Miele CM 5310 Silence Operating instructions

Operating instructions

Coffee maker

To avoid the risk of accidents or damage to the appliance, it is

essential to read these instructions before it is installed and used for

the first time.

en–AU, NZ M.-Nr. 11 557 710

Caring for the environment

2

Packaging material

The packaging material used protects

the machine during transportation.

Please retain the original box and

polystyrene pieces so that you can

pack the machine securely, should you

need to transport it in the future.

The original packaging should also be

kept in case the machine ever needs to

be returned to Miele for servicing.

Disposing of your old

appliance

Electrical and electronic appliances

often contain valuable materials. They

also contain specific materials,

compounds and components, which

were essential for their correct function

and safety. These could be hazardous

to human health and to the environment

if disposed of with your domestic waste

or if handled incorrectly. Please do not,

therefore, dispose of your old appliance

with your household waste.

Please dispose of it at your local

community waste collection / recycling

centre for electrical and electronic

appliances. You are also responsible for

deleting any personal data that may be

stored on the appliance prior to

disposal. Please ensure that your old

appliance poses no risk to children

while being stored prior to disposal.

Contents

3

Caring for the environment .............................................................................. 2

Warning and Safety instructions...................................................................... 6

Guide to the appliance ..................................................................................... 16

Controls and display ......................................................................................... 17

Accessories ....................................................................................................... 18

Operating principles.......................................................................................... 19

Before using for the first time .......................................................................... 20

Water hardness.................................................................................................. 22

Filling the water container................................................................................ 23

Filling the coffee bean container ..................................................................... 24

Switching on and off ......................................................................................... 25

Preparing for an extended period of inactivity .................................................... 25

Adjusting the central spout to the correct cup height................................... 26

Making drinks .................................................................................................... 27

Coffee.................................................................................................................. 27

Coffee drinks made with and without milk..................................................... 27

Milk................................................................................................................. 27

Using milk from milk cartons or other suitable containers............................. 28

Making a coffee drink..................................................................................... 29

Cancelling preparation ................................................................................... 29

2portions (sensor control) ........................................................................ 29

Coffee pot ...................................................................................................... 30

Making drinks with ready ground coffee........................................................ 30

Dispensing hot water (CM5410, CM5510, CM5710)........................................ 31

Grinder setting................................................................................................... 32

Identifying the correct grinder setting ................................................................. 32

Adjusting the grinder setting ............................................................................... 32

Amount of coffee, brew temperature and pre-brewing................................. 33

Amount of coffee................................................................................................. 33

Brewing temperature ........................................................................................... 33

Pre-brewing ground coffee.................................................................................. 33

Portion size ........................................................................................................ 34

Contents

4

User profiles....................................................................................................... 36

Creating profiles .................................................................................................. 36

Changing drinks in a profile................................................................................. 36

Preparing User profile drinks............................................................................... 36

Changing a User profile name............................................................................. 36

Deleting a profile ................................................................................................. 36

Setting when the profile should change (Change profile) ................................... 37

Settings .............................................................................................................. 38

Displaying and changing Settings....................................................................... 38

Language............................................................................................................. 38

Timer: switch off after.......................................................................................... 38

Eco mode ............................................................................................................ 38

Info (display information) ..................................................................................... 38

System lock .................................................................................................... 38

Water hardness ................................................................................................... 38

Display brightness............................................................................................... 38

Volume................................................................................................................. 38

Factory default settings....................................................................................... 38

Demo mode (showroom programme) ................................................................. 39

Cleaning and care ............................................................................................. 40

Cleaning intervals - Quick guide ......................................................................... 40

Cleaning by hand or in the dishwasher............................................................... 41

Unsuitable cleaning agents ................................................................................. 42

Waste container, drip tray and drip tray cover .................................................... 43

Cleaning the water container .............................................................................. 44

Removing and cleaning the water container filter............................................... 44

Central spout....................................................................................................... 45

Milk pipework ...................................................................................................... 46

Bean container and ground coffee chute............................................................ 47

Cleaning the housing........................................................................................... 48

Opening the Maintenance menu ......................................................................... 48

Rinsing the appliance.......................................................................................... 48

Rinsing the milk pipework ................................................................................... 48

Degreasing the brew unit and cleaning the interior............................................. 50

Descaling the appliance ...................................................................................... 53

Transporting the machine................................................................................. 55

Evaporating the coffee machine.......................................................................... 55

Packaging............................................................................................................ 55

Problem solving guide ...................................................................................... 56

Messages in the display...................................................................................... 56

Contents

5

Unusual performance of the coffee machine ...................................................... 59

Unsatisfactory results.......................................................................................... 65

After sales service and warranty ..................................................................... 67

Contact in case of fault ....................................................................................... 67

Warranty .............................................................................................................. 67

Saving energy .................................................................................................... 68

Electrical connection ........................................................................................ 69

Installation.......................................................................................................... 70

Appliance dimensions....................................................................................... 71

Technical data.................................................................................................... 72

Warning and Safety instructions

6

This coffee machine complies with all current local and national

safety requirements. However, inappropriate use can lead to

personal injury and damage to property.

Read the operating instructions carefully before using the coffee

machine. They contain important information on the installation,

safety, use and maintenance of the appliance. Familiarity with

these instructions will help to prevent personal injury and damage

to property.

In accordance with standard IEC60335-1, Miele expressly and

strongly advises that you read and follow the instructions in

"Installation", "Electrical connection", as well as in the "Warning

and Safety instructions".

Miele cannot be held liable for injury or damage caused by non-

compliance with these instructions.

Keep these instructions in a safe place and pass them on to any

future owner.

Warning and Safety instructions

7

Correct application

 The coffee machine is intended for use in private households.

 The coffee machine is not suitable for outdoor use.

 This coffee machine must not be used at altitudes above 2,000m.

 The machine is intended only for the preparation of coffee based

drinks such as espresso, cappuccino, latte macchiato etc. Any other

usage is at the owner's risk.

 This appliance is not intended for use by persons (including

children) with reduced physical, sensory or mental capabilities, or

lack of experience and knowledge, unless they have been given

supervision or instruction concerning its use by a person responsible

for their safety, and are able to recognise the dangers of misuse.

Warning and Safety instructions

8

Safety with children

Danger of burning and scalding on the dispensing spouts.

Children's skin is far more sensitive to high temperatures than that

of adults.

Ensure children do not touch hot surfaces of the coffee machine or

place parts of their body under the dispensing spouts.

 Install the coffee machine out of reach of children.

 Young children must be kept away from the coffee machine and

the mains connection cable and plug/socket.

 Older children may only use the coffee machine if its operation

has been clearly explained to them and they are able to use it safely.

They must be aware of the potential dangers caused by incorrect

operation.

 Children should be supervised when they are near the coffee

machine. Do not allow them to play with it or to use the controls.

 Young children must not be allowed to clean the coffee machine.

Cleaning may only be carried out by older children under the

supervision of an adult.

 Remember that coffee and espresso are not suitable drinks for

children.

 Danger of suffocation! Whilst playing, children may become

entangled in packaging material (such as plastic wrapping) or pull

the packaging material over their head, presenting the risk of

suffocation. Keep packaging material away from children.

Warning and Safety instructions

9

Technical safety

 A damaged coffee machine is dangerous. Check it for any visible

damage before setting it up. Never attempt to use a damaged coffee

machine.

 Before connecting the appliance to the mains supply, make sure

that the rating on the data plate corresponds to the voltage and

frequency of the household supply. This data must correspond in

order to avoid the risk of damage to the appliance. Consult a

qualified electrician if in any doubt.

 The electrical safety of this appliance can only be guaranteed

when continuity is complete between it and an effective earthing

system. It is most important that this basic safety requirement is

present and tested regularly and, where there is any doubt, the

household wiring system should be inspected by a qualified

electrician.

 Temporary or permanent operation with a self-sufficient or non-

mains synchronous energy supply system (e.g. isolated networks,

back-up systems) is possible. A requirement for the operation is that

the energy supply system complies with all current local and national

requirements that apply to stand-alone, solar and/or battery

systems.

The protective measures provided in the installation and in this Miele

product must also be assured in their function and operation in

isolated operation or in non-mains synchronous operation, or

replaced with equivalent measures in the installation.

 Do not connect the machine to the mains electricity supply by a

multi-socket adapter or an extension lead. These do not guarantee

the safety of the appliance (e.g. danger of overheating).

 This appliance must not be installed and operated in mobile

installations (e.g. on a ship).

 Unplug the coffee machine from the power supply immediately if

you notice any damage or smell scorching, for example.

Warning and Safety instructions

10

 Ensure that the mains connection cable cannot be pinched or

damaged by any sharp edges.

 The mains connection cable should not hang down. Someone

could trip over it with the risk of injury and the machine could be

damaged.

 Only use the coffee machine in rooms where the ambient

temperature is between +10°C and +38°C.

 Position the coffee machine at a height of at least 850mm from

the floor.

 Danger of overheating! Ensure that there is sufficient ventilation

around the coffee machine. Do not cover the coffee machine with

tea towels etc. while it is in use.

 If the coffee machine is installed behind a kitchen furniture door, it

may only be used with the furniture door open (see "Installation" for

the minimum niche dimensions). Heat and moisture can build up

behind a closed furniture door. This can result in damage to the

appliance and/or furniture unit. Do not close the furniture door while

the coffee machine is in use. Leave the furniture door open until the

coffee machine has cooled down completely.

 Protect the coffee machine from water and water spray. Do not

immerse the machine in water.

 Repairs and other work by unqualified persons to the machine

and the connection cable could be dangerous. The manufacturer

cannot be held liable for unauthorised work. Repairs may only be

carried out by a Miele authorised service technician.

 The manufacturer's warranty will be invalidated if the appliance is

not repaired by a Miele approved service technician.

 Before any repair work is carried out, the appliance must be

completely disconnected from the electricity supply. The appliance is

only completely isolated from the electricity supply when:

Warning and Safety instructions

11

- it is switched off at the wall socket and the plug is withdrawn from

the socket. Do not pull the mains connection cable but the mains

plug to disconnect your appliance from the mains electricity

supply.

- the mains circuit breaker is switched off.

 Never open the outer casing of the machine. Tampering with

electrical connections or components and mechanical parts is highly

dangerous to the user and can cause operational faults or electric

shock.

Warning and Safety instructions

12

Correct use

Danger of burning and scalding on the dispensing spouts.

The liquids and steam dispensed are very hot. Heating surfaces

have residual heat after use.

Keep well away from the area underneath the spouts when hot

liquids and steam are being dispensed.

Do not touch hot components.

Hot liquid or steam could spatter from the spouts. Ensure that the

central spout is clean and fitted correctly.

Water in the drip tray can also be very hot. Take care when

emptying it.

 Please note the following regarding water:

- The water quality must conform to the requirements for drinking

water in the country in which the coffee machine is being used.

- Only use cold, fresh tap water to fill the water container. Hot or

warm water or other liquids can damage the coffee machine.

- Change the water every day to prevent a build-up of bacteria.

- Do not use carbonated water.

 Only fill the bean container with roasted espresso or coffee beans.

Do not fill the bean container with coffee beans which have been

treated, e.g flavoured or caramelised, or with ground coffee.

 Do not fill the bean container with any type of liquid.

 Do not use green (unroasted) coffee beans or mixtures of coffee

beans which contain green coffee beans. Green coffee beans are

very hard and still contain residual moisture. These can damage the

coffee machine grinder as soon as grinding begins.

 Do not use coffee beans which have been treated with caramel,

sugar or other substances. Sugar will damage the coffee machine.

 Only fill the coffee chute with ground coffee beans.

Warning and Safety instructions

13

 Do not use any caramelised ready ground coffee. The sugar in the

coffee will stick to and block the brew unit of the coffee machine.

The cleaning tablets for degreasing the brew unit will not remove this

type of deposit.

 Only use milk without additives. Additives in milk usually contain

sugar and this will stick to the milk pipework.

 If using cow's milk, only use pasteurised milk to prevent a build-

up of bacteria in the appliance.

 Do not place flaming alcohol mixtures underneath the central

spout. The flames could ignite plastic components and cause them

to melt.

 Do not use naked flames, e.g. a candle, on or near the coffee

machine. The coffee machine could catch fire with the risk of the fire

spreading.

 The machine must not be used for cleaning objects.

Accessories and spare parts

 Miele can only guarantee the safety of the appliance when original

Miele spare parts are used. Faulty components must only be

replaced by original Miele spare parts.

 Only use original Miele spare parts and accessories. If other spare

parts and accessories are used, warranty, performance and/or

product liability claims will be invalidated and Miele cannot accept

liability.

 Miele will guarantee to supply functional spare parts for a

minimum of 10years and up to 15years following the

discontinuation of your coffee machine.

Warning and Safety instructions

14

Cleaning and care

 Disconnect the coffee machine from the power supply before

cleaning.

 Clean the coffee machine daily, particularly before using it for the

first time (see “Cleaning and care”).

 All parts of the milk system need to be cleaned thoroughly and

regularly. Milk contains bacteria which proliferate rapidly with

inadequate cleaning.

 Do not clean the machine with a steam cleaner or immerse it in

water as this will damage the machine. Steam or water could reach

the electrical components and cause a short circuit.

 Avoid spillage on appliance connectors.

 Descale the coffee machine regularly depending on the water

hardness level in your area. Descale the machine more frequently in

areas with very hard water. Miele cannot be held liable for damage

arising from insufficient descaling, the use of incorrect descaling

agents or the use of a descaling agent which is not of the

appropriate concentration.

 Degrease the brew unit regularly with Miele cleaning tablets.

Depending on the natural oil content of the coffee used, the brew

unit can become blocked quite quickly.

 Used coffee grounds should be disposed of with the organic

rubbish or on the compost heap. Do not empty them down the sink,

as they could block it.

Warning and Safety instructions

15

The following applies to appliances with stainless steel

surfaces:

 Do not adhere stickers, adhesive tape or any other adhesive

materials to the stainless steel surfaces.

 Stainless steel scratches very easily and even magnets can cause

damage to the surface.

Guide to the appliance

16

aLower panel with drip tray cover

bCentral spout with cappuccinatore

and hot water spout

cOn/Off  sensor

dControl panel

eWater container

fBean container and ground coffee

chute

gGrinder setting (behind the

appliance door)

hBrew unit (behind the appliance

door)

iPark position for milk tube (behind

the appliance door)

jDrip tray with lid and waste

container

Controls and display

17

aOn/Off  sensor

For switching the coffee machine on

and off

bDrink sensors

For making drinks

– Espresso

– Coffee

– Cappuccino

– Latte macchiato

cDisplay

For showing information about the

current action or status

dOptical interface

(for service technicians only)

eArrow sensors 

For scrolling through lists of options,

highlighting a selection or changing

values

fOKsensor

For confirming display messages and

saving settings

g“Back” sensor

For going back a menu level and

cancelling unwanted actions

hLED

Flashes when the appliance is

switched on and the display is in

energy saving mode

isensor

Other drinks

User profiles (CM5410, CM5510,

CM5710)

Maintenance

Parameters

Settings 

j"2portions“  sensor

For dispensing two portions of a

drink at the same time

Accessories

18

These products and other useful

accessories can be ordered via the

Miele webshop or directly from Miele

(see back cover for contact details).

Accessories supplied

-Starter set “Miele appliance care”

Various cleaning products are

supplied depending on model.

-Cleaning brush

For cleaning the milk pipework

Optional accessories

Miele accessories and cleaning and

conditioning products are available for

your coffee machine.

-Original Miele all purpose

microfibre cloth

For removing finger marks and light

soiling

-Cleaning agent for milk pipework

For cleaning the milk system

-Cleaning tablets

For degreasing the brew unit

-Descaling tablets

For descaling the water pipework

-Milk flask with lid

For storing and preparing milk

Operating principles

19

Sensor controls

To operate the coffee machine, touch

the sensors with your finger.

An audible signal is generated each

time a sensor is touched. You can

adjust the volume of the signal tones

or switch the tones off (see “Settings –

Volume”).

Drinks menu

When Select drink appears in the display,

you are in the drinks menu:

Miele



Select drink

You can find more drinks in the Other

drinks ( sensor) menu.

Selecting a menu and

navigating within a menu

To select a menu, touch the sensor

control.

Settings

Time

Timer

Language 

You will then be able to start an action

or change settings in the menu. A bar

on the right-hand side indicates that

further options or text are available.

To select an option, touch the  or 

arrow sensor until the option you want

is highlighted.

Touch OK to confirm your selection.

The setting in a list which is currently

selected will have a tick beside it.

Exiting a menu or cancelling an

action

Touch the  sensor to exit the current

menu.

Before using for the first time

20

Before using for the first time

Remove any protective foil and

stickers from the machine. Exception:

Please do not remove any labels (e.g.

the data plate) which are visible when

you pull out the lower panel.

Remove the protective foil from the

drip tray cover and place the drip tray

cover into the lower panel.

Place the coffee machine on a level,

flat surface that is not sensitive to

water (see “Installation”).

Clean the appliance thoroughly

before filling it with water and coffee

beans (see "Cleaning and care").

Insert the plug of the coffee machine

into the socket (see "Electrical

connection").

Remove the water container and fill it

with fresh, cold tap water. Only fill the

water container up to the “max.”

marker and then refit it in the machine

(see "Filling the water container").

Take the lid off the coffee bean

container, fill it with roasted coffee

beans and replace the lid (see "Filling

the coffee bean container").

Useful tip: The milk tube can be stored

behind the appliance door when not in

use.

Switching on for the first time

Touch the On/Off sensor.

"Miele - Willkommen" appears briefly in

the display.

Use the arrow sensors to

highlight the required language.

Touch OK.

Select the country if necessary and

touchOK.

The setting is now saved.

Your machine has been successfully set

up and is ready for use.

Confirm with OK.

The coffee machine heats up and rinses

the pipework. The water used for

rinsing will run out of the central spout.

Before making drinks with milk for the

first time, rinse the milk pipework (see

“Cleaning and care – Rinsing the milk

pipework”).

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