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IF PROBLEMS PERSIST, CONTACT AN APPROVED HAIER-THERMOCOOL SERVICE TECHNICIAN. ALWAYS USE A
CERTIFIED TECHNICIAN / ELECTRICIAN.
Troubles/Problems Reasons Solutions
Temperature setting is not low Turn dial to higher number
Enough. Setting.
The freezer is in direct sunlight Change freezer location.
or close to a heat source.
Too much food has been stored Take off some food in the freeze
at
one time.
The door is being opened too Keep door closed for longer.
often.
Too much noise / vibration. The floor is not level. Change the position of the
freezer until the noise level is
reduced.
Too much dusts on motor fan Clean the fan
The compressor works The Thermostat setting is too Turn the dial to increase the
Continuously. low
temperature.
Strong odours in the freezer. Spoilt food.
Remove spoiled food from
freezer and any other food it has
been in contact with.
Food not wrapped correctly. Ensure food with strong odour
is tightly covered (freezer bags
are best).
Interior requires cleaning. Clean per ‘Care and Cleaning’
Instructions.
No baking soda in place. Place an open box of baking
soda inside the freezer. Replace
every 3 months.
3) There is condensation on the surface. THIS IS ESPECIALLY COMMON IN
CLIMATES WITH HIGH HUMIDITY AND IS NOT A DEFECT.
CLEAN THE CONDENSATION WITH A DRY CLOTH.
Green indicating light is off
Power is off.
The plug is not inserted.
The fuse is biown/burnt.
The indicating lamp is out of
use.
Circuit breaker tripped.
Cable is damaged.
Check your main circuit.
Insert plug and switch on socket.
Chang the fuse (5 amp).
Chang the indicating tamp bulb.
Reset breaker.
Call electrician to repair.
The temperature is not low
enough, or red light is on.
The quick freezing switch is on
and the yellow lamp is lit.
Ture the quick freeze switch to
its normal (off) position when the
fast/quick freeze period has
finished.