Digimerge DNE14TL2 User manual

www.digimerge.com

Instruction Manual

English Version 1.0

CMS DH-PRO

Central Management Software for

DVRs and IP Cameras

i

TABLE OF CONTENTS

CMS-DH Pro Central Management Software . . . . . . . . . . . . . . . . . . . . . . . . 1

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Installing CMS-DH PRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Starting CMS-DH PRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Adding DVRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Adding a DVR from the local area network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Adding a DVR using a DDNS address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Adding IP cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Adding IP cameras from the local area network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Adding IP cameras using a DDNS address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Adding a Virtual DVR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Creating New Group Folders & Sub folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Configuring General System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Recording Video to the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Manual Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Scheduled Recording (IP Cameras Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Configuring the Recording Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Configuring Overwrite Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Playing Back Recorded Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Remote Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Video Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Local Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Saving Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Converting video files to AVI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Schedule Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Taking Screen Captures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Viewing File Download Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Changing Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Sequencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

E-Map Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Viewing Video on E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Configuring E-Map Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Zooming into the E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Removing Camera Icon in the E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Adding Multiple E-Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

ii

Miscellaneous Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Viewing DVR Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Closing Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Locking Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

DVR Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

CMS-DH PRO System Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

PTZ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Setting PTZ Pre-Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

DVR Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

IP Camera Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Configuring Post Event Action Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Setting up Post Event Actions on a NO/NC Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Setting Message Pop-up Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Setting Video Pop-up Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Running CMS-DH PRO on Multiple Monitors. . . . . . . . . . . . . . . . . . . . . . . . 50

1

CMS-DH PRO CENTRAL MANAGEMENT SOFTWARE

CMS-DH Pro is a central management software that allows you to view and manage up to 300

Digimerge Touch series DVRs and up to 16 SyncroIP Series IP cameras.

System Requirements

Your system must meet the system requirements below:

Minimum Specification

1

1. Increasing the number of IP cameras increases the computing and bandwidth

requirements

CPU Core 2 Quad 2.4 GHz or higher

RAM 4 GB or higher

Video Card

2

2. Make sure to install video card drivers provided by the manufacturer.

DirectX® 9.0 compatible video card

NVIDIA GeForce 9500GT or higher; 512 MB video memory or higher

Network 1 Gigabit internal network recommended (including NIC, router/switch, and Cat 5e or

higher RJ45 cabling)

512 MB or higher upload speed for remote connections

HDD 1 GB free, excluding space required for recording

E-IDE, PATA, SATA, SCSI, SAS (7200 RPM or faster). Separate Physical HDD for

recordings using more than 8 cameras

3

3. If you have 16 or more IP cameras, it is recommended to balance recordings between

separate hard drives. RAID system recommended.

Operating

System

Windows® Vista Business, Enterprise, or Ultimate (32 bit or 64 bit)

Windows® 7 Professional, Enterprise,

or Ultimate (32 bit or 64 bit)

Windows® Server 2003 (32 bit or 64 bit), Windows® Server 2008 R1/R2 (32 bit or 64 bit)

2

Installing CMS-DH PRO

INSTALLING CMS-DH PRO

To install CMS-DH PRO:

1. Insert the software CD, and click the Ins

tall CMS-DH PRO button

• Or download CMS-DH PRO for free from ww

w.digimerge.com. Extract the CMS-DH PRO setup

file and then double-click it.

NOTE: Y

ou may receive installation warnings. This is normal. Accept the security warnings to

continue.

2. Follow the on-screen instructions to install the software.

3. Click Ye

s to restart the computer when prompted.

3

STARTING CMS-DH PRO

To start CMS-DH PRO:

• Double-click the CMS-DH PRO icon ( ) on the desktop.

Adding DVRs

Adding a DVR from the local area network (LAN)

Once you open CMS-DH PRO, you can add a DVR.

Prerequisites:

• DVR must have access to the local area network (LAN).

To add a DVR to CMS-DH PRO:

1. Click Devic

e.

2. Click Ad

d.

3. Under Type, select DV

R. Then, click Scan to locate connected DVRs on the network.

Device

Scan button

DVRs that were

discovered on the LAN

NOTE: By default, when

adding a DVR from the

LAN, the DVR name will

automatically be named

the last 3 digits of the IP

address.

Select DVR

4

Starting CMS-DH PRO

4. Click on the DVR you wish to add to CMS-DH PRO, and then click Apply>OK.

• The DVR appears on the left panel.

5. Click on the DVR you want to connect, and click the Offline butt

on.

6. Double-click the name of the DVR to connect to the system.

NOTE: T

o add another DVR from the network, you must click the Online button to disconnect

the DVR. Then repeat steps 1-5 to add the new DVR.

Apply

Ok

If you have changed the default password of the DVR,

you must select the DVR from the list, then manually

re-enter the new password in the Password field, and

then click Apply and then OK.

1. Select the DVR you want to connect.

2. Click the Offline button

Double-click to connect to DVR

5

Adding a DVR using a DDNS address

If you have DVR systems that have DDNS set up, you can add them to CMS-DH PRO.

Prerequisites

• Create a DDNS account.

• Ent

er the DDNS information into the DVR locally.

• Port forward the required ports to the router.

To add a DVR using a DDNS address:

1. Click the Online

button if CMS-DH Pro is still connected. Click Device.

2. In the Device manager window, click Add.

3. Beside the Type drop-down menu, select DV

R.

Device

Add

6

Starting CMS-DH PRO

4. Enter the following into the blank fields:

• Name: E

nter the DVR name of your choice.

• IP/DDNS: Enter the DVR’s DDNS address (for example

tomsmith.digimerge.net

).

• Port: Enter the DVR’s port number.

• User: Enter the DVR’s user name.

• Password: Enter the DVR’s password.

5. Click A

pply>Ok.

Enter the DVR name

Enter the DVR’s Port number

Enter the DVR’s user name

Enter the DVR’s password

Enter the DVR’s

DDNS address

Apply

Ok

7

Starting CMS-DH PRO

6. Click the Offline button to connect to the DVR. Double-click the DVR icon to begin viewing.

Result

Once you have added the DVR, you can add multiple DVRs and view them in the tab.

To switch DVR,

click on the tabs near the top of the window.

1. Click the Offline button

2. Double-click DVR icon

Click the tab to switch DVR

8

Adding IP cameras

Adding IP cameras from the local area network (LAN)

Once you open CMS-DH PRO, you can add IP cameras.

Prerequisites:

• IP camera(s) must have access to the local area network (LAN).

To add IP cameras from the LAN:

1. Click Devic

e.

2. Click Add.

3. Under Type, select NVR.

4. Under Name, enter a name for your IP camera or group of IP cameras. This can be anything

of y

our choice.

5. Click Scan.

The Auto Scan window opens.

6. Click Scan.

7. CMS-DH PRO scans for IP cameras on your local network.

Device

Add

Select NVR

Enter a Name

Click Scan

9

Starting CMS-DH PRO

8. Click Ok to confirm and add the cameras to the IP camera list.

9. Option

al: Recording is not configured by default when connecting IP cameras to CMS-DH Pro.

To configure recording:

• Configure a recording schedule for your cameras. For details, see “Scheduled Recording (IP

Ca

meras Only)” on page 21.

Click Scan

Ok

Double-click camera

Update Account and Password

Click Apply IP camera

If you have changed the user name or password for the

camera, you must manually update the user name and

password by doing the following: click

Ok, double-click on the

camera under IP Camera List, edit the Account and Password

as needed and click Apply IP camera.

10

Starting CMS-DH PRO

• To select a custom recording directory for your IP cameras, enter the desired directory under

Download Path or click to select a directory.

NOTE: It is recommended to use a hard drive other than your main system drive for recording.

10. Click A

pply to save changes to Device Manager. Then click Ok to exit device manager.

11. Click the Offline but

ton.

Select Download

Path

IP cameras added

Click Apply then Ok

1. Click the Offline button

2. Double-click IP camera group or click + and double-click individual cameras

11

Starting CMS-DH PRO

12. Double-click the IP camera group to view the cameras. Or, click + to expand the group and

double-click an individual camera to open it.

Result

Once you have added the IP cameras, an IP cameras tab appears

with the name you created

earlier. You can switch between tabs for IP cameras or DVRs, or you can view IP cameras and

analog cameras connected to DVRs side-by-side by using the Virtual DVR feature (see “Adding a

Virtual DVR” on page 14).

Adding IP cameras using a DDNS address

If you have set up DDNS for your IP cameras, you can add them to CMS-DH PRO for connections

over the Internet.

Prerequisites:

• Create a DDNS account for each IP camera.

• Ent

er the DDNS information into the IP camera or cameras locally.

• Port forward the required ports to the router.

NOTE: See

the manual for your IP camera for details on setting up DDNS.

To add IP cameras using a DDNS address:

Click the tab to switch to DVR

12

1. Click the Online button if CMS-DH Pro is still connected. Click Device.

2. Click Ad

d.

3. Under Type, select NVR.

4. Under Name, enter a name for your IP camera or group of IP cameras. This can be anything

of y

our choice.

5. Click Ad

d. The Add Camera window opens.

6. Configure the following:

• Mo

del: select DIGI VIEW.

• IP: Enter the Domain Name received in the confirmation email after you registered for DDNS

followed by .digimerge.net. For example, if your Domain Name is tomsmith, enter

tomsmith.digimerge.net.

• Stream Port: Enter the Control Port of the camera.

• Setup Port: Enter the HTTP Port of the camera.

• Account: Enter the camera’s user name.

• Password: Enter the camera’s password.

7. Click A

pply IP camera.

Device

Add

Select NVR

Enter a Name

Click Add

13

8. Repeat steps 5-7 for any additional cameras you would like to add.

9. Under Live Stream, select Sub

stream. This will allow CMS-DH PRO to use the low-resolution

stream for the cameras for improved performance over the Internet.

10. Option

al: Recording is not configured by default when connecting IP cameras to CMS-DH Pro.

To configure recording:

• Configure a recording schedule for your cameras. For details, see “Scheduled Recording (IP

Ca

meras Only)” on page 21.

• To select a custom recording directory for your IP cameras, enter the desired directory under

Download Path or click to select a directory.

NOTE: It is r

ecommended to use a hard drive other than your main system drive for recording.

11. Click A

pply to save changes. Then click Ok to exit Device Manager.

Select Sub stream

Select Download

Path

14

12. Click the Offline button.

13. Double-click the IP camera group to view the cameras. Or, click

+ to expand the group and

double-click an individual camera to open it.

Adding a Virtual DVR

A virtual DVR allows you to add video sources from multiple DVRs or IP cameras, into one main

window.

Prerequisites

• Ensure the DVRs and IP cameras are online, and connected to CMS-DH PRO.

1. Click the Offline button

2. Double-click IP camera group or click + and

double-click individual cameras

1

DVR

IP Camera

2

3

4

5

6

7

8

9

A

Example

A

3

5

4

6

9

7

8

2

Virtual DVR

Video feed from DVR #1

Video feed from IP camera

In the example below, multiple video sources from two DVRs are grouped into

the Virtual DVR.

(Combined video feeds from DVR and IP camera)

15

Starting CMS-DH PRO

To add a Virtual DVR:

1. Click the Ne

w VDVR button ( ).

2. Double-click the virtual DVR icon in the tree menu on the left.

3. Click the + symbol

to expand the DVR or IP camera group menu tree.

Virtual DVR icon

Click the + symbol to

expand menu tree

Expanded DVR

OR

Expanded IP

Camera Group

16

Starting CMS-DH PRO

4. Drag the DVR cameras or IP cameras into the Virtual DVR window.

NOTE: Y

ou can drag the camera into any desired channel in the virtual DVR.

5. Repeat step 3-4 as required for different DVRs or IP camera groups.

Creating New Group Folders & Sub folders

Creating group folders and sub-folders helps you organize multiple DVRs. For example, you can

create a new folder for each different DVR.

To create group folders:

Example

Drag

D

r

a

g

D

r

ag

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