Hikvision DS-7604NXI-K1/4P User manual

Network Video Recorder

User Manual

Legal Informaon

About this Document

●This Document includes instrucons for using and managing the Product. Pictures, charts,

images and all other informaon hereinaer are for descripon and explanaon only.

●The informaon contained in the Document is subject to change, without noce, due to

rmware updates or other reasons. Please nd the latest version of the Document at the

Hikvision website ( hps://www.hikvision.com ). Unless otherwise agreed, Hangzhou Hikvision

Digital Technology Co., Ltd. or its aliates (hereinaer referred to as "Hikvision") makes no

warranes, express or implied.

●Please use the Document with the guidance and assistance of professionals trained in

supporng the Product.

About this Product

●This product can only enjoy the aer-sales service support in the country or region where the

purchase is made.

●If the product you choose is a video product, please scan the following QR code to obtain the

"Iniaves on the Use of Video Products", and read it carefully.

Acknowledgment of Intellectual Property Rights

●Hikvision owns the copyrights and/or patents related to the technology embodied in the

Products described in this Document, which may include licenses obtained from third pares.

●Any part of the Document, including text, pictures, graphics, etc., belongs to Hikvision. No part

of this Document may be excerpted, copied, translated, or modied in whole or in part by any

means without wrien permission.

● and other Hikvision’s trademarks and logos are the properes of Hikvision in

various jurisdicons.

●Other trademarks and logos menoned are the properes of their respecve owners.

LEGAL DISCLAIMER

●TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS DOCUMENT AND THE

PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, ARE PROVIDED "AS

IS" AND "WITH ALL FAULTS AND ERRORS". HIKVISION MAKES NO WARRANTIES, EXPRESS OR

IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR

Network Video Recorder User Manual

i

FITNESS FOR A PARTICULAR PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK.

IN NO EVENT WILL HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL,

INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF

BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR

LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING

NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF THE

PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR

LOSS.

●YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY

RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION,

PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK, HACKER ATTACK,

VIRUS INFECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE

TIMELY TECHNICAL SUPPORT IF REQUIRED.

●YOU AGREE TO USE THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE

SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.

ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES NOT

INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION, RIGHTS OF

PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND OTHER PRIVACY

RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-USES, INCLUDING THE

DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION, THE DEVELOPMENT OR

PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY ACTIVITIES IN THE CONTEXT

RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR FUEL-CYCLE, OR IN SUPPORT OF

HUMAN RIGHTS ABUSES.

●IN THE EVENT OF ANY CONFLICTS BETWEEN THIS DOCUMENT AND THE APPLICABLE LAW, THE

LATTER PREVAILS.

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ii

Regulatory Informaon

FCC Informaon

Please take aenon that changes or modicaon not expressly approved by the party responsible

for compliance could void the user's authority to operate the equipment.

FCC compliance: This equipment has been tested and found to comply with the limits for pursuant

to part 15 of the FCC Rules. These limits are designed to provide reasonable protecon against

harmful interference in a residenal installaon. This equipment generates, uses and can radiate

radio frequency energy and, if not installed and used in accordance with the instrucons, may

cause harmful interference to radio communicaons. However, there is no guarantee that

interference will not occur in a parcular installaon. If this equipment does cause harmful

interference to radio or television recepon, which can be determined by turning the equipment

o and on, the user is encouraged to try to correct the interference by one or more of the

following measures:

●Reorient or relocate the receiving antenna.

●Increase the separaon between the equipment and receiver.

●Connect the equipment into an outlet on a circuit dierent from that to which the receiver is

connected.

●Consult the dealer or an experienced radio/TV technician for help.

FCC Condions

This device complies with part 15 of the FCC Rules. Operaon is subject to the following two

condions:

●This device may not cause harmful interference.

●This device must accept any interference received, including interference that may cause

undesired operaon.

EU Conformity Statement

This product and - if applicable - the supplied accessories too are marked

with "CE" and comply therefore with the applicable harmonized European

standards listed under the EMC Direcve 2014/30/EU, LVD Direcve 2014/

35/EU, the RoHS Direcve 2011/65/EU.

2012/19/EU (WEEE direcve): Products marked with this symbol cannot be

disposed of as unsorted municipal waste in the European Union. For

proper recycling, return this product to your local supplier upon the

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iii

purchase of equivalent new equipment, or dispose of it at designated

collecon points. For more informaon see: hp://www.recyclethis.info .

2006/66/EC (baery direcve): This product contains a baery that cannot

be disposed of as unsorted municipal waste in the European Union. See

the product documentaon for specic baery informaon. The baery is

marked with this symbol, which may include leering to indicate cadmium

(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the baery to

your supplier or to a designated collecon point. For more informaon

see: hp://www.recyclethis.info .

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Applicable Model

This manual is applicable to the following models.

Series Model

DS-7600NXI-K1 DS-7604NXI-K1

DS-7608NXI-K1

DS-7616NXI-K1

DS-7600NXI-K1/P DS-7604NXI-K1/4P

DS-7608NXI-K1/8P

DS-7600NXI-K2 DS-7608NXI-K2

DS-7616NXI-K2

DS-7632NXI-K2

DS-7600NXI-K2/P DS-7608NXI-K2/8P

DS-7616NXI-K2/16P

DS-7632NXI-K2/16P

DS-7700NXI-K4 DS-7708NXI-K4

DS-7716NXI-K4

DS-7732NXI-K4

DS-7700NXI-K4/P DS-7708NXI-K4/8P

DS-7716NXI-K4/16P

DS-7732NXI-K4/16P

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Symbol Convenons

The symbols that may be found in this document are dened as follows.

Symbol Descripon

Danger

Indicates a hazardous situaon which, if not avoided, will or could

result in death or serious injury.

Cauon

Indicates a potenally hazardous situaon which, if not avoided, could

result in equipment damage, data loss, performance degradaon, or

unexpected results.

Note Provides addional informaon to emphasize or supplement

important points of the main text.

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vi

Safety Instrucon

●Proper conguraon of all passwords and other security sengs is the responsibility of the

installer and/or end-user.

●In the use of the product, you must be in strict compliance with the electrical safety regulaons

of the naon and region.

●Firmly connect the plug to the power socket. Do not connect several devices to one power

adapter. Power o the device before connecng and disconnecng accessories and peripherals.

●Shock hazard! Disconnect all power sources before maintenance.

●The equipment must be connected to an earthed mains socket-outlet.

●The socket-outlet shall be installed near the device and shall be easily accessible.

●For the device with the sign indicang hazardous live, the external wiring connected to the

terminals requires installaon by an instructed person.

●Never place the device in an unstable locaon. The device may fall, causing serious personal

injury or death.

●Input voltage should meet the SELV (Safety Extra Low Voltage) and the LPS (Limited Power

Source) according to the IEC62368.

●High touch current! Connect to earth before connecng to the power supply.

●If smoke, odor or noise rise from the device, turn o the power at once and unplug the power

cable, and then please contact the service center.

●Use the device in conjuncon with an UPS, and use factory recommended HDD if possible.

●This equipment is not suitable for use in locaons where children are likely to be present.

●CAUTION: Risk of explosion if the baery is replaced by an incorrect type.

●Do not ingest baery. Chemical Burn Hazard!

●This product contains a coin/buon cell baery. If the coin/buon cell baery is swallowed, it

can cause severe internal burns in just 2 hours and can lead to death.

●Improper replacement of the baery with an incorrect type may defeat a safeguard (for

example, in the case of some lithium baery types).

●Do not dispose of the baery into re or a hot oven, or mechanically crush or cut the baery,

which may result in an explosion.

●Do not leave the baery in an extremely high temperature surrounding environment, which may

result in an explosion or the leakage of ammable liquid or gas.

●Do not subject the baery to extremely low air pressure, which may result in an explosion or the

leakage of ammable liquid or gas.

●Dispose of used baeries according to the instrucons.

●Keep body parts away from fan blades and motors. Disconnect the power source during

servicing.

●Keep body parts away from motors. Disconnect the power source during servicing.

●Use only power supplies same with the original model, or LPS power supplies with the same

voltage and electric current.

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vii

Prevenve and Cauonary Tips

Before connecng and operang your device, please be advised of the following ps:

●The device is designed for indoor use only. Install it in a well-venlated, dust-free environment

without liquids.

●Ensure recorder is properly secured to a rack or shelf. Major shocks or jolts to the recorder as a

result of dropping it may cause damage to the sensive electronics within the recorder.

●The device shall not be exposed to water dripping or splashing, and no objects lled with liquids,

such as vases, shall be placed on the device.

●No naked ame sources, such as lighted candles, should be placed on the device.

●The venlaon should not be impeded by covering the venlaon openings with items, such as

newspapers, table-cloths, curtains. The openings shall never be blocked by placing the device on

a bed, sofa, rug, or other similar surface.

●For certain models, ensure correct wiring of the terminals for connecon to an AC mains supply.

●For certain models, the equipment has been designed, when required, modied for connecon

to an IT power distribuon system.

● idenes the baery holder itself and idenes the posioning of the cell(s) inside the

baery holder.

●+ idenes the posive terminal(s) of the device which is used with, or generates direct current,

and - idenes the negave terminal(s) of the device which is used with, or generates direct

current.

●Keep a minimum 200 mm (7.87 inch) distance around the equipment for sucient venlaon.

●For certain models, ensure correct wiring of the terminals for connecon to an AC mains supply.

●Do not touch the sharp edges or corners.

●When the device is running above 45 °C (113 °F), or its HDD temperature in S.M.A.R.T. exceeds

the stated value, please ensure the device is running in a cool environment, or replace HDD(s) to

make the HDD temperature in S.M.A.R.T. below the stated value.

●Provide a surge suppressor at the inlet opening of the device under special condions such as

the mountain top, iron tower, and forest.

●Do not touch the bare components (such as the metal contacts of the inlets) and wait for at least

5 minutes, since electricity may sll exist aer the device is powered o.

●The USB port of the equipment is used for connecng to a mouse, keyboard, USB ash drive, or

Wi-Fi dongle only. The current for the connected device shall be not more than 0.1 A.

●The serial port of the device is used for debugging only.

●If the power output port of the device does not comply with Limited Power Source, the

connected device powered by this port shall be equipped with a re enclosure.

●If a power adapter is provided in the device package, use the provided adapter only.

●For the device with scker or , pay aenon to the following cauons: CAUTION: Hot

parts! Do not touch. Burned ngers when handling the parts. Wait one-half hour aer switching

o before handling the parts.

●If the device needs to be installed on the wall or ceiling,

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viii

1. Install the device according to the instrucons in this manual.

2. To prevent injury, this device must be securely aached to the installaon surface in

accordance with the installaon instrucons.

●Under high working temperature (40 °C (104 °F) to 55 °C (131 °F)), the power of some power

adapters may decrease.

●Make sure that the power has been disconnected before you wire, install, or disassemble the

device.

●If the device needs to be wired by yourself, select the corresponding wire to supply power

according to the electric parameters labeled on the device. Strip o wire with a standard wire

stripper at corresponding posion. To avoid serious consequences, the length of stripped wire

shall be appropriate, and conductors shall not be exposed.

●If smoke, odor, or noise arises from the device, immediately turn o the power, unplug the

power cable, and contact the service center.

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Contents

Chapter 1 Startup ....................................................................................................................... 1

1.1 Acvate Your Device .............................................................................................................. 1

1.2 Login ...................................................................................................................................... 3

1.2.1 Log in via Unlock Paern .............................................................................................. 3

1.2.2 Log in via Password ....................................................................................................... 3

Chapter 2 Live View .................................................................................................................... 5

2.1 GUI Introducon .................................................................................................................... 5

2.2 PTZ Control ............................................................................................................................ 6

2.2.1 Congure PTZ Parameter .............................................................................................. 6

2.2.2 PTZ Control Panel Introducon ..................................................................................... 8

2.2.3 Customize Preset .......................................................................................................... 8

2.2.4 Customize Patrol ........................................................................................................... 8

2.2.5 Customize Paern ......................................................................................................... 9

Chapter 3 Playback ................................................................................................................... 10

3.1 GUI Introducon .................................................................................................................. 10

3.2 Normal Playback .................................................................................................................. 11

3.3 Event Playback ..................................................................................................................... 12

3.4 Slice Playback ....................................................................................................................... 13

3.5 Back up Clip .......................................................................................................................... 15

Chapter 4 Search File ................................................................................................................ 16

Chapter 5 Conguraon (Easy Mode) ....................................................................................... 17

5.1 System Conguraon ........................................................................................................... 17

5.1.1 General ........................................................................................................................ 17

5.1.2 User ............................................................................................................................. 18

5.1.3 Excepon .................................................................................................................... 19

5.2 Network Conguraon ........................................................................................................ 20

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5.2.1 General ........................................................................................................................ 20

5.2.2 Hik-Connect ................................................................................................................. 21

5.2.3 Email ........................................................................................................................... 22

5.3 Camera Management .......................................................................................................... 24

5.3.1 Network Camera ......................................................................................................... 24

5.3.2 OSD Sengs ................................................................................................................ 27

5.3.3 Event ........................................................................................................................... 28

5.4 Recording Management ....................................................................................................... 31

5.4.1 Storage Device ............................................................................................................ 31

5.4.2 Congure Recording Schedule .................................................................................... 32

5.4.3 Congure Recording Parameter .................................................................................. 34

Chapter 6 Conguraon (Expert Mode) .................................................................................... 35

6.1 System Conguraon ........................................................................................................... 35

6.1.1 General ........................................................................................................................ 35

6.1.2 Live View ..................................................................................................................... 36

6.1.3 User ............................................................................................................................. 38

6.2 Network Conguraon ........................................................................................................ 38

6.2.1 TCP/IP .......................................................................................................................... 38

6.2.2 DDNS ........................................................................................................................... 39

6.2.3 NAT .............................................................................................................................. 40

6.2.4 Ports (More Sengs) .................................................................................................. 41

6.2.5 Upload Logs to the Server ........................................................................................... 42

6.2.6 ISUP ............................................................................................................................. 43

6.2.7 Hik-Connect ................................................................................................................. 45

6.2.8 Email ........................................................................................................................... 45

6.3 Camera Management .......................................................................................................... 45

6.3.1 Network Camera ......................................................................................................... 45

6.3.2 Display Sengs ........................................................................................................... 52

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xi

6.3.3 Privacy Mask ............................................................................................................... 53

6.4 Device Management ............................................................................................................ 54

6.4.1 Switch .......................................................................................................................... 54

6.5 Event Conguraon ............................................................................................................. 55

6.5.1 Normal Event .............................................................................................................. 55

6.5.2 Perimeter Protecon ................................................................................................... 60

6.5.3 Facial Recognion ....................................................................................................... 63

6.5.4 Non-Video Event ......................................................................................................... 65

6.5.5 Other Events ............................................................................................................... 66

6.5.6 Congure Arming Schedule ........................................................................................ 66

6.5.7 Congure Alarm Linkage Acon .................................................................................. 67

6.5.8 Face Picture Library Management .............................................................................. 69

6.6 Recording Management ....................................................................................................... 70

6.6.1 Congure Recording Schedule .................................................................................... 70

6.6.2 Congure Recording Parameter .................................................................................. 72

6.6.3 Storage Device ............................................................................................................ 73

6.6.4 Congure Storage Mode ............................................................................................. 75

6.6.5 Advanced Sengs ....................................................................................................... 75

Chapter 7 Maintenance ............................................................................................................ 77

7.1 Restore Default .................................................................................................................... 77

7.2 Search Log ............................................................................................................................ 77

7.3 System Service ..................................................................................................................... 77

7.4 Buzzer Switch ....................................................................................................................... 78

7.5 Device Maintenance ............................................................................................................ 78

7.5.1 Schedule Reboot ......................................................................................................... 78

7.5.2 Camera Upgrade ......................................................................................................... 79

7.5.3 Device Status ............................................................................................................... 79

7.6 Upgrade ............................................................................................................................... 79

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7.6.1 Local Upgrade ............................................................................................................. 79

7.6.2 Online Upgrade ........................................................................................................... 80

Chapter 8 Alarm ....................................................................................................................... 81

8.1 Set Event Hint ....................................................................................................................... 81

8.2 View Alarm in Alarm Center ................................................................................................. 81

Chapter 9 Web Operaon ......................................................................................................... 82

9.1 Introducon ......................................................................................................................... 82

9.2 Login .................................................................................................................................... 82

9.3 Live View .............................................................................................................................. 83

9.4 Playback ............................................................................................................................... 83

9.5 Conguraon ....................................................................................................................... 84

9.6 Log ....................................................................................................................................... 84

Chapter 10 Appendix ................................................................................................................ 85

10.1 Glossary ............................................................................................................................. 85

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xiii

Chapter 1 Startup

1.1 Acvate Your Device

For the rst-me access, you need to acvate the video recorder by seng an admin password. No

operaon is allowed before acvaon. You can also acvate the video recorder via web browser,

SADP or client soware.

Before You Start

Power on your device.

Steps

1. Select a language.

2. Click Apply.

3. Set the resoluon as 1920*1080/60Hz (1080P) as needed.

Note

●The resoluon is 1280*720/60Hz (720P) by default. If you check Do not show this prompt

again., the prompt will not appear again aer reboong.

●Aer the device is connected to the monitor with HDMI cable, the resoluon will be

automacally adjusted to 1920*1080/60Hz (1080P). Some monitor models do not support

resoluon adaptaon.

4. Input the same password in Password and Conrm Password.

Figure 1-1 Acvaon

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Warning

●Strong Password recommended-We highly recommend you create a strong password of your

own choosing according to the following rules in order to increase the security of your

product:

○8 to 16 characters.

○Do not contain the following characters in the password: the user name, 123, admin, no less

than 4-digit connuously increasing or decreasing numbers, or no less than 4 connuously

same characters.

○Ar least 2 of the following types are required: digits, upper-case leers, lower-case leers,

and special characters.

○Risky password is not allowed.

●We recommend you reset your password regularly, especially in the high security system,

reseng the password monthly or weekly can beer protect your product.

5. Oponal: Set Password Hint.

Note

When you forget your password, the hint will help you remember it. It is recommended to set

the password hint.

6. Oponal: Set Unlock Paern.

1) Enable Unlock Paern.

2) Use the mouse to draw a paern among the 9 dots on the screen. Release the mouse when

the paern is done.

Note

●The paern shall have 4 dots at least.

●Each dot can be connected for once only.

3) Draw the same paern again to conrm it. When the two paerns match, the paern is

congured successfully.

7. Click Acvate.

What to do next

Follow the wizard to set basic parameters.

●For basic system parameters. Refer to General for details.

●For general network parameters. Refer to General for details.

●For storage device conguraon. Refer to Storage Device for details.

●For adding network cameras. Refer to Network Camera for details.

●For plaorm conguraon. Refer Hik-Connect to for details.

●When you forget your password, there are three methods to reset it, including password

reseng email, Hik-Connect, and security quesons. You have to congure at least one

password reseng method. Refer to Set Password Reseng Email and Hik-Connect for details.

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1.2 Login

1.2.1 Log in via Unlock Paern

Steps

1. Right click the mouse on live view.

Figure 1-2 Draw the Unlock Paern

2. Draw the pre-dened paern to enter the menu operaon.

Note

●If you have forgoen your paern, you click Forgot My Paern or Switch User to log in via

password.

●If you have drawn the wrong paern for more than 5 mes, the system will switch to the

normal login mode automacally.

1.2.2 Log in via Password

If your video recorder has logged out, you must login before operang the menu and other

funcons.

Steps

1. Select User Name.

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Figure 1-3 Login Interface

2. Input password.

3. Click Login.

Note

●When you forget the password of the admin, you can click Forgot Password to reset the

password.

●If you enter the wrong password 7 mes, the current user account will be locked for 60

seconds.

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Chapter 2 Live View

2.1 GUI Introducon

●Click Target Detecon at the upper-le corner, and select or to display the specied live

target detecon results. For result details, click View More.

Note

○Target Detecon is only available for certain models.

○Target Detecon is valid when HDD is installed.

○ is valid for moon detecon, line crossing detecon, intrusion detecon, and facial

detecon.

●Click to start/stop auto-switch. The screen will automacally switch to the next one.

●Click to enter full screen mode.

●Double click a camera to view it in single-screen mode. Double click again to exit single-screen

mode.

●Change a camera live view screen by dragging it from its screen to the desired screen.

●Scroll up/down to turn to previous/next screen.

●Posion the cursor on a camera to show shortcut menu.

Figure 2-1 Shortcut Menu

Table 2-1 Shortcut Menu Descripon

Buon Descripon

Click to capture.

Start playing videos recorded in the latest ve minutes.

Digital zoom. You can adjust zoom-in mes and view the desired area.

Click it to enter PTZ control mode.

Turn on/o live view audio.

Click to start two-way audio between NVR and network camera.

Note

Ensure that the network camera supports two-way audio.

Switch video stream.

Display rule frame and target frame.

Adjust image display eect according to the screen size.

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●In the live view interface, there are icons at the upper-right corner of the screen for each

camera, showing the camera recording and alarm status.

Table 2-2 Live View Icon Descripon

Icon Descripon

Alarming (normal event and smart event).

Recording.

●Right click your mouse to display the shortcut menu.

Figure 2-2 Right Click Shortcut Menu

2.2 PTZ Control

2.2.1 Congure PTZ Parameter

You shall congure PTZ parameters before controlling a PTZ camera.

Steps

1. Preview a camera in live view and click on shortcut menu.

Network Video Recorder User Manual

6

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Hikvision DS-7604NXI-K1/4P User manual

Hikvision DS-7604NXI-K1/4P User manual

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