Contec BX-M1020P4 Reference guide

Reference Manual

CONTENTS

BOX Computer

BX-M1000 Series

Introduction .................................................................. 5

Safety Precautions .................................................... 14

Product Nomenclature and Function ............... 20

Hardware Setup ........................................................ 32

BIOS Setup .................................................................. 48

Software RAID Setup ............................................... 74

Appendix ...................................................................... 98

List of Optional Products .................................... 118

Customer Support and Inquiry ......................... 120

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Table of Contents

Introduction ....................................................................... 5

1. Related Manuals ......................................................................................................................................................6

2. About the Product ..................................................................................................................................................7

3. Product Lineup ........................................................................................................................................................8

4. Features ................................................................................................................................................................... 10

5. Supported OS ........................................................................................................................................................ 11

6. Product Configuration List ............................................................................................................................... 12

Safety Precautions ........................................................... 14

1. Safety Information ............................................................................................................................................... 15

2. Handling Precautions ......................................................................................................................................... 16

1. FCC PART 15 Class A Notice ...................................................................................................................... 18

2. EN55032 Class A Notice ............................................................................................................................. 18

3. Security Warning .................................................................................................................................................. 19

1. Information security risks ........................................................................................................................... 19

2. Security measures – e.g. ............................................................................................................................. 19

Product Nomenclature and Function ............................ 20

1. Nomenclature of Product Components ..................................................................................................... 21

2. Description of Product Components ........................................................................................................... 23

1. LED: POWER, ACCESS, STATUS ................................................................................................................. 23

2. AC Power Input Connector: AC POWER ............................................................................................... 23

3. AC Power Switch: AC POWER SW ........................................................................................................... 23

4. Power Switch: POWER SW ......................................................................................................................... 23

5. LINE IN Interface: LINE IN .......................................................................................................................... 23

6. LINE OUT Interface: LINE OUT ................................................................................................................. 23

7. MIC IN Interface: MIC IN ............................................................................................................................ 24

8. Serial-ATA: SATA 1, SATA 2 ......................................................................................................................... 24

9. Giga bit-Ethernet: LAN A, B....................................................................................................................... 25

10. USB 3.0 Ports: USB3.0 .................................................................................................................................. 26

11. USB 2.0 Ports: USB2.0 .................................................................................................................................. 26

12. Serial Port Interface: SERIAL A, B, C ....................................................................................................... 27

13. GPIO Connector: DIO................................................................................................................................... 28

14. DVI Interface: DVI-D ..................................................................................................................................... 30

15. DisplayPort Interface: Display port ......................................................................................................... 31

Hardware Setup ............................................................... 32

1. Before Using the Product for the First Time ............................................................................................. 33

2. Hardware Setup .................................................................................................................................................... 34

1. Installing SATA disk ...................................................................................................................................... 34

2. Attaching the Attachment Fittings ......................................................................................................... 36

3. Expansion Board Installation Procedure .............................................................................................. 37

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Table of Contents

4. Attaching the FG............................................................................................................................................ 41

5. Fastening the Cable ...................................................................................................................................... 42

6. Installation Requirements .......................................................................................................................... 45

BIOS Setup ........................................................................ 48

1. Introduction ........................................................................................................................................................... 49

1. Starting Setup ................................................................................................................................................. 49

2. Using Setup ..................................................................................................................................................... 50

3. Getting Help .................................................................................................................................................... 50

4. In Case of Problems ..................................................................................................................................... 50

5. A Final Note About Setup .......................................................................................................................... 50

2. Main Menu ............................................................................................................................................................. 51

1. Setup Items ...................................................................................................................................................... 51

3. Main .......................................................................................................................................................................... 52

4. Advanced ................................................................................................................................................................ 53

1. CPU Configuration ........................................................................................................................................ 55

2. SATA Configuration ...................................................................................................................................... 56

3. PCH-FW Configuration ............................................................................................................................... 57

4. Intel(R) Rapid Storage Technology ......................................................................................................... 58

5. ACPI Settings .................................................................................................................................................. 60

6. RAS Configuration ........................................................................................................................................ 61

7. SMART Settings ............................................................................................................................................. 62

8. Super IO Configuration ............................................................................................................................... 63

9. H/W Monitor ................................................................................................................................................... 64

10. CSM Configuration ....................................................................................................................................... 64

11. USB Configuration ........................................................................................................................................ 65

5. Chipset ..................................................................................................................................................................... 66

1. System Agent (SA) Configuration ........................................................................................................... 67

2. PCH-IO Configuration ................................................................................................................................. 68

6. Security .................................................................................................................................................................... 69

1. Secure Boot menu ........................................................................................................................................ 70

7. Boot Configuration ............................................................................................................................................. 71

8. Save & Exit .............................................................................................................................................................. 72

Software RAID Setup....................................................... 74

1. Outline ..................................................................................................................................................................... 75

2. Create RAID Volume (RAID1(Mirror)) ........................................................................................................... 76

3. Delete RAID Volume (RAID1(Mirror)) ........................................................................................................... 80

4. RAID setup when replacing SATA disk ........................................................................................................ 82

Hardware RAID Setup ..................................................... 84

1. Outline ..................................................................................................................................................................... 85

2. Functional Specification .................................................................................................................................... 86

1. Hardware RAID Configuration Product Specification ..................................................................... 86

2. Product Nomenclature and Settings. .................................................................................................... 87

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Table of Contents

3. Hardware RAID Setup.................................................................................................................................. 88

3. Mirror Card ............................................................................................................................................................. 90

1. Operation Flow .............................................................................................................................................. 90

2. If Errors Occur ................................................................................................................................................. 91

3. RAID Setup When Replacing the Storage ........................................................................................... 92

4. OS Recovery Setting ........................................................................................................................................... 94

5. FAQ and Troubleshooting ................................................................................................................................ 95

1. FAQ ..................................................................................................................................................................... 95

2. Troubleshooting............................................................................................................................................. 95

Appendix .......................................................................... 98

1. System Reference................................................................................................................................................. 99

1. Specifications .................................................................................................................................................. 99

2. Power Management Features ................................................................................................................101

2. Physical Dimensions .........................................................................................................................................102

3. POST Codes .........................................................................................................................................................104

4. SERIAL I/O Address and Register Function .............................................................................................107

5. Watch-Dog-Timer ..............................................................................................................................................112

6. Battery Disposal..................................................................................................................................................114

1. Battery Specification ..................................................................................................................................114

2. Dispose of the Battery ...............................................................................................................................115

7. Life of SSD ............................................................................................................................................................117

1. About write endurance .............................................................................................................................117

2. About S.M.A.R.T. ..........................................................................................................................................117

List of Optional Products .............................................. 118

1. Optional Products..............................................................................................................................................119

Customer Support and Inquiry .................................... 120

1. Services ..................................................................................................................................................................121

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Introduction

This section provides necessary information of the product

such as the outline, bundled items and manuals before

actual use.

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Introduction

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BX-M1000 Series Reference Manual

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6

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1. Related Manuals

The manuals related to the product are listed below.

Read them as necessary along with this document.

 Must Read the Following Manuals.

Name

Purpose

Contents

How to get

Product Guide

Must read this after opening

the package.

This lists the product

configuration and describes

the precautions.

Included in the package

(Printed matter)

Reference Manual

Read this when operating

the product.

This describes the hardware

aspects such as functions and

settings.

Download from

the

CONTEC

website (PDF)

IPC Precaution List

Read this before operating

the product.

This describes the precautions

when using the product.

Included in the package

(Printed matter)

MICROSOFT

SOFTWARE

LICENSE TERMS

Must read this after opening

the package.

This describes the rights and

conditions of user when using

Windows software.

Included in the package

(Printed matter) *1

Manual for OS

Pre-installed Model

Must read this after opening

the package.

This describes the basic

information of OS, and the

procedures of setup and

recovery.

Download from

the CONTEC

website (PDF)

*1 It is not packed to the OS uninstall type.

 Download Manuals

Download the manuals accordingly from the following URL.

Download

https://www.contec.com/download/

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Introduction

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BX-M1000 Series Reference Manual

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2. About the Product

This product is a fan-less and high-performance embedded type computer with the seventh-

generation Intel

®

CPU processor. Along with its power-saving and high-performance features,

this product has a rich variety of interfaces and achieves fan-less operation by way of natural

air-cooling.

The Core i5-7300U processor or Celeron 3965U processor can be selected for the CPU.

Various interfaces such as dual LAN / USB3.0 / DisplayPort / DVI-D / RS-232C / DIO and the slot-in

2.5 inches SATA hard disk bay unit being installed, this product is best suited to displaying images

including digital signage.

Additionally, a 2-slot model (which can be equipped with PCI busses in two slots) and a 4-slot

model (which can be equipped with a PCI Express [x4] bus) are available.

Embedded-type CPU has been adopted.

The use of readily available parts ensures the product to be applied easily. In addition, Contec-

customized BIOS allows support to be provided at the BIOS level.

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Introduction

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BX-M1000 Series Reference Manual

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3. Product Lineup

The product has two models. The standard model is pre-configured type. As for the BTO model, the

storage capacity and types are selectable to meet the users needs.

Standard Model

Model

CPU

Expansion slot

OS

Storage device

BX-M1010-NA02

Core i5 7300U

processor

None

BX-M1010P2-NA02

Expansion 2-slot

(PCI x 2)

None None

BX-M1010P4-NA02

Expansion 4-slot

(PCI-Express(x4) x 1, PCI x 3)

None None

BX-M1020-NA02

Celeron 3965U

processor

None

BX-M1020P2-NA02

Expansion 2-slot

(PCI x 2)

None None

BX-M1020P4-NA02

Expansion 4-slot

(PCI-Express(x4) x 1, PCI x 3)

None None

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Introduction

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BX-M1000 Series Reference Manual

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BTO Model

As for BTO model, items such as storage and RAID can be customized as required in addition to the

base.

Base

Model

CPU

Expansion slot

BX-M1010

Core i5 7300U

processor

None

BX-M1010P2

Expansion 2-slot

(PCI x 2)

BX-M1010P4

Expansion 4-slot

(PCI-Express(x4) x 1, PCI x 3)

BX-M1020

Celeron 3965U

processor

None

BX-M1020P2

Expansion 2-slot

(PCI x 2)

BX-M1020P4

Expansion 4-slot

(PCI-Express(x4) x 1, PCI x 3)

The list of BTO model configuration

Base Model

Type

+

OS

Memory

SATA1 *1

RAID

SATA2 *2

Kind

BX-M1010

1

Windows 10

IoT

Enterprise

2019 LTSC

2 8GB

1

SSD(MLC)

256GB

0 None

0

BOX-

PC

BX-M1010P2

BX-M1010P4

1

Hardware

RAID

1

SSD(MLC)

256GB

BX-M1020

2

HDD

100GB

BX-M1020P2

2

Software

RAID

2

HDD

100GB

BX-M1020P4

*1 OS is already installed.

The capacity of the disk in the OS pre-installed type is a value when 1GB is calculated

by 1 billion bytes.

The capacity that can be recognized from OS might be displayed less than the actual value.

*2 The disk is quipped in SATA2 slot when selecting RAID.

The same type of disks are quipped in SATA1 and SATA2 slots when selecting RAID.

*3 Hardware RAID is available only when selecting the base models BX-M10x0P2.

BX-M10x0xx

Base model

1 2 x x x 0

SATA1 SATA2RAID

Type

OS Memory

Kind

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Introduction

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4. Features

 Seventh-generation Core i5, Celeron processor adopted

This product adopts the CPU that saves power consumption and also provides high computing and graphic performances.

Embedded-type CPU makes the stable supply possible.

 Fan-less design reduces maintenance work

The product is fan-less to ensure a totally spindle-less design that simplifies maintenance, relieving the concern about dust or foreign

matter to get into the product. Moreover, along with minimized use of degrading parts greatly reduce maintenance work.

 Major types of peripherals are supported with rich

interfaces

It has a variety of extended interface such as DVI-D x 1, Displayport×1, 1000BASE-T x 2, USB3.0 x 4, USB2.0 x 2, serial (RS-232C) x 3 and

DIO x 1.

It has two slot-in type of 2.5-inch SATA disk slots, providing the ability to separate data from the operating system, as well as the

convenience of being able to use one slot for system startup and the other for maintenance or for taking home system logs or collected

data.

 Expansion slots to hold PCI bus boards (Type with

Expansion Slot).

BX-M10x0P2 has two PCI slots.

BX-M10x0P4 has one PCI-Express(x4) slot and three PCI slots.

 The attachment fitting and cable ties prevent problems

caused by cable disconnections

For connectors with no locking mechanism such as USB cable, unnecessary trouble can be avoided by the use of cable ties for prevention

of cable disconnection.

 Safety design required for embedded applications

For Windows 10 IoT Enterprise 2019 LTSC installed type, it is possible to use the WF *1 function of OS.

It is designed for safety required for embedding purpose, for example, prohibiting unwanted writing to the HDD or SSD with WF function

will relieve the concern about the writing limits to the HDD or SSD and prevent an unintentional system alteration.

*1 UWF (Unified Write Filter) is a function of Windows 10 IoT Enterprise 2019 LTSC.

They protect the disk from being actually written by redirecting the writing to RAM.

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Introduction

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5. Supported OS

- Windows 10 IoT Enterprise 2019 LTSC 64bit (Japanese / English / Chinese / Korean)

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Introduction

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6. Product Configuration List

The product consists of the items listed below.

Check, with the following list, that your package is complete.

If you discover damaged or missing items, contact your retailer.

BX-M10x0

BX-M10x0P2

BX-M10x0P4

[Base model]

[2-slot model]

[4-slot model]

Name

Pcs.

The Main Body

1

The Attachment

Fittings

2 2 2

Screws for 2.5 inches

Hard Disk (M3 x 4)

8 *1 8 *1 8 *1

Washer Assembled

Screws (M4 x 8)

8 8 8

AC Power Cable

1

Cable Tie for AC Power

Cable

1 1 1

Cable Tie for

USB/Audio cable

1 1 1

Slot Cover

-

2

4

Slot Cover Fixing

Screws (M3 x 6)

- 2 4

Product Guide

1

IPC Precaution List

1

Warranty Certificate

1

Serial Number Label

1

Royalty Consent

Contract (OS)

1 *2 1 *2 1 *2

Recovery Disk

1 *2

*1 The number of items packed in the OS pre-installed type is different since some of them are already

equipped to the BOX-PC.

With 1 disk : 4pcs, With 2 disks : 0pcs

*2 Not packed in the OS uninstalled type.

* The Reference Manual of this product is provided as the PDF file in the CONTEC web page.

Such information as hardware setup, component functions, and BIOS setup are indicated in the

Manual, please refer to it if needed.

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Introduction

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BX-M1000 Series Reference Manual

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Production Configuration Drawings

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Safety Precautions

Understand the following definitions and precautions to

use the product safely.

Never fail to read them before using the product.

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Safety Precautions

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BX-M1000 Series Reference Manual

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1. Safety Information

This document provides safety information using the following symbols to prevent accidents

resulting in injury or death and the destruction of equipment and resources.

Understand the meanings of these labels to operate the equipment safely.

DANGER

DANGER indicates an imminently hazardous situation which, if not

avoided, will result in death or serious injury.

WARNING

WARNING indicates a potentially hazardous situation which, if not

avoided, could result in death or serious injury.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not

avoided, may result in minor or moderate injury or in property damage.

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Safety Precautions

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BX-M1000 Series Reference Manual

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2. Handling Precautions

WARNING

 Always check that the power supply is turned off before connecting or disconnecting AC

power cable.

 Do not modify the product.

 Always turn off the power before inserting or removing the boards or cables.

 Do not attempt to replace the battery as inappropriate battery replacement poses a risk of

explosion.

 For battery replacement, contact your retailer as it must be performed as a process of repair.

 When disposing of a used battery, follow the disposal procedures stipulated under the

relevant laws and municipal ordinances.

For details on replacing the battery, refer to the Appendix.

 This product is not intended for use in aerospace, space, nuclear power, medical equipment,

or other applications that require a very high level of reliability. Do not use the product in

such applications.

 If using this product in applications where safety is critical such as in railways, automotive, or

disaster prevention or security systems, please contact your retailer.

CAUTION

 Do not use or store this product in a location exposed to high or low temperature that

exceeds range of specification or susceptible to rapid temperature changes.

e.g. - Exposure to direct sun - In the vicinity of a heat source

 Do not use this product in the vicinity of devices that generate strong magnetic force or

noise. Such products will cause this product to malfunction.

 Do not use or store this product in the presence of chemicals.

 To clean this product, wipe it gently with a soft cloth dampened with either water or mild

detergent. Do not use chemicals or a volatile solvent, such as benzene or thinner, to prevent

pealing or discoloration of the paint.

 This product’s case may become hot. To avoid being burned, do not touch that section while

this product is in operation or immediately after turning off the power. Avoid installation in a

location where people may come into contact with that section.

 CONTEC does not provide any guarantee for the integrity of data on SSD/HDD.

 Always disconnect the power cable from the receptacle before mounting or removing the

expansion board, or before connecting /disconnecting any connector.

 As for the product with a D-SUB connector, the appropriate tightening torque for the cable

connector is less than 2 kgf ･ cm.

 To prevent corruption of files, always shutdown the OS before turning off this product.

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Safety Precautions

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 CONTEC reserves the right to refuse to service a product modified by the user.

 In the event of failure or abnormality (foul smells or excessive heat generation), unplug the

power cord immediately and contact your retailer.

 To connect with peripherals, use a grounded, shielded cable.

 SATA disk slot is not hot-pluggable. Do not touch SATA disk, or insert /remove the disk while

the product power is on. Doing so may lead to malfunctions or system damages.

 Component Life:

(1) Battery --- The internal calendar clock and CMOS RAM are backed by a Lithium primary

battery. The backup time at a temperature of 25 °C. with the power

disconnected is 10 years or longer.

(2) SSD --- SSD is used for the OS storage area with the SSD type.

The assumed life is 3,000 rewrites for MLC types.

For details, refer to the Appendix.

(3) HDD --- HDD is used for the OS storage area with the HDD type.

The assumed life is , with the conditions described below,

20,000 hours (Power on hours/ at an ambient temperature of 25°C) or 5 years,

whichever comes first.

Power on hours: Less than 333 hours/month

Operating: Less than 20% of power on hour

* Replacement of expendables is handled as a repair (there will be a charge).

* The service life for consumable parts are reference values and are not guaranteed values.

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Safety Precautions

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BX-M1000 Series Reference Manual

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1. FCC PART 15 Class A Notice

NOTE

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used

in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at his own expense.

FCC WARNING

Changes or modifications not expressly approved by the party responsible for compliance could void

the users authority to operate the equipment.

2. EN55032 Class A Notice

Warning:

Operation of this equipment in a residential environment could cause radio interference.

CAUTION

Hardware RAID configuration of BTO model is not certified for CE or FCC standard.

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Safety Precautions

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BX-M1000 Series Reference Manual

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3. Security Warning

When connecting to the network, be aware of security-related problems. See the examples of

Security measures below and set up the product properly along with the network devices.

1. Information security risks

 Unauthorized access from the outside through a network could cause the system halt, data

damage, or exposure to malware. *1

 Invaded and used as a stepping stone, a device might attack the others through networks. (a

victim becomes an assailant)

 Information might leak without realizing due to the connection to the network.

 Secondary damages such as harmful rumors, liability in damages, social credibility fall, and

opportunity loss are expected led by the troubles described above.

*1: Malware (Malicious Software) is software that brings harm to a computer system and performs

unintended operations.

2. Security measures – e.g.

 Do not keep using the default password. (Refer to the product manual for the password

setting).

 Set a strong password.

Combined with upper and lowercase letters, and numbers so that it cannot be easily

analogized by others.

 Change the password periodically.

 Disable unnecessary network services and functions.

 Restrict access to the network with network devices. *2

 Restrict ports to be released on the network with network devices. *2

 Create a closed network connection using such as dedicated network or VPN*3

*2: Inquire for setting procedure to manufacturers.

*3: VPN (Virtual Private Network) a secured network that wards off unauthorized access by

protecting the communication path with authentication and encryption.

Unfortunately, there are no perfect ways to avert unauthorized access or close a security hole

that are endlessly found day and night.

Please understand that risks are always involved with the Internet connection, and we strongly

recommend a user should constantly update information security measures.

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Product Nomenclature

and Function

This section describes product component names and their

functions, pin assignment of each connector.

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