Olivetti DP N17 Owner's manual

NETWORK PRINTER

DP N17

User Guide

Guida per lutente

Manuel utilisateur

Bedienungshandbuch

Guía del usuario

PUBLICATION ISSUED BY:

Olivetti Lexikon, S.p.A.

77, Via Jervis - 10015 Ivrea (Italy)

Publishing Department:

Olivetti Lexikon, S.p.A.

P.B.U. Ink Jet

Documentazione Utente

1, Via Romano - 10010 Scarmagno (Italy)

ENGLISH

The Olivetti DP N17

Network Laser Printers

User Guide

PUBLICATION ISSUED BY:

Olivetti Lexikon, S.p.A.

77, Via Jervis - 10015 Ivrea (Italy)

Publishing Department:

Olivetti Lexikon, S.p.A.

P.B.U. Ink Jet

Documentazione Utente

1, Via Romano - 10010 Scarmagno (Italy)

Copyright protection claimed includes all forms of matters of copyrightable materials

and information now allowed by statutory or judicial law or hereinafter granted,

including without limitation, material generated from the software programs which

are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

XEROX® is a trademark of Xerox Corporation or its subsidiaries.

Adobe® and PostScript® are trademarks of Adobe Systems Incorporated.

PCL, HP, and LaserJet are trademarks of Hewlett-Packard Company. IBM is a

trademark of International Business Machines Corporation. Microsoft, Microsoft

Windows, Microsoft Word, MS, and MS-DOS are trademarks of Microsoft

Corporation. Univers is a trademark of Linotype AG or its subsidiaries. WordPerfect

is a trademark of Corel Corporation. Centronics is a trademark of Centronics

Corporation. Macintosh and TrueType are trademarks of Apple Computer,

Incorporated. OnPage is a trademark of COMPUTER:applications, Inc. All other

product names are trademarks/tradenames of their respective owners.

PCL, PCL 5e and PCL 6 are trademarks of Hewlett Packard Company. This printer

contains an emulation of the Hewlett Packard PCL 5e and PCL 6 command

languages, recognizes HP PCL 5e and PCL 6 commands, and processes these

commands in a manner comparable with Hewlett Packard LaserJet printer products.

This product includes an implementation of LZW licensed under U.S. Patent

4.558.302.

Notice

Specifications described in this publication are subject to change without notice. Use

of some features may be limited by your hardware or software configuration. Contact

your dealer for details.

The mark affixed to the product certifies

that the product satisfies the basic quality

requirements.

Table of Contents

i

DP N17 User Guide ❖ i

ENGLISH

Chapter 1

Getting Started

...............................................................................

1-1

User Documentation Roadmap...................................................1-2

Printed Documentation.............................................................1-2

DP N17 Documentation CD .....................................................1-3

Using the CDs...........................................................................1-3

How Much of This Book Must I Read?......................................1-4

Printer Components.....................................................................1-5

Installing Your Printer................................................................1-6

Printing a Configuration Sheet...................................................1-7

Chapter 2

Printer Management Software and Drivers

.................................

2-1

Using CentreWare DP with the DP N17 ....................................2-2

DP N17 PCL Printer Drivers ......................................................2-3

DP N17 PostScript Printer Drivers.............................................2-4

Driver Features............................................................................2-5

Installing CentreWare and Drivers.............................................2-7

Configuring Your Drivers.........................................................2-7

ii ❖ DP N17 User Guide

Chapter 3

Using the Control Panel

................................................................

3-1

Control Panel Features ...............................................................3-2

The Display...............................................................................3-3

Menu Options ..............................................................................3-4

Chapter 4

Paper Loading and Orientation

....................................................

4-1

Selecting Paper ............................................................................4-2

Storing Paper...............................................................................4-4

Loading Paper .............................................................................4-5

Using Tray 1 .............................................................................4-5

Using the MBF..........................................................................4-8

Using the 500-sheet Paper Deck and Cassette.......................4-13

Using the High Capacity Feeder............................................4-15

Using the Envelope Feeder.....................................................4-18

Automatic Tray Switching.........................................................4-20

Paper Size/Type Mismatch......................................................4-21

Duplex (Two-Sided) Printing....................................................4-22

Print Orientation and Control Panel Settings........................4-23

Chapter 5

Clearing Jams and Jam Recovery

................................................

5-1

Paper Jams...................................................................................5-2

What Causes a Paper Jam?......................................................5-2

Clearing Paper Jams ...................................................................5-3

Tray 1 Jam................................................................................5-7

MBF Jam...................................................................................5-8

Tray 2 Jam with 500-sheet Paper Deck and Cassette..............5-9

Tray 3 Jam with 500-sheet Paper Deck and Cassette............5-10

Tray 2 or Tray 3 Jam with 2,000-sheet HCF..........................5-11

Envelope Feeder Jam..............................................................5-12

OCT Jam.................................................................................5-13

Duplex Module Jam................................................................5-13

Paper Exit Jam........................................................................5-14

EP Cartridge Jam...................................................................5-14

DP N17 User Guide ❖ iii

ENGLISH

Paper Mismatch Jam ..............................................................5-15

Misfeed Jam at Startup ...........................................................5-15

Fuser Jam ...............................................................................5-16

Chapter 6

Replacing Consumables

................................................................

6-1

Replacing the EP Cartridge ........................................................6-2

Replacing the Fuser Cartridge/BTR...........................................6-4

Chapter 7

Troubleshooting

............................................................................

7-1

Diagnostic Message Display........................................................7-2

Printer Operation Problems........................................................7-3

Chapter 8

References

.....................................................................................

8-1

Further References......................................................................8-2

Index

iv ❖ DP N17 User Guide

Chapter 1: Getting Started ❖ 1-1

ENGLISH

Getting Started

Chapter1

User Documentation Roadmap

.................................................

1-2

How Much of This Book Must I Read?

....................................

1-4

Printer Components

...................................................................

1-5

Installing Your Printer

..............................................................

1-6

Printing a Configuration Sheet

.................................................

1-7

User Documentation Roadmap

1-2 ❖ DP N17 User Guide

User

Documentation

Roadmap

Your DP N17 printer is packaged with documentation in both

printed form and on CD. There are three CDs:

•

Product CD

, which contains printer drivers.

•

Printer Management Software CD

, which contains various

client software and the documentation for it.

•

Documentation CD

, which contains user documentation.

This section serves as a roadmap for the printed and CD

documentation

Printed Documentation

Your DP N17 printer was packaged with the following pieces of

printed documentation:

•

Quick Install Guide

, which shows you how to get your printer

up and running.

•

User Guide

(this book), which provides you with the basic

information needed to use your printer. (More detailed user

information is contained in the

System Administrator Guide

on

your Product CD.)

•

Quick Network Install Guide

, which briefly shows you how to

connect your printer to a network in your specific environment.

(More detailed Network/Environment information is contained

in the

Technical Information Guide

on your Documentation

CD.)

User Documentation Roadmap

Chapter 1: Getting Started ❖ 1-3

ENGLISH

DP N17

Documentation CD

Your DP N17 printer was also packaged with a CD that contains the

following pieces of information:

•

User Guide

(electronic version of this book)

• Quick Network Install Guide

• System Administrator Guide

• Technical Information Guide

• Documentation Update

The System Administrator Guide contains the following

information should you require it:

• Printer installation instructions, in Chapter 1.

• Installation instructions for all DP N17 options, in Appendix C.

• Installation instructions for the EP cartridge and BTR

replacement, in Appendix B.

The System Administrator Guide also contains a considerable

amount of more detailed user information.

Using the CDs

The documentation on the Documentation CD is provided as PDF files,

which are opened in Adobe Acrobat Reader (provided on the CD if you

do not already have it installed). These files contain hypertext links that

enable you to jump from the Table of Contents or Index directly to the

page where you are looking for information, as well as from page to

page where information is cross-referenced. Simply move the cursor

over a hypertext link and it changes to a pointing finger. Then click on

the link to jump to the link’s destination.

The PDF files also enable you to print the specific pages you need,

rather than printing an entire chapter or manual.

Product CD, Documentation CD and the Printer Management CD

are provided with installation booklets in their respective jewel

cases. You can also refer to the ReadMe files on the CDs for more

information.

DP N17 printer drivers are also contained on the Product CD. The

majority of driver documentation is provided via the Help files

included with the drivers.

Sinced both the Product CD and the Printer Management Software

CD contain so much important information, please ensure that you

save them and keep them in a safe place.

How Much of This Book Must I Read?

1-4 ❖ DP N17 User Guide

How Much of This

Book Must I

Read?

Use this book as a reference for:

• Getting Started (

Chapter 1: Getting Started

)

• Information about CentreWare and installing printer drivers

(

Chapter 2: Printer Management Software and Drivers

)

• Instructions on using the Control Panel (

Chapter 3: Using the

Control Panel)

• Paper specifications, loading paper, and duplex printing

(

Chapter 4: Paper Loading and Orientation

)

•Clearing Jams(

Chapter 5: Clearing Jams and Jam Recovery

)

• Replacing Your Toner Cartridge and Fuser Cartridge/BTR

(

Chapter 6: Replacing Consumables

)

• Troubleshooting printing problems if they occur

(

Chapter 7: Troubleshooting

)

• Further References (

Chapter 8: References

)

Printer Components

Chapter 1: Getting Started ❖ 1-5

ENGLISH

Printer

Components

The major printer components are indicated below.

Figure 1.1 Major printer components

Front View

1

Control Panel Display

2

Control Panel Keypad

3

Recessed Grip

4

Power Switch

5

Standard Output Bin

6

Front Cover

7

Front Cover Release Button

8

MBF (Multi-bypass Tray)

9

MBF Release Point

10

Tray 1

Rear View

1

Option Interface Cover

2

Rear Cover

3

Power Inlet

4

Ethernet Ports

5

Parallel Port

6

Serial Port

7

Diagnostic LED

8

Ethernet LED

9

Port for Optional Network

Card

Installing Your Printer

1-6 ❖ DP N17 User Guide

Installing Your

Printer

There are other documents which will help you install your printer.

The purpose of this section is simply to guide you to those

documents (and sections of documents). The following

documentation is available for installation assistance:

• The DP N17 System Administrator Guide (on the DP N17

Documentation CD)

— Chapter 1 shows how to initially install the DP N17.

— Appendix B shows how tolreplace the DP N17 EP Cartridge

and BTR/Fuser.

— Appendix C shows how to install (and remove) the 2,500

Sheet Feeder, Duplex Module, Envelope Feeder, Hard Disk

Drive, XNIC Network Interfaces, and memory SIMMs.

• The 2,500 Sheet Feeder and Envelope Feeder have installation

instructions in their boxes, while the other N17 options have

wordless instructions

on

their boxes.

• The DP N17 itself comes with a Quick Start Card which guides

you on your initial installation of the printer.

• The DP N17 Quick Network Install Guide provides guidance as

to how to connect to the network within your specific

environment.

• Chapter 2 of this guide provides some direction on how to

install your DP N17 drivers and CentreWare software. More

information is provided on the CD.

• More detailed information about installation can also be found

in your CentreWare Users Manual, contained on the Printer

Management Software CD that comes with your DP N17.

Please remember to save and store all your packing materials in a

dry place so that you can retrieve these materials in the future

should you be required to transport your DP N17 or its options.

Printing a Configuration Sheet

Chapter 1: Getting Started ❖ 1-7

ENGLISH

Printing a

Configuration

Sheet

A very convenient way of both testing basic printer operation and

determining how your printer is configured is to print a

Configuration Sheet.

The following operator sequence from the DP N17 Control Panel

will cause a Configuration Sheet to be printed:

1. Press

Menu Up

or

Menu Down

until you see:

Menus

Test Menu

on the Display.

2. Press

Item Up

or

Item Down

until you see:

Test Menu

Config Sheet

on the Display.

3. Press

Enter

. The Configuration Sheet will be printed.

Printing a Configuration Sheet

1-8 ❖ DP N17 User Guide

Chapter 2: Printer Management Software and Drivers ❖ 2-1

ENGLISH

Printer Management

Software and Drivers

Chapter2

Using CentreWare DP with the DP N17

..................................

2-2

DP N17 PCL Printer Drivers

....................................................

2-3

DP N17 PostScript Printer Drivers

...........................................

2-4

Driver Features

..........................................................................

2-5

Installing CentreWare and Drivers

...........................................

2-7

Using CentreWare DP with the DP N17

2-2 ❖ DP N17 User Guide

Using CentreWare

DP with the DP

N17

CentreWare DP is easy-to-use printer management software for

Olivetti printers. Through the ease of point-and-click navigation,

you can install, connect, and configure the DP N17 on a network,

quickly and easily.

CentreWare DP provides network administrators with simplified

setup procedures and effortless management of networked Olivetti

DP N17 printers.

Table 2.1 lists CentreWare DP key features and benefits. For more

specific information about CentreWare DP use and operation, see

“The CentreWare DP User Guide.”

CentreWare DP SunOS/Solaris Services are also available to allow

you to set up queues, and contain your DP N17 drivers for SunOS/

Solaris. All of the CentreWare DP software and documentation are

on your Printer Management Software CD.

Table 2.1 CentreWare DP key features and benefits

Feature Benefit

Setup Wizard Provides a step-by-step guide to get your printer quickly up and running

on the network.

Advanced Setup Provides a tool to service multiple file servers and queues.

Instant Status Allows you to select a printer from the Printer List to see what that

printer is doing at any given time.

Remote Configuration and Management Allows you to do most configuration and monitoring tasks from your

workstation.

Printer Upgrades Allows you to upgrade your printer from your workstation.

DP N17 PCL Printer Drivers

Chapter 2: Printer Management Software and Drivers ❖ 2-3

ENGLISH

DP N17 PCL

Printer Drivers

The DP N17 supports the PCL Emulation printer drivers listed in

Table 2.2. To take full advantage of all the printer's features when

printing PCL jobs, install the appropriate DP N17 PCL Emulation

printer driver(s).

Table 2.2 DP N17 PCL printer drivers

Environment Printer Driver

Windows Windows 3.1x/ Windows 95

Windows NT 3.5.1

Windows NT 4.0

DP N17 PostScript Printer Drivers

2-4 ❖ DP N17 User Guide

DP N17 PostScript

Printer Drivers

The DP N17 supports the PostScript drivers listed in Table 2.3. To

take full advantage of all the printer's features when printing

PostScript jobs, install the appropriate DP N17 printer driver(s).

Table 2.3 DP N17 PostScript printer drivers

Environment Printer Driver

Windows Windows 3.1x/ Windows 95

Windows NT 3.5.1

Windows NT 4.0

IBM OS/2 OS/2 Ver. 2.1

OS/2 WARP

Macintosh System 6.x

System 7.x

UNIX Sun OS 4.14,

IBM AIX 4.1.x, 4.2.x,

HP-UX 9.x, 10.x

Sun Solaris 2.4, 2.5, 2.51, 2.6

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Olivetti DP N17 Owner's manual

Olivetti DP N17 Owner's manual

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