the function on the currently selected
service:
0 - 9, Decimal Point, Enter
SUR-0500-01 | 009-1024-08 | 150128
SUR-0500-01 | 009-1024-08 | 150128
45 Perseverance Way, Hyannis, MA 02601
Copyright © 2015 Savant Systems, LLC
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Savant® Universal Remote
Quick Reference Guide
For Product Info
Initial Setup
1. Connect to a Wi-Fi Network
IMPORTANT!
The SUR-0500 must be connected to the same network as the Savant host.
A. Power on the SUR-0500 by pressing and holding the Power button for 6 seconds or
more until the Savant Logo appears.
Splash screens will appear for 90 seconds or more and then display a list of available Wi-
Fi networks.
B. Press the Center or Right bottom button to navigate the list of available Wi-Fi networks.
If the network name does not appear in the list, select Other Network at the bottom of
the list.
Note:
In order to connect to an enterprise network, navigate to Other Networks in the list.
C. Press the Left or Right side button next to the desired network.
D. If the selected network is unprotected, skip to step 3.
2. Enter the Network password
A. Press the Lower Left or Lower Right side buttons until the desired character appears
above the center pointer.
B. Press the Top Left side button to capitalize the character.
C. Press the Center bottom button to save the character and move to the next blank.
D. If a character was saved in error:
Press the Center side buttons to move the cursor after the character.
Press the Top Right side button to delete the character.
E. Press the Right bottom button to save the password.
3. Update Firmware
A. Press the Left bottom button until the Home (Root) screen appears.
B. Press the Center or Right bottom button to navigate the list until Settings appears on
the screen.
C. Press the Left or Right side button next to Settings.
D. Press the Center or Right bottom button to navigate the list until Update appears on the
screen.
E. Press the Left or Right side button next to Updates.
F. Press the Right bottom button to install the update.
IMPORTANT! After the update has finished, the remote may be inoperative (blank
screen). This is normal and is remedied by rebooting the remote. See Rebooting the
Remote for details.
G. Several updates may be available for different software on the remote. Repeat steps A
to F until No Updates Were Found At This Time appears on the screen.
Press Left bottom button to return to the previous screen.
4. Select a Savant Host
A. Press the Center or Right bottom button to navigate the list of available hosts.
B. Press the Left or Right side button next to the desired host.
SUR-0500-01 | 009-1024-08 | 150128
SUR-0500-01 | 009-1024-08 | 150128
45 Perseverance Way, Hyannis, MA 02601
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5. Select a Room (Zone) to control
A. Press the Center or Right bottom button to navigate the list of available rooms.
B. Press the Left or Right side button next to the desired room.
Rebooting the Remote
A. Press and hold the Home and Power button for 10 seconds.
B. After the remote powers Off, place the remote on the dock to power On the remote.
Additional Information
For additional information, refer to the following documents on Savant.com.
•
Savant Universal Remote (SUR-0500) Deployment Guide - 009-1071-xx
•
Savant Universal Remote (SUR-0500) User Guide - 009-1086-xx
Regulatory
The following statements are applicable to the SUR-0500.
Note: This equipment has been tested and found to comply with the limits for CLASS B digital device, pursuant to Part 15 of FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications, However there is no guarantee that interference will not occur in a particular installation, If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try correct the interference by one or more of the following measures: 1.1. Reorient or relocate the receiving circuit different from that to which receiver
is connected. 1.4. Consult the dealer or experienced radio/TV technician for help. The changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interferences that may cause undesired operation.
CAUTION: Exposure to Radio Frequency Radiation. Antenna shall be mounted in such a manner to minimize the potential for human contact during
normal operation. The antenna should not be contacted during operation to avoid the possibility of exceeding the FCC radio frequency exposure limit.
CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux
conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d'en compromettre le fonctionnement.
SUR-0500-01 | 009-1024-08 | 150128
SUR-0500-01 | 009-1024-08 | 150128
45 Perseverance Way, Hyannis, MA 02601
Copyright © 2015 Savant Systems, LLC
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