Washing machine
WA 1200
Instructions for use
2
Dear customer,
Please read this User Information carefully and keep
it to refer to at a later date.
Pass this User Information on to any subsequent
owner of the appliance.
The following symbols are used in the
text:
1 Safety instructions
Warning: Notes that concern your personal
safety.
Attention: Notes that show how to avoid
damage to the appliance.
3 Useful tips and hints
2 Environmental information
3
Contents
Instructions for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Description of the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Programme overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Overview of terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Before the first wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Preparing and sorting washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Performing a wash cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Opening the door/Loading the washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Adding detergent/conditioner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Switching on the appliance/Selecting a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Changing the spin speed/Selecting rinse hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Selecting the programme options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
PREWASH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
STAIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
EXTRA QUICK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
EXTRA RINSE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Setting the delay timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Starting a programme. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Programme progress . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Interrupting/changing a programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
End of the wash cycle/Removing the washing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Child safety device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Cleaning and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
What to do if... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Remedying small malfunctions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
If the wash results are not satisfactory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Carrying out an emergency drain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Drain pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Consumption values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Installation and connection instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Safety information concerning installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Installing the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Transporting the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Removing the transit packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Where to install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Making the appliance level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connecting the appliance to the electricity supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connecting the appliance to the water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Water inflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Water drainage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Guarantee Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Customer Service Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
4
Instructions for use
1 Safety
Prior to using for the first time
• Follow the “Installation and connection instruc-
tions”.
• If the appliance is delivered in the winter months
when there are minus temperatures: Store the
washing machine at room temperature for
24 hours prior to using it for the first time.
Correct use
• The washing machine is only designed for the
washing of normal domestic laundry at home.
• Additions or modifications to the dishwasher are
not permitted.
• Only use detergents/conditioners that are suitable
for use in domestic washing machines.
• The washing must not contain any flammable sol-
vent. The risk of explosion exists.
• Do not use the washing machine for dry cleaning.
• Dyes/colour removers may only be used in the
washing machine, if the manufacturer of these
products expressly permits it. We cannot accept li-
ability for any damage arising.
Child safety
• Keep packaging away from children. There is a risk
of suffocation.
• Children often do not recognise the hazards asso-
ciated with electrical appliances. Don’t allow chil-
dren to use the washing machine unsupervised.
• Make sure that children and pets do not climb into
the drum of the washing machine. Could endanger
life!
General safety
• Repairs to the washing machine may only be car-
ried out by qualified service engineers.
• Never use the appliance when the electrical cable
is damaged or the control panel, worktop or base
area are damaged to such an extent that the inside
of the appliance is openly accessible.
• Switch off the washing machine before cleaning,
maintenance and servicing. In addition, remove the
power plug from the power point or – if the appli-
ance has been hard-wired – switch off the cut-out
in the fuse box or completely unscrew the screw
fuse.
• If operation is stopped, disconnect the appliance
from the mains supply and shut off the tap.
• Never remove the power plug from the power point
by pulling on the cable. Always pull the plug.
• Multiway-plugs, connectors and extension cables
must not be used. Resulting overheating may
constitute a fire hazard.
• Never wash the washing machine down with a wa-
ter jet. Danger of electric shock!
• When using wash programmes with high tempera-
tures the glass in the door will become hot. Do not
touch it.
• Before emergency draining of the appliance, be-
fore cleaning the drain pump or opening the door
in an emergency, let the water cool down.
• Pets can nibble on electrical cables and water hos-
es. This can constitute a risk of electrocution and
water damage. Keep pets away from the washing
machine.
5
Description of the appliance
Control panel
Detergent drawer
Screw feet
(height adjustable)
Plinth flap/
Drain pump
Rating plate
(behind door)
Control panel
Programme progress
display
Programme knob
START/PAUSE button
Additional programme buttons
RINSE HOLD button
Multi-display
DELAY TIMER button
SPIN button
6
Programme overview
Programme
max. load
1)
(dry washing)
1) A 10 litre bucket contains approx. 2.5 kg of dry washing (cotton)
Possible
programme options
Possible
spin speed
RINSE HOLD
PREWASH
STAIN
EXTRA QUICK
EXTRA RINSE
1200
900
700
500
0
COTTONS/LINEN
95°, 60°
2)
, 50°, 40°, 30°, X (cold)
2) Programme settings for tests in accordance with or support of EN 60 456 and IEC 60 456 are described in the section “Consumption values”.
5 kg ••
3)
3) STAIN can only be selected with wash temperatures of 40°C and above, as stain treatment products are only effective at higher temper-
atures.
•••••• •
COTTONS/LINEN
E (Energy saving programme)
5 kg •• ••••• •
EASY-CARES
60°, 50°, 40°, X (cold)
2.5 kg ••
3)
•• •••••
EASY IRON
30°
1 kg • •• •••••
DELICATES 40°, 30° 2.5 kg ••
3)
•• ••••
WOOL/ H (hand-wash)
40°, 30°, X (cold)
2 kg •••••
SOAKING 30° 5 kg
RINSE 5 kg •••••••
STARCHING 5 kg ••••••
DRAIN
SPIN 5 kg ••••
FAST PROGRAMME 30° 2.5 kg ••••
7
Application/features: Care symbols
1)
1) The figures in the care symbols indicate the maximum temperatures.
Programme for normally to heavily soiled whites and coloureds made of cotton/linen.
J M O
Energy-saving programme with extended wash time at approx. 67 °C for lightly to normally soiled
whites/coloureds made of cotton/linen.
M O
Programme for easy-care mixed fibres and synthetics.
I K N
Special programme which washes at 30 °C for easy-care fabrics, which after being washed using
this programme need to be ironed only lightly or not at all.
K N
Gentle programme for delicate fabrics such as bonded fabrics, microfibres, synthetics, net cur-
tains (max. load for net curtains 15 to 20 m
2
). With RINSE HOLD also suitable for fabrics with cli-
mate membrane, e. g., outdoor clothing.
I K
Particularly delicate programme for machine washable and hand washable wool or wool mix-
tures.
Q L H
Separate soak of approx. 20 minutes at 30 °C. To drain the soaking water, press the START/
PAUSE button or perform a DRAIN or SPIN (see “End of the wash cycle”). Otherwise, after 18
hours the washing is automatically drained and spun.
J M O
Separate rinsing (3 rinses, liquid conditioner is washed in from compartment &, spin).
J M O
Separate starching/conditioning of damp clothes (1 rinse, liquid conditioner is washed in from
compartment &, spin).
J M O
Pumps water away after a rinse hold.
Drains water out and spins, e. g. after a rinse hold, or separate spin for hand-washed washing.
When loading delicate fabrics (easy-cares, delicates, wool), reduce the spin speed to 700 rpm or
less.
J M O
I K N
Special programme at 30 °C, approx. 30 minutes long, for quickly washing through items such as
e. g. worn once, slightly dirty sports clothing or new clothes.
J M O
I K N
8
Overview of terms
The English terms used in this User Information
booklet correspond to the German/French names
below that are to be found on your appliance’s con-
trol panel:
uo
Programme knob Buttons
OFF
AUS
ARRET
SPIN
SCHLEUDERN
ESSOR.
COTTONS/
LINEN
KOCHWÄSCHE/
BUNTWÄSCHE
BLANC/COULEURS
PRE WASH
VORWÄSCHE
PRELAV.
EASY-CARES
PFLEGELEICHT
SYNTHETIQUES
STAIN
FLECKEN
TACHES
EASY IRON
BÜGELFIX
FACILE A REPASSER
EXTRA QUICK
EXTRA KURZ
COURT
DELICATES
FEINWÄSCHE
DELICAT
RINSE HOLD
SPÜLSTOPP
A.C.P.
WOOL
WOLLE
LAINE
EXTRA RINSE
EXTRA SPÜLEN
RINCAGE+
SOAKING
EINWEICHEN
TREMPAGE
DELAY TIMER
ZEITVORWAHL
DEP. DIFF.
RINSE
SPÜLEN
RINCAGE
START/PAUSE
START/PAUSE
M./PAUSE
STARCHING
STÄRKEN
AMIDON.
Displays
DRAIN
ABPUMPEN
VIDANGE
PRE WASH
VORWÄSCHE
PRELAVAGE
SPIN
SCHLEUDERN
ESSORAGE
MAIN WASH
HAUPTWÄSCHE
LAVAGE
FAST PROGRAMME
SCHNELLPROGRAMM
PROGRAMME RAPIDE
RINSE
SPÜLEN
RINCAGE
RINSE HOLD
SPÜLSTOPP
ARRET CUVE PLEINE
DRAIN
ABPUMPEN
VIDANGE
SPIN
SCHLEUDERN
ESSORAGE
FLUFF FILTER
FLUSENSIEB
FILTRE
END
ENDE
FIN
9
Before the first wash
In order to remove any residues from the drum and
water container which may have been left during
manufacturing, perform the first wash cycle without
any washing in the machine. Programme: COT-
TONS/LINEN 60 °C, option EXTRA QUICK, add ap-
prox. 1/4 of a measuring cup of washing powder.
Preparing and sorting washing
Preparing washing
• Empty the pockets. Remove foreign bodies (e. g.,
coins, paper clips, nails, etc.).
• Do up zips, button up covers to prevent damage to
washing.
• Remove the runners from net curtains or cover
them with a net or a bag.
• Wash sensitive and small items in a net or a pillow
case, e. g. net curtains, tights, socks, handker-
chiefs, bras.
Important: Bras and other items containing wires
should only be washed in a net bag. The wires can
work loose and damage the appliance.
Sorting washing
• By colour: Wash white and coloured washing sep-
arately. Washing can run.
• By temperature, type of washing and care symbol.
Important: Do not wash fabrics with care symbol
G (= do not wash!) in the washing machine.
Performing a wash cycle
Opening the door/Loading
the washing
1. To open the door: gently pull the handle on the
door.
2. Unfold washing and load it loosely into the ma-
chine. Mix large and small items.
Important:Do not get any washing caught be-
tween the door and the rubber seal.
3. Press the door firmly shut. Door catch must audi-
bly latch.
10
Adding detergent/
conditioner
Important! Only use detergents/conditioners that
are suitable for use in domestic washing machines.
Add detergent/conditioner in accordance with the
detergent/conditioner manufacturer’s instructions.
Observe instructions on the packaging.
The amount of detergent used depends on
– the washing’s degree of soiling,
– the load size,
– the hardness of the tap water.
• If the manufacturer does not make any recommen-
dations with regard to small volumes of washing:
For a half-load use a third less, and for a very small
load use only the half the amount of detergent that
is recommended for a full load.
• Water softener should be used from water hard-
ness range 2 (=medium). The amount of detergent
used can then always be that as for hardness
range 1 (=soft). Your local water company will pro-
vide you with information about water hardness in
your area.
1. Pull out the detergent drawer as far as it will go.
2. Add the detergent/conditioner.
3. Push the detergent drawer in fully.
Washing powder/tablets for the main wash cycle
If you are using a water softener and need the right-
hand compartment for the pre-wash detergent/soak-
ing agent, add the water softener on top of the main
wash detergent in the left-hand compartment.
Softener, stiffener, starch
Fill the compartment to no more than the MAX indi-
cator. Add water to thick liquid concentrates in ac-
cordance with the manufacturer’s instructions before
using them. and dissolve powdered starches.
If you are using liquid detergent:
Add liquid detergent using the dosing aids provided
with the product.
Stain removal agent/
stain removal tablets
Washing powder/tablets
for the main wash cycle
Softener/Wash-care
products to preserve
the shape of garments/starch
Washing powder/tablets
for prewash/soaking
or water softener
11
Switching on the appli-
ance/Selecting a pro-
gramme
Set the programme and temperature using the pro-
gramme knob
3 When you select a programme, you switch the
appliance on at the same time.
– The programme progress display shows the pro-
gramme steps that the selected programme will
carry out.
– The estimated programme duration in hours and
minutes appears in the multi-display (e. g. 2.06 = 2
hours and 6 minutes).
Changing the spin speed/
Selecting rinse hold
The washing machine suggests the maximum per-
mitted speed that is suitable for the selected pro-
gramme. You can reduce this speed:
Press the SPIN button repeatedly until the desired
display lights up.
When set to “0” the last rinse water is drained off at
the end of the programme, but the washing is not
spun.
3 The speed for the final spin can still be altered
during the programme. To do this:
1. Press the START/PAUSE button.
2. Change the speed.
3. Press the START/PAUSE button again.
Selecting rinse hold
By pressing the RINSE HOLD button, the washing
remains lying in the rinse water at the end of the pro-
gramme. There is no spinning during the whole
washing cycle.
Note: The washing remains lying in the water until
you drain or spin it (see section “Ending a wash cy-
cle”). After 18 hours however, it is automatically
drained and spun.
12
Selecting the programme
options
If desired, press the programme option button(s).
The corresponding indicator lights up.
3 If ”Err” is flashing in the multi-display, the
programme option selected cannot be com-
bined with the wash programme set.
PREWASH
Warm pre-wash before the main wash, which follows
automatically; no intermediate spin in the DELI-
CATES programme; intermediate spin in the other
programmes.
STAIN
For heavily soiled or stained washing. In-wash stain
treatments are washed in at the optimum time as the
programme progresses.
Can only be used for washing temperatures of above
40°C as stain removers are only effective at higher
temperatures.
EXTRA QUICK
Shortened wash programme for less soiled items
EXTRA RINSE
With the COTTONS/LINEN, DELICATES, EASY-
CARES and EASY-IRON programmes there is an ad-
ditional rinse cycle.
Setting the delay timer
3 Using the DELAY TIMER button you can delay
the start of a programme by 1 hour (1h') to a
maximum of 24 hours (24h).
1. Select the programme.
2. Press the DELAY TIMER button repeatedly until the
multi-display shows the desired time delay, for ex-
ample, 12h, if the programme is to start in
12 hours.
3 If the display is showing 24h and you press the
button again, the delay time will be cancelled.
The length of the programme that has been
set will appear.
3. To activate the delay timer, press the START/
PAUSE button. The time remaining to the start of
the programme is continuously displayed
(e. g., 12h, 11h, 10h,... 1h).
13
Starting a programme
1. Check that the tap is turned on.
2. Press the START/PAUSE button. The programme
is started or it starts after the time delay set has
elapsed.
3 If after pressing the START/PAUSE button E40
flashes in the multi-display, the door has not
been correctly shut. Push the door firmly
closed and press the START/PAUSE button
again.
Programme progress
• The programme progress display shows the pro-
gramme step that is currently being carried out.
• The multi-display shows the estimated time re-
maining (in hours and minutes) until the end of the
programme.
3 The remaining programme time may increase
or briefly remain constant during the wash
programme as the programme adjusts to vari-
ous conditions while washing (e. g. type of
washing, amount of washing, recognising out-
of-balance when spinning, special rinse cycle,
etc.).
Interrupting/changing a
programme
Interrupting a programme
A washing programme can be interrupted at any
time by pressing the START/PAUSE button and then
re-started by pressing the START/PAUSE button
again.
To stop the washing machine before the programme
has ended:
1. Press the START/PAUSE button.
2. Turn the programme knob to OFF.
Important: Be careful if there is water in the appli-
ance! If necessary, perform a DRAIN operation.
3. After approx. 3 minutes the door can be opened.
Changing a programme
As long as the programme has not yet been started,
the programme selection can still be changed.
If the programme has already been started.
1. Press the START/PAUSE button.
2. Turn the programme knob to OFF.
3. Set a new programme.
End of the wash cycle/
Removing the washing
When the programme has finished, END will light up
on the programme progress display.
1.Open the door and remove the washing.
2.Turn the programme knob to OFF.
3.When you have finished washing, pull out the de-
tergent drawer a little to let it to dry out. Keep the
door very slightly open so that the washing ma-
chine can air.
If SOAK or RINSE HOLD was selected:
After SOAK or after RINSE HOLD, END lights up on
the programme progress display and the START/
PAUSE indicator flashes.
The water from the final rinse or the soaking water
has to be drained before the door can be opened:
• Either press the START/PAUSE button;
– With SOAK: The soaking water is drained
– With RINSE HOLD: The water from the rinse is
drained and the washing is spun at the speed
that is normal for the programme that has just
run.
Note: After pressing the START/PAUSE button
again, the speed can also still be changed during
the spin.
• or turn the programme knob to OFF, then to DRAIN
and press the START/PAUSE button (the water is
drained without spinning),
• or turn the programme knob to OFF and then to
SPIN. Change the speed, if necessary, and press
the START/PAUSE button (the washing is drained
and spun).
14
Child safety device
If the child safety device has been activated, the
door can no longer be shut.
Activating the child safety device:
Use a coin to turn the knob (on the inside of the
door) in a clockwise direction as far as it will go.
1 Warning: The knob must not be sunk-in after
being set, otherwise the child safety device is
not activated. The knob must stand proud as
shown in the illustration.
Deactivating the child safety device:
Turn the knob in an anti-clockwise direction as far as
it will go.
15
Cleaning and maintenance
Important! Do not use furniture care products or ag-
gressive cleaners to clean the appliance.
Wipe control panel and body with a damp cloth.
Cleaning procedure
If you plan to wash mainly at low temperature, you
should run a hot programme from time to time. This
will reduce any deposits and clean the appliance
from the inside.
Detergent dispenser drawer
The detergent dispenser drawer should be cleaned
regularly.
1. Remove the detergent dispenser drawer by pulling
it firmly.
2. Remove the conditioner insert from the middle
compartment.
3. Clean all parts with water.
4. Put the conditioner insert in as far as it will go, so
that it is firmly in place.
5. Clean all parts of the washing machine, especially
the nozzles in the top of the washing-in chamber,
with a brush.
6. Insert the detergent dispenser drawer in the guide
rails and push it in.
Washing drum
Rust deposits in the drum may occur due to rusting
foreign bodies in the washing or tap water containing
iron.
Important! Do not clean the drum with acidic des-
caling agents, scouring agents containing chlorine or
iron or steel wool.
1. Remove any rust deposits on the drum with a
cleaning agent for stainless steel.
2. Run a washing cycle without any washing to clean
off any cleaning agent residues. Programme: COT-
TONS/LINEN 60 °C, option EXTRA QUICK, add
approx. 1/4 of a measuring cup of washing pow-
der.
16
Door and rubber collar
Regularly check whether deposits or foreign bodies
are present in the folds of the rubber collar or on the
inside of the glass door.
Clean the glass in the door and the rubber collar reg-
ularly.
What to do if...
Remedying small malfunc-
tions
If during use of the appliance one of the following er-
ror codes is shown in the multi-display:
– E10 (Problems with water inflow),
– E20 (Problems with water outflow),
– E40 (door open),
please have a look at the following table.
When the fault has been remedied, press the START/
PAUSE key.
In the event of other errors (E and a number or letter):
Switch the appliance off and then on again. Re-set
the programme. Press the START/PAUSE button.
If the error appears again, please contact the Cus-
tomer Care Department, stating the error code.
Problem Possible cause Remedy
Washing machine is not work-
ing.
Mains plug not plugged in or fuse not
working.
Connect the plug to a mains socket.
Check fuse.
Door not closed properly.
Close door - there should be an audi-
ble click.
The START/PAUSE button was not
pressed for long enough.
Press the START/PAUSE button for
longer.
The door cannot be closed. Child safety device engaged. Release the child safety device.
When a button is pressed, Err
appears in the multi-display.
The selected function cannot be
combined with the programme set.
Select another function.
E40 appears in the multi-dis-
play.
The door is not closed properly.
Close the door properly. Restart the
programme.
E10 appears in the multi-dis-
play.
(Problems with water inflow)
Tap turned off.
Turn on the tap. Restart the pro-
gramme
The filter in the threaded inlet hose
fitting is blocked.
Turn off the tap. Unscrew the hose,
take out the filter and clean it.
Water tap is furred with limescale or
is faulty.
Check the tap and have it repaired, if
necessary.
The washing machine vibrates
when operating or is not stable.
The transit bar has not been re-
moved.
Remove the transit bar.
The screw feet are not correctly ad-
justed.
Adjust the feet as described in the in-
stallation and connection instructions.
Washing has not been spun.
Only a few large items of washing in
the drum.
Always load the drum as full as possi-
ble. Mix large and small items.
17
Water is running out from under
the washing machine.
Screw connection on the inlet hose
is leaking.
Screw the inlet hose on tightly.
Drain hose is leaking. Replace drain hose.
Drain pump cover is not closed
properly.
Close the cover properly.
Washing was caught in the door.
Load washing carefully for the next
wash.
Emergency drain hose is leaking.
Close off emergency drain hose prop-
erly.
Excessive foaming during the
main wash.
Possibly too much detergent was
used.
Follow the manufacturer's instructions
exactly when measuring out deter-
gent.
The drain pump runs constant-
ly, even when the machine is
switched off.
The Aqua Control anti-flood system
has responded.
Turn off the tap, remove the mains
plug from the power point and inform
the Customer Care Department.
FLUFF FILTER indicator is
flashing.
The water cannot be drained com-
pletely because the drain hose is
kinked or clogged or the water outlet
is blocked.
Switch off the appliance and discon-
nect the mains plug. Check the water
outlet and clean, if necessary.
E20 appears in the multi-dis-
play.
(Problems with water outflow)
Kink in drain hose. Straighten the hose.
Maximum pumping height of 1m ex-
ceeded.
Please refer to the water outlet in-
structions at the back of this book.
Drain pump is blocked.
Switch off the appliance. Disconnect
the mains plug.
Clean the drain pump. Remove for-
eign bodies from the pump housing.
For sink spigot connections: The
sink spigot is blocked.
Clean the sink spigot.
Conditioner not rinsed in, w
compartment for additives is
filled with water.
Conditioner insert in the compart-
ment for additives is not correctly at-
tached or is blocked.
Clean the detergent drawer, insert the
conditioner insert firmly.
The door cannot be opened
when the washing machine is
switched on.
The door is locked while the pro-
gramme is running.
Wait until the programme has ended.
There has been a power cut. (All indi-
cators are off.)
The door remains locked for approx.
4 to 10 minutes.
The programme will continue when
the power cut is over.
To remove washing:
If water can be seen in the appliance,
before opening the door, first drain off
the water. (See section “Carrying out
an emergency drain”.)
Washing is heavily creased.
Possibly too much washing was
loaded.
Observe maximum loads.
Problem Possible cause Remedy
18
If the wash results are not
satisfactory
Washing is grey and scale is being de-
posited in the drum
• Too little detergent is being used.
• The right detergent was not used.
• Special soiling was not pre-treated.
• Programme or temperature was not correctly set.
There are grey stains on the washing.
• Washing soiled with ointment, grease or oil was
washed with too little detergent.
• It was washed at too low a temperature.
• A common cause is that fabric conditioner – espe-
cially a concentrate – has got onto the washing.
Such stains should be washed out as quickly as
possible and make sure that you are careful when
using fabric conditioner.
After the last rinse foam can still be seen.
• Modern detergents may create foam even in the
last rinse cycle. The washing is however sufficient-
ly rinsed.
There are white residues on the washing.
• This is due to the insoluble ingredients in modern
detergents.
They are not caused by insufficient rinsing.
Shake or brush the washing. If possible turn the
washing inside out before washing. Check your
choice of detergent. Especially with dark colours it
is advisable to use liquid detergents.
19
Carrying out an emergen-
cy drain
1 Warning: Before emergency draining, switch
off the washing machine and remove the
mains plug from the socket.
Warning: The water that comes out of the
emergency drain hose may be hot. There is a
risk of scalding. Let the water cool before per-
forming an emergency drain.
1. Open the plinth flap and remove it.
2. Remove the emergency drain hose from the retain-
er and pull it out a little.
3. Place a shallow receptacle underneath it. Then
undo the sealing cap of the emergency drain hose.
4. The water will run out. If it is necessary to empty
the receptacle more than once, seal up the emer-
gency drain hose with the sealing cap while you
are doing so.
When the water has all drained away:
5. Use the sealing cap to close the emergency drain
hose.
6. Push the emergency drain hose in a little and place
it in the holder.
7. Insert the plinth flap into place and close it.
20
Drain pump
The drain pump is maintenance-free. Opening the
cover of the drain pump is required only in the event
of a malfunction when no more water is being
pumped out, e.g. if the pump wheel is blocked.
Before loading the machine, please always ensure
that there are no foreign objects present in the pock-
ets or in-between the items to be washed. Paper
clips, nails etc. which may find their way into the
washing machine along with the washing will remain
in the drain pump housing (foreign body trap that
protects the pump wheel).
1 Warning: Switch off the washing machine and
remove the mains plug before cleaning the
drain pump.
1. First carry out an emergency drain.
2. Place a cloth on the floor in front of the drain pump
cover. Residual water will run out.
3. Unscrew the pump cover in an anti-clockwise di-
rection and remove it.
4. Remove any foreign objects and fabric lint from the
pump housing.
5. Insert the pump cover. Insert the guides on the
cover sideways into the guide slots and screw on
the cover in a clockwise direction.
6. Close off the emergency drain hose and place it in
the support.
7. Close the plinth flap.
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