About This User's Guide
P-2024 User’s Guide 3
About This User's Guide
Intended Audience
This manual is intended for people who want to configure the P-2024 using the web
configurator. You should have at least a basic knowledge of TCP/IP networking concepts and
topology.
Related Documentation
• Quick Start Guide
The Quick Start Guide is designed to help you get up and running right away. It contains
information on setting up your network and configuring for Internet access.
• Web Configurator Online Help
Embedded web help for descriptions of individual screens and supplementary
information.
"It is recommended you use the web configurator to configure the P-2024.
• Supporting Disk
Refer to the included CD for support documents.
• ZyXEL Web Site
Please refer to www.zyxel.com for additional support documentation and product
certifications.
User Guide Feedback
Help us help you. Send all User Guide-related comments, questions or suggestions for
improvement to the following address, or use e-mail instead. Thank you!
The Technical Writing Team,
ZyXEL Communications Corp.,
6 Innovation Road II,
Science-Based Industrial Park,
Hsinchu, 300, Taiwan.
E-mail: [email protected]
Document Conventions
P-2024 User’s Guide
4
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
1Warnings tell you about things that could harm you or your device.
"Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The P-2024 may be referred to as the “P-2024”, the “device”, the “system” or the
“product” in this User’s Guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A key stroke is denoted by square brackets and uppercase text, for example, [ENTER]
means the “enter” or “return” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the [ENTER] key.
“Select” or “choose” means for you to use one of the predefined choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For example,
Maintenance > Log > Log Setting means you first click Maintenance in the navigation
panel, then the Log sub menu and finally the Log Setting tab to get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value. For
example, “k” for kilo may denote “1000” or “1024”, “M” for mega may denote “1000000”
or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other words”.
Safety Warnings
P-2024 User’s Guide
6
Safety Warnings
1For your safety, be sure to read and follow all warning notices and instructions.
• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk
of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• ONLY qualified service personnel should service or disassemble this device.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device. Connect it to the right
supply voltage (for example, 110V AC in North America or 230V AC in Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the
product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might cause
electrocution.
• If the power adaptor or cord is damaged, remove it from the device and the power source.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a
new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a
remote risk of electric shock from lightning.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.
• Use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord.
• Fuse Warning! Replace a fuse only with a fuse of the same type and rating.
This product is recyclable. Dispose of it properly.
Contents Overview
P-2024 User’s Guide 9
Contents Overview
Introduction and Wizard ........................................................................................................25
Introducing the P-2024 .............................................................................................................. 27
Introducing the Web Configurator .............................................................................................. 33
The Connection Wizard ............................................................................................................. 39
Status Screens .......................................................................................................................... 47
Network ................................................................................................................................... 55
WAN .......................................................................................................................................... 57
VoIP ......................................................................................................................................... 63
SIP ............................................................................................................................................. 65
Phone ........................................................................................................................................ 79
Phone Book ............................................................................................................................... 87
Management ........................................................................................................................... 91
Remote Management ................................................................................................................ 93
Maintenance, Troubleshooting and Specifications ........................................................... 99
System ..................................................................................................................................... 101
Logs ......................................................................................................................................... 107
Tools .........................................................................................................................................115
Troubleshooting ....................................................................................................................... 121
Product Specifications ............................................................................................................. 129
Appendices and Index .........................................................................................................133
Table of Contents
P-2024 User’s Guide 11
Table of Contents
About This User's Guide .......................................................................................................... 3
Document Conventions............................................................................................................4
Safety Warnings........................................................................................................................ 6
Contents Overview ...................................................................................................................9
Table of Contents.................................................................................................................... 11
List of Figures ......................................................................................................................... 17
List of Tables........................................................................................................................... 21
Part I: Introduction and Wizard............................................................. 25
Chapter 1
Introducing the P-2024 ........................................................................................................... 27
1.1 Overview .............................................................................................................................. 27
1.2 Ways to Manage the P-2024 .............................................................................................. 27
1.3 Good Habits for Managing the P-2024 ................................................................................ 28
1.4 Hardware ............................................................................................................................. 28
1.4.1 Ports ........................................................................................................................... 29
1.4.2 LEDs .......................................................................................................................... 29
1.4.3 Console Port ............................................................................................................. 29
1.4.4 Digital Signal Processor Modules .............................................................................. 30
1.5 Resetting the P-2024 ........................................................................................................... 31
Chapter 2
Introducing the Web Configurator ........................................................................................ 33
2.1 Web Configurator Overview ................................................................................................. 33
2.2 Accessing the Web Configurator ......................................................................................... 33
2.3 Web Configurator Main Screen ........................................................................................... 35
2.3.1 Title Bar ...................................................................................................................... 35
2.3.2 Navigation Panel ........................................................................................................ 36
2.3.3 Main Window ..............................................................................................................37
2.3.4 Status Bar ................................................................................................................... 37
Chapter 3
The Connection Wizard..........................................................................................................39
Table of Contents
P-2024 User’s Guide
12
3.1 Main Wizard Screen ............................................................................................................ 39
3.1.1 Welcome .................................................................................................................... 40
3.1.2 System Information .................................................................................................... 40
3.1.3 ISP Parameters .......................................................................................................... 41
3.1.4 Your IP Address ......................................................................................................... 43
3.1.5 WAN IP Address Assignment ..................................................................................... 43
3.1.6 Finish .......................................................................................................................... 46
Chapter 4
Status Screens ........................................................................................................................ 47
4.1 Status Screen ...................................................................................................................... 47
4.2 Packet Statistics Window ..................................................................................................... 50
4.3 VoIP Statistics Window ........................................................................................................ 51
Part II: Network....................................................................................... 55
Chapter 5
WAN.......................................................................................................................................... 57
5.1 WAN Overview .................................................................................................................... 57
5.1.1 PPPoE Encapsulation ................................................................................................ 57
5.1.2 WAN IP Address Assignment ..................................................................................... 57
5.1.3 DNS Server Address Assignment .............................................................................. 58
5.2 WAN Screens ...................................................................................................................... 58
5.2.1 WAN Internet Connection Screen (Ethernet) ............................................................. 58
5.2.2 WAN Internet Connection Screen (PPPoE) ............................................................... 59
5.2.3 WAN Advanced Screen .............................................................................................. 61
Part III: VoIP ............................................................................................ 63
Chapter 6
SIP ............................................................................................................................................ 65
6.1 SIP Overview ....................................................................................................................... 65
6.1.1 Introduction to VoIP .................................................................................................... 65
6.1.2 Introduction to SIP ......................................................................................................65
6.1.3 SIP Identities .............................................................................................................. 65
6.1.4 SIP Call Progression .................................................................................................. 66
6.1.5 SIP Client Server ........................................................................................................66
6.1.6 RTP ............................................................................................................................ 68
6.1.7 NAT and SIP ..............................................................................................................68
6.1.8 Voice Coding .............................................................................................................. 70
Table of Contents
P-2024 User’s Guide 13
6.1.9 PSTN Call Setup Signaling ........................................................................................ 70
6.1.10 MWI (Message Waiting Indication) ........................................................................... 71
6.1.11 Quality of Service (QoS) ........................................................................................... 71
6.2 SIP Screens ......................................................................................................................... 72
6.2.1 SIP Settings Screen ................................................................................................... 72
6.2.2 Advanced SIP Setup Screen ...................................................................................... 73
6.2.3 SIP QoS Screen ......................................................................................................... 77
Chapter 7
Phone ....................................................................................................................................... 79
7.1 Analog Phone Overview ......................................................................................................79
7.1.1 Voice Activity Detection/Silence Suppression/Comfort Noise .................................... 79
7.1.2 Echo Cancellation ...................................................................................................... 79
7.1.3 Supplementary Phone Services Overview ................................................................. 79
7.2 Phone Screens .................................................................................................................... 82
7.2.1 Analog Phone Screen ................................................................................................ 82
7.2.2 Advanced Analog Phone Setup Screen ..................................................................... 83
7.2.3 Common Phone Settings Screen ............................................................................... 84
7.2.4 Phone Region Screen ................................................................................................ 85
Chapter 8
Phone Book............................................................................................................................. 87
8.1 Incoming Call Policy Screen ................................................................................................87
Part IV: Management.............................................................................. 91
Chapter 9
Remote Management..............................................................................................................93
9.1 Remote Management Overview .......................................................................................... 93
9.1.1 Remote Management Limitations .............................................................................. 93
9.1.2 System Timeout ......................................................................................................... 94
9.2 Remote Management Screens ............................................................................................ 94
9.2.1 WWW Screen ............................................................................................................. 94
9.2.2 Telnet Screen ............................................................................................................. 94
9.2.3 FTP Screen ................................................................................................................ 95
9.3 SNMP .................................................................................................................................. 96
9.3.1 Supported MIBs ......................................................................................................... 97
9.3.2 SNMP Traps ...............................................................................................................97
9.3.3 Configuring SNMP ..................................................................................................... 97
Table of Contents
P-2024 User’s Guide
14
Part V: Maintenance, Troubleshooting and Specifications............... 99
Chapter 10
System ................................................................................................................................... 101
10.1 General System Screen .................................................................................................. 101
10.2 Dynamic DNS .................................................................................................................. 102
10.2.1 Dynamic DNS Screen ............................................................................................ 102
10.3 Time Setting Overview .....................................................................................................104
10.3.1 Pre-defined NTP Time Servers List ........................................................................ 104
10.3.2 Synchronizing with a Time Server .......................................................................... 105
10.3.3 Time Settings Screen ............................................................................................. 105
Chapter 11
Logs ....................................................................................................................................... 107
11.1 Logs Overview ................................................................................................................. 107
11.1.1 Alerts ...................................................................................................................... 107
11.1.2 Syslog Logs ............................................................................................................ 107
11.2 Logs Screens ................................................................................................................... 108
11.2.1 View Log Screen .................................................................................................... 108
11.2.2 Log Settings Screen ............................................................................................... 108
11.3 Log Message Descriptions ................................................................................................110
Chapter 12
Tools....................................................................................................................................... 115
12.1 Firmware Screen ..............................................................................................................115
12.1.1 Firmware Upload Screens .......................................................................................116
12.2 Configuration Screen ........................................................................................................117
12.2.1 Restore Configuration Screens ...............................................................................118
12.3 Restart Screen ..................................................................................................................119
Chapter 13
Troubleshooting.................................................................................................................... 121
13.1 Power, Hardware Connections, and LEDs ...................................................................... 121
13.2 P-2024 Access and Login ................................................................................................ 122
13.3 Internet Access ................................................................................................................ 123
13.4 Phone Calls and VoIP ......................................................................................................124
Chapter 14
Product Specifications .........................................................................................................129
14.1 General P-2024 Specifications ........................................................................................ 129
14.2 Telco-50 Connector Pin Assignments .............................................................................. 131
14.2.1 P-2024 Phone Port Pin Assignments ..................................................................... 131
14.2.2 Telco-50 Cable Connector Pin Assignments ......................................................... 131
Table of Contents
P-2024 User’s Guide 15
14.3 Console Port Pin Assignments ........................................................................................ 132
Part VI: Appendices and Index ........................................................... 133
Appendix A Setting up Your Computer’s IP Address............................................................ 135
Appendix B Pop-up Windows, JavaScripts and Java Permissions ......................................151
Appendix C Rack-mount Installation .................................................................................... 157
Appendix D IP Addresses and Subnetting ........................................................................... 159
Appendix E Command Interpreter........................................................................................ 169
Appendix F NetBIOS Filter Commands................................................................................ 173
Appendix G Internal SPTGEN.............................................................................................. 175
Appendix H Legal Information .............................................................................................. 191
Appendix I Customer Support .............................................................................................. 195
Index....................................................................................................................................... 201
List of Figures
P-2024 User’s Guide 17
List of Figures
Figure 1 P-2024 Application Example .................................................................................................... 27
Figure 2 Front and Rear Panels ............................................................................................................. 28
Figure 3 Installing a DSP module ........................................................................................................... 30
Figure 4 Removing a DSP Module ......................................................................................................... 31
Figure 5 Login Screen ............................................................................................................................ 34
Figure 6 Change Password Screen ........................................................................................................ 34
Figure 7 Main Screen ............................................................................................................................. 35
Figure 8 Main Wizard Screen ................................................................................................................. 39
Figure 9 Connection Wizard > Welcome ................................................................................................ 40
Figure 10 Connection Wizard > System Information .............................................................................. 40
Figure 11 Connection Wizard > ISP Parameters (Ethernet) ................................................................... 41
Figure 12 Connection Wizard > ISP Parameters (PPPoE) ..................................................................... 42
Figure 13 Connection Wizard > IP Address ........................................................................................... 43
Figure 14 Connection Wizard > IP Address (Ethernet) .......................................................................... 44
Figure 15 Connection Wizard > IP Address (PPPoE) ............................................................................ 45
Figure 16 Connection Wizard > Finish ................................................................................................... 46
Figure 17 Status Screen ......................................................................................................................... 47
Figure 18 Packet Statistics Window ....................................................................................................... 50
Figure 19 VoIP Statistics Window ........................................................................................................... 51
Figure 20 Network > WAN > Internet Connection (Ethernet) ................................................................. 59
Figure 21 Network > WAN > Internet Connection (PPPoE) ................................................................... 60
Figure 22 Network > WAN > Advanced .................................................................................................. 61
Figure 23 SIP User Agent ....................................................................................................................... 67
Figure 24 SIP Proxy Server .................................................................................................................... 67
Figure 25 SIP Redirect Server ................................................................................................................ 68
Figure 26 STUN ...................................................................................................................................... 69
Figure 27 DiffServ: Differentiated Service Field ...................................................................................... 71
Figure 28 VoIP > SIP > SIP Settings ...................................................................................................... 72
Figure 29 VoIP > SIP > SIP Settings > Advanced .................................................................................. 74
Figure 30 VoIP > SIP > QoS ................................................................................................................... 77
Figure 31 VoIP > Phone > Analog Phone ............................................................................................... 83
Figure 32 VoIP > Phone > Analog Phone > Advanced .......................................................................... 84
Figure 33 VoIP > Phone > Common ....................................................................................................... 85
Figure 34 VoIP > Phone > Region .......................................................................................................... 85
Figure 35 VoIP > Phone Book > Incoming Call Policy ............................................................................ 87
Figure 36 Management > Remote MGMT > WWW ............................................................................... 94
Figure 37 Management > Remote MGMT > Telnet ................................................................................ 95
Figure 38 Management > Remote MGMT > FTP ................................................................................... 95
List of Figures
P-2024 User’s Guide
18
Figure 39 SNMP Management Model .................................................................................................... 96
Figure 40 Management > Remote MGMT > SNMP ............................................................................... 98
Figure 41 Maintenance > System > General ........................................................................................ 101
Figure 42 Maintenance > System > Dynamic DNS .............................................................................. 103
Figure 43 Maintenance > System > Time Setting ................................................................................. 105
Figure 44 Maintenance > Logs > View Log .......................................................................................... 108
Figure 45 Maintenance > Logs > Log Settings ..................................................................................... 109
Figure 46 Maintenance > Tools > Firmware ..........................................................................................115
Figure 47 Firmware Upload In Process .................................................................................................116
Figure 48 Network Temporarily Disconnected .......................................................................................116
Figure 49 Firmware Upload Error ..........................................................................................................117
Figure 50 Maintenance > Tools > Configuration ....................................................................................117
Figure 51 Configuration Upload Successful ..........................................................................................118
Figure 52 Network Temporarily Disconnected .......................................................................................118
Figure 53 Configuration Upload Error ....................................................................................................119
Figure 54 Maintenance > Tools > Restart ..............................................................................................119
Figure 55 Maintenance > Tools > Restart > In Progress .......................................................................119
Figure 56 Telco-50 Port Pin Assignments ............................................................................................ 131
Figure 57 Telco-50 Cable Connector Pin Assignments ........................................................................ 131
Figure 58 Console Port Pin Layout ...................................................................................................... 132
Figure 59 WIndows 95/98/Me: Network: Configuration ........................................................................ 136
Figure 60 Windows 95/98/Me: TCP/IP Properties: IP Address ............................................................ 137
Figure 61 Windows 95/98/Me: TCP/IP Properties: DNS Configuration ................................................ 138
Figure 62 Windows XP: Start Menu ...................................................................................................... 139
Figure 63 Windows XP: Control Panel ................................................................................................. 139
Figure 64 Windows XP: Control Panel: Network Connections: Properties ........................................... 140
Figure 65 Windows XP: Local Area Connection Properties ................................................................. 140
Figure 66 Windows XP: Internet Protocol (TCP/IP) Properties ............................................................ 141
Figure 67 Windows XP: Advanced TCP/IP Properties ......................................................................... 142
Figure 68 Windows XP: Internet Protocol (TCP/IP) Properties ............................................................ 143
Figure 69 Macintosh OS 8/9: Apple Menu ............................................................................................ 144
Figure 70 Macintosh OS 8/9: TCP/IP ................................................................................................... 144
Figure 71 Macintosh OS X: Apple Menu .............................................................................................. 145
Figure 72 Macintosh OS X: Network .................................................................................................... 146
Figure 73 Red Hat 9.0: KDE: Network Configuration: Devices ........................................................... 147
Figure 74 Red Hat 9.0: KDE: Ethernet Device: General .................................................................... 147
Figure 75 Red Hat 9.0: KDE: Network Configuration: DNS ................................................................. 148
Figure 76 Red Hat 9.0: KDE: Network Configuration: Activate .......................................................... 148
Figure 77 Red Hat 9.0: Dynamic IP Address Setting in ifconfig-eth0 ................................................. 149
Figure 78 Red Hat 9.0: Static IP Address Setting in ifconfig-eth0 ..................................................... 149
Figure 79 Red Hat 9.0: DNS Settings in resolv.conf ..........................................................................149
Figure 80 Red Hat 9.0: Restart Ethernet Card ................................................................................... 149
Figure 81 Red Hat 9.0: Checking TCP/IP Properties ......................................................................... 150
List of Figures
P-2024 User’s Guide 19
Figure 82 Pop-up Blocker ..................................................................................................................... 151
Figure 83 Internet Options: Privacy ...................................................................................................... 152
Figure 84 Internet Options: Privacy ...................................................................................................... 153
Figure 85 Pop-up Blocker Settings ....................................................................................................... 153
Figure 86 Internet Options: Security ..................................................................................................... 154
Figure 87 Security Settings - Java Scripting ......................................................................................... 155
Figure 88 Security Settings - Java ........................................................................................................ 155
Figure 89 Java (Sun) ............................................................................................................................ 156
Figure 90 Attaching the Mounting Brackets ......................................................................................... 158
Figure 91 Mounting the P-2024 on a Rack ......................................................................................... 158
Figure 92 Network Number and Host ID .............................................................................................. 160
Figure 93 Subnetting Example: Before Subnetting .............................................................................. 162
Figure 94 Subnetting Example: After Subnetting .................................................................................163
Figure 95 Conflicting Computer IP Addresses Example ...................................................................... 167
Figure 96 Conflicting Computer IP Addresses Example ...................................................................... 167
Figure 97 Conflicting Computer and Router IP Addresses Example .................................................... 168
Figure 98 Displaying Log Categories Example ....................................................................................170
Figure 99 Displaying Log Parameters Example ................................................................................... 170
Figure 100 Configuration Text File Format: Column Descriptions ........................................................ 175
Figure 101 Invalid Parameter Entered: Command Line Example ........................................................ 176
Figure 102 Valid Parameter Entered: Command Line Example ........................................................... 176
Figure 103 Internal SPTGEN FTP Download Example ........................................................................ 177
Figure 104 Internal SPTGEN FTP Upload Example ............................................................................ 177
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