Troubleshooting
For latest troubleshooting information, see www.philips.com/support
Problem Tip
No reaction to remote control
(b1).
Cannot find network.
Cannot connect to network.
No media manager displayed in
HOME menu of SLA5520.
Unable to browse media manager
from SLA5520.
Unable to start playback of music
file.
Unable to start playback of an
Internet Radio station.
No sound from speakers.
• Make sure the batteries (b2) are inserted correctly.
• Make sure to point the remote control (b1) at the SLA5520 (a).
• Make sure the SLA5520 is connected to the power outlet.
• Replace the batteries with new ones.
• Make sure your other wireless network devices are switched on.
• Either - Make sure the broadcast network name (SSID Broadcast) is enabled
on your basestation (router).
Or - Enter the network name (SSID) manually. See the user manual of the
basestation (router) for details.
• Make sure you entered the security code (WEP or WPA) correctly.
•Copy the security code (WEP or WPA) exactly as entered in the basestation
(router).
• Make sure the firewall on the basestation (router) and/or the firewall on the
computer do not filter the SLA5520 MAC address from the network.
See the user manual of the basestation (router) for details.
• Make sure the firewall on the basestion (router) and/or the firewall on the
computer do not block the media manager from the network.
See the help file of the media manager for details.
• Make sure the SLA5520 is connected to the correct network.
• Make sure music files are shared by the media manager
• Make sure the media manager allows the SLA5520 to browse the library.
• Make sure the SLA5520 supports the file format (MP3,WMA,WMA-DRM).
• Make sure the library of the media manager is up-to-date.
• When playing protected songs - Make sure the internet connection is available
when playing protected songs for the first time.
• Make sure the firewall on the basestation (router) does not block Internet
Radio services.
•Try again later.The service may be down temporarily.
• Make sure the volume of the SLA5520 is not muted.
• Make sure the audio system is switched on.
• Make sure the volume of the audio system is not muted.
• Make sure the correct input is selected on the audio system.
• Make sure the SLA5520 and the audio system are connected correctly.
Warranty - See the user manual on the installation CD (d).