OWNER’S MANUAL
Submersible Sewage Pump
NOTICE D’UTILISATION
Pompe d’eaux
d’égout submersible
MANUAL DEL USUARIO
Bomba cloacal sumergible
Installation/Operation/Parts
For further operating, installation,
or maintenance assistance:
Call 1-800-365-6832
English .............................. Pages 2-6
Installation/Fonctionnement/Pièces
Pour plus de renseignements
concernant l’utilisation,
l’installation ou l’entretien,
Composer le
1 (800) 365-6832
Français ....................... Pages 7-11
Instalación/Operación/Piezas
Para mayor información sobre el
funcionamiento, instalación o
mantenimiento de la bomba:
Llame al 1-800-365-6832
Español ..................... Paginas 12-16
©2017 253PB640 (Rev. 06/15/17)
5196 1105
MOD. FPSES2700A
293 Wright Street, Delavan, WI 53115
Phone: 800-365-6832
Fax: 800-526-3757
www.flotecwater.com
Safety 2
For parts or assistance, call Flotec Customer Service at 1-800-365-6832
READ AND FOLLOW
SAFETY INSTRUCTIONS!
This is the safety alert symbol. When you see this
symbol on your pump or in this manual, look for one of
the following signal words and be alert to the potential for
personal injury:
warns about hazards that will cause serious
personal injury, death or major property damage if
ignored.
warns about hazards that can cause serious
personal injury, death or major property damage if
ignored.
warns about hazards that will or can cause
minor personal injury or property damage if ignored.
The label NOTICE indicates special instructions which are
important but not related to hazards.
Carefully read and follow all safety instructions in this
manual and on pump.
Keep safety labels in good condition.
Replace missing or damaged safety labels.
NOTICE: Pump must be installed in a vertical position
only. Installing pump in any other position will void
warranty.
To avoid serious injury and/or property damage, read these
rules and instructions carefully.
Check your local codes before installing. You must comply
with local codes, the National Electrical Code (NEC) in the
United States or the Canadian Electrical Code (CEC), as
applicable.
Vent sewage or septic tank according to local codes.
In the United States, do not install pump in any location
classified as hazardous by National Electrical Code, ANSI/
NFPA 70-1984.
Pump normally runs hot. To avoid burns when servicing
pump, allow it to cool for 20 minutes after shut-down
before handling it.
Do not run pump dry. Dry running can overheat pump
and will void warranty.
Pump is permanently lubricated. No oiling or greasing is
required in normal operation.
Hazardous voltage. Can shock, burn, or
cause death.
During operation the pump is in water. To avoid fatal
shocks, proceed as follows if pump needs servicing:
A. Ground pump according to all applicable codes and
ordinances.
B. Disconnect power to outlet box or circuit breaker
before servicing.
C. To reduce risk of electric shock, take care when
changing fuses or resetting circuit breaker. Do not
stand in water when working on control box or with
circuit breaker.
D. When using cord and plug, plug into a grounded outlet
only. When wiring to a system control, connect pump
ground lead to system ground.
California Proposition 65 Warning
This product and related accessories contain
chemicals known to the State of California to cause can-
cer, birth defects or other reproductive harm.
PERFORMANCE CHART
GPH of Water at Total Feet of Head
Model 5’ 10’ 15’ 20’ 25’
FPSES2700A 6,960 5,580 4,440 3,360 2,220
SPECIFICATIONS
Model HP Volts Phase
Max Load
Amps
Individual Branch Circuit
Required (Amps)
Discharge
NPT
Solids
Handling
Capability
On
Point
Off
Point
FPSES2700A 3/4 115 1 12.0 15 2” 2” 21” 13”
NOTICE: For continuous duty, pump must be fully submerged in liquid with a maximum temperature of 130° F (54° C).
DIMENSIONS
Model Operation Base
Pump Material
Impeller
Dimensions
Cord
Length Wt.Housing Cover Height Diameter
FPSES2700A Automatic 304SS 304SS 304SS 304SS 16” 9-1/2” 20’ 24 Lb.
Installation 3
For parts or assistance, call Flotec Customer Service at 1-800-365-6832
INSTALLATION
Risk of electrical shock. Can burn or kill.
Do not lift pump by power cord. See “Lifting Pump” and
Figure 1.
NOTE: Install pump on a hard, level surface (cement,
asphalt, etc.). Never place pump directly on earth, clay, or
gravel surfaces. Basin must be at least 18” in diameter and
30” deep.
Risk of electrical shock. Can burn or kill. Do
not lift pump by power cord.
This pump is designed for use in a residential sewage or
septic system only. Use only within design parameters.
NOTICE: This unit is not designed as a waterfall or fountain
pump, or for applications involving salt water or brine! Use
with waterfalls, fountains, salt water or brine will void
warranty.
Do not use where water recirculates.
Not designed for use as a swimming pool drainer.
NOTICE: The oil-filled motor was not designed for use
in water containing fish. Do not use this pump in water
with fish present.
Lifting Pump
1. Use handle on top of pump for all lifting/lowering of
pump. Disconnect power to pump before doing any
work on pump or attempting to remove pump from
sump.
2. Attempting to lift or support pump by power cord can
damage cord and cord connections.
3. Cord may pull apart, exposing bare wires with
possibility of fire or electrical shock.
4. Lifting or supporting pump by power cord will void
warranty.
4701 0904
Figure 1
Piping
Piping must not be smaller than pump discharge.
The rate of flow in the discharge pipe must keep any solids
present in suspension in the fluid. To meet minimum flow
requirements of 2 feet per second (61 cm/sec) in discharge
line, size pipe as follows:
TABLE I
For A Pipe Size of: Minimum Flow Rate is:
2” (51mm) 21 GPM (79.5 L/M)
2-1/2” (64 mm) 30 GPM (113.5 L/M)
3” (76mm) 48 GPM (182 L/M)
Use a 2” (51 mm) minimum check valve in pump
discharge to prevent backflow of liquid into sump basin.
The check valve should be a free flow valve that will easily
pass solids. Be sure check valve installation complies with
local codes.
NOTICE: For best performance of check valve when
handling solids, do not install it with discharge more than
45° above the horizontal. Do not install check valve in a
vertical position as solids may settle in valve and prevent
opening on startup.
Drill a 3/16” (5 mm) hole in discharge pipe about 1 to 2”
(25-50 mm) above pump discharge connection (but below
check valve) to prevent airlocking the pump.
ELECTRICAL
Risk of electrical shock and fire. Be sure that
power supply information (Voltage/Hertz/Phase) on pump
motor nameplate matches incoming power supply exactly.
Install pump according to all electrical codes that apply.
Hazardous voltage. Can shock, burn, or
cause death. When installing, operating, or servicing this
pump, follow safety instructions below.
1. DO NOT splice the power cord, submerge electrical
cord plug, or use extension cords.
2. DO NOT handle or service pump while it is connected
to power supply.
3. DO NOT operate pump unless it is properly grounded.
Power cord is a 3-wire conductor with 3-prong
grounding-type plug. Do not modify cord or plug.
When using with plug-in receptacle, plug pump into
a 3-wire, grounded, grounding-type receptacle only.
Connect pump according to all applicable codes.
For automatic operation, plug or wire pump into an
automatic float switch or pump controller. For continuous
operation, plug directly into an electrical outlet or wire
directly into switch box. Connect pump to its own
individual branch circuit with nothing else on the circuit.
For fuse/circuit breaker requirements see “Specifications”
on Page 1.
Operation / Maintenance 4
For parts or assistance, call Flotec Customer Service at 1-800-365-6832
OPERATION
The automatic overload protector in the motor will protect
motor from burning out due to over heating/overloading.
When motor cools down, protector automatically resets
and starts motor.
If overload trips frequently, check for cause. It could be
a stuck impeller, wrong/low voltage, or electrical failure
in motor. If an electrical failure in the motor is suspected,
have it serviced by a competent repairman.
NOTICE: Do not allow pump to run in a dry sump. It will
void the warranty and may damage the pump.
Pump is permanently lubricated. No oiling or greasing is
required.
MAINTENANCE
Hazardous voltage. Can shock, burn,
or cause death. Before removing pump from basin for
service, always disconnect electrical power to pump and
control switch.
After removing basin cover and necessary discharge
piping, lift pump out of basin.
Risk of electrical shock. Can burn or kill.
Do not lift pump by power cord. See “Lifting Pump” and
Figure 1, on Page 4.
Place pump in an area where it can be cleaned
thoroughly. Remove all scale and deposits on the pump.
Submerge complete pump in a disinfectant solution
(chlorox or similar strength chlorine solution) for at least
one hour before disassembling pump.
The pump seal plate contains a special lubricating oil
which should be kept clean and free of water at all times.
Impeller Replacement
To replace the impeller, follow steps 1 through 3. Reverse
the steps to reassemble the pump.
See the Repair Parts Illustrations for part identification.
1. Disconnect the power to the pump.
2. Remove the base and gasket.
3. Remove the impeller nut and washer; pull the impeller
off of the shaft.
4. Reverse steps 1 through 3 to reassemble the pump.
Troubleshooting 5
For parts or assistance, call Flotec Customer Service at 1-800-365-6832
TROUBLESHOOTING
Read and understand safety and operating instructions in this manual before doing any work on pump!
Only qualified personnel should electrically test pump motor.
Risk of electrical shock. Disconnect power to outlet before handling pump or motor. Sudden Starts. If power
is on to pump when thermal overload resets, pump may start without warning. If you are working on pump, you may get
an electrical shock or impeller may catch fingers or tools.
SYMPTOM POSSIBLE CAUSE(S) CORRECTIVE ACTION
Pump fails to operate Power to pump has been interrupted Check to be sure you have power to your home. Check
to be sure that power cord is securely plugged into out-
let or securely wired into controller or switch box
Liquid fluid level is not high enough to
activate switch or controller
Check that fluid level is high enough to activate switch
or controller
Plugged vent hole in discharge pipe Check to be sure that the 3/16” vent hole in discharge
pipe is not plugged and unplug if needed
Pump inlet, impeller, check valve or dis-
charge pipe are blocked
Check for blockage in pump inlet, impeller, check valve
or discharge pipe and clean if needed
Thermal overload may have tripped Test start pump; if it starts and then stops immediately,
disconnect from power source for 30 minutes to allow
motor to cool, then reconnect to power source. Check
for cause of overheating
Pump fails to empty sump All valves in discharge pipe are Check to be sure all valves in discharge pipe are not
fully open fully open
Discharge pipe and check valve are
clogged
Clean out discharge pipe and check valve
Pump inlet or impeller have blockage Check for blockage in pump inlet or impeller and clean
if needed
Pump not sized correctly A higher capacity pump may be needed
Pump will not shut off Check switch or automatic float control
for improper function
See installation instructions for switch/controller
Warranty 6
Retain Original Receipt for Warranty Eligibility
Limited Warranty
This Limited Warranty is effective June 1, 2011 and replaces all undated warranties and warranties dated before June 1, 2011.
FLOTEC warrants to the original consumer purchaser (“Purchaser” or “You”) that its products are free from defects in material and
workmanship for a period of twelve (12) months from the date of the original consumer purchase. If, within twelve (12) months
from the original consumer purchase, any such product shall prove to be defective, it shall be repaired or replaced at FLOTEC’s
option, subject to the terms and conditions set forth herein. Note that this limited warranty applies to manufacturing defects only
and not to ordinary wear and tear. All mechanical devices need periodic parts and service to perform well. This limited warranty
does not cover repair when normal use has exhausted the life of a part or the equipment.
The original purchase receipt and product warranty information label are required to determine warranty eligibility. Eligibility
is based on purchase date of original product – not the date of replacement under warranty. The warranty is limited to repair or
replacement of original purchased product only, not replacement product (i.e. one warranty replacement allowed per purchase).
Purchaser pays all removal, installation, labor, shipping, and incidental charges.
For parts or troubleshooting assistance, DO NOT return product to your retail store - contact FLOTEC Customer Service at
800-365-6832.
Claims made under this warranty shall be made by returning the product (except sewage pumps, see below) to the retail outlet
where it was purchased immediately after the discovery of any alleged defect. FLOTEC will subsequently take corrective action
as promptly as reasonably possible. No requests for service will be accepted if received more than 30 days after the warranty
expires. Warranty is not transferable and does not apply to products used in commercial/rentalapplications.
Sewage Pumps
DO NOT return a sewage pump (that has been installed) to your retail store. Contact FLOTEC Customer Service. Sewage pumps
that have seen service and been removed carry a contamination hazard with them.
If your sewage pump has failed:
• Wear rubber gloves when handling the pump;
• For warranty purposes, return the pump’s cord tag and original receipt of purchase to the retail store;
• Dispose of the pump according to local disposal ordinances.
Exceptions to the Twelve (12) Month Limited Warranty
Product Warranty Period
FP0F360AC, FP0FDC, FPDM21SA, FPDM21HC 90 days
FP0S1775A, FP0S1790PCA, FP0S2400A, FP0S2450A, FP0S4100X, FP2800DCC, FPCP-20ULST, FPPSS3000, FPSC2150A,
FPSC3150A, FPCI3350, FPCI5050, FPDC30, FPCC5030
2 Years
4” Submersible Well Pumps, FP0S3200A, FP0S3250A, FP0S6000A, FPSC1725X, FPSC2200A, FPSC2250A, FPSES2700A,
FPSE3601A, FPPSS5000, FPSC3350A, FPZT7300, FPZT7350, FPZT7450, FPZT7550
3 Years
FP7100 Series Pressure Tanks, E100ELT, E3305TLT, E3375TLT, E5005TLT, E50TLT, E50VLT, E75STVT, E75VLT, FPSC3200A,
FPSC3250A, FPSC4550A, FPSE9000
5 Years
General Terms and Conditions; Limitation of Remedies
You must pay all labor and shipping charges necessary to replace product covered by this warranty. This warranty does not
apply to the following: (1) acts of God; (2) products which, in FLOTEC’s sole judgment, have been subject to negligence, abuse,
accident, misapplication, tampering, or alteration; (3) failures due to improper installation, operation, maintenance or storage; (4)
atypical or unapproved application, use or service; (5) failures caused by corrosion, rust or other foreign materials in the system,
or operation at pressures in excess of recommended maximums.
This warranty sets forth FLOTEC’s sole obligation and purchaser’s exclusive remedy for defective products.
FLOTEC SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, OR CONTINGENT DAMAGES WHATSOEVER.
THE FOREGOING LIMITED WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED
WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. THE FOREGOING LIMITED WARRANTIES SHALL NOT EXTEND BEYOND THE DURATION
PROVIDED HEREIN.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an
implied warranty lasts, so the above limitations or exclusions may not apply to You. This warranty gives You specific legal rights
and You may also have other rights which vary from state to state.
FLOTEC • 293 Wright Street • Delavan, WI USA 53115
Phone: 800-365-6832 • Fax: 800-526-3757 • www.flotecwater.com
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