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5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 31
Component replacement procedures .................................................................................................................. 31
Battery Safe mode ............................................................................................................................ 31
Service doors ..................................................................................................................................... 32
Hard drive .......................................................................................................................................... 34
Memory modules ............................................................................................................................... 36
WLAN/Bluetooth combo card ............................................................................................................ 38
WWAN module ................................................................................................................................... 40
M.2 solid-state drive ......................................................................................................................... 42
Keyboard ........................................................................................................................................... 43
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 46
Component replacement procedures .................................................................................................................. 46
Display subcomponents (bezel, webcam, panel) ............................................................................. 46
Top cover ........................................................................................................................................... 50
Fingerprint reader assembly ............................................................................................................. 53
Power button board .......................................................................................................................... 55
Function board .................................................................................................................................. 57
Speaker assembly ............................................................................................................................. 59
TouchPad assembly ........................................................................................................................... 60
Battery ............................................................................................................................................... 62
USB/audio board ................................................................................................................................ 64
Fan ..................................................................................................................................................... 66
System board .................................................................................................................................... 68
RTC battery ........................................................................................................................................ 71
Heat sink assembly ........................................................................................................................... 72
Display assembly ............................................................................................................................... 75
Power connector and cable ............................................................................................................... 82
7 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................. 83
Using Computer Setup ......................................................................................................................................... 83
Starting Computer Setup .................................................................................................................. 83
Navigating and selecting in Computer Setup ................................................................................... 83
Restoring factory settings in Computer Setup ................................................................................. 83
Updating the BIOS ............................................................................................................................. 84
Determining the BIOS version ......................................................................................... 84
Downloading a BIOS update ........................................................................................... 85
Changing the boot order using the f9 prompt .................................................................................. 85
TPM BIOS settings (select products only) ........................................................................................................... 86
Using HP Sure Start (select products only) ......................................................................................................... 86
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