Operating instructions
Coffee maker
To avoid the risk of accidents or damage to the appliance, it is
essential to read these instructions before it is installed and used for
the first time.
en–AU, NZ M.-Nr. 11 557 710
Caring for the environment
2
Packaging material
The packaging material used protects
the machine during transportation.
Please retain the original box and
polystyrene pieces so that you can
pack the machine securely, should you
need to transport it in the future.
The original packaging should also be
kept in case the machine ever needs to
be returned to Miele for servicing.
Disposing of your old
appliance
Electrical and electronic appliances
often contain valuable materials. They
also contain specific materials,
compounds and components, which
were essential for their correct function
and safety. These could be hazardous
to human health and to the environment
if disposed of with your domestic waste
or if handled incorrectly. Please do not,
therefore, dispose of your old appliance
with your household waste.
Please dispose of it at your local
community waste collection / recycling
centre for electrical and electronic
appliances. You are also responsible for
deleting any personal data that may be
stored on the appliance prior to
disposal. Please ensure that your old
appliance poses no risk to children
while being stored prior to disposal.
Contents
3
Caring for the environment .............................................................................. 2
Warning and Safety instructions...................................................................... 6
Guide to the appliance ..................................................................................... 16
Controls and display ......................................................................................... 17
Accessories ....................................................................................................... 18
Operating principles.......................................................................................... 19
Before using for the first time .......................................................................... 20
Water hardness.................................................................................................. 22
Filling the water container................................................................................ 23
Filling the coffee bean container ..................................................................... 24
Switching on and off ......................................................................................... 25
Preparing for an extended period of inactivity .................................................... 25
Adjusting the central spout to the correct cup height................................... 26
Making drinks .................................................................................................... 27
Coffee.................................................................................................................. 27
Coffee drinks made with and without milk..................................................... 27
Milk................................................................................................................. 27
Using milk from milk cartons or other suitable containers............................. 28
Making a coffee drink..................................................................................... 29
Cancelling preparation ................................................................................... 29
2portions (sensor control) ........................................................................ 29
Coffee pot ...................................................................................................... 30
Making drinks with ready ground coffee........................................................ 30
Dispensing hot water (CM5410, CM5510, CM5710)........................................ 31
Grinder setting................................................................................................... 32
Identifying the correct grinder setting ................................................................. 32
Adjusting the grinder setting ............................................................................... 32
Amount of coffee, brew temperature and pre-brewing................................. 33
Amount of coffee................................................................................................. 33
Brewing temperature ........................................................................................... 33
Pre-brewing ground coffee.................................................................................. 33
Portion size ........................................................................................................ 34
Contents
4
User profiles....................................................................................................... 36
Creating profiles .................................................................................................. 36
Changing drinks in a profile................................................................................. 36
Preparing User profile drinks............................................................................... 36
Changing a User profile name............................................................................. 36
Deleting a profile ................................................................................................. 36
Setting when the profile should change (Change profile) ................................... 37
Settings .............................................................................................................. 38
Displaying and changing Settings....................................................................... 38
Language............................................................................................................. 38
Timer: switch off after.......................................................................................... 38
Eco mode ............................................................................................................ 38
Info (display information) ..................................................................................... 38
System lock .................................................................................................... 38
Water hardness ................................................................................................... 38
Display brightness............................................................................................... 38
Volume................................................................................................................. 38
Factory default settings....................................................................................... 38
Demo mode (showroom programme) ................................................................. 39
Cleaning and care ............................................................................................. 40
Cleaning intervals - Quick guide ......................................................................... 40
Cleaning by hand or in the dishwasher............................................................... 41
Unsuitable cleaning agents ................................................................................. 42
Waste container, drip tray and drip tray cover .................................................... 43
Cleaning the water container .............................................................................. 44
Removing and cleaning the water container filter............................................... 44
Central spout....................................................................................................... 45
Milk pipework ...................................................................................................... 46
Bean container and ground coffee chute............................................................ 47
Cleaning the housing........................................................................................... 48
Opening the Maintenance menu ......................................................................... 48
Rinsing the appliance.......................................................................................... 48
Rinsing the milk pipework ................................................................................... 48
Degreasing the brew unit and cleaning the interior............................................. 50
Descaling the appliance ...................................................................................... 53
Transporting the machine................................................................................. 55
Evaporating the coffee machine.......................................................................... 55
Packaging............................................................................................................ 55
Problem solving guide ...................................................................................... 56
Messages in the display...................................................................................... 56
Contents
5
Unusual performance of the coffee machine ...................................................... 59
Unsatisfactory results.......................................................................................... 65
After sales service and warranty ..................................................................... 67
Contact in case of fault ....................................................................................... 67
Warranty .............................................................................................................. 67
Saving energy .................................................................................................... 68
Electrical connection ........................................................................................ 69
Installation.......................................................................................................... 70
Appliance dimensions....................................................................................... 71
Technical data.................................................................................................... 72
Warning and Safety instructions
6
This coffee machine complies with all current local and national
safety requirements. However, inappropriate use can lead to
personal injury and damage to property.
Read the operating instructions carefully before using the coffee
machine. They contain important information on the installation,
safety, use and maintenance of the appliance. Familiarity with
these instructions will help to prevent personal injury and damage
to property.
In accordance with standard IEC60335-1, Miele expressly and
strongly advises that you read and follow the instructions in
"Installation", "Electrical connection", as well as in the "Warning
and Safety instructions".
Miele cannot be held liable for injury or damage caused by non-
compliance with these instructions.
Keep these instructions in a safe place and pass them on to any
future owner.
Warning and Safety instructions
7
Correct application
The coffee machine is intended for use in private households.
The coffee machine is not suitable for outdoor use.
This coffee machine must not be used at altitudes above 2,000m.
The machine is intended only for the preparation of coffee based
drinks such as espresso, cappuccino, latte macchiato etc. Any other
usage is at the owner's risk.
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning its use by a person responsible
for their safety, and are able to recognise the dangers of misuse.
Warning and Safety instructions
8
Safety with children
Danger of burning and scalding on the dispensing spouts.
Children's skin is far more sensitive to high temperatures than that
of adults.
Ensure children do not touch hot surfaces of the coffee machine or
place parts of their body under the dispensing spouts.
Install the coffee machine out of reach of children.
Young children must be kept away from the coffee machine and
the mains connection cable and plug/socket.
Older children may only use the coffee machine if its operation
has been clearly explained to them and they are able to use it safely.
They must be aware of the potential dangers caused by incorrect
operation.
Children should be supervised when they are near the coffee
machine. Do not allow them to play with it or to use the controls.
Young children must not be allowed to clean the coffee machine.
Cleaning may only be carried out by older children under the
supervision of an adult.
Remember that coffee and espresso are not suitable drinks for
children.
Danger of suffocation! Whilst playing, children may become
entangled in packaging material (such as plastic wrapping) or pull
the packaging material over their head, presenting the risk of
suffocation. Keep packaging material away from children.
Warning and Safety instructions
9
Technical safety
A damaged coffee machine is dangerous. Check it for any visible
damage before setting it up. Never attempt to use a damaged coffee
machine.
Before connecting the appliance to the mains supply, make sure
that the rating on the data plate corresponds to the voltage and
frequency of the household supply. This data must correspond in
order to avoid the risk of damage to the appliance. Consult a
qualified electrician if in any doubt.
The electrical safety of this appliance can only be guaranteed
when continuity is complete between it and an effective earthing
system. It is most important that this basic safety requirement is
present and tested regularly and, where there is any doubt, the
household wiring system should be inspected by a qualified
electrician.
Temporary or permanent operation with a self-sufficient or non-
mains synchronous energy supply system (e.g. isolated networks,
back-up systems) is possible. A requirement for the operation is that
the energy supply system complies with all current local and national
requirements that apply to stand-alone, solar and/or battery
systems.
The protective measures provided in the installation and in this Miele
product must also be assured in their function and operation in
isolated operation or in non-mains synchronous operation, or
replaced with equivalent measures in the installation.
Do not connect the machine to the mains electricity supply by a
multi-socket adapter or an extension lead. These do not guarantee
the safety of the appliance (e.g. danger of overheating).
This appliance must not be installed and operated in mobile
installations (e.g. on a ship).
Unplug the coffee machine from the power supply immediately if
you notice any damage or smell scorching, for example.
Warning and Safety instructions
10
Ensure that the mains connection cable cannot be pinched or
damaged by any sharp edges.
The mains connection cable should not hang down. Someone
could trip over it with the risk of injury and the machine could be
damaged.
Only use the coffee machine in rooms where the ambient
temperature is between +10°C and +38°C.
Position the coffee machine at a height of at least 850mm from
the floor.
Danger of overheating! Ensure that there is sufficient ventilation
around the coffee machine. Do not cover the coffee machine with
tea towels etc. while it is in use.
If the coffee machine is installed behind a kitchen furniture door, it
may only be used with the furniture door open (see "Installation" for
the minimum niche dimensions). Heat and moisture can build up
behind a closed furniture door. This can result in damage to the
appliance and/or furniture unit. Do not close the furniture door while
the coffee machine is in use. Leave the furniture door open until the
coffee machine has cooled down completely.
Protect the coffee machine from water and water spray. Do not
immerse the machine in water.
Repairs and other work by unqualified persons to the machine
and the connection cable could be dangerous. The manufacturer
cannot be held liable for unauthorised work. Repairs may only be
carried out by a Miele authorised service technician.
The manufacturer's warranty will be invalidated if the appliance is
not repaired by a Miele approved service technician.
Before any repair work is carried out, the appliance must be
completely disconnected from the electricity supply. The appliance is
only completely isolated from the electricity supply when:
Warning and Safety instructions
11
- it is switched off at the wall socket and the plug is withdrawn from
the socket. Do not pull the mains connection cable but the mains
plug to disconnect your appliance from the mains electricity
supply.
- the mains circuit breaker is switched off.
Never open the outer casing of the machine. Tampering with
electrical connections or components and mechanical parts is highly
dangerous to the user and can cause operational faults or electric
shock.
Warning and Safety instructions
12
Correct use
Danger of burning and scalding on the dispensing spouts.
The liquids and steam dispensed are very hot. Heating surfaces
have residual heat after use.
Keep well away from the area underneath the spouts when hot
liquids and steam are being dispensed.
Do not touch hot components.
Hot liquid or steam could spatter from the spouts. Ensure that the
central spout is clean and fitted correctly.
Water in the drip tray can also be very hot. Take care when
emptying it.
Please note the following regarding water:
- The water quality must conform to the requirements for drinking
water in the country in which the coffee machine is being used.
- Only use cold, fresh tap water to fill the water container. Hot or
warm water or other liquids can damage the coffee machine.
- Change the water every day to prevent a build-up of bacteria.
- Do not use carbonated water.
Only fill the bean container with roasted espresso or coffee beans.
Do not fill the bean container with coffee beans which have been
treated, e.g flavoured or caramelised, or with ground coffee.
Do not fill the bean container with any type of liquid.
Do not use green (unroasted) coffee beans or mixtures of coffee
beans which contain green coffee beans. Green coffee beans are
very hard and still contain residual moisture. These can damage the
coffee machine grinder as soon as grinding begins.
Do not use coffee beans which have been treated with caramel,
sugar or other substances. Sugar will damage the coffee machine.
Only fill the coffee chute with ground coffee beans.
Warning and Safety instructions
13
Do not use any caramelised ready ground coffee. The sugar in the
coffee will stick to and block the brew unit of the coffee machine.
The cleaning tablets for degreasing the brew unit will not remove this
type of deposit.
Only use milk without additives. Additives in milk usually contain
sugar and this will stick to the milk pipework.
If using cow's milk, only use pasteurised milk to prevent a build-
up of bacteria in the appliance.
Do not place flaming alcohol mixtures underneath the central
spout. The flames could ignite plastic components and cause them
to melt.
Do not use naked flames, e.g. a candle, on or near the coffee
machine. The coffee machine could catch fire with the risk of the fire
spreading.
The machine must not be used for cleaning objects.
Accessories and spare parts
Miele can only guarantee the safety of the appliance when original
Miele spare parts are used. Faulty components must only be
replaced by original Miele spare parts.
Only use original Miele spare parts and accessories. If other spare
parts and accessories are used, warranty, performance and/or
product liability claims will be invalidated and Miele cannot accept
liability.
Miele will guarantee to supply functional spare parts for a
minimum of 10years and up to 15years following the
discontinuation of your coffee machine.
Warning and Safety instructions
14
Cleaning and care
Disconnect the coffee machine from the power supply before
cleaning.
Clean the coffee machine daily, particularly before using it for the
first time (see “Cleaning and care”).
All parts of the milk system need to be cleaned thoroughly and
regularly. Milk contains bacteria which proliferate rapidly with
inadequate cleaning.
Do not clean the machine with a steam cleaner or immerse it in
water as this will damage the machine. Steam or water could reach
the electrical components and cause a short circuit.
Avoid spillage on appliance connectors.
Descale the coffee machine regularly depending on the water
hardness level in your area. Descale the machine more frequently in
areas with very hard water. Miele cannot be held liable for damage
arising from insufficient descaling, the use of incorrect descaling
agents or the use of a descaling agent which is not of the
appropriate concentration.
Degrease the brew unit regularly with Miele cleaning tablets.
Depending on the natural oil content of the coffee used, the brew
unit can become blocked quite quickly.
Used coffee grounds should be disposed of with the organic
rubbish or on the compost heap. Do not empty them down the sink,
as they could block it.
Warning and Safety instructions
15
The following applies to appliances with stainless steel
surfaces:
Do not adhere stickers, adhesive tape or any other adhesive
materials to the stainless steel surfaces.
Stainless steel scratches very easily and even magnets can cause
damage to the surface.
Guide to the appliance
16
aLower panel with drip tray cover
bCentral spout with cappuccinatore
and hot water spout
cOn/Off sensor
dControl panel
eWater container
fBean container and ground coffee
chute
gGrinder setting (behind the
appliance door)
hBrew unit (behind the appliance
door)
iPark position for milk tube (behind
the appliance door)
jDrip tray with lid and waste
container
Controls and display
17
aOn/Off sensor
For switching the coffee machine on
and off
bDrink sensors
For making drinks
– Espresso
– Coffee
– Cappuccino
– Latte macchiato
cDisplay
For showing information about the
current action or status
dOptical interface
(for service technicians only)
eArrow sensors
For scrolling through lists of options,
highlighting a selection or changing
values
fOKsensor
For confirming display messages and
saving settings
g“Back” sensor
For going back a menu level and
cancelling unwanted actions
hLED
Flashes when the appliance is
switched on and the display is in
energy saving mode
isensor
Other drinks
User profiles (CM5410, CM5510,
CM5710)
Maintenance
Parameters
Settings
j"2portions“ sensor
For dispensing two portions of a
drink at the same time
Accessories
18
These products and other useful
accessories can be ordered via the
Miele webshop or directly from Miele
(see back cover for contact details).
Accessories supplied
-Starter set “Miele appliance care”
Various cleaning products are
supplied depending on model.
-Cleaning brush
For cleaning the milk pipework
Optional accessories
Miele accessories and cleaning and
conditioning products are available for
your coffee machine.
-Original Miele all purpose
microfibre cloth
For removing finger marks and light
soiling
-Cleaning agent for milk pipework
For cleaning the milk system
-Cleaning tablets
For degreasing the brew unit
-Descaling tablets
For descaling the water pipework
-Milk flask with lid
For storing and preparing milk
Operating principles
19
Sensor controls
To operate the coffee machine, touch
the sensors with your finger.
An audible signal is generated each
time a sensor is touched. You can
adjust the volume of the signal tones
or switch the tones off (see “Settings –
Volume”).
Drinks menu
When Select drink appears in the display,
you are in the drinks menu:
Miele
Select drink
You can find more drinks in the Other
drinks ( sensor) menu.
Selecting a menu and
navigating within a menu
To select a menu, touch the sensor
control.
Settings
Time
Timer
Language
You will then be able to start an action
or change settings in the menu. A bar
on the right-hand side indicates that
further options or text are available.
To select an option, touch the or
arrow sensor until the option you want
is highlighted.
Touch OK to confirm your selection.
The setting in a list which is currently
selected will have a tick beside it.
Exiting a menu or cancelling an
action
Touch the sensor to exit the current
menu.
Before using for the first time
20
Before using for the first time
Remove any protective foil and
stickers from the machine. Exception:
Please do not remove any labels (e.g.
the data plate) which are visible when
you pull out the lower panel.
Remove the protective foil from the
drip tray cover and place the drip tray
cover into the lower panel.
Place the coffee machine on a level,
flat surface that is not sensitive to
water (see “Installation”).
Clean the appliance thoroughly
before filling it with water and coffee
beans (see "Cleaning and care").
Insert the plug of the coffee machine
into the socket (see "Electrical
connection").
Remove the water container and fill it
with fresh, cold tap water. Only fill the
water container up to the “max.”
marker and then refit it in the machine
(see "Filling the water container").
Take the lid off the coffee bean
container, fill it with roasted coffee
beans and replace the lid (see "Filling
the coffee bean container").
Useful tip: The milk tube can be stored
behind the appliance door when not in
use.
Switching on for the first time
Touch the On/Off sensor.
"Miele - Willkommen" appears briefly in
the display.
Use the arrow sensors to
highlight the required language.
Touch OK.
Select the country if necessary and
touchOK.
The setting is now saved.
Your machine has been successfully set
up and is ready for use.
Confirm with OK.
The coffee machine heats up and rinses
the pipework. The water used for
rinsing will run out of the central spout.
Before making drinks with milk for the
first time, rinse the milk pipework (see
“Cleaning and care – Rinsing the milk
pipework”).
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
Page is loading ...
/
