TCL Alcatel ONE TOUCH 5095I Repair Document

L2E Repair Document TCL Communication Ltd.

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SHINE PLUS VF

VFD 700

Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior

notice on the characteristics of described equipments.

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1.0 2016/4/15 Draft creation Peter ye

Rev. Date Modification description Prepared By Checked By Approved By

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Content

1 Level 2 repair process ........................................................................................................................... 5

2 Warranty Check and Visual Inspection .............................................................................................. 6

2.1 Warranty confirmation of L1 ........................................................................................................... 6

2.2 Visual mechanical check ................................................................................................................... 7

2.3 Pretest ................................................................................................................................................. 8

3 Battery ................................................................................................................................................. 16

3.1 Battery information ......................................................................................................................... 16

3.2 Battery test ....................................................................................................................................... 18

3.4 Note of Battery ................................................................................................................................. 20

4. Software download ............................................................................................................................ 20

4.1 Equipments requested when download： ..................................................................................... 20

4.2 Install driver ..................................................................................................................................... 20

4.3 SW download process ...................................................................................................................... 21

5 Disassembly and assembly VFD 700 ................................................................................................. 25

5.1 ESD Safety ........................................................................................................................................ 25

5.2 Disassembly tool ............................................................................................................................... 25

5.3 Disassembly process ......................................................................................................................... 26

Disassembly Notice: ............................................................................................................................. 33

5.4 Reassembly Process ......................................................................................................................... 34

5.5 Disassembly process evaluation...................................................................................................... 35

6 Disassembly Complete ........................................................................................................................ 36

7 Level 2 repair ...................................................................................................................................... 39

7.1 power on issue .................................................................................................. 错误！未定义书签。

7.2 Charge issue ...................................................................................................... 错误！未定义书签。

7.3 Display issue ..................................................................................................... 错误！未定义书签。

7.4 Vibrator issue ................................................................................................... 错误！未定义书签。

7.5 Touch panel issue ............................................................................................. 错误！未定义书签。

7.6 SIM recognize issue ......................................................................................... 错误！未定义书签。

7.7 TF card recognized issue ................................................................................. 错误！未定义书签。

7.8 Main camera issue ........................................................................................... 错误！未定义书签。

7.9 Sub camera issue ............................................................................................. 错误！未定义书签。

7.10 MIC issue ....................................................................................................... 错误！未定义书签。

7.11 Speaker issue .................................................................................................. 错误！未定义书签。

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8 PCBA exchange ................................................................................................................................... 50

8.1 Position of L2 enhance components on main PCBA .................................................................... 50

8.2 Trouble shooting for common failures ........................................................................................... 53

8.3 L2 enhance spare part list ............................................................................................................... 69

9 PCBA exchange ................................................................................................................................... 70

10 Other component exchange ............................................................................................................. 70

Function Test .......................................................................................................................................... 71

APPENDIX 1 Packaging Requirements .............................................................................................. 72

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1 Level 2 repair process

Reassembly

Record in BIG

End

OK

Retest

OK

Start

Visual Inspection

Warranty Check

Pretest & Failure confirm

SW Upgrade

Disassembly

L2 Repair

Retest

Function test

PCBA Replace

NG

Restore User Information

Back up user data

L2E Repair

Retest

OK

NG

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2 Warranty Check and Visual Inspection

2.1 Warranty confirmation of L1

 IMEI sticker check:

1) Power on the handset, enter *#06#

2) If the IMEI sticker in the back casing is not lost:

We should make sure that the IMEI number MUST be the same with the one on the IMEI sticker; if

not, it’s out of warranty policy.

 Humidity sensitive label

If humidity sensitive label is not good, the cell phone will be considered as out of guarantee.

1). Liquid was detected by humidity sensitive label.

2). Position of humidity sensitive sticker.

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2.2 Visual mechanical check

Mechanical warranties check items:

1) Corrosion

 Corrosion on the USB connector, SIM connector, and other metal surfaces。

2) Hole (diameter > 1mm)

 Holes on any surface, including the front casing, furnished frame, battery cover, touch Lens,

keypad…

3) Bump

 Bumps (diameter > 1mm) on any surface, including front casing, decorate frame, battery

cover, touch Lens, keypad, etc.

4) Scratch

 Scratches (length > 3mm) on any surface, including the front casing, decorate frame, battery

cover, touch Lens, keypad, etc.

5) Distortion

 Bend, twisted or crushed on the h/s, cover/casing or connectors, etc.

6) Broken

 Touch broken, casing/cover broken, etc.

7) Dropped

 Keypad tear off, touch lens, connectors dropped, etc.

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8) Gap

 External physical damage relating to abnormal use, like front case and frame opened

9) Others

 Damage caused by disassembly ,wrong part assembly, loss of components

 Use in abnormal environment like high temperature causing plastic melts

2.3 Pretest

1) Check that the SIM card is set correctly.

2) Insert the battery.

3) Power on the cell phone.

4) If the cell phone cannot power on, visually check the condition of the battery connector. Replace

it if necessary.

5) If the cell phone asks to input NCK code, this means it is SIM locked and can only be worked

with dedicated SIM card. Use the correct SIM card.

6) Enter the phone code if necessary.

7) Enter auto test in power off mode:

8) Press *#2886# in dial screen and then you will see the interface displaying the SW version.

Select “Auto” to start the auto test, or select “MANU” to do the MMI test manually.

If one of the test failed during “Auto” test mode, it will ask you “Restart?”, press “YES” to restart the

auto test from the first one and “NO” to exit the auto test, while “NEXT” to continue the auto test.

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 Traceability

I. You can get some information such as IMEI, CU-REF, PTH, Date Code, etc.

II. Press “Pass” to continue.

 TP0

I. “Please draw on the yellow area” according to instructions;

II. Press “Pass” to continue.

 TP1

I. “Please draw on the yellow area” according to instructions;

II. Press “Pass” to continue.

 TP2

III. “Please draw on the yellow area” according to instructions;

IV. Press “Pass” to continue.

 LCD MIRE

I. You will see the LCD display three colors: RED, GREEN and BLUE if it

functions well;

II. Press “Pass” to continue;

 LCD BLACK

I. You will see the LCD displays black if it functions well;

II. Press “Pass” to continue;

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 LCD GRAYCHART

I. You will see the LCD displays grey if it functions well;

II. Press “Pass” to continue;

 LCD GRAYLEVEL

I. You will see the LCD displays grey level if it functions well;

II. Press “Pass” to continue;

 LCD WHITE

I. You will see the LCD displays white if it functions well;

II. Press “Pass” to continue;

 KEYPAD

I. Press the key displayed on the screen. The key on the screen will turn grey

when you press it if it functions well;

II. Press “Pass” to continue.

 BACKLIGHT

I. The screen backlight will be flashing if it functions well;

II. Press “Pass” to continue.

 CAMERA

Press “Pass” to continue if the front camera functions well.

 CAMERA IMG FRONT

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Press “Pass” to continue if the main camera functions well.

 NFC

I. Close the NFC test card on battery cover and it will show “NFC: Detected; ID:

xxxx” if it functions well;

II. Press “Pass” to continue.

 CAMERA LED

I. Main Camera LED will turn on if it functions well;

II. Press “Pass” to continue.

 FRONT CAMERA LED

I. Front Camera LED will turn on if it functions well;

II. Press “Pass” to continue;

 CHARGER LED

I. The charge LED will turn on if it functions well;

II. Press “Pass” to continue.

 AUDIO

I. You will hear a voice prompt which introduces some emergency call numbers

from the top receiver if it functions well;

II. Press “PASS” to continue;

I. You will hear a voice prompt which introduces some emergency call numbers

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from the top speaker if it functions well;

II. Press “PASS” to continue;

I. Make a noise near the MAIN MIC, you will hear it from the top receiver if it

functions well;

II. Press “PASS” to continue;

III. Make a noise near the SUB MIC, you will hear it from the bottom receiver if it

functions well;

IV. Press “PASS” to continue.

 VIBRATOR

I. You can feel the phone’s vibrating if it functions well;

II. Press “Pass” to continue.

 PROXIMITY

I. Please shawdow the senor according to instruction and it will say “near: OK”,

“far: OK” if it functions well;

II. Press “Pass” to continue.

 ACCESSORY

I. Insert headset according to the instruction and you will hear a voice prompt

which introduces some emergency call numbers through the headset left if it

functions well;

II. Press“Pass” to continue;

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III. You will hear a voice prompt which introduces some emergency call numbers

through the headset right if it functions well;

IV. Press“Pass” to continue;

V. Make a noise near the headset mic, you will hear it from headset if it functions

well;

VI. Press“Pass” to continue;

VII. You could hear the FM Radio from the headset if it functions well;

VIII. Press“Pass” to continue;

IX. Remove headset according to the instruction and press“Pass” to continue;

X. Press“Pass” to continue.

 CHARGER

I. Insert USB cable according to instruction and it will say “Charger: OK”, “Current:

xxx” if it functions well;

II. Press “Pass” to continue.

 USB

I. Insert USB cable according to instruction and it will say “USB cable checked”,

“USB: OK”;

II. Press “Pass” to continue.

 COMPASS

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I. Move the phone in an 8 shape and press pass it will enter to the compass

II. Press “Pass” to continue;

 G-Sensor

I. Put the handset towards up according to instruction;

II. Press “Pass” to continue;

III. Put the handset “FACE DOWN”, “DOWN”, “LEFT”, “RIGHT” and “FACE UP”

according to instruction, and then the instruction will disappear if it functions

well;

IV. Press “Pass” to continue.

 Light Sensor

I. It will show the value of ambient light and the value will change according to the

phone’s environment (Bright or Dark), then it will say “dark: OK”, “bright: OK” if

it functions well;

II. Press “Pass” to continue.

 SIM CARD

I. Insert SIM card and the phone will detect it if it functions well;

II. Press “Pass” to continue.

 SD CARD

III. Insert SD card and the phone will detect it if it functions well;

IV. Press “Pass” to continue.

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 Battery TEMP

I. It will display the value of battery temperature, current, battery voltage, capacity

rate and battery present if it functions well;

II. Press “Pass” to continue.

 BT

I. Bluetooth will search automatically and it will display device address if it

functions well;

II. Press “Pass” to continue.

 WIFI

I. It will search for WIFI hot spot and it will display searched result on the screen if

it functions well;

II. Press “Pass” to continue.

 GPS

I. It will run GPS and search for satellite, and then it will display info such as

“PRN”, “SNR”, etc. on the screen if it functions well;

II. Press “Pass” to continue

 FACTORY RESET

It will do the factory reset automatically if you press the item.

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3 Battery

3.1 Battery information

1) Battery picture

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2) Battery feature

3) Battery life

The bellowing table shows the nominal battery life respectively in standby and talking mode. These

typical values are expressed in normal temperature with battery initially full charged and under good

ratio coverage. Battery range depends on the network characteristics, the ambient temperature and

particularly on movement.

Model Element Capacity

Battery Li Lithium 2960mAh

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Shine plus

Power pack

VFD 700

Standby time (hours)

Talking time

Power pack Lithium

2G around 500hours/ 3G

around 480hours

2G around 15hours/ 3G around

12hours

* Pmin: minimum transmission power

** DTX: no transmission during period of silence

4) Battery charge time

For a normally discharged battery which has not been stored for long time, the charge time

listed as below table.

Battery type

Typical Charge time

Soft pack

100 minuets

Note:

 If the battery is new, charge it before use. Battery icon will appear after charging a short

time.

 If the battery is deeply discharged, battery icon will appear after charging several minutes

and accompany with a slight sound.



3.2 Battery test

1) Below table describes the various events related to a standard charger connected to a cell phone.

VFD700

Cell phone status before

charger connected

ON OFF

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During charging

Display lights up and following battery icon displayed:

Sequential icon flashing:

After charging

(charger connected)

Following fixed battery icon display :

Table - Battery charge status on handset

2) If the display does not light on or battery icon does not flash when the charger or the cell phone’s

charge function is defective with mechanical or electronics.

In this case:

a) Replace the charger to charge.

 Confirm it works correctly or not.

 If it cannot work correctly after change charger.

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b) Check the Charge connector on the cell phone.

 If it is damaged, replace the cell phone.

3.4 Note of Battery

Potential for fire or burning. Do not puncture, crush, or heat the battery. Strictly avoid using sharp tool to

pry up battery.

Fire extinguisher is needed for emergency.

4. Software download

It is authorized to download software for the handset which needs to be updated. This

downloading tool is called “Sugar MTK_SP”. Thus internet access is necessary. TS

Website: https://css.tclmobile.cn/.

4.1 Equipments requested when download：

⑴ A handset with full power;

⑵ PC with windows system;

⑶ A USB cable.

4.2 Install driver

At the final step of SUGAR setup procedure, it will remind you to install driver.

Please select “Yes”, and then the driver will be installed.

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TCL Alcatel ONE TOUCH 5095I, Alcatel FL02, Alcatel FLASH2 PLUS, Alcatel ONE TOUCH 5095K, Alcatel ONE TOUCH 5095Y, Alcatel SHINE PLUS, VFD 700 Repair Document

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