CPG 351GU24M Electric Countertop Griddles User manual
- Category
- Electric griddles
- Type
- User manual
This manual is also suitable for
www.cookingperformancegroup.com 1
User Manual
Electric
Countertop Griddles
REVISED 12/2022
351GUCPG24M, 351GUCPG36M, 351GUCPG48M
. www.cookingperformancegroup.com
2
User Manual
Congratulations on your purchase of Cooking Performance Group commercial cooking equipment! At
Cooking Performance Group, we take pride in the design, innovation, and quality of our products. To
ensure optimal performance, we have outlined the following instructions and guidelines in this manual
carefully for your review. Cooking Performance Group declines any responsibility in the event users do not
follow the instructions or guidelines stated here.
Contents
Features & Specications ..................................3
Safety Precautions ........................................4
Serial Plate...............................................4
Receiving Product ........................................5
Installation Instructions ....................................6
General Operation ........................................8
Cleaning Instruction..................................... 10
Troubleshooting ........................................ 12
Load Chart ............................................. 13
Electrical Diagrams...................................... 14
Conforms to UL STD. 197
Conforms to NSF/ANSI STD. 4
5013731
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User Manual
Features & Specications
• 1" thick chrome plated griddle for enhanced heat distribution and quick recovery
• Snap-action thermostat from 150 - 450°F
• 3000/4000W (208/240V) element per each 12" of cooking surface
• 20.7" deep plate provides greater cooking surface
• 4" back and side splash guards fully welded to griddle plate
• Full width grease trough
• Easy to remove and clean 4.5 quart grease drawer
• All stainless steel cabinet
• Adjustable heavy-duty stainless steel non-skid feet
Model Voltage Wattage
Dimensions Plate Dimensions Net
Weight
Gross
Weight
W D H W D
351GUCPG24M 208/240V 6000/8000W 24" 29.1" 15.4" 24" 20.7" 189 lb. 242 lb.
351GUCPG36M 208/240V 9000/12000W 36" 29.1" 15.4" 36" 20.7" 264 lb. 364 lb.
351GUCPG48M 208/240V 12000/16000W 48" 29.1" 15.4" 48" 20.7" 398 lb. 521 lb.
FRONT SIDE COOKING SURFACE
WIDTH 29.1"
PLATE WIDTH
20.7"
15.4"
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User Manual
Safety Precautions
CAUTION:
• Equipment is designed to provide safe and productive processing, cooking and warming of food
products as long as the equipment is used in accordance with the instructions in this manual and
is properly maintained.
• Failure to comply with the following operation instructions could lead to potential hazards and/or
unsafe practice and could result in injury and damage to product and property.
• Owners of this equipment bear the responsibility to make certain that this equipment is used
properly and safely, and to strictly follow all of the instructions contained in this manual and the
requirements of local, state or federal law.
• Owners should not permit anyone to touch this equipment unless they are over 18 years old, are
adequately trained and supervised, and have read and understood this manual.
• Owners should also ensure that no customers, visitors or other unauthorized personnel come in
contact with this equipment.
• Please remember that vender cannot anticipate every circumstance or environment in which its
equipment will be operated.
• It is the responsibility of the owner and the operator to remain alert to any hazards posed by the
function of this equipment.
• If you are ever uncertain about a particular task or the proper method of operating this equipment,
ask your supervisor.
• This manual contains a number of precautions to follow to help promote safe use of this
equipment. Throughout the manual you will see additional warnings to help alert you to
potential hazards.
NOTICE:
• This product is intended for commercial use only. Not for residential use.
WARNING:
• Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any
other equipment.
• Improper installation, adjustment, alteration, service or maintenance could lead to property
damage, injury or death. Read the installation, operating and maintenance instructions thoroughly
before installing or servicing CPG equipment. This manual must be retained for future reference.
• A factory authorized agent must handle all maintenance and repair.
Serial Plate
NOTE: The serial plate is located
on the right side of the unit.
36" Ultra Countertop Griddle • Chrome Plated
MADE IN CHINA
CONFORMS TO NSF STD. 4
CONFORMS TO UL STD. 197
Item: 351GUCPG36M
Voltage: 208/240V Wattage: 9012/12000W
Phase: 1 Phase Hertz: 60 Hz
Amperage: 43.3/50A
Serial #:
WARNING! Improper installation, adjustment, alteration, service, or maintenance
can cause property damage, injury, or death. Read the installation, operating, and
maintenance instructions thoroughly before installing or servicing this equipment.
WARNING! Disconnect from electric supply before adjustment, alteration, service,
or maintenance.
WARNING! Commercial use only, not intended for household use.
50137315013731
Lancaster, PA
NOTE: This unit may be wired for operation in the eld for either 1-PHASE
or 3-PHASE power supplies. Please see the loading chart and/or manual.
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User Manual
IMMEDIATELY INSPECT FOR SHIPPING DAMAGE:
• All containers should be examined for damage before and during unloading. The freight carrier has
assumed responsibility for its safe transit and delivery. If equipment is received damaged, either
apparent or concealed, a claim must be made with the delivering carrier.
• Apparent damage or loss must be noted on the freight bill at the time of delivery. It must then be
signed by the carrier representative (ie: driver). If this is not done, the carrier may refuse the claim.
The carrier can supply the necessary forms.
• Concealed damage or loss if not apparent until after equipment is uncrated, a request for inspection
must be made to the carrier as soon as possible. Please conrm the time frame with the carrier as
this can vary. The carrier should arrange an inspection. Be certain to hold all contents and packaging
material.
• Installation and service should be performed by an authorized service agency. All CPG griddles should
also be installed under an approved hood. CPG Limited Warranty does NOT cover equipment that
fails to follow these guidelines or has been altered, modied, or repaired by anyone other than an
authorized service agency. If you have questions concerning the installation, operation, maintenance,
or service of your equipment, visit CPG’s website at www.CookingPerformanceGroup.com.
• Make sure that the stand or countertop where you plan to locate the commercial griddle is capable of
supporting its weight along with any accessories. Adequate clearance should be provided for proper
operation and servicing. Level the commercial griddle once you’ve uncrated it in your facility using the
adjustable feet.
• Proper ventilation is crucial to safe and optimum performance. Ensure that the griddle is installed
underneath a ventilation hood according to all applicable local and national codes.
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User Manual
Installation
• For non-combustible surfaces, do not install the unit closer than 1" from a side wall and/or closer
than 1" from a rear wall.
• Your griddle includes four adjustable feet. Ensure that all feet are installed correctly before the
operation of this griddle.
• Level unit by adjusting the (4) feet which have an adjustment of 1¾" (43.75mm) for accurate
leveling and perfect line-up with other CPG series units.
• This product conforms to UL-197 standards and is required to be installed under a ventilation
hood in accordance with all applicable codes.
• A vertical distance of not less than 48" shall be provided between the top of the appliance and
lters or any other combustible material.
• Exhaust installation must conform to local codes.
• The griddles are designed to operate only for the voltages indicated on the data plate attached to
this griddle, and for alternating current (AC) only.
• 208/240V service for all models. All units must be hard-wired at installation for 1-phase and
3-phase service. For supply connections use copper wire only, suitable for at least 90°C (194°F).
For 48" griddle, 3-phase parallel supply on 3-phase, dual supply on single phase.
• The unit is required to have at least 1” of clearance on the sides and back from non-combustible
surfaces, or at least 8” of clearance on the sides and back from combustible surfaces. Ensure that all
four 4" adjustable legs are installed correctly before the operation of this griddle. The unit is required
to be installed on a non-combustible surface with 4" legs, or a combustible oor with a stand.
LOCATING AND LEVELING THE UNIT
EXHAUST CANOPY
WARNING:
IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE, OR MAINTENANCE CAN
CAUSE PROPERTY DAMAGE, INJURY, OR DEATH.
READ THE INSTALLATION, OPERATING, AND MAINTENANCE INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING THIS EQUIPMENT.
THESE UNITS ARE SUITABLE FOR INSTALLATION ON NON-COMBUSTIBLE SURFACES ONLY.
DO NOT INSTALL NEAR ANY COMBUSTIBLE SURFACES OR ANY OTHER EQUIPMENT.
DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN
THE VICINITY OF THIS OR ANY OTHER EQUIPMENT.
Combustible Clearance Requirements: 8" Sides, 8" Back
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User Manual
SUGGESTED WIRE SIZES
NOTE: Use wire size shown or larger (AWG).
Model 208V
1-Phase
208V 3-Phase 240V
1-Phase
240V 3-Phase
L1 L2 L3 L1 L2 L3
351GUCPG24M #10 #16 #12 #16 #8 #14 #10 #14
351GUCPG36M #6 #12 #12 #12 #6 #10 #10 #10
351GUCPG48M #10 #6 #6 #8 #8 #6 #6 #8
WARNING:
• Do not connect to direct current (DC).
• The installation of the electric griddle should conform to the national electric code and all local
electric codes and ordinances and the local electric company rules and regulations.
• A qualied electrical installer must install this griddle. Improper installation will void the
manufacturers warrantee.
• External wiring should be in conduit or an approved type of exible cable suitable for operation at
the temperature indicated on the wiring diagram, and of a proper size to carry the load.
• The supply circuit should be properly fused and equipped with a means of disconnecting, as
required by local electrical code.
• This device should be safely and adequately grounded in accordance with local codes, or in the
absence of local codes, with the National Electrical code, ANSI/NFPA 70, Latest Edition to protect
the user from electrical shock. It requires a grounded system and a dedicated circuit, protected
by a fuse or circuit breaker of proper size and rating. Canadian installation must comply with the
Canadian Electrical Code, CSA C22.2, as applicable.
CONNECTING POWER SUPPLY
NOTE: Appliances are not internally fused. They must be connected to a suitable disconnect box in
accordance with local code.
NOTE: CPG Series electric griddles may be wired for operation in the eld for either 1-phase or 3-phase
power supplies by making line connections at the junction box(es) located at the rear of the unit.
NOTE: A qualied electrical installer must install this griddle. Improper installation will void the
manufacturer’s warranty.
• Open cover on junction box at rear of unit.
• Pigtail leads must be connected to supply power as per the diagrams in this manual.
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User Manual
General Operation
1. Turn temperature control dials to 350°F (177°C), and pour on a small amount of cooking oil or
shortening, about 1 oz. (30cc) per square foot of surface.
2. Using a clean cloth, not a spatula, spread a thin lm of cooking oil or shortening over the griddle
cooking surface. This lm should remain on the hot griddle surface for half an hour.
3. Remove the excess oil and wipe clean.
4. Repeat this procedure twice more. The griddle surface should now be ready for use.
• Clean the griddle surface thoroughly.
• After the griddle has been thoroughly cleaned, it should be seasoned to prevent food from sticking.
• Before using and after each thorough scouring, season the griddle heating surface in the following manner.
CAUTION: CHROME PLATED GRIDDLES ARE DELICATE PIECES OF EQUIPMENT.
DO NOT hit, chop, hack, or cut on the griddle plate. DO NOT use a griddle stone, brick, or screen.
Damage caused by these utensils is irreparable.
• Your new CPG chrome plated griddle has excellent heat retention and heat transfer as well as minimal
avor transfer. CPG has created a griddle that offers a reduction in energy costs and clean up time,
translating into a great deal of prot savings.
• Since the chrome plated griddle has such a high level of heat retention, it acts as a heat shield that does
not allow as much upward radiation, creating a cooler work environment. The signicant amount of heat
retained on the chrome griddle also allows for a rapid heat transfer, which produces faster cook times at
lower temperatures.
• Unlike steel plate griddles, the chrome plate on the griddle prevents food particles from getting trapped on
the cooking surface, thus preventing avor transfer. In other words, your pancakes for breakfast will not
taste like last night's salmon.
• The nish on chrome-plated griddles is delicate and must be handled with care. Be sure to follow
suggested guidelines for care and maintenance to prevent voiding the warranty.
• The temperature controls are thermostatic.
• Turning the thermostatic knob turns ON the 12" section and automatically maintains the
selected heat range.
• The CPG griddle line has one thermostat for every 12" section of griddle.
• Each thermostat independently controls the temperature of a 12" wide griddle section.
SEASONING THE GRIDDLE COOKING SURFACE
COOKING WITH A CHROME PLATED GRIDDLE
TEMPERATURE CONTROL
NOTE: Seasoning is not required for chrome plated griddles, but the below procedure may be
done to improve the non-stick qualities of the cooking surface.
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User Manual
Item # Description
247HHTRNSD63 Vigor 6" x 3" Black High Heat Nylon Solid Turner
247HHTRNSL63 Vigor 6" x 3" Black High Heat Nylon Slotted Turner
147GRIDDLKLN Noble Chemical 32 oz. Liquid Grill/Griddle Cleaner
181GS6 Garde Heavy-Duty Aluminum Grill Scraper
579GRILLGEAR Griddle Gear Cleaning Kit
Bacon Eggs
(Over easy/medium
& scrambled)
Grilled
Cheese
Hamburger
Patty Pancakes Salmon Sausage
325°F 250-275°F 325°F 325-350°F 360-370°F 325°F 315-325°F
• Set the thermostat dial knob at the temperature desired.
• After a short pre-heating period (15-20 minutes), the thermostat will automatically maintain the
selected temperature. We recommend the operating temperature for a chrome griddle to be 10-
15°F LOWER than standard griddles. Start with lower temperatures and increase as necessary.
• Each 12" section is a separate cooking zone, and allows cooking a wide variety of products
over a single griddle plate. When zone cooking, it is suggested that you start with your lowest
temperature setting at either side of the griddle, increasing the zone temperature as you move up
the zone line.
• Upon completion of each batch of food, scrape the work area of the griddle clean with a blade scraper.
• When each thermostat is turned ON, the corresponding indicator light will illuminate to indicate
that the elements are ON for that section.
• When the griddle plate reaches the desired temperature set point, the elements will be turned
off for that section and the indicator light will go off. Indicator lights will cycle OFF and ON as the
thermostats turn the corresponding heating elements off and on to maintain the set temperatures.
• At the end of each day, you must turn all thermostat knobs to the OFF position to turn off the unit.
COOKING
USEFUL ACCESSORIES
INDICATOR LIGHT
SUGGESTED TEMPERATURE SETTINGS
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User Manual
Cleaning Procedure
• DO NOT use any abrasive or ammable cleaning uids.
• DO NOT hose down, immerse, or pressure wash any part of the griddle, excluding the catch tray.
• NEVER USE A SCRUBBER PAD, STEEL WOOL, OR ABRASIVE MATERIAL ON EXTERIOR
SURFACES.
• NEVER USE STEEL WOOL PADS TO CLEAN THE GRIDDLE, AS SMALL FIBERS MAY BE LEFT
BEHIND ON THE COOKING SURFACE.
• NEVER use cleaners containing chlorine, iodine, ammonia, or bromine chemicals as these will
deteriorate the stainless steel and shorten the life of the unit.
• USE recommended accessories on following page.
• DO NOT use a griddle stone, brick or screen. Damaged caused by these utensils is irreparable.
• DO NOT use ice to cool the surface of the griddle. This may cause warping.
• DO NOT use a power washer, jet, hose, or steam cleaner.
• DO NOT hit, chop, hack, or cut on the griddle plate.
• Prior to cleaning the body of the appliance, always be sure to turn off the griddle and allow to cool
completely before attempting to clean.
• After each use, be sure to clean griddle with a wire brush or exible spatula.
1. Prior to operating your new griddle, heat the griddle to 200-300°F to loosen and melt any
protective coating that was applied to the griddle at the factory.
2. Add water or Noble Chemical Griddle Kleen cleanser to the surface and use the blade scraper to
remove the oil residue.
NOTE: The only scraper that should be used is the razor blade style provided. Other types may
nick the surface.
3. Rinse and dry with a lint free cloth.
1. Scrape the griddle with the appropriate scraper or exible spatula to remove the excess grease and
food.
2. Scrape drippings into the grease tray and dump.
INITIAL CLEANING
AFTER EACH USE
CAUTION: CHROME PLATED GRIDDLES ARE DELICATE PIECES OF EQUIPMENT.
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User Manual
1. Clean plate while still hot between 300-350°F.
2. Scrape griddle plate with blade scraper ONLY.
3. Pour room temperature water (or for heavy duty cleaning, Noble Chemical Griddle Kleen cleanser
(#147GKCHROME) on the surface and immediately scrub the griddle with a natural non-scratching
stiff bristle brush. Repeat as needed.
4. Sweep the water or cleanser into the trough drain at the front of the griddle. Wipe off and polish
the surface with a clean lint free cloth and polish solution suitable for chrome griddles (Noble
Chemical Griddle Kleen Polish Powder (#147GKPOWDER).
5. Rinse with room temperature water to remove any excess polish.
6. Prior to cleaning the body of the unit, always be sure to turn off the griddle and allow it to cool
completely before attempting to clean. Thoroughly clean the backsplash, sides, and front of the
griddle with a non-abrasive sponge and cleaning solution.
7. Remove the grease tray, empty it, and thoroughly clean.
8. Apply a light coat of cooking shortening to prevent rust on the griddle plate.
DAILY CLEANING
• Fast-acting formula quickly removes grease and other buildup.
• Can be used on a pre-heated surface for even greater results.
• Non-ammable for the best in safety and peace of mind.
• Easy application helps ensure effective cleaning by even
inexperienced workers.
• Available in 32 oz. bottles and 3 oz. QuikPacks
• Has everything you need to keep your griddle clean without
damaging the plating
• Improves cooking performance of griddle
• Caddy keeps this kit organized and makes it easy to transport
• Includes Cleaning Pads, Scraper, Noble Chemical Blast Oven &
Griddle Cleaner, and a Tote Box
RECOMMENDED CLEANING PRODUCTS
#147GRIDDLKLN
Griddle Kleen
Liquid Grill/Griddle
Cleaner
#579GRILLGEAR
Griddle Gear
Griddle Cleaning Kit
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User Manual
Troubleshooting
Problem Possible Causes Solutions
Fat appears to smoke
excessively
Heat is set too high Turn heat down
Moisture in the food is turning into steam This is normal, no solution necessary
Food sticks to the griddle
or burns around edges
Heat is set too high Turn heat down
Griddle surface needs to be cleaned and/
or re-seasoned Clean griddle surface (page 10)
Food is undercooked
inside
Heat is set too high or too low If food is cooked on the outside, turn heat
down and increase cook time
If food is not cooked on the outside, turn
heat up
Food may have not been cooked for long
enough time
If undercooked on the outside, turn heat
up and increase cook time
Griddle with no heat Circuit breaker off or tripped Reset the circuit breaker
Indicator light will not
illuminate
No power, thermostat OFF,
or thermostat failure
Check power and ensure the thermostat
is set to the desired temperature.
If problem persists, contact service agent.
NOTE: These examples are provided for your reference. Provided a failure occurs, stop using the griddle
immediately and contact an authorized service agency. All maintenance should be done with the power
supply shut off.
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User Manual
Electrical Diagrams
351GUCPG48M
Phase Three Phase Parallel Supply Single Phase Dual Supply
Voltage 208 240 208 240
Rated Wattage 12000 16000 6000 6000 8000 8000
Wire Connect XY Z XY Z X-Y X-Y X-Y X-Y
Nominal Amps Per Line 38.2 38.2 25 44.2 44.2 29 28.9 28.9 33.3 33.3
Use Wire Size or Larger AWG
#6
AWG
#6
AWG
#8
AWG
#6
AWG
#6
AWG
#8
AWG
#10
AWG
#10
AWG
#8
AWG
#8
351GUCPG36M
Phase Three Phase Single Phase
Voltage 208 240 208 240
Rated Wattage 9000 12000 9000 12000
Wire Connect XY Z XY Z X-Y X-Y
Nominal Amps Per Line 25 25 25 28.9 28.9 28.9 43.3 50
Use Wire Size or Larger AWG
#12
AWG
#10
AWG
#6
AWG
#6
351GUCPG24M
Phase Three Phase Single Phase
Voltage 208 240 208 240
Rated Wattage 6000 8000 6000 8000
Wire Connect XY Z XY Z - -
Nominal Amps Per Line 14.4 25 14.4 16.7 28.9 16.7 28.88 33
Use Wire Size or Larger AWG
#16
AWG
#12
AWG
#16
AWG
#14
AWG
#10
AWG
#14
AWG
#10
AWG
#8
LOAD CHARTS
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User Manual
Electrical Diagrams
351GUCPG24M
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User Manual
Electrical Diagrams
351GUCPG36M
351GUCPG48M
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CPG 351GU24M Electric Countertop Griddles User manual
- Category
- Electric griddles
- Type
- User manual
- This manual is also suitable for
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