Sharp L20SDI3600UK
The Sharp L20SDI3600UK is a versatile and efficient device that offers a range of capabilities to meet your energy storage needs. With its advanced features and user-friendly design, the L20SDI3600UK is an excellent choice for both residential and commercial applications.
Key Features:
- High Capacity: With a storage capacity of 3.6 kWh, the L20SDI3600UK can power your essential appliances and devices during power outages or grid disruptions.
- Intelligent Energy Management: The built-in energy management system optimizes energy consumption, reducing your electricity bills and carbon footprint.
Sharp L20SDI3600UK
The Sharp L20SDI3600UK is a versatile and efficient device that offers a range of capabilities to meet your energy storage needs. With its advanced features and user-friendly design, the L20SDI3600UK is an excellent choice for both residential and commercial applications.
Key Features:
- High Capacity: With a storage capacity of 3.6 kWh, the L20SDI3600UK can power your essential appliances and devices during power outages or grid disruptions.
- Intelligent Energy Management: The built-in energy management system optimizes energy consumption, reducing your electricity bills and carbon footprint.
Q What is the volume of Samsung 3.6 kWh AIO?
A In case of AIO3 series, the volume is 156 L.
Q What is the color of Samsung 3.6 kWh AIO?
A The color of the front of AIO3 series is similar blue and that of the body is white.
Q What is the level of noise?
A
The noise level of the Product is under 50 dB. It depends on the operation mode or the power value
of the product.
Q Does the product provide protection against lightning?
A
AIO3 series passed the safety certification tests. In the test, the surge testing is included so the
protection against lightning is expected to be possible.
Q Where can I find the product number and its serial number?
A You can find a sticker at the top of the ESS product.
Q How much can I save energy?
A
Energy saving depends on the weather, amount of insolation, and the type of PV module. For
example, when a 6 kWp PV has been installed, if it is not summer, you can expect generation of
approximately 24 kWh per day. The generated energy can be directly used, charged into the battery,
or sold to Grid. If the feed-in amount to Grid or self-consumption by the battery is high, it is
determined that the energy is saved by that much.
Q Where is the product warranty and product assurance?
A In the website portal (https://myess.samsungsdi.com), access [Customer Center > Download].
Q Can I get a fund from the government upon purchase of the product?
A
The funds vary depending on the policy of country and region. Contact the whole seller who is
selling the products.
Q Any special permission needs to be granted from the network administrator?
A
For product installation and registration, sign up is required. According to the type of member
registration, a special number or product serial number may be required.
Q Can I increase the product capacity?
A
It is impossible to increase the battery capacity. We are thinking of increasing the battery capacity
from the next model.
Q How much is the Useable capacity?
A
The battery’s DOD embedded in our 3.6kWh All-in-One is 5-95%. This means its useable capacity is
about 3.24kWh, which is 90% of battery capacity.
Q Is the cooling built-in within the product? How is the cooling?
A
There are two fans for the PCS, the batteries need no forced-ventilation. (AIO 3)
To know more about the fans, refer to User Manual.
Q Efficiency on the data sheet is 95%, are the batteries included in that calculation?
A
No, 95% here means the Euro efficiency. For more information on the other efficiencies, refer to
Technical Specifications in User Manual.
Q Is there a calculation tool online? For sizing the PV system?
A
Yes, it does. In Customer Center > PV Generator at the top, you can simulate the most optimal PV
module.
Q What is Three Phase Compensation ?
AIO 3
General
A
In Germany, the power grid is 3 phase and power consumption for the payment is measured using
the net sum of 3 phase electricity meter. Samsung All in One can compensate the usage of all three
phase load if you connect 3 phase meter properly. Though this is not 3 phase balancing as our
product is 1 phase, still it can make the net sum of the 3 phase meter zero so that achieve a higher
profit and a more self-use sufficiency.
This compensation is optional. If you don’t want or need it, our product can work with 1 phase meter
also without a problem though 3 phase compensation does not work in that case.
3 Phase compensation is optional function. It works automatically if you connect the three phase
meter properly to our system and your 3 phase grid in house. You don’t need to set up something
special. If you connect 1 phase meter, it will not work.
For example, in Germany, the payment is measured using the net sum of 3 phase electricity meter.
Samsung All in One can compensate the usage of all three phase load by providing the total usage
over 1 phase. (Note: This is not load balancing since the load for each phase is different. ) Then the
net sum over 3 phase meter becomes zero. This enables a higher profit by reducing the payment and
a more self-use sufficiency.
※ Example of 3 phase compensation
When use a load for 1kW in phase 1, 500W in phase 2, 500W in phase 3, the total sum becomes
2kW. Samsung All in One provides 2kW to compensate total load. This will makes the feed in phase
1 to be 1 kW while the purchased electricity over phase 2,3 to be 500W each, sum of 1kW. Total net
sum becomes 0 W so that the payment becomes 0.
Q Do you have any special requirements for the installation site?
A
Yes, we have. For more information, in the website portal (https://myess.samsungsdi.com), access
[Customer Center > Download] and refer to Installation Manual.
Q
What is the weight of the product? When installed in the basement, what problems may we
encounter or are there any considerations? Please offer recommendations considering the fan noise
amplification caused by dust, humidity, and resonance.
A
The weight of AIO3 series is 95 kg. For more information, in the website portal
(https://myess.samsungsdi.com), access [Customer Center > Download] and refer to Installation
Manual.
Q
A Samsung 3.6 kWh AIO product can be connected to the PV panels that have been already
installed?
A If PV inputs are correct, the connections are available.
Q
A Samsung 3.6 kWh AIO product is capable of parallel operation together with the PV inverter or
other ESS system that has been already installed?
A Nope! The parallel operation is not supported.
Q For installation, what procedures do I need to perform?
A
For more information, in the website portal (https://myess.samsungsdi.com), access [Customer Center
> Download] and refer to Installation Manual.
Q What types of electrical loads can be connected to a Samsung 3.6 kWh AIO product?
A You can connect any general appliances.
Q Do I have to purchase the DC switch for AIO 3?
A
Yes, it is not included in our Product AIO 3.
For more information, refer to Installation Manual.
Q Is it okay to connect the PV modules with different capacities to two different strings of the Product?
A
Yes, the strings in our Product are controlled and operated independently. There will be no problem
in the Product’s operation by doing so.
Q How to set up the inverter capacity of 3.6kW/4.6kW for the Product designed for the British market.
General
Installation
A
You can set it up in the same way as you set up PV installation capacity, Feed In capacity, and energy
meter on the installation registration screen (SIM).
Q Do I need the DC/AC Breakers?
A
Yes, you need the DC disconnection switch on the PV side and the AC breaker on the AC. For more
information, refer to 5.7 Distribution Box Locking Method in Installation Manual.
Q
It appears to be the “Wrong number” when I (Installer) try to register my given Serial number at the
Web portal.
A
Pop-up message appears when registering a serial number at the Web portal, saying “Check if you
input the serial number correctly.” This message is just to inform users to recheck their input serial
number. However, a lot of users think that this message means “The number you just input is a
wrong number”. We have received many calls related to this user’s misunderstanding.
Q Where is the installation/Web registration manual? Can’t Samsung SDI provide one?
A
For more information, in the website portal (https://myess.samsungsdi.com), access [Customer Center
> Download] and refer to Installation Manual.
Q How the Web-portal data will be processed if the network connection is lost?
A
When the network connection is lost, there are no data remaining at the Web-portal.
However, data related to error occurrence and the other normal data are stored, in the SD card
embedded inside the Product, per each error occurrence and every 10 seconds, respectively.
Samsung SDI’s headquarter can check applicable data, if necessary.
Q Is it okay to connect only one PV module to the strings?
A
Yes, it is. There will be no problem in the Product’s operation by doing so.
To know more about PV connection, refer to section 5.9 in Installation Manual.
Q How can I join the Web monitoring portal?
A
Type “https://myess.samsungsdi.com” and connect the website. (Please note the https procedure.) If
required, select “Go to Customers” or “Go to Installer” for login. For more information, in the website
portal (https://myess.samsungsdi.com), access [Customer Center > Download] and refer to Installation
Manual.
Q How can I create the Installer Account?
A
Request for creation of your account to SDI’s Sales Person in your region or by email to the following
email address: [email protected].
For more information, refer to Installation Manual.
Q
I have connected my ESS to the Internet. Still, I see the sate called “Standalone” at the engineer
page.
A
It is because the Product was not connected to the server well.
Check if the Internet cable is connected well to the LAN port on the side.
Reboot the router and check if the Internet connection of that router is okay.
Q What digital meter probe shall be used?
A
We recommend users to use a KMK 111 optical probe.
For more information, refer to Installation Manual.
Q
Please provide Samsung SDI’s recommended methodology for “initial setting” when using the EM24
DIN Digital Meter. (Installers of Garlo gavazzi and memodo are mostly using this.)
A
Select “1000 pulse/kWh” and proceed installation.
For more information, refer to Input of Installation Information, Installation Manual.
Q Up to which distance from the Product is the Digital meter capable of operating?
Installation
A
We recommend users to secure distance within 10 m. For more information, refer to Installation
Manual.
Q Who do I need to contact for any queries? What is the hot line number upon emergency?
A
First search your queries in the FAQ. In addition, you can find answers in the manuals and video
materials under [Customer Center > Download] in the website portal (https://myess.samsungsdi.com).
If no answer, contact us using [Customer Center > Customer Inquiry]. Upon any service-related
emergency, find the emergency contacts in [Customer Center > Service Center].
Q What should I do when I see “Smart meter Connection Error (E603)”?
A
This message appears when a smart meter is not connected in the right manner.
Check if you selected the right smart meter type (D0 type/S0 type) and model from the beginning of
the installation.
For the S0 Types, check if its pulse counts setting is matched with that of our Product.
Q I sometimes see “C128” Error on the web-monitoring screen.
A
Typically, Dynamic IP called DHCP is used for the Internet connection within households, which is
assigned newly every day or every two days by the Internet Company. For this type of IP, “C128”
error may be seen for a period of time to be assigned a new IP. However, it will disappear within 5
minutes when the server connection becomes stabilized
Q Could the installer get an alert/message or email when a failure comes up in one of his end users?
A
The website for installer services was opened in October 2015. You can find answers from the VOC
menu.
Q How much time does it take to fully charge the battery? @ Max charge power.
A It takes about 1.5-2 hours to fully charge the battery with the Max power of 2kW.
Q
Sometimes, it appears that the Product somewhat feeds the grid unintentionally when I check on the
web monitoring screen.
A
It takes about a minute for the product to detect load and reduce its energy production in case the
household load is somewhat reduced (e.g. turning off the heat transfer equipment). In such case,
some partial energy can be fed in to the Grid. Note that our newly developed Product will restrict
such Greed Feed-in. The reason why you see the same screen for five minutes on the web-
monitoring is because our Product’s monitoring cycle is 5 minutes. The actual product traces the load
before the web-monitoring screen is changed and restricts its outputs.
Q The current and voltage values of the Product are not matched to its power value.
A
When the Product is operated at a low power due to its small charging/discharging amount and
energy production, it has a greater volume of reactive power, which leads to inconsistency between
the power value and the current/voltage value.
Q
The numbers are different between the web monitoring and the product LCD (e.g. Grid, PV
generation). Why is that?
A
The ESS products measure the values for Grid and PV generation by itself every specific period of
time. Furthermore, the web monitoring acquires and displays data of the product at an interval of 1
minute. The sampling time difference can result in different values but the differences are not
expected to be great.
Q The battery shape on the LCD screen changes. The up arrow indicates charging or discharging?
A The up arrow indicates discharging.
Q What is the difference between smart mode and basic mode?
Operation
Installation
A
The basic mode charges the battery when the PV generation is greater than the load. When charging
is completed, feed-in is made toward Grid. When the PV generation is less than the load, the battery
is discharged for the load. The items in smart mode are the same as those in basic mode except for
one item. When the daily generation is expected to be high enough, if the PV generation in the
morning of the day is greater than the load, the product does not charge the battery but feed-in
starts toward Grid. (Note that battery discharging is not performed.) However, in the afternoon,
battery charging is to be made. The smart mode has been designed to avoid the situation that feed-
in is decreased according to the local feed-in limitation.
Q
With regards the warranty, in case of a communication failure… does this BMS count the
charge/discharge cycles whilst no internet connection is available?
A
No, our BMS doesn’t provide the function you referred to. We recommend you to have the network
connection.
Q
I see Battery appears to be fully charged (all 3 blocks) when its SOC is only 5%, which seems
abnormal.
A
The battery icon displayed on the LCD of our Product doesn’t display the size of SOC by the block
number. For more information, refer to 4. Operating Modes in User Manual.
Q Is it possible to perform remote control or data recovery through my smartphone or tablet PC?
A
It is possible but it is recommended to use Chrome or IE11 or above that supports HTML5.
Otherwise, you cannot perform the function.
Q Registration is required?
A
If you really want to install the product with an aid of the Installer or to have customer services for
monitoring of ESS products, sign up is required.
Q Is the inverter developed and produced by Samsung?
A Yes, the inverter is developed and produced by Samsung.
Q Is the web-portal access free of charge?
A
Yes, it is free of charge. Visit https://myess.samsungsdi.com to access to our web-portal.
For more information, refer to User Manual.
Q
Who is sending the information on the communication, is it the ESS or the Server the who checks?
Speed rate?
A
The EMS that is embedded in the Product sends data every 1 minute to the web-monitoring server
via 10 Base 100 Ethernet. Our CS Members always monitor your system.
Q Remote service, is it only for automatic updates?
A No, we can check communication status, failures, warnings and operation status.
Q Are there automatic updates? Do they require end user’s permission?
A
Yes, you can update your software via internet.
Your software can be updated without prior notice for its own improvement.
For more information, see User Manual.
Q How can End Users who are not installers check the status of their Products?
A They can see it at the web-monitoring page. See User Manual.
Operation
Others
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Sharp L20SDI3600UK Owner's manual
- Type
- Owner's manual
- This manual is also suitable for
Sharp L20SDI3600UK
The Sharp L20SDI3600UK is a versatile and efficient device that offers a range of capabilities to meet your energy storage needs. With its advanced features and user-friendly design, the L20SDI3600UK is an excellent choice for both residential and commercial applications.
Key Features:
- High Capacity: With a storage capacity of 3.6 kWh, the L20SDI3600UK can power your essential appliances and devices during power outages or grid disruptions.
- Intelligent Energy Management: The built-in energy management system optimizes energy consumption, reducing your electricity bills and carbon footprint.
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