Lipman NURIT 8000, Nurit 8320 Quick Reference Manual

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Nurit
®
8320 & 8000
Electronic Gift Card
Quick Reference Guide
Electronic Gift Card
Quick Reference Guide
Redemption/Sale
When a customer presents the Gift Card
for payment, this transaction will reduce
the value on the card.
> Press [ENTER/PAYMT] key until terminal
displays: GIFT CARD SWIPE CARD
> Swipe card or manually enter card #
and press [ENTER]
> Press [2] or scroll to SALE and press
[ENTER]
> Input $ amount and press [ENTER]
> Input invoice # and press [ENTER], if
prompted
> Input clerk/server ID and press [ENTER],
if prompted
Terminal dials out for authorization. The
$ amount specified will be deducted from
the available card balance.
> Press any key to print customer receipt
Card Activation
Use to issue a new card, cards will not
work until this transaction is performed.
> Press [ENTER/PAYMT] key until terminal
displays: GIFT CARD SWIPE CARD
> Swipe card or manually enter card #
and press [ENTER]
> Press [1] or scroll to ACTIVATION and
press [ENTER]
> Select the payment type that was used to
purchase the Gift Card:
1. CASH 3. DEBIT
2. CREDIT 4. CHECK
> Enter $ amount to load onto Gift Card
and press [ENTER]
> Input invoice # and press [ENTER], if
prompted
> Input clerk/server ID and press [ENTER],
if prompted
Terminal dials out for authorization and
prints receipt. The $ amount specified will
be added to the available card balance.
> Press any key to print customer receipt
Balance Inquiry
Determine the outstanding balance on a
Gift Card
> Press [ENTER/PAYMT] key until terminal
displays: GIFT CARD SWIPE CARD
> Swipe card or manually enter credit
card # and press [ENTER]
> Press [3] or scroll to BAL. INQUIRY and
press [ENTER]
> Input invoice # and press [ENTER], if
prompted
> Input clerk/server ID and press [ENTER],
if prompted
Terminal dials out for authorization and the
terminal will print the card balance on the
receipt.
Credit/Adjustment
When a return is made or to issue store
credit and add value onto an ACTIVE
Gift Card
> Press [ENTER/PAYMT] key until terminal
displays: GIFT CARD SWIPE CARD
> Swipe card or manually enter credit
card # and press [ENTER]
> Press [4] or scroll to CREDIT and press
[ENTER]
> Input amount and press [ENTER]
> Input invoice # and press [ENTER], if
prompted
> Input clerk/server ID and press [ENTER],
if prompted
Terminal dials out for authorization. The $
amount specified will be added to the
available card balance.
> Press any key to print customer receipt
Nurit
®
8320 & 8000
Reload/Increment
Customer presents you with payment to
add value onto an ACTIVE Gift Card.
> Press [ENTER/PAYMT] key until terminal
displays: GIFT CARD SWIPE CARD
> Swipe card or manually enter card #
and press [ENTER]
> Press [5] or scroll to RELOAD and press
[ENTER]
> Select the payment type that was used to
reload the Gift Card:
1. CASH 3. DEBIT
2. CREDIT 4. CHECK
> Enter $ amount to load onto Gift Card
and press [ENTER]
> Input invoice # and press [ENTER], if
prompted
> Input clerk/server ID and press [ENTER],
if prompted
Terminal dials out for authorization and
prints receipt. The $ amount specified will
be added to the available card balance.
> Press any key to print customer receipt
Card Cancel/Refund
Reduces the balance of the card to $0,
can be used for administrative purposes
if a card is activated for the incorrect
amount or when cash must be given for
the remaining balance. Please consult
your internal policies and procedures.
> Press [ENTER/PAYMT] key until terminal
displays: GIFT CARD SWIPE CARD
> Swipe card or manually enter card #
and press [ENTER]
> Press [6] or scroll to CARD REFUND
and press [ENTER]
> Input invoice # and press [ENTER], if
prompted
> Input clerk/server ID and press [ENTER],
if prompted
Terminal dials out for authorization. The
receipt will show the amount to be
refunded and the current balance of $0.
> Press any key to print customer receipt
Terminal Reporting
Batch Totals Inquiry
Merchant can obtain reporting from the
terminal for Current Batch and/or Previous
Batch activity.
> Press the blue [FUNC/F] key
> Press [2] for the BATCH option
> Scroll to the NV_EGC Gn option and
press [ENTER]
> Select the Host Totals option
•Press[1] for the current totals
•Press[2] for a previous days totals
Terminal dials out and prints report showing
the EGC activity.
Nurit
®
8320 & 8000
Reprint Receipt
> Press the [ALPHA] key
> Input the daily password and press
[ENTER]
Select one of the options below:
> Press [1] to print the last customer receipt
> Press [2] to print any receipt
•ScrolltotheEGCoptionandpress
[ENTER]
> Input transaction # and press [ENTER]
> Select Merchant or Customer copy
option
Terminal prints a duplicate copy of the
receipt.
EGC-QRG-1078-US Rev1208 ©Elavon Inc
In the event your terminal loses power or malfunctions, you can still
Activate, Redeem and Reload Gift Cards by calling: 1-866-784-4839.
Activation
Use to issue a new card, cards will not
work until this transaction is performed
> Dial 1-866-784-4839
> Input your User ID, then press [#]
(If you do not have this #, please
contact Customer Service.)
> Input the card # and press [#]
> Input the password and press [#]
> Input $ amount in dollars and cents,
without a decimal, and press [#]
> The system will play back the amount
and prompt you to:
•Press[1] if the amount is correct
•Press[2] if the amount is incorrect
Please record the Authorization # and
Card #
> You will then be prompted to:
•Press[1] to hang up
•Press[2] to start another transaction
•Press[3] to repeat the Authorization #
Redemption
When a customer presents the Gift Card
for payment, this transaction will reduce
the value on the card
> Dial 1-866-784-4839
> Input your User ID, then press [#]
(If you do not have this #, please
contact Customer Service.)
> Input the card # and press [#]
You will be given the balance of the card
> Select [1] for Redemption
> Input $ amount in dollars and cents,
without a decimal, and press [#]
> The system will play back the amount
and prompt you to:
•Press[1] if the amount is correct
•Press[2] if the amount is incorrect
Please record the Authorization # and
Card #
> You will then be prompted to:
•Press[1] to hang up
•Press[2] to start another transaction
•Press[3] to repeat the Authorization #
Reload
Customer presents you with payment to
add value onto an ACTIVE Gift Card
> Dial 1-866-784-4839
> Input your User ID, then press [#]
(If you do not have this #, please
contact Customer Service.)
> Input the card # and press [#]
You will be given the balance of the card
> Press [2] for Increment/Reload
> Input the password and press [#]
> Input $ amount in dollars and cents,
without a decimal, and press [#]
> The system will play back the amount
and prompt you to:
•Press[1] if the amount is correct
•Press[2] if the amount is incorrect
Please record the Authorization # and
Card #
> You will then be prompted to:
•Press[1] to hang up
•Press[2] to start another transaction
•Press[3] to repeat the Authorization #
/