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C510

Lexmark C510 Clearing Jams Manual

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Clearing jams guide
Page 1 of 10
Clearing jams guide
Use this guide to help you clear all jams.
Identifying the media path
The following illustration shows the path that media travels through the printer. The path varies depending on the
input source (tray 1 or tray 2) and if you use the optional duplex unit.
230 Paper Jam
242 Paper Jam
201 Paper Jam
202 Paper Jam
241 Paper Jam
231 Paper Jam
Clearing jams guide
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Accessing jam areas
Open doors and covers, and remove trays to access jam areas. The illustration shows the location of sources and
possible jam areas.
Use the following table to locate instructions for a particular jam; however, to resolve any message, you must clear
all media from the media path.
Note: After clearing the printer of all jams in the media path, press Go. This clears the message from the
printer operator panel and printing continues.
Jam message Go to page
201 Paper Jam Open Rear Door 3
202 Paper Jam Open Rear Door 5
230 Paper Jam Duplex Door 6
231 Paper Jam Duplex Door 7
241 Paper Jam Check Tray 1 9
242 Paper Jam Check Tray 2 10
Rear door
Duplex rear
door
Standard tray
(Tray 1)
530-sheet tray
(Tray 2)
Clearing jams guide
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201 Paper Jam Open Rear Door
A 201 Paper Jam message indicates the media is jammed behind the rear door.
1 Push the rear door release latch.
2 Gently lower the rear door.
Clearing jams guide
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3 Pull the fuser pressure release levers to release tension on the media.
4 Grasp each side of the jammed media. Pull it to the rear of the printer and then out.
Note: Gently pull the media out so you do not tear it.
5 Close the rear door.
Fuser pressure release lever
Fuser
pressure
release
lever
Clearing jams guide
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202 Paper Jam Open Rear Door
A 202 Paper Jam message indicates the media is jammed behind the rear door above the fuser.
1 Push the rear door release latch and gently lower the rear door. See the illustrations on page 3.
2 Pull the fuser pressure release levers to release tension on the media.
3 Grasp each corner of the jammed media and pull it up and out.
Note: Gently pull the media out so you do not tear it.
4 Close the rear door.
Fuser
pressure
release
lever
Fuser pressure release lever
Clearing jams guide
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230 Paper Jam Duplex Door
A 230 Paper Jam message indicates the media is jammed between the duplex redrive and the duplex door.
1 Pull up on the duplex rear door latch. Gently lower the duplex rear door.
2 Grasp the jammed media. Pull it straight up and out.
3 Close the duplex rear door.
Clearing jams guide
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231 Paper Jam Duplex Door
A 231 Paper Jam message indicates the media is jammed behind the duplex redrive.
1 Pull up on the duplex rear door latch. Gently lower the duplex rear door.
2 Pull the duplex redrive down.
Clearing jams guide
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3 Grasp the jammed media. Pull it straight up and out.
4 Close the duplex redrive.
5 Close the duplex rear door.
Clearing jams guide
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241 Paper Jam Check Tray 1
A 241 Paper Jam message indicates the media is jammed in tray 1. Tray 1 could be the 250-sheet letter size
tray or the optional 250-sheet legal size tray.
1 Pull the tray out. Remove the tray completely.
• For a misfeed of the media, the single piece of media is laying on top of the stack. Pull it straight out.
• For media jammed behind the tray area, locate the jam on the bottom surface of the tray housing. You
may have to reach far under the printer to locate the jam, as shown in the following illustration. Pull the
jam straight out.
2 Insert the tray.
Clearing jams guide
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242 Paper Jam Check Tray 2
A 242 Paper Jam message indicates the media is jammed in the optional 530-sheet tray (tray 2).
1 Pull the tray out. Remove the tray completely.
• For a misfeed of the media, the single piece of media is laying on top of the stack. Pull it straight out.
• For media jammed behind the tray area, locate the jam on the bottom surface of the support unit. You
may have to reach far under the printer to locate the jam. Pull the jam straight out.
2 Push the tray into the support unit.
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