JB JB-20 User manual

Brand: JB

Model: JB-20

Category: Telephones

Type: User manual

This manual is also suitable for

∆

M10600

JB-20

The Big Button Phone

©Plantronics, Inc., 12082 Western Avenue, Garden Grove, California 92841

VOICE: (800) 874-3005 TTY:(800)772-2889 FAX: (714) 897-4703

E-Mail: [email protected] Web: www.ameriphone.com

Operating Instructions

English

Important Safety

Instructions

When using your telephone equipment, always follow

basic safety precautions to reduce the risk of fire, electric

shock, and injury to persons, including the following:

1. Read and understand all instructions. Observe all

warnings and other markings on the product.

2. During thunderstorms, avoid using telephones except

cordless models. There may be a slight chance of

electric shock from lightning.

3. Do not use a telephone near a gas leak. If you sus-

pect a gas leak, report it immediately, but use a tele-

phone away from the area where gas is leaking.

4. Do not use this product near water, or when you are

wet. For example, do not use it in a wet basement or

shower, or next to a swimming pool, bathtub, kitchen

sink or laundry tub. Do not use liquids or aerosol

sprays for cleaning. If the product comes in contact

with any liquids, unplug any phone line or power cord

immediately. Do not plug the product back in until it

has dried thoroughly.

5. Install this product in a protected location where no

one can trip over any phone line or power cord.

Protect cords from damage or abrasion.

6. If this product does not operate normally, review the

“Troubleshooting” section. If you cannot resolve the

problem, or if the product is damaged, refer to the

Ameriphone Warranty. Do not open this product

except as may be directed in this owner’s manual.

Opening this product or reassembling it incorrectly

may expose you to hazardous voltages or other risks.

Opening this product automatically voids the warranty.

7. If this product uses batteries as power back-up during

power outages, replace batteries only as described in

this owner’s manual. Do not burn or puncture used

batteries — they contain caustic chemicals.

8. Unplug this product from the wall outlet and refer

servicing to qualified service personnel under the fol-

lowing conditions:

A. When the power supply cord or plug is damaged

or frayed.

B. If liquid has been spilled on the product.

C. If the product has been exposed to rain or water.

D. If the product does not operate normally by follow-

ing the operating instructions. Adjust only those

controls that are covered by the operating instruc-

tions because improper adjustment of other con-

trols may result in further damage.

E. If the product has been dropped or appears

damaged.

F. If the product exhibits a distinct change in perfor-

mance.

9. If this product has a polarized plug with one wide

prong, it may not fit in non-polarized outlets. Do not

defeat the purpose of these plugs. If they do not fit in

your outlet, the outlet should be replaced by an

electrician.

ADDITIONAL SAFETY NOTES FOR

CANADIAN USERS

NOTICE: The Canadian Department of Communications

label identifies certified equipment. This certification means

that the equipment meets certain telecommunications net-

work protective, operational and safety requirements. The

Department does not guarantee the equipment will operate

to the user's satisfaction.

Before installing the equipment, users should ensure that it

is permissible to be connected to the facilities of the local

telecommunications company. The equipment must also be

installed using an acceptable method of connection. The

customer should be aware that compliance with the above

conditions may not prevent degradation of service in some

situations. Repairs to certified equipment should be made

by an authorized Canadian maintenance facility designat-

ed by the supplier. Any repairs or alteration made by the

user to this equipment, or equipment malfunctions, may

give the telecommunications company cause to request the

user to disconnect the equipment.

Users should ensure for their own protection that the electri-

cal ground connections of the power utility, telephone

lines and internal metallic water pipe system, if present,

are connected together. This precaution may be particularly

important in rural areas.

CAUTION: Users should not attempt to make such connec-

tions themselves, but should contact the appropriate electric

inspection authority, or electrician, as soon as possible.

NOTICE: The LOAD NUMBER (LN) assigned to each

terminal device denotes the percentage of the total load to

be connected to a telephone loop which is used by the

device, to prevent overloading. The termination on a loop

may consist of any combination of devices subject only to

the requirement that the sum of the load numbers of all

devices does not exceed 100.

SAVE THESE INSTRUCTIONS

Contents

CHAPTER 1: INTRODUCTION ..................................................................2

CHAPTER 2: PACKAGE CHECKLIST ..........................................................2

CHAPTER 3: FEATURES IDENTIFICATION ..............................................3

CHAPTER 4: INSTALLATION......................................................................4

Desk mounting........................................................................4

Wall mounting ........................................................................4

CHAPTER 5: OPERATING YOUR

JB-20

....................................................5

Dialing......................................................................................5

Adjusting the ringer tone..........................................................5

Adjusting handset volume ......................................................5

Ringer volume..........................................................................6

Hold ........................................................................................6

Last number redial ..................................................................6

Programming the Emergency buttons ....................................6

Dialing with an Emergency button ..........................................7

Programming frequently dialed numbers ................................8

Memory dialing........................................................................8

Direct Audio Output ................................................................9

CHAPTER 6: TROUBLESHOOTING ........................................................10

CHAPTER 7: FCC INFORMATION............................................................11

CHAPTER 8: WARRANTY ........................................................................16

CHAPTER 9: SPECIFICATIONS ................................................................17

INDEX ........................................................................................................17

CHAPTER 1

INTRODUCTION

Please make sure your

JB-20

package includes the items as

shown below:

Phone Cords

CHAPTER 2

PACKAGE CHECKLIST

Phone Base Plate

Fig. 1 - Package Components

Coiled Handset

Cord

DIALOGUE

JB-20

OPERATING

INSTRUCTIONS

Handset

Operating

Instructions

Thank you for selecting the amplified

telephone

JB-20

from Ameriphone.

These Operating Instructions and the

associated Quick Operating Guide pro-

vide you with the information you need

to use your

JB-20

effectively and

safely. Read this manual thoroughly

before using your telephone. Keep the

manual near the telephone for easy reference.

Warranty Service

Your telephone is designed to provide

years of quality service. Should the

phone malfunction and the Trouble-

shooting Chart on page 9 does not

resolve the problem, follow the

Warranty procedure on page 10.

Sales Receipt

Be sure to save your sales receipt as

proof of purchase date should you

need warranty service.

Help from Ameriphone

For help with using your

JB-20

, call

our Customer Relations department at

800-894-3005.

Please make sure your

JB-20

pack-

age includes the items shown in

Figure 1.

CHAPTER 2

PACKAGE CHECKLIST

Base Unit

CHAPTER 3

FEATURES IDENTIFICATION

Fig. 2 - Features on

JB-20

Ringer

control switch (volume)

Audio Output jack

Tone / Pulse switch

Emergency buttons

Braille characters

Raised letters for

easy identification

REDIAL button

MEMORY button

HANDSET VOL

control (volume)

FLASH button

PROG button (program)

RINGER TONE

selector

HOLD

button

CHAPTER 4

INSTALLATION

1. Pull the handset hook out

and reverse its position so

that the hook points up.

2. Install the Base Plate by

sliding the small tabs

into the upper slots. Push

on the bottom of the Base

Plate until it snaps into

place.

Desk Mounting

1. Plug in the long phone

cord.

2. Plug the handset cord

into the telephone.

3. Lift the handset and listen

for a dial tone.

4. Your

JB-20

is ready to

use.

Wall Mounting

Fig.3 - Connections and installation

Fig. 5 - Phone base installation

for wall mounting

ANUAL

AUTO

Fig. 4 - Reversing the hook

Dialing

Pick up the handset and dial like

any other telephone.

If you read Braille, you can use

the small bump on the

5 button to

help identify correct buttons. You

can also use the Braille characters

on the buttons to find the letters

on each button. For example, the

2 button has Braille characters for

A, B and C.

Adjusting the Ringer Tone

1.Adjust the Ringer Tone

selector to suit your hearing

Adjusting Handset Volume

1.Pick up the handset.

2. Adjust the

HANDSET

VOLUME slider to suit your

hearing.

CHAPTER 4

(CONTINUED)

3. Plug in the short phone

cord.

4. Align the posts on the wall

mount with the holes in

back of the

DIALOGUE

JB-

Slide the phone down

on the posts to secure it.

5. Lift the handset and listen

for a dial tone.

6. Your

JB-20

is ready to

use.

Fig. 6 - Wall mounting installation.

CHAPTER 5

OPERATING YOUR

DIALOGUE

JB-20

Fig. 7 - Adjusting ringer tone

CHAPTER 5

(CONTINUED

2.To return to your call, pick up

the handset.

Note

: When the DIALOGUE

JB-

is on HOLD, if you pick up

another phone that is on the

same line, the

DIALOGUE

JB-

will automatically hang up.

You can continue your call on

the other phone.

Last Number Redial

Lift the handset and press the

REDIAL button to dial the last

number you dialed.

Programming the Emergency

Buttons

The Emergency Buttons can be

programmed to dial numbers

with one touch. You may wish to

use these buttons for police, fire

or medical response.

Ringer Volume

Adjust the RINGER volume

control to suit your hearing.

Hold

1.To put the phone on hold,

press the

HOLD button and

put the handset in its cradle.

The red light in the Ring

Flasher shows

HOLD is on.

Fig. 9 - Ringer volume

Fig. 10 - Hold Button and indicator

Fig. 11 - Redial button

Fig. 8 - Adjusting the call volume

1.Lift the handset and press the

PROG button.

2.Enter the phone number as you

would normally dial it.

3.Press

PROG button again.

Fig. 12 - Prog button

Fig. 13 - Telephone keypad

Fig. 14 - Prog button

Fig. 15 - Emergency button

4. Press one of the Emergency

buttons.

5.Hang up the handset.

6.The number is now stored into

the Emergency button you

selected.

7.To change a stored number or

to program another memory

button, repeat this process from

step 1.

Dialing With An Emergency

Button

1.Lift the handset.

2.Press one of the Emergency

buttons.

The number you have stored

for that button will be automati-

cally dialed.

CHAPTER 5

(CONTINUED

CHAPTER 5

(CONTINUED)

6.The number is now stored into

the number button you selected.

7.To change a stored number or

to program another memory

button, repeat this process from

step 1.

Memory Dialing

1.Lift the handset.

2.Press

MEMORY and one of

the number buttons.

The number you have stored for

that button will be automatically

dialed.

Programming Frequently

Dialed Numbers

1.Lift the handset and press

the PROG button.

2.Enter the phone number as you

would normally dial it.

3.Press the

PROG button again.

4.Press MEMORY, then one of

the number buttons: 0, 1, 2, 3,

etc.

Note

: # and

keys are not

available for this function.

5.Hang up the handset.

Fig. 17 - Telephone keypad

Fig. 18 - Memory button

Fig. 16 - Prog button

Direct Audio Output

The AUDIO OUTPUT socket allows

you to connect the DIALOGUE

JB-

to a hearing aid, cochlear

implant or other assistive listening

devices.

To use this port, plug in a compatible

auxiliary cable and connect it to your

assistive listening device. Speak into

the handset when you use the Audio

Output connection.

Cochlear Implant Adapter Cord:

A cochlear adapter cord is available

from Ameriphone that can be used to

plug the

JB-20

directly into a

speech processor.

WARNING! During thunderstorms, avoid

using telephones as electric shock from

lightning can occur. Before plugging any

cord into your speech processor, you must

consult your implant manufacturer.

Connecting the speech processor:

Plug the mono end of the plug into

the speech processor.

Plug the stereo end of the plug into

the Audio Output socket on the

phone.

Speak into the handset when using

the Cochlear Implant Adapter Cord.

CHAPTER 5

(CONTINUED)

AUDIO

OUTPUT

Figure 19 - Audio Output

Socket and Cochlear

Cord Hook-up

Figure 20 - Connecting the

Speech Processor

DIALOGUE

VCO

HOLD PROG

FLASH REDIAL

TONE

VOL

AMPLIFY

Q Z

POWER

LED RELAY REL MGS BACKSPACE SPACEAUTO ANS

SIGNAL

LED

M2 M3 M4 M5

SELECT SHIFT

! $

()

/ ' + -

, .

: ;

TEXT

CHAPTER 6

TROUBLESHOOTING

If any problem should arise during operation of your

JB-20

, go through

the suggestions listed below. Should the difficulty persist, contact

Ameriphone or your authorized dealer for assistance.

CAUSE AND

CORRECTIVE ACTION

Check all phone cord connec-

tions.

No number stored in that

memory button. See

"Programming Frequently

Dialed Numbers

See "Installation" section to

reset the dial mode switch.

Make sure the ringer is not set

to "Off" position.

Check all the connections.

Make sure the cords are

plugged in

correctly.

SYMPTOM

No dial tone

No number

dialed when memory

button pressed

Call cannot be dialed,

or is dialed slowly

No audible ring

Phone ”locks- up“; no

functions operate

CHAPTER 7

FCC INFORMATION

Part 68 of FCC Rules

Information

This equipment complies with Part

68 of the FCC rules and the

requirements adopted by the

ACTA. On the bottom of this

equipment is a label that contains,

among other information, a

product identifier in the format

US:AAAEQ##TXXXX. If requested,

this

number must be provided to the

telephone company.

A plug and jack used to connect this

equipment

to the premises wiring

and telephone network must com-

ply with the applicable

FCC Part

68 rules and requirements

adopted

by the ACTA. A compliant tele-

phone cord and modular plug

RJ11 USOC, is provided with this

product. It is designed to be

connected to a compatible modular

jack that is also compliant. See

installation instructions for details.

The REN is used to determine the

number of devices that may be

connected to a telephone line.

Excessive RENs on a telephone

line may result in the devices not

ringing in response to an incoming

call. In most but not all areas, the

sum of RENs should not exceed

five (5.0). To be certain of the

number of devices that may be

connected to a line, as determined

by the total RENs, contact the

local telephone company. For

products approved after July 23,

2001, the REN for this product is

part of the product identifier that

has the format US:AAAEQ##TXXXX.

The digits represented by ## are

the REN without a decimal point

(e.g., 03 is a REN of 0.3). For

earlier products,

the REN is

separately shown on the label.

If this telephone equipment, the

VCO telephone, causes harm to

the telephone network, the

telephone company will notify you

in advance that temporary

discontinuance of service may be

required. But if advance notice

isn’t practical, the telephone

company will notify the customer

as soon as possible. Also, you will

be advised of your right to file a

complaint with the FCC if you

believe it is necessary.

The telephone company may

make changes in its facilities,

equipment, operations or procedures

that could affect the operation of

the equipment. If this happens the

telephone company will provide

advance notice in order for you to

make necessary modifications to

maintain uninterrupted service.

If trouble is experienced with this

telephone equipment, for repair or

warranty information, please contact

Walker / Ameriphone, 1-800-

874-3005. If the equipment is

causing harm to the telephone

network, the telephone company

may request that you disconnect

the equipment until the problem is

resolved.

DO NOT DISASSEMBLE THIS

EQUIPMENT.

This telephone equipment is not

intended to be repaired and it

contains no repairable parts.

Opening the equipment or any

attempt to perform repairs will

CHAPTER 7

FCC INFORMATION

void the warranty. For service or

repairs, call 1-800-874-3005.

Connection to party line service is

subject to state tariffs. Contact the

state public utility commission,

public service commission or

corporation commission for

information.

If your home has specially wired

alarm equipment connected to the

telephone line, ensure the

installation of this telephone

equipment does not disable

your alarm equipment. If you

have questions about what will

disable alarm equipment, consult

your telephone company or a

qualified installer.

This telephone equipment is

hearing aid compatible.

We recommend the installation of

an AC surge arrester in the AC

outlet to which this equipment is

connected. The telephone

companies report that electrical

surges, typically lighting transients,

are very destructive to customer

terminal equipment connected to

AC power sources.

Customer-Owned Coin/Credit

Card Phones:

To comply with state tariffs, the

telephone company must be given

notification prior to connection. In

some states, the state public utility

commission, public service

commission or corporation

commission must give prior

approval of connection.

Part 15 of FCC Rules

Information

This device complies with part 15

of the FCC Rules. Operation is

subject to the following two

conditions: (1) This device may

not cause harmful interference,

and (2) this device must accept

any interference received,

including interference that may

cause undesired operation.

Your XL-40 Telephone has been

tested and found to comply with

CHAPTER 7

FCC INFORMATION

the limits of a Class B digital

device, pursuant to Part 15 of

FCC rules. These limits are

designed to provide reasonable

protection against harmful

interference in residential

installation.

This equipment generates, uses,

and can radiate radio frequency

energy and, if not installed and

used in accordance with the

instructions, may cause harmful

interference to radio communications.

However, there is no guarantee

that interference will not occur in

a particular installation; if this

equipment does cause harmful

interference to radio or television

reception, which can be determined

by turning the equipment off and

on, you are encouraged to try to

correct the interference by one of

the following measures:

1.Where it can be done safely,

reorient the receiving

television or radio antenna.

2.To the extent possible,

relocate the television, radio

or other receiver with respect

to the telephone equipment.

(This increases the separation

between the telephone

equipment and the receiver.)

3.Connect the telephone

equipment into an outlet on a

circuit difference from that

to which the television, radio,

or other receiver is connected.

4.Consult the dealer or an

experienced radio/TV

technician for help.

CAUTION: Changes or

modifications not expressly

approved by the manufacturer

responsible for compliance could

void the user’s authority to operate

the equipment.

THE PARTY RESPONSIBLE

FOR PRODUCT COMPLIANCE

Ameriphone Products by Walker,

A Division of Plantronics, Inc.

12082 Western Avenue

Garden Grove, CA 92841

Telephone: 800-874-3005

CHAPTER 7

FCC INFORMATION

Industry Canada Technical

Specifications

This product meets the applicable

Industry Canada technical

specifications.

Before installing this equipment,

users should ensure that it is

permissible to be connected

to the

facilities of the local

telecommunications company. The

equipment must also be installed

using an acceptable method of

connection. In some cases, the

company’s inside wiring

associated with a single line

individual service may be

extended by means of a certified

connector assembly (telephone

extension cord). The customer

should be aware that compliance

with the above conditions may not

prevent degradation of service in

some situations.

Repairs to certified equipment

should be made

by an authorized

Canadian maintenance

facility

designated by the supplier. Any

repairs

or alterations made by the

user to this equipment, or

equipment malfunctions, may give

the telecommunications company

cause

to request the user to

disconnect the equipment.

Users should ensure for their own

protection that the electrical

ground connections of the power

utility, telephone lines and internal

metallic water pipe system, if

present, are connected together.

This precaution may be particularly

important in rural areas.

Caution: Users should not attempt

to make such connections

themselves, but should contact the

appropriate electric inspection

authority, or electrician, as

appropriate.

CHAPTER 7

FCC INFORMATION

The Ringer Equivalence Number is

an indication of the maximum

number of terminals allowed to be

connected to a telephone interface.

The termination on an interface

may consist of any combination of

devices subject only to the

requirement that the sum of the

Ringer Equivalence Numbers of all

the devices does not exceed five.

[The term “IC:” before the

certification/registration number

only signifies that the Industry

Canada technical specifications

were met.]

TEXT

CHAPTER 8

WARRANTY

exclusions or limitations may not apply to

you.

To get warranty service for your

JB-20

, you

must provide proof of the purchase date.

Within 30 days of the date of purchase,

return your

JB-20

to the place where you

purchased it for immediate replacement.

After 30 days, call Ameriphone at 800-

874-3005 VOICE or 800-772-2889 TTY

for the authorized service center near you.

You must prepay all shipping costs. We sug-

gest you save the original package materi-

als in the event you need to ship the

JB-

. When shipping for warranty repair,

include your name, address, phone num-

ber, proof of date of purchase, and a

description of the problem. After repairing

the product, we, (or the service center) will

ship it back to you at no cost within the

United States and Canada.

CANADIAN

RESIDENTS

: call Ameriphone at 800-874-

3005, 800-772-2889 TTY for instructions.

This warranty does not cover defects result-

ing from accidents, damage while in transit

to our service location, alterations, unau-

thorized repair, failure to follow instruc-

tions, misuse, use outside the United States

or Canada, fire, flood, and acts of God.

Nor do we warrant the product to be com-

patible with any particular telephone equip-

ment, party line, key telephone systems, or

more sophisticated switching systems. If

your

JB-20

is not covered by this war-

ranty, call us at 800-874-3005 or 800-772-

2889 TTY for advice as to whether we will

repair your

JB-20

and other repair infor-

mation. The repair shall be warranted for

90 days.

This warranty applies only to Ameriphone

products that are purchased and used in the

United States or Canada.

Ameriphone warrants the

JB-20

. tele-

phone against any defect in materials or

workmanship for the period of one year

from the date of purchase.

If your Ameriphone product is defective and

returned within 30 days of the date of pur-

chase, your

JB-20

. dealer will replace it

at no charge.

If returned after 30 days, but within one

year from the date of purchase, we will

repair or replace it at no charge. In the

repair of your

JB-20

. , we may use new

or reconditioned replacement

parts. If we

elect to replace your

JB-20

, we may

replace it with a new or reconditioned

product of the same or similar design.

Repair or replacement will be warranted for

either 90 days or the remaining time on the

original warranty period, whichever is

longer.

Implied warranties, including those of fit-

ness for a particular purpose and mer-

chantability (an unwritten warranty that the

product is fit for ordinary use), are limited to

one year from date of purchase. We will

not pay for loss of time, inconvenience, loss

of use of your

JB-20

, or

property damage

caused by your

JB-20

or its failure to

work, or any other incidental or conse-

quential damages. Some states do not

allow limitations on how long an implied

warranty lasts or the exclusion of incidental

or consequential damages, so the above

TEXT

DECIBEL GAIN

Maximum gain: 18dB

PHYSICAL DIMENSIONS

Size: 9.5" x 7" x 3.25"

Weight: 2.52 lbs.

CHAPTER 9

SPECIFICATIONS

INDEX

Audio output jack ........................9

Base plate, removal......................4

Desk mounting ............................4

Dial modes

Pulse ......................................3

Tone ......................................3

Handset Volume control ..............5

Hold ............................................6

Light indicator ........................6

Installation....................................4

Memory dialing ............................8

Programming ......................6, 7, 8

Modular cords..............................2

Packing checklist ........................2

Redialing......................................6

Ringer volume..............................6

Wall mounting ..............................4

Toubleshooting ..........................10

Warranty ....................................16

12082 Western Avenue, Garden Grove, CA 92841-2913

Voice: (800) 874-3005 TTY: (800) 772-2889 Fax: (714) 897-4703

E-mail: [email protected] www.ameriphone.com

AMERIPHONE products are made by Walker / Ameriphone, a Division of Plantronics, Inc.

Precision engineered in the U.S.A

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