Contact: Bryan Zvibleman
Chrysler Group LLC is First Automaker to Provide Digital Owners' Manuals
For all 2010 model-year Chrysler, Jeep® and Dodge vehicles, automaker will provide a consolidated,
customer-friendly user guide and DVD
Digital move to save 930 tons of paper, the equivalent of 20,000 trees annually
September 20, 2009, Auburn Hills, Mich. - New Chrysler, Jeep® and Dodge vehicle owners will soon have room to
put gloves in their glove boxes instead of 4-pound owners’ manuals.
Chrysler Group LLC is the first automaker to provide digital owners’ manuals for its complete lineup of 2010 model-
year vehicles. The switch will save 930 tons of paper, or the equivalent of 20,000 trees on an annual basis.
Traditional owners’ manuals may be longer than 500 pages and weigh nearly 4 pounds. Beginning next month, each
new 2010 Chrysler, Jeep and Dodge vehicle will come with a comprehensive DVD and a full-color printed user
guide — most between 60-80 pages — that highlights commonly needed information.
“As vehicles have increased in complexity, so has the size of traditional owners’ manuals,” said Pietro Gorlier,
President and CEO – Mopar® Service, Parts and Customer Care, Chrysler Group LLC. “With this new approach, we
are making it much more convenient for customers to find the information they seek.”
The DVD includes the owners’ manual, vehicle and tire warranty information, navigation and entertainment system
guides, as well as information on 24-hour towing assistance. Video tutorials also are available for commonly used
features, such as folding down a Jeep Wrangler soft-top, operating the video entertainment system and setting
electronic speed control. In addition, owners may search by topic rather than sifting through a 500-page book.
The printed user guide includes photos and diagrams allowing customers to quickly find assistance for emergency
situations, such as changing tires, jump-starting a battery or assessing warning lights. The printed guide also covers
basic operating procedures for temperature control, windshield wipers, seat adjustment and navigation systems.
Customers requiring a traditional printed manual may obtain one by contacting their dealer or calling customer
service.
About Chrysler Group LLC
Chrysler Group LLC, formed in 2009 from a global strategic alliance with Fiat Group, produces Chrysler, Jeep, Dodge
and Mopar brand vehicles and products. With the resources, technology and worldwide distribution network required
to compete effectively on a global scale, the alliance builds on Chrysler’s culture of innovation – first established by
Walter P. Chrysler in 1925 – and Fiat’s complementary technology. Headquartered in Auburn Hills, Mich., Chrysler
Group LLC’s product lineup features some of the world's most recognizable vehicles, including the Chrysler Town &
Country, Jeep Wrangler and Ram Truck. Fiat will contribute world-class technology, platforms and powertrains for
small- and medium-sized cars, allowing Chrysler Group LLC to offer an expanded product line including
environmentally friendly vehicles.
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