MicroTouch DT-215P-A1 User manual

Rev 2011724.1

DESKTOP TOUCH MONITOR

DT-215P-A1

USER MANUAL

2  
Table of Contents 
About This Document ................................................................................. 4 
Compliance Information .............................................................................. 5 
Important Safety Instructions ...................................................................... 7 
Usage Notice ............................................................................................................ 7 
Precautions............................................................................................................... 7 
Warnings .................................................................................................................. 9 
Product Overview ..................................................................................... 11 
Key Features ...........................................................................................................11 
Unpacking ...............................................................................................................11 
Package Contents .................................................................................................. 12 
Product Setup and Use ............................................................................. 13 
Configuration and Cable Options ............................... Error! Bookmark not defined. 
Configuration and Cable Options ............................................................................ 13 
Turning the Monitor On and Off .............................................................................. 14 
On-Screen Display (OSD) ......................................................................... 15 
Using the OSD Wired Remote ................................................................................ 15 
Locking the OSD and Power button functions ........................................................ 16 
Using the OSD Menus ............................................................................................ 16 
Mounting options ...................................................................................... 23 
VESA Mount ........................................................................................................... 23 
Specifications and Dimensions ................................................................. 24 
Specifications ......................................................................................................... 24 
Supported Timings .................................................................................................. 25 
Dimensions (without stand) .................................................................................... 26 
Dimensions (with stand) ......................................................................................... 28 
  

3  
Optional Accessory Installation ................................................................. 30 
Installing the Stand ................................................................................................. 30 
Installing the MSR .................................................................................................. 32 
Installing the Camera .............................................................................................. 34 
Appendix ................................................................................................... 35 
Cleaning ................................................................................................................. 35 
Solutions to Common Problems ............................................................................. 36 
Warranty Information .............................................................................................. 37 
RoHS Declaration ................................................................................................... 38 
 
  

4

About This Document

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system,

or translated into any language or computer language, in any form or by any means, including, but not

limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission

of MicroTouchTM a TES Company.

5

Compliance Information

For FCC (USA)

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses, and can

radiate radio frequency energy, and if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

For IC (Canada)

CAN ICES-3(B)/NMB-3(B)

For CE (EU)

The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU

Disposal Information

Waste Electrical and Electronic Equipment

This symbol on the product indicates that, under the European Directive 2012/19/EU governing waste

from electrical and electronic equipment, this product must not be disposed of with other municipal

waste. Please dispose of your waste equipment by handing it over to a designated collection point for

the recycling of waste electrical and electronic equipment. To prevent possible harm to the

environment or human health from uncontrolled waste disposal, please separate these items from

other types of waste and recycle them responsibly to promote the sustainable reuse of material

resources.

For more information about recycling of this product, please contact your local city office or your

municipal waste disposal service.

6

Renseighements relatifs à la conformité

Pour la FCC (États-Unis)

Ce matériel a fait l’objet d’essais qui ont déterminé qu’il respectait les limites d’un appareil de classe

B selon la partie 15 des règlements de la FCC. Ces limites sont établies pour assurer une protection

raisonnable contre les parasites nuisant à une installation résidentielle. Ce matériel génère, utilise et

peut émettre des ondes radio électriques, et lorsqu’il n’est pas installé et utilisé selon les instructions,

peut causer des parasites nuisant aux communications radio. Il n’y a toutefois aucune garantie qu’il

n’y aura pas de parasites dans une installation en particulier. Si ce matériel cause des parasites à la

réception d’ondes radio ou de télévision, ce qui peut être déterminé en l’éteignant et en l’allumant,

l’utilisateur est invité à essayer de corriger le problème des parasites par l’une ou l’autre des mesures

suivantes :

• Réorienter ou déplacer l’antenne de réception.

• Augmenter la distance entre le matériel et la réception.

• Brancher le matériel dans une prise sur un autre circuit que celui où le récepteur est

branché.

• Consulter le distributeur ou un technicien radio ou TV expérimenté pour des conseils.

L’appareil respecte la partie 15 des règlements de la FCC. Le fonctionnement doit respecter les deux

conditions suivantes : 1) cet appareil ne doit pas causer de parasites et (2) cet appareil doit accepter

tous les parasites reçus, notamment ceux pouvant causer un fonctionnement non voulu.

Pour Industrie Canada

Norme canadienne NMB-3(B)

Pour la CE (UE)

L’appareil respecte la directive 2014/30/UE relative à la compatibilité électromagnétique et la

directive 2014/35/EU sur les limites de basse tension

Informations sur l'élimination

Déchets d'équipements électriques et électroniques

Ce symbole sur le produit indique que, conformément à la directive européenne 2012/19/UE régissant

les déchets d'équipements électriques et électroniques, ce produit ne doit pas être jeté avec les autres

déchets municipaux. Veuillez éliminer vos déchets d'équipement en les remettant à un point de

collecte désigné pour le recyclage des déchets d'équipements électriques et électroniques. Pour éviter

d'éventuels dommages à l'environnement ou à la santé humaine dus à une élimination incontrôlée

des déchets, veuillez séparer ces articles des autres types de déchets et les recycler de manière

responsable afin de promouvoir la réutilisation durable des ressources matérielles. Pour plus

d'informations sur le recyclage de ce produit, veuillez contacter votre mairie ou votre service municipal

d'élimination des déchets.

7

Important Safety Instructions

Before using this monitor, please read the user manual thoroughly to help protect against property

damage and to ensure your personal safety and the safety of others.

Be sure to observe the following instructions.

For installation or adjustment, please follow the instructions in this manual and refer all servicing to

qualified service personnel.

Usage Notice

Precautions

Please follow all warnings, precautions and maintenance as recommended in this user’s manual to

maximize the life of your unit.

Do

：

Disconnect the power plug from AC outlet if the product is not going to be used for an extended

period of time.

Don’t

：

Do not operate the product under the following conditions:

Extremely hot, cold or humid environment.

Areas susceptible to excessive dust and dirt.

Near any appliance generating a strong magnetic field.

! Warning

To prevent the risk of fire or shock hazards, do not expose the product to moisture.

! Warning

Please do not open or disassemble the product, as this may cause electric shock.

! Warning

The AC power cord must be connected to an outlet with ground connection.

8

Avis d’utilization

Précautions

Veuillez suivre toutes les mises en garde, précautions et entretiens recommandés dans ce manuel

d’utilisation pour maximiser la durée de vie de votre unité.

À faire :

Utiliser uniquement l’adaptateur d’alimentation prescrit pour votre appareil.

Débrancher l’appareil lorsqu’il n’est pas utilisé pendant une période prolongée.

À éviter :

Ne jamais utiliser l’appareil dans les conditions suivantes :

des conditions environnementales extrêmes (chaud, froid ou humidité)

des endroits remplis de poussières et de saletés.

à proximité d’appareils produisant un fort champ magnétique

! Mise en garde

Pour prévenir les risques d’incendie ou d’électrocution, ne pas exposer le produit à

l’humidité.

! Mise en garde

Prière de ne pas ouvrir ou démonter le produit, car cela pourrait entraîner l’électrocution.

! Mise en garde

Le cordon d’alimentation doit être branché à une prise pourvue d’une mise à la terre.

9

Warnings

To turn off monitor power, press “Power” on the OSD wired remote.

When turning off the monitor by pressing the POWER button on the remote keypad, the main power

of the monitor is not turned off completely.

To disconnect power completely, remove the power plug from the outlet.

! Si l’un des événements suivants se produit, débranchez immédiatement la fiche

d’alimentation de la prise: le moniteur est tombé; le boîtier est endommagé; de l’eau est

renversée ou des objets tombent à l’intérieur du moniteur.

Si vou ne débranchez pas immédiatement la fiche d’alimentation, vous risquez de

provoquer un incendie ou un choc életrique. Contacter le personnel de service qualifé

pou inspection.

! Si le cordon d’alimentation ou la fiche est endommagé, ou deviant chaud, éteignez le

moniteur, assurez-vous que la fiche d’alimentation a refroidi et débranchez la fiche

d’alimentation de la prise.

Si le moniteur est toujours utilizé dans cet état, il peut provoquer un incendie ou un choq

électrique. Contactez votre revendeur pour le remplacement.

! If any of the following occur, remove the power plug from the outlet immediately:

the monitor is dropped; the housing is damaged; water is spilled onto or objects dropped

inside the monitor.

Failure to immediately remove the power plug may result in fire or electrical shock.

Contact qualified service personnel for inspection.

! If the power cord or plug is damaged or becomes hot, turn the monitor off, make sure

the power plug has cooled down and remove the power plug from the outlet.

If the monitor is still used in this condition, it may cause fire or electrical shock.

Contact your dealer for replacement.

!

Warning This product can expose the user to chemicals,

including lead, which are known to the State of California to

cause cancer and birth defects or other reproductive harm.

For more information go to www.P65Warnings.ca.gov

10

Installation Tips

No Touch Screen Drivers Required

MicroTouch Touch Monitors are plug and play when connected to Windows 7 or later Windows devices;

Kernel 3.2 for most builds of Linux; Android 1.0 and most other modern Operating Systems. If you

have a non-Plug and Play operating system, please refer to the Technical Support Section of

www.microtouch.com or contact MicroTouch Technical Support to inquire about driver support for your

particular operating system.

Things to avoid

Don't install in a high-temperature environment. Operating temperature: 0˚C to 40˚C (0˚F to 104˚F),

storage temperature -20C - 60C (-4˚F to 140˚F). If the monitor is used in a high temperature

environment or near any heat sources, the case and other parts may become distorted or damaged,

resulting in overheating or electrical shock.

Don't install in a high-humidity environment.

Operating humidity: 20-90%

Don't insert the power plug into anything other than a grounded 100-240V AC outlet.

Don’t use a damaged power plug or worn outlet.

The use of extension cords is not recommended.

The use of the power supply that comes with the MicroTouch product is strongly recommended.

Don't place the monitor on an unstable shelf or surface.

Don’t place objects on the monitor.

If the monitor is covered or the vents are blocked, the monitor could overheat and cause a fire.

Please keep a 10 cm minimum distance between the monitor and the surrounding structures to allow

sufficient ventilation.

Don't move the monitor when it is connected to the power cord and AV cables.

When moving the monitor, make sure to remove the power plug and cables from the outlet or source.

If you encounter a problem during installation, please contact your dealer for assistance. Do

not attempt to repair or open the monitor.

11

Product Overview

This desktop monitor is designed and developed to provide a flexible desktop touch screen solution

with easily installed optional Camera and MSR accessories.

Key Features

Size: 21.5" TFT LCD

Resolution: 1920 x 1080

Contrast Ratio: 1000:1

Aspect Ratio: 16:9

Brightness: 225 cd/m2

View Angle: H:178˚, V:178˚

Video Port: 1 VGA (DB15), 1 HDMI, 1 DP (1 USB Type C via Alt Mode for DP video support)

100 mm x 100 mm VESA mount

P-cap touch with up to 10 simultaneous touches

Plug and Play: no touch driver installation required for most modern operating systems

Warranty: 3 years

Unpacking

When unpacking please ensure that all the items in the following Accessories section are included. If

any are missing or damaged, please contact the place of purchase for a replacement.

12

Package Contents

No.

Part

Picture

Qty

LCD Monitor

1

2

AC Power Cord

IEC C13 (1.8 m)

1

3

AC-DC Converter

1

4

DP (Display Port) cable

(1.8 m)

1

5

HDMI cable

(1.8 m)

1

6

USB Type-C to USB A

CABLE

(1.8 m)

1

7

USB Type-C cable

(1.8 m)

1

8

Audio Cable

(1.8 m)

1

9

OSD Wired Remote

1

13

Product Setup and Use

Input and Output Connectors

Power, OSD and Audio Connectors

DC: Power connector (Center pin: + 12 vdc; Barrel: ground).

RJ-11: Connector for the on-screen display (OSD) remote controller, which is used to access the on-

screen display menu to select the various options, and to turn the monitor on/off.

AUDIO: Audio input connector

Video Signal Input Connectors

DP (Display Port): Digital video input.

HDMI: Digital video input.

VGA: Analog video input.

Type-C (in some cases; see Configuration and Cable Options section for details)

Touch Output Connector

Type-C is the USB Type-C touch function output (USB Type-C to Type-A adapter cable included)

Configuration and Cable Options

Single-cable option: The USB Type-C cable can supply monitor power, video signal, audio signal

and touch functionality if the computer/source equipment has a USB Type-C output that is capable of

supplying those functions (USB Type-C with DP ALT mode and 12VDC @ 5A power). Not all USB

Type-C sources have all the functionality; consult the documentation for your equipment. It is very

important that the MicroTouch-supplied USB Type-C cable be used when using the single cable option.

Multiple-cable options: If the computer/source equipment does not have a USB Type-C port that

supports 12VDC @ 5A power output, power is supplied by the included AC-to-DC power converter’s

fixed 12 volt DC cable connector. Plug the DC barrel connector into the DC IN jack on the monitor.

Plug the AC power cable female connector into the receptacle on the power converter, then plug the

male connector of the AC cable into a wall outlet.

If the computer/source equipment has a USB Type-C port that supports DP ALT mode, then the Type-

C connection from computer to monitor will serve as the video connection. This connection also is the

monitor’s touch output connection.

14

If a USB Type-C connector is not available on the computer/source equipment, connect one end of

the Type C -to-C cable to the monitor’s Type-C connector and connect the USB Type-C to Type A

adapter cable to the other end, then connect the Type-A connector to the computer/source USB Type-

A connector. This connection will serve as the touch monitor’s touch output connection and the HDMI

cable must be connected from the monitor to the computer/source to supply the video connection.

Connect the on-screen display remote controller to the RJ-11 connector. The on-screen remote

provides the power on/off function as well as image adjustment options.

Turning the Monitor On and Off

There is a Power On/Off switch on the back of the monitor, as outlined in red below:

Power can also be controlled by the OSD wired remote:

When the monitor is on, pressing the Power button will open a pop-up that asks if the monitor is to be

turned off. If yes, press the Power button again. Press the Power button one more time in response to

the final popup to turn the monitor off.

Note: If there is no video input signal for a preset period, the monitor will automatically go into standby

mode.

15

On-Screen Display (OSD)

Using the OSD Wired Remote

This monitor provides an RJ45 port for connecting the OSD wired remote. The following is the OSD

keypad function table:

Button

Normal Video Display

When OSD Menu is Displayed

MENU

Activate the main menu

Exit selection / Exit OSD



Brightness Adjust

Menu Up / Adjust Up



Mute Audio

Menu Down / Adjust Down

SELECT

Select Video Source

Select the highlighted item

Power on / Power off

16

Locking the OSD and Power button functions

Lock OSD: prevents all the monitor settings from being changed. When this function is activated, all

OSD controls and hotkey operations will be disabled except for the Power button.

Lock Power button: Prevents monitor from being turned off by the Power button. The monitor will

power on automatically when power is applied.

Either or both functions may be locked.

To Lock/Unlock the OSD/Power buttons:

1. Press and hold Select for 5 seconds until the Lock menu appears, showing OSD “Active” (not

locked) or “Inactive” (locked) and Power Active or Inactive.

2. Use the UP/Down buttons to highlight OSD or Power.

3. Press Select.

4. Use Up/Down buttons to select Yes or No (to change the setting).

5. Press Select.

6. The menu will go away after a few seconds and the selected item will lock if unlocked or unlock if

locked, or Menu can be pressed to exit and take effect immediately.

Using the OSD Menus

Navigating through the Menu System

With the power on, press MENU and the on-screen menu will pop up.

Within the menu, use , and SELECT to navigate through the menus and adjust options.

Press MENU to return to the previous menu or exit the OSD menu

The OSD menu will automatically close if left idle for a pre-set time.

17

Picture Menu

This menu is used for making common image adjustments. Note that some of the adjustments may

be grayed out (as seen in the example below), indicating that they are not selectable. This indicates

the use of a digital video input signal (DP or HDMI). These selections are fixed/not adjustable for

digital video signals. The VGA video signal (because it is analog) may require all adjustments, so they

are all selectable when VGA is being used.

Contrast

Increases or decreases the contrast of the picture. Press  or , select the

desired level, and then press SELECT.

Range: 0-100

Brightness

Increases or decreases the brightness of the picture. Press  or , select

the desired level, and then press SELECT.

Range: 0-100

H-Position

Adjust the horizontal position of the picture. Press  or  to select the

desired level, and then press SELECT. Selectable only when VGA input is

in use.

Range: 0-100

18

V-Position

Adjust the vertical position of the picture. Press  or  to select the desired

level, and then press SELECT. Selectable only when VGA input is in use.

Range: 0-100

Phase

Adjust the pixel phase of the picture. Press  or  to select the desired level,

and then press SELECT. Selectable only when VGA input is in use.

Range: 0-100

Clock

Adjust the horizontal dot of the picture. Press  or  to select the desired

level, and then press SELECT. Selectable only when VGA input is in use.

Range: 0-100

Auto Adjust

Adjust and fine-tune the image to full screen automatically. Selectable only

when VGA input is in use.

19

Advanced Menu

This menu is used to adjust color temperature and image sharpness.

Color Temp

Select the color temperature

Options: 5500K, 6500K, 7500K, 9300K, User

Red

Adjust the amount of red in color content

Range: 0-100

Green

Adjust the amount of green in color content

Range: 0-100

Blue

Adjust the amount of blue in color content

Range: 0-100

Sharpness

Adjusts the definition of the picture. Press  or , select the desired level,

and then press SELECT. Selectable only when VGA input is in use.

Range: 0-50

20

OSD Menu

This menu is used to make set-up adjustments to the OSD menu itself, as well as other on-screen

messages.

OSD Timeout

Adjusts the time in seconds before the OSD menu disappears after no usage.

Range: 0-60 sec

OSD Position

Selects the OSD Position (center or corners). Press  to select the rotation.

Options: Top Left, Bottom Left, Top Right, Bottom Right, Center

OSD H-Position

Adjusts the horizontal position of the OSD menu. Press  or  to select the

desired horizontal position, then press SELECT.

Range: 0-100

OSD V-Position

Adjust the vertical position of the OSD menu. Press  or  to select the desired

vertical position, then press SELECT.

Range: 0-100

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