Dell W-ClearPass Hardware Appliances User guide

Dell Networking

W-ClearPass Policy

Manager 6.6

User Guide

Dell Networking W-ClearPass Policy Manager | User Guide

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Contents

About W-ClearPass Policy Manager 21

About the W-ClearPass Access Management System 21

About This Guide 21

Getting Started 21

W-ClearPass Access Management System Overview 22

Key Features 23

Advanced Policy Management 23

W-ClearPass Specifications 24

Accessing Configuration Information 29

Introduction 30

Start Here 30

Services 30

Authentication and Authorization 31

Identity 31

Posture 31

Enforcement 31

Network 31

Policy Simulation 31

Profile Settings 32

Importing and Exporting Information 32

Importing Information Into W-ClearPass 32

Exporting Information From W-ClearPass 33

Services 35

Services Architecture and Flow 35

Start Here: About Policy Manager Service Templates 36

Creating Templates for W-ClearPass Services 36

Service Templates Provided 38

Service Templates Supported for High Capacity Guest Mode 38

Viewing the List of Services 39

Viewing Existing Services 40

Adding and Removing Services 41

Reordering Services 44

Configuring Service Templates 46

802.1X Wired, 802.1X Wireless, and Dell 802.1X Wireless Service Template 46

Auto Sign-On Service Template 50

Dell VPNAccess with Posture Checks Service Template 51

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Certificate/Two-Factor Authentication for W-ClearPass Application Login Service Template 53

W-ClearPass Admin Access Service Template 55

W-ClearPass Admin SSO Login (SAML SP Service) Service Template 56

W-ClearPass Identity Provider (SAMLIdP Service) Service Template 57

Device MAC Authentication Service Template 58

EDUROAM Service Template 60

Encrypted Wireless Access via 802.1X Public PEAP Method Service Template 62

Guest Access Service Template 63

Guest Access Web Login Service Template 65

Guest Authentication with MAC Caching Service Template 66

Guest Social MediaAuthentication Service Template 68

OAuth2 API User Access Service Template 70

Onboard Service Template 70

Configuring Policy Manager Services 72

802.1X Wired Service 72

802.1X Wired—Identity Only Service 73

Dell 802.1X Wireless Service 73

802.1X Wireless—Identity Only Service 84

Dell 802.1X Wireless Service 85

Cisco Web Authentication Proxy Service 95

MAC Authentication Service 96

RADIUS Authorization Service 97

RADIUS Enforcement (Generic) Service 98

RADIUS Proxy Service 98

Dell W-Series Application Authentication Service 99

Dell W-Series Application Authorization Service 100

W-ClearPass OnConnect Enforcement Service 100

Event-Based Enforcement Service 102

TACACS+ Enforcement Service 104

Web-Based Authentication Service 107

Web-based Health Check Only Service 111

Web-Based Open Network Access Service 116

Monitoring 117

Live Monitoring: Access Tracker 117

About the Access Tracker 117

Customizing the Access Tracker 118

Viewing Access Tracker Session Details 120

Live Monitoring: Accounting 129

Modifying the Accounting Page Parameters 130

RADIUS Accounting Details> Summary Tab 131

RADIUS Accounting Record Details > Auth Sessions Tab 133

RADIUS Accounting Record Details > Utilization Tab 134

RADIUS Accounting Record Details > Details Tab 135

TACACS+ Accounting Record Details > Request Tab 137

TACACS+ Accounting Record Details > Auth Sessions Tab 138

TACACS+ Accounting Record Details > Details Tab 139

Live Monitoring: OnGuard Activity 140

About OnGuard Activity 140

Bouncing an Agent Using Non-SNMP 141

Bouncing a Client Using SNMP 144

Broadcasting a Message to Active Endpoints 145

Sending a Message to Selected Endpoints 146

Live Monitoring: Analysis and Trending 146

Live Monitoring: System Monitor 147

System Monitor Page 148

Process Monitor Page 149

Network Monitor Page 150

ClearPass Monitor Page 151

Profiler and Discovery 151

Profiler and Discovery: Endpoint Profiler 152

Profiler and Discovery: Network Discovery 153

About Network Discovery 153

Adding the Configurations to Query Seed Devices 154

SNMP Credentials Configuration 154

SSH Credentials Configuration 156

WMI Credentials Configuration 158

Initiating a Network Discovery Scan 160

About Auto-Refresh 162

Importing and Viewing Discovered Network Devices 162

Viewing Discovered Endpoints 165

Configuring Nmap-Based Endpoint Port Scans 166

Audit Viewer 167

Introduction 167

Add Events 167

Modify Events 168

Remove Events 169

Event Viewer 169

About the Event Viewer 170

Creating an Event Viewer Report Using Default Values 171

Creating an Event Viewer Report Using Custom Values 171

Viewing Report Details 172

Data Filters 172

About Data Filters 172

Adding a Data Filter 174

Restoring Blacklisted Users to the Network 177

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Authentication Methods and Sources 179

Supported Authentication Methods 179

Tunneled EAP Authentication Methods 179

Non-Tunneled Authentication Methods 179

Authentication and Authorization Architecture and Flow 179

Configuring Authentication Methods for an Existing Service 181

Adding and Configuring Authentication Methods 183

Adding a New Authentication Method 183

Modifying an Existing Authentication Method 185

Authorize Authentication Method 185

CHAP Authentication Method 186

EAP-FAST Authentication Method 187

EAP-GTC Authentication Method 192

EAP-MSCHAPv2 193

EAP-PEAP 194

EAP-PEAP-Public 196

EAP-PWD 199

EAP-TLS 200

EAP-TTLS 202

MAC-AUTH Authentication Method 204

MSCHAP 205

PAP 206

Adding and Configuring Authentication Sources 207

Generic LDAP and Active Directory 208

Generic SQL DB 222

HTTP 227

Kerberos 232

Okta 235

RADIUSServer 240

Adding a Static Host List as an Authentication Source 243

About Static Host Lists 243

Adding a Static Host List as an Authentication Source 244

Token Server 245

Configuring Identity Settings 249

Configuring Single Sign-On 249

SAML Service Provider (SP) Configuration 249

SAML Identity Provider (IdP) Configuration 251

Managing Local Users 252

Adding a Local User 252

Modifying a Local User Account 254

Importing and Exporting Local Users 255

Setting Password Policy for Local Users 255

Disabling Local User Accounts 257

Adding and Modifying Endpoints 259

Viewing the List of Authentication Endpoints 259

Viewing Endpoint Authentication Details 260

Performing Bulk Updates of Endpoint Attributes 260

Triggering Actions to Be Performed on Endpoints 261

Updating Device Fingerprints From a Hosted Portal 262

Manually Adding an Endpoint 263

Modifying an Endpoint 264

Managing Static Host Lists 268

About Static Host Lists 268

Adding a Static Host List 269

Static Hosts Lists Configuration Summary 271

Editing a Static Host List 271

Importing and Exporting Static Host Lists 272

Configuring a Role and Role-Mapping Policy 272

Preconfigured Roles 272

Identity Roles Architecture and Workflow 273

Adding and Modifying Roles 274

Adding and Modifying Role-Mapping Policies 275

Posture 279

Posture Architecture and Flow 279

Posture Policy 279

Audit Servers 279

Assessing Client Consistency 280

Application Token 280

System Token 281

Unified Agent System Tray Status Icons 281

About the Unified Agent 281

Unified Agent System Tray Icons 281

OnGuard-Only System Tray Icons 283

Creating a New Posture Policy 283

About W-ClearPass Posture Policies 283

Creating a New Posture Policy 284

Configuring Posture Policy Agents and Hosts 285

Introduction 285

NAP Agent Posture Plug-ins 286

OnGuard Agent Posture Plug-ins 286

Configuring Posture Policy Plug-ins 288

Configuring OnGuard Agent Plugins 289

Configuring NAP Agent Plugins 348

Configuring Posture Policy Rules 352

Configuring Posture for Services 353

Configuring Audit Servers 355

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Audit Service Flow Control 355

Default Audit Servers 356

Custom Audit Servers 359

Post-Audit Rules 368

Configuring Enforcement Policies and Profiles 371

Configuring Enforcement Policies 371

Configuring Enforcement Profile 373

Adding an Enforcement Profile 374

Modifying an Existing Enforcement Profile 376

Agent Enforcement Profile 376

Agent Script Enforcement Profile 379

Dell Downloadable Role Enforcement Profile 383

Dell RADIUS Enforcement Profile 393

Cisco Downloadable ACL Enforcement Profile 395

Cisco Web Authentication Enforcement Profile 397

W-ClearPass Entity Update Enforcement Profile 399

CLI-Based Enforcement Profile 401

Filter ID Based Enforcement Profile 403

Generic Application Enforcement Profile 405

HTTP Based Enforcement Profile 406

RADIUS Based Enforcement Profile 407

RADIUS Change of Authorization (CoA) Profile 409

Session Notification Enforcement Profile 411

Session Restrictions Enforcement Profile 413

SNMP-Based Enforcement Profile 418

TACACS+ Based Enforcement Profile 419

VLAN Enforcement Profile 422

Configuring Policy Simulation 425

Active Directory Authentication Simulation 425

Adding an Active Directory Simulation 426

Viewing the Simulation Results 426

Application Authentication Simulation 427

Simulation Tab 427

Attributes Tab 427

Results tab 428

Audit Simulation 428

Results Tab 429

Chained Simulation 430

Simulation Tab 430

Attributes Tab 430

Results Tab 432

Enforcement Policy Simulation 432

Simulation Tab 433

Attributes tab 434

Results Tab 435

RADIUS Authentication Simulation 436

Adding a RADIUS Authentication Simulation 436

Setting the Attributes to Be Tested 438

Viewing the Simulation Results 440

Role Mapping Simulation 441

Simulation Tab 441

Attributes Tab 442

Results Tab 443

Service Categorization Simulation 444

Simulation Tab 444

Attributes Tab 444

Results Tab 445

Import and Export Simulations 446

W-ClearPass Policy Manager Profile 447

W-ClearPass Profile Overview 447

Introduction 447

Enabling Endpoint Classification 447

Configuring CoA for an Endpoint-Connected Device 448

How W-ClearPass Profile Classifies Endpoints 449

Fingerprint Dictionaries 450

Viewing Live Endpoint Information for a Specific Device 451

About the Device Profile 452

Endpoint Information Collectors 452

DHCP Collector 453

NetFlow Collector 453

W-ClearPass Onboard Collector 453

HTTP User-Agent Strings Collector 453

MAC OUI Collector 454

ActiveSync Plug-in Collector 454

W-ClearPass OnGuard Agent 454

SNMP Collector 454

About the Subnet Scan Collector 457

Configuring Subnet Scans 457

SNMP Configuration for Wired Network Profiling 459

Accessing SSH and WMI Configuration Information 461

Network Access Devices 463

Introduction 463

Adding and Modifying Network Devices 464

Adding a Network Device 464

Adding and Modifying Proxy Targets 473

Adding a Proxy Target 473

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Adding and Modifying Device Groups 474

Configuring the Ingress Event Sources 476

Administration 479

W-ClearPass Guest Portal 480

Managing Admin Users 481

Changing the Administration Password 481

Adding an Admin User 482

Importing and Exporting Admin Users 483

Setting Password Policy for Admin Users 483

Disabling Admin User Accounts 485

Managing Admin Privileges 486

Overview 486

Defining Custom Admin Privileges 486

Creating Custom Administrator Privileges 489

Administrator Privilege XML File Structure 489

Administrator Privileges and Task IDs 489

Sample Administrator Privilege XML File 493

Server Configuration 494

Editing Server Configuration Settings 495

Cluster-Related Options 496

Modifying W-ClearPass Server Settings 496

Configuration Tasks for Disabled Nodes in a Cluster 496

Server Configuration Cluster Options 537

Synchronizing the Cluster Date and Time with the NTP Server 537

Changing the Cluster-Wide Password 540

Managing Policy Manager Zones 541

About Policy Manager Zones 541

Adding Policy Manager Zones 541

Mapping Policy Manager Zones 542

Configuring NetEvents Targets 543

Configuring Virtual IPSettings 545

Clearing Machine Authentication Cache 545

Making a Subscriber Node 546

Cluster-Wide Parameters 547

Collecting Logs 562

Backing Up the Policy Manager Database 563

Restoring Policy Manager Configuration Data 564

Performing a System Cleanup 565

Shutting Down or Rebooting the Server 566

Dropping a Subscriber Node 567

Log Configuration 567

Service Log Configuration 567

System Level Configuration 569

Downloading Local Shared Folders 570

License Management 571

About License Usage Limits 571

Managing Licenses 572

Adding an Application License 573

Activating a Server License 574

Activating an Application License 576

Updating a Server License 579

Updating an Application License 580

SNMP Trap Receivers 581

SNMP Trap Receivers Main Page 582

Adding an SNMP Trap Server 582

Importing an SNMP Trap Server 584

Exporting All SNMP Trap Servers 585

Exporting an SNMP Trap Server 586

Deleting an SNMP Trap Server 587

Syslog Targets 587

Syslog Targets Main Page 587

Adding a Syslog Target 588

Importing a Syslog Target 589

Exporting All Syslog Target 590

Exporting a Syslog Target 590

Deleting a Syslog Target 591

Syslog Export Filters 591

About Syslog Export Filters 591

Syslog Export Filters Page 592

Adding a Syslog Export Filter 592

Importing a Syslog Filter 601

Exporting All Syslog Filter 602

Exporting a Syslog Filter 602

Deleting a Syslog Filter 603

Messaging Setup 603

Configuring Messaging 603

Sending a Test Email Message 604

Sending a Test SMS Message 605

Endpoint Context Servers 606

Introduction 606

Endpoint Context Servers Page 606

Adding an Endpoint Context Server 607

Importing an Endpoint Context Server 609

Exporting All Endpoint Context Servers 610

Modifying an Endpoint Context Server 611

Polling an Endpoint Context Server 613

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Deleting an Endpoint Context Server 613

Configuring Endpoint Context Server Actions 614

Filtering an Endpoint Context Server Action Report 614

Configuring Endpoint Context Server Actions 614

Adding machine-os and host-type Endpoint Attributes 618

Adding Vendor-Specific Endpoint Context Servers 619

Adding an AirWatch Endpoint Context Server 620

Adding an AirWave Endpoint Context Server 622

Adding an Aruba Activate Endpoint Context Server 624

Adding a ClearPass Cloud Proxy Endpoint Context Server 626

Adding a Google Admin Console Endpoint Context Server 627

Adding a Generic HTTP Endpoint Context Server 629

Integrating W-ClearPass with Infoblox 630

Integrating W-ClearPass with Juniper Networks SRX 645

Adding a JAMF Endpoint Context Server 655

Adding a MaaS360 Endpoint Context Server 656

Adding a MobileIron Endpoint Context Server 659

Adding a Palo Alto Networks Firewall Endpoint Context Server 661

Adding a Palo Alto Networks Panorama Endpoint Context Server 663

Adding an SAP Afaria Endpoint Context Server 664

Adding a SOTI Endpoint Context Server 666

Adding a XenMobile Endpoint Context Server 668

File Backup Servers 669

Server Certificates 671

Server Certificate Page 671

Server Certificate Type 672

Creating a Certificate Signing Request 674

Creating and Installing a Self-Signed Certificate 676

Importing a Server Certificate 679

Exporting a Server Certificate 680

Certificate Trust List 681

Certificate Trust List Main Page 681

Adding a Certificate 682

Viewing a Certificate Detail 682

Deleting a Certificate 682

Certificate Revocation Lists 683

About Certificate Revocation Lists 683

Updating All Certificate Revocation Lists 683

Adding a Certificate Revocation List 683

Deleting a Certificate Revocation List 684

RADIUS Dictionary 685

Import RADIUS Dictionary 686

TACACS+ Services Dictionary 686

Device Fingerprints Dictionary 688

Dictionary Attributes 689

Introduction 689

Adding a Dictionary Attribute 690

Modifying Dictionary Attributes 691

Importing Dictionary Attributes 691

Exporting All Dictionary Attributes 692

Exporting Selected Dictionary Attributes 693

Software Updates and OnGuard Settings 693

Software Updates 693

About Software Updates 694

Software Updates Page 694

Install Update Dialog Box 696

Reinstalling a Patch 698

Uninstalling a Skin 698

OnGuard Settings and OnGuard Custom Web Pages 699

Introduction 699

About the OnGuard Custom Interface and the Remediation Process 699

Configuring OnGuard Settings 700

Creating OnGuard Custom Web Pages 702

OnGuard Global Agent Settings 708

About Global Agent Settings 708

Global Agent Settings Parameters for OnGuard Agents 709

Global Agent Settings: Run OnGuard As Parameter 710

Using W-ClearPass Dictionaries 711

Cluster Upgrade/Update Tool 713

About the Cluster Update Tool 713

About the Cluster Update Feature 713

Before Updating the Cluster 714

Updating the Cluster 714

Viewing Update Status 716

About the Cluster Upgrade Tool 718

Introduction 719

Cluster Upgrade Process Overview 719

Before You Upgrade 719

Installing the Cluster Upgrade Tool 720

Launching the Cluster Upgrade Tool 721

Upgrading the W-ClearPass Cluster 723

Viewing Upgrade Status 726

Steps in the Upgrade Tool’s Automated Workflow 727

Sample Times Required for Upgrade 728

Troubleshooting Tips 728

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Configuring Processing for Ingress Events 731

Overview 731

Enabling Ingress Event Dictionaries 731

Configuring the Ingress Event Sources 732

Configuring the Ingress Receiving Ports 734

Configuring an Event-Based Enforcement Service 734

Introduction 734

Adding an Event-Based Enforcement Service 735

Associating the Enforcement Service with an Enforcement Policy 735

Enabling Ingress Events Processing 736

OnGuard Dissolvable and Native Agents 739

Introduction 739

Accessing the OnGuard Support Charts 739

Upgrading From OnGuard Plugin Version 1.0 to 2.0 740

Overview 740

Creating a New Enforcement Profile to Set the SDKType 740

Modifying an Existing Enforcement Policy for OnGuard Plugin v2.0 742

Creating a New Posture Policy for OnGuard Plugin v2.0 Agents 743

Creating a WebAuth Service for OnGuard Plugin v2.0 Agents 747

Important Points 748

Native Agents Only Mode 749

Configuring Workflow in Native Agents Only Mode 749

End-to-End Flow in Native Agents Only Mode 750

Native Agents with Java Fallback Mode 754

Configuring Native Agents with Java Fallback Mode 754

End-to-End Flow in Native Agents with Java Fallback Mode 755

Configuring Web Agent Flow - Java Only Mode 755

Configuring Web Agent Flow in W-ClearPass Policy Manager 755

Configuring Web Agent Flow in W-ClearPass Guest 756

Native Dissolvable Agent Supported Operating Systems and Browsers 759

OnGuard Dissolvable Agent Supported Browsers and Java Versions 762

W-ClearPass Insight Reports 769

About W-ClearPass Insight 769

Introduction 769

Enabling Insight and Specifying a Master Insight Node 770

Launching Insight 771

About the Insight Dashboard 772

Dashboard Overview 772

Adding a Report Widget to the Dashboard Landing Page 773

Removing a Report Widget from the Dashboard Landing Page 773

Creating a Report or Alert From the Dashboard 774

Specifying the Date Range for Data Collection 775

Authentication Dashboard 776

Endpoints Dashboard 777

Guest Dashboard 778

Network Dashboard 779

Posture Dashboard 779

System Dashboard 780

System Monitor Dashboard 780

Searching the Insight Database 781

About Insight Search 782

Search Example 782

Creating Alerts 783

Introduction 783

Creating New Alerts 784

Modifying the User Watchlist 785

Adding or Removing Users from the Watchlist 788

Creating Reports 789

Overview 790

Settings Configuration 791

Report Filters Configuration 793

Specifying the Logo and Branding 793

Report Summary Page 795

Configured Reports Page 796

Viewing Reports 796

Insight Report Categories Reference 798

Introduction 798

Authentication Category Reports 798

Endpoint Category Reports 801

Guest Authentication Category Reports 802

Network Category Reports 805

OnGuard Category Reports 806

Onboard Category Report 809

RADIUS Authentication Category Reports 810

System Category Reports 811

TACACS Category Reports 812

Administration Operations 813

Overview 813

File Transfer Settings Configuration 814

Testing File Transfer Configuration 815

Database Settings Configuration 816

Managing Insight Admin Privileges 817

Overview 817

Viewing the Default Insight Admin Privileges 817

Defining Custom Insight Admin Privileges 818

Insight UIDifferences for Read-Only Users 820

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Command Line Interface 821

Cluster Commands 821

cluster drop-subscriber 821

cluster list 822

cluster make-publisher 822

cluster make-subscriber 822

cluster reset-database 823

cluster set-cluster-passwd 823

cluster sync-cluster-passwd 824

Configure Commands 824

configure date 824

configure dns 826

configure fips-mode 826

configure hostname 827

configure ip 827

configure ip6 828

configure mtu 828

configure timezone 830

Network Commands 830

network ip6 831

network ip 832

nslookup 833

network ping6 834

network ping 835

network reset 835

network traceroute6 836

network traceroute 836

Miscellaneous Commands 836

ad auth 837

ad netjoin 837

ad netleave 838

ad passwd-server 838

ad testjoin 839

alias 839

backup 840

dump certchain 841

dump logs 841

dump servercert 842

exit 842

help 842

krb auth 843

krb list 843

ldapsearch 843

quit 844

restore 844

Service Commands 845

service <action> <service-name> 845

Show Commands 847

show all-timezones 847

show date 847

show dns 848

show domain 848

show fipsmode 849

show hostname 849

show ip 849

show license 850

show ntp 851

show sysinfo 851

show timezone 851

show version 852

SSH Timed Account Lockout 852

Introduction 852

SSH Account Lockout Configuration 853

SSH Account Lockout Alerts 855

SSH Account Lockout Behavior 855

System Commands 856

system apps-access-reset 856

system boot-image 856

system cleanup 857

system create-api-client 858

system gen-recovery-key 858

system gen-support-key 858

system install-license 858

system morph-vm 859

system refresh-license 860

system reset-server-certificate 860

system restart 860

system shutdown 861

system sso-reset 861

system start-rasession 861

system status-rasession 862

system terminate-rasession 862

system update 862

system upgrade 863

SNMP Private MIB, SNMP Traps, System Events, Error Codes 867

W-ClearPass SNMP Private MIB 867

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Introduction 867

System MIB Entries 867

RADIUS Server MIB Entries 868

Policy Server MIBEntries 869

Web Authentication Server MIBEntries 871

TACACS+ Server MIB Entries 871

Network Traffic MIB Entries 872

W-ClearPass SNMP Traps and OIDs 872

Introduction 873

W-ClearPass SNMP Traps 873

SNMP Trap Details 874

SNMP Daemon Traps 875

SNMP Daemon Trap Events 875

Network Interface up and Down Events 875

Network Interface Status Traps 875

W-ClearPass Processes Stop and Start Events 876

Disk Space Threshold Traps 876

Disk Utilization Threshold Exceed Events 876

Process Status Traps 876

CPU Load Average Exceed Events for 1, 5, and 15 Minute Thresholds 888

CPU Load Average Traps 888

Important System Events 889

Admin User Interface Events 889

Admin Server Events 890

Async Service Events 890

W-ClearPass/Domain Controller Events 890

W-ClearPass System Configuration Events 890

W-ClearPass Update Events 891

Cluster Events 891

Command Line Events 891

Database Replication Services Events 891

Licensing Events 892

Policy Server Events 892

RADIUS/TACACS+ Server Events 892

Service Names 892

SNMPEvents 893

Support Shell Events 893

System Auxiliary Service Events 893

System Monitor Events 893

Error Codes 894

Use Cases 899

802.1X Wireless Use Case 899

Configuring a Service 900

Creating a New Role Mapping Policy 900

Web Based Authentication Use Case 905

Configuring a Service 905

MAC Authentication Use Case 912

Configuring the Service 912

TACACS+ Use Case 915

Configuring the Service 916

Single Port Use Case 917

Rules Editing and Namespaces 919

Namespaces 919

Application Namespace 920

Audit Namespaces 921

Authentication Namespaces 921

Authorization Namespaces 923

Certificate Namespaces 924

Connection Namespaces 925

Date Namespaces 926

Device Namespaces 926

Endpoint Namespaces 927

Guest User Namespaces 927

Host Namespaces 927

Local User Namespaces 927

Posture Namespaces 928

RADIUS Namespaces 928

TACACS Namespaces 929

Tips Namespaces 929

Variables 929

Operators 930

Applications Dictionaries 934

Viewing an Application Dictionary 934

Deleting an Application Dictionary 935

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