EnGenius EWS370AP User manual

User Manual

Business Solutions

Dual Band Wireless AC2600 Managed Access Point

EWS370AP/EWS371AP/EWS870AP/EWS871AP

version 1.0

2

IMPORTANT

To install this Access Point please refer to the

Quick Installation Guide included in the product packaging.

3

Chapter 1 Product Overview............................................... 4

Key Features/Introduction........................................................ 5

System Requirements............................................................... 6

Package Contents......................................................................... 7

 TechnicalSpecications..............................................................8

Physical Interface (EWS370AP/EWS371AP).................... 10

 PhysicalInterface(EWS870AP/EWS871AP)....................11

Chapter 2 Before You Begin................................................. 12

Computer Settings....................................................................... 13

Hardware Installation (EWS370AP/EWS371AP)............... 17

 Hardware Intallation (EWS870AP/EWS871AP).............. 18

Mounting the AP (EWS370AP/EWS371AP)........................ 19

 MountingtheAP(EWS870AP/EWS871AP)........................22

Chapter 3 Conguring Your Access Point......................... 25

 Default Settings./Web Conguration................................ 26

Chapter 4 Building a Wireless Network........................... 27

 AccessPointMode......................................................................28

Chapter 5 Status.................................................................... 29

Main Status..................................................................................... 30

Connection...................................................................................... 33

Chapter 6 Network .............................................................. 34

Basic IPv4/IPv6 Settings.......................................................... 35

Spanning Tree Protocol Setting............................................. 35

Chapter 7 2.4 GHz/5 GHz Wireless....................................... 37

 WirelessSettings...........................................................................38

 BandSteering................................................................................ 38

2.4 GHz/5 GHz Wireless Network........................................... 40

 2.4GHz/5GHzSSIDProle......................................................41

Wireless Security.......................................................................... 42

 WirelessTrafcShaping...........................................................44

Wireless MAC Filtering............................................................... 45

WPS Mixed-Enterprise................................................................ 46

Fast Roaming................................................................................. 46

Guest Network Settings............................................................ 47

Chapter 8 Management ........................................................ 48

Management VLAN Settings.................................................. 49

Advanced Settings....................................................................... 50

CLI Settings/Email Alert............................................................. 51

Time Zone........................................................................................ 53

Auto Reboot Settings................................................................ 54

Wi-Fi Scheduler............................................................................... 55

Tools.................................................................................................. 56

Account/Firmware........................................................................ 59

Backup/Restore ............................................................................. 60

Log.................................................................................................... 62

Logout/Reset................................................................................. 63

Appendix................................................................................. 64

FCC Interference Statement................................................... 65

CE Interference Statement...................................................... 66

Table of Contents

4

Chapter 1

Product Overview

5

Maximum data rates are based on IEEE 802.11 standards. Actual throughput and range may vary depending on many factors including environmental conditions, distance between

devices, radio interference in the operating environment, and mix of devices in the network. Features and specications subject to change without notice. Trademarks and registered

Key Features

• Upto27dBmtransmitpowerenablinglongrangeconnectivity

• SupportsIEEE802.11ac/a/b/g/nwirelessstandardswithupto

800Mbpsdatarateon2.4GHzbandand1733Mbpson5GHz

bands

• SupportWave2MU-MIMOfunctionon5GHzradio.

• SupportTxBeamformingtoenlargethetransmittingdistance.

• Proprietary48V/802.3atInputdesignwithGigabitsport

supports.

• Supply802.3afpowersourceoverthe2ndLANport

(EWS870AP/EWS871APOnly).

• SuperiorredundantEthernetinterfacetoassurethenon-

interruption powering over the 2nd Ethernet port when the 1st

Ethernetportisdamaged.(EWS370AP/EWS371APOnly)

• Perform256-QAMunder2.4GHzforenhanceingdatarateto

400Mbps

• RobusthousingwithIP67enclosureratedtodeployat

extremely weather

• SystemicanddistributedmanagementoverEnGeniusezMaster

and EWS Management switch without licensing or subscription.

fee.

• MorecustomizeditemsonBandSteeringforintellgent

Management.

• Performone-clickupdatetodeliveracongurationovermulti-

segments for these managed Access Points.

Introduction

EWS 4x4 managed APs are great performance, evenly

coverage and long-range Dual-Band Wireless 802.11

ac/a/b/g/n Outdoor Access Point with speeds up to 800

Mbps on 2.4GHz and 1733Mbps on 5GHz bands. It can be

congured as an: Managed mode or Stand-alone mode.

6

These APs are designed to operate in a variety of indoor

or outdoor environments. Its high-powered, long-range

characteristics make it a cost-effective alternative to

ordinary Access Points that don’t have the range and reach

to connect to a growing number of wireless users who

wish to connect to a business network. The AP supports

the 2.4GHz frequency band under 802.11 b/g/n mode

whileatthesametimeproviding5GHzbandunder802.11

ac/a/n mode for communicating to and from 5GHz capable

computers,tabletsorsmartphonesortransferringles.

To protect sensitive data during wireless transmissions,

the device offers different encryption settings for wireless

transmissions, including industry standard WPA and WPA2

encryption.ThedevicealsoincludesMACaddressltering

to allow network administrators to offer network access

only to known computers and other devices based on their

MAC addresses.

System Requirements

The following are the Minimum System Requirements in

ordertocongurethedevice.

• ComputerwithanEthernetinterfaceorwirelessnetworkcapability

• Windows OS (XP, Vista,7,8,10),MacOS,or Linux-based operating

systems

• Web-BrowsingApplication(i.e.:Edge,InternetExplorer,Firefox,Safari,or

another similar browser application)

7

Package Contents

*EWS370AP/EWS371AP should contain the following items

• AccessPoint

• PowerAdapter(12V/2A)

• CeilingMountBase(9/16”T-Rail)

• CeilingMountBase(15/16”T-Rail)

• MountingKit

• QuickInstallationGuide

• 4detachable5dBi2.4GHzOmni-directionalAntennas(EWS371AP)

• 4detachable5dBi5GHzOmni-directionalAntennas(EWS371AP)

*(allitemsmustbeinpackagetoissuearefund):

*EWS870AP/EWS871AP should contain the following items

• AccessPoint

• PowerAdapter(48V/1.25A)

• PoEinjector

• Groundcable

• WallMountingKit

• PoleMountingKit

• WallMountScrewSet

• MountingScrew&Bolts

• QuickInstallationGuide

• 2detachable5dBi2.4GHzOmni-directionalAntennas(EWS871AP)

• 2detachable7dBi5GHzOmni-directionalAntennas(EWS871AP)

*(allitemsmustbeinpackagetoissuearefund):

8

Operation Modes

Managed Mode

Access Point Mode

Exquisite RF Management

Backgorund Scanning

Auto Transmit Power

Auto Channel Selection

FastRoaming(802.11K)

Band Steering

RSSI Threshold

ACKtimeout(SupportonEWS870AP/EWS871AP)

Optimize Performance

QualityofService(QoS):Follow802.11e

PowerSaveMode(UAPSD)

Pre-Authentication(Compliancewith802.11i&x)

PMKCahcing(Compliancewith802.11i)

FastRoaming(802.11r)

Multicast/UnicastConversion

Easy to Management

BSSID

Multiple SSIDs

Guest Network

VLAN Tag

VLAN Per SSID

Management VLAN

Captive Portal (Support on Manged mode)

Standard:

IEEE802.11ac/a/non5GHz

IEEE802.11b/g/non2.4GHz

Antenna

IntegratedOmni-directionalantennas

 EWS370AP:3dBifor2.4GHz;3dBifor5GHz

 EWS870AP:3dBifor2.4GHz;3dBifor5GHz

ExternalOmni-directionalantennas

 EWS371AP:2x5dBi2.4GHzOmnidirectionalantennas

2x5dBi5GHzOmni-directionalAntennas

 EWS871AP:2x5dBi2.4GHzOmnidirectionalantennas

2x7dBi5GHzOmni-directionalAntennas

Physical Interfaces

2 x 10/100/1000 Gigabit Ethernet Port with PoE support

 LAN1Port:802.3at/Proprietary48Vinput

 LAN2Port:

*EWS370AP/EWS371AP:DataTransmission

*EWS870AP/EWS871AP:802.3afPSEoutput

LED Indicators

Power

LAN 1

LAN 2

2.4 GHz

5 GHz

Power Requirements

802.3at/Proprietary48Vinput

Support802.3afPSEoutputwhenusingincludedadapteronthe

EWS870AP/EWS871AP

Technical Specications

9

Finger Printing (support on Managed Mode)

TrafcShapingPeruser/Perclient

MAC Address Filtering

E-Mail Alert

SaveCongurationasUsersDefault

Wi-Fi Scheduler (Support on Managed mode)

SNMP V1/V2c/V3

MIB I/II, Private MIB

Clients Statistics

RADIUSAccounting

Comprehensive Protection

Wireless encryption standard

Hidden SSID in beacons

Rogue AP Detection (Support on Manged mode)

L2 Isolation

Client Isolation

Https

SSH tunnel

Security

WEPEncryption-64/128/152bit

WPA/WPA2 Personal (WPA-PSK using TKIP or AES)

WPA/WPA2 Enterprise (WPA-PSK using TKIP or AES)

Hides SSID in beacons

MACaddressltering,upto64MACsperSSID

Wireless STA (Client) connection list

Https Support

SSH Support

Physical/Environment Conditions

Operating:

 Temperature:-20°Cto70°C(-4°Fto158°F)

 Humidity(non-condensing):90%orless

Storage:

 Temperature:-30°Cto80°C(-22°Fto176°F)

 Humidity(non-condensing):90%orless

10

Physical Interface

(EWS370AP/EWS371AP)

Dimensions and Weights

Length:215mm(8.46”)

Width:215mm(8.46”)

Depth:56mm(2.2”)

Weight:1.7Kg(3.7lbs)

1 RP-SMA connectos: Support to install included 3dBi 2.4GHz and 5GHz antennason EWS371AP only.

2 Reset Button: Push this button to reset or reboot this device

3 LAN Port 1 (Proprietary 48V-54V/802.3at):EthernetportforRJ-45cable.

4 LAN Port 2 : EthernetportforRJ-45cable.

5 DC-Jack: Power from the included DC12V/2A adapter

6 LED Indicators: LED lights for Power, LAN Port 1, LAN Port 2, 2.4 GHz Connection and 5 GHz Connection.

1

5

2

6

4 3

6

11

Physical Interface

(EWS870AP/EWS871AP)

Dimensions and Weights

Length:241mm(8.46”)

Width:209mm(8.46”)

Depth:60mm(2.2”)

Weight:2.99Kg(6.61lbs)

1 N-type connectos: Supporttoinstallincluded3dBi2.4GHzand5GHzantennasonEWS871APonly.

2 Console/Reset Button: Push this button to reset or reboot this device

3 LAN Port 1 (Proprietary 48V-54V/802.3at):EthernetportforRJ-45cable.

4 LAN Port 2 (PSE Output): EthernetportforRJ-45cable.

5 LED Indicators: LED lights for Power, LAN Port 1, LAN Port 2, 2.4 GHz Connection and 5 GHz Connection.

5

1

23

4

12

Chapter 2

Before You Begin

13

Windows XP/Windows 7/Windows 8/Windows

10

InordertousetheAccessPoint,youmustrstcongurethe

TCP/IPv4connectionofyourWindowsOScomputersystem.

1a. Click the Start button and open the Control Panel

1b. Move your mouse to the lower right hot corner to

display the Charms Bar and select the Control Panel in

Windows 8 OS.

1c. In Windows 10, click Start to select All APPs to enter

the folder of Windows system for selecting Control

Panel.

Computer Settings

Windows XP Windows 7

Windows 8

Windows 10

14

2a. In Windows XP, click Network Connections.

2b. In Windows 7/Windows 8/Windows 10, click View

Network Status and Tasks in the Network and

Internet section, then select Change adapter settings.

3. Right click on Local Area Connection and select Properties.

4. Select Internet Protocol Version 4 (TCP/IPv4) and then

select Properties.

5. Select Use the following IP address and enter an IP

address that is different from the Access Point and Subnet

mask, then click OK.

15

Note: Ensure that the IP address and Subnet mask are

on the same subnet as the device.

Forexample:ENH220EXTIPaddress:192.168.1.1

 PCIPaddress:192.168.1.2–192.168.1.255

 PCSubnetmask:255.255.255.0

16

Apple Mac OS X

1. Go to System Preferences (Which can be opened in the

Applications folder or selecting it in the Apple Menu).

2. Select Network in the Internet & Network section.

3. Highlight Ethernet.

4. In Congure IPv4, select Manually.

5. Enter an IP address that is different from the Access

Point and Subnet mask then press OK.

Note: Ensure that the IP address and Subnet mask are

on the same subnet as the device.

Forexample:APIPaddress:192.168.1.1

 PCIPaddress:192.168.1.2–192.168.1.255

 PCSubnetmask:255.255.255.0

6. Click Apply when done.

17

1. Connect one end of the Ethernet cable into the LAN port

of the Access Point and the other end to the Ethernet

port on the computer.

2. Connect the Power Adapter to the DC-IN port of the

Access Point and plug the other end into an electrical

outlet.

3. Screw on the provided antennas to the top of this device.

(EWS371AP only)

Thisdiagramdepictsthehardwareconguration.

Note: TheAccessPointsupportsbothIEEE802.3atPoE

(Power over Ethernet) or the included power adapter.

You may use either one as the power source. DO NOT

use both at the same time.

1

Hardware Installation

(EWS370AP/EWS371AP)

1

2

18

1. Connect one end of the Ethernet cable into the 1st

LAN(PoE) port of the AP and the other end to the AP

EthernetportonthePoEinjector.

2. Connect the Power Adapter to the DC-IN port of the PoE

injectorandplugtheotherendintoanelectricaloutlet.

3. Connect the second Ethernet cable into the LAN port of

thePoEinjectorandtheotherendtotheEthernetport

on the computer.

4. Place the pane removed from step A back into the

device.

6. Screw on the provided antennas to the top of this device.

(EWS871APonly)

Thisdiagramdepictsthehardwareconguration.

Note: This Access Point supports both 802.3at PoE

(Power over Ethernet) or the included injector and

adapter. You may use either one as the power source.

Do not use both at the same time.

4

Hardware Installation

(EWS870AP/EWS871AP)

1

4

3

2

19

Mounting the AP (EWS370AP/EWS371AP)

Usingtheprovidedhardware,theAPcanbeattachedtoawalloraceiling.

1. Managed Indoor Access

Point

2. Power Adapter 3. RJ-45 Ethernet Cable

4. Ceiling Mount Base

(9/16” T-Rail)

5. Ceiling Mount Base

(15/16” T-Rail)

6. Mounting Screw Kit

7. 2.4GHz Detachable

Antenna x 4 (EWS371AP only)

8. 5GHz Detachable

Antenna x 4 (EWS371AP only)

20

To attach the AP on a ceiling

1. Slide the ceiling mount base into the slot of the Access

Point.

2. Hold the Access Point with one hand to reach the other

hand overthe T-Rail sides of the bracket. Then hook the

stationary end of the ceiling mount bracket onto the

T-Rail.

1

2

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