ORANGE livebox Installation guide

Brand: ORANGE

Model: livebox

Type: Installation guide

installation guide

plug and play,

connect it yourself

Livebox Wi-Fi multimedia router

LIVEBOX ARCADYAN ENE ING.indd 1 22/01/14 18:36

the help you need

to enjoy your service

contents of the Livebox pack are:

1 Livebox multimedia router

1 installation guide

1 Ethernet network cable with ends in red to connect

your router to your PC

1 power source

1 ADSL cable with ends in grey to connect your router

to the phone jack

Ethernet

cable

your Livebox

multimedia router

power source

ADSL cable

landline phone

Wi-Fi connection

guía de instalación

enchufar y listo,

conéctalo tú mismo

router multimedia Livebox Wi-Fi

your router installation must look like this:

Ethernet

connection

LIVEBOX ARCADYAN ENE ING.indd 2 22/01/14 18:37

connection of your ADSL/home broadband and landline service

Connect the power source (it is important that you connect the one that

comes inside the pack, not an external one). Connect it to the router and a

power plug close to it. Press the ON button (inwards) to turn the router on.

please do not start the installation of the router until you have received conrmation

via text message from Orange that your ADSL/home broadband service is activated

Before starting installation, take off all plastic coverings protecting the router

as well as the label that covers the power source connection.

Connect one side of the ADSL cable (with the grey connectors) to the router

connection (part marked in grey on router) and the other side to the phone jack.

Now, make sure the phone indicator light has turned green (this can take up

to 5 minutes to turn on):

Connect one side of the Ethernet network cable (with the red connectors) to the

Ethernet connection of your PC, and the other side to the connection of your router

(part marked in red on router).

to connect via Wi-Fi, see next page

the power light will

turn green

the home broadband/

ADSL light will ash red

the Wi-Fi light will

ash green

wait till the ADSL light

stops ashing and stays

green permanently (this

can take up to 5 min.)

if it is turned on, connect your landline phone to

the blue or violet connection of your router and

you can start enjoying your line with Orange

if it is not turned on, wait till activation takes

place (this process can take up to a week, we

will inform you once it has via text message). This

will occur if your service requires the installation

of a new NTU (Network Termination Unit) and

the portability or transfer of your previous phone

number to Orange

LIVEBOX ARCADYAN ENE ING.indd 3 22/01/14 18:37

Wi-Fi conguration

Choose one of the following 2 options to connect your PC via Wi-Fi:

1.- automatic conguration (only Windows 7) – recommended option –

2.- manual conguration (for Windows and Mac)

1.- automatic conguration – recommended option-

Click on the Wi-Fi icon in the Windows 7 system menu bar. Select the name

of your Wi-Fi network, which can be found on the sticker located on the lower

part of Livebox multimedia router and click on “connect”.

Once this screen appears, press the automatic association WPS button

on the router.

After a few seconds, your PC will be correctly connected via

Wi-Fi to the Livebox multimedia router (with no need to insert

the Wi-Fi security code). Open your Internet browser and go to

orange.es/miprimerapagina. Follow the steps and nalise your installation.

To carry out the Wi-Fi connection, you

will need the Wi-Fi security code and the

name of your Wi-Fi network which can

be found on the sticker located on the

lower part of your Livebox multimedia

router.

2.- manual conguration

Wi-Fi network name Wi-Fi security code

LIVEBOX ARCADYAN ENE ING.indd 4 22/01/14 18:37

Wi-Fi conguration

Select the wireless network that corresponds to the name “red Wi-Fi (SSID)” 3

that appears on the sticker of your router and click “Connect” 4 .

Following this, a screen appears asking for the Wi-Fi security code. Insert

the 8-digit security code (in capital letters and no spaces) which appears on

the router sticker.

After a few seconds, you will be connected via Wi-Fi to the Livebox multimedia

router. Open your Internet browser and go to orange.es/miprimerapagina.

Follow the steps and nalise your installation

2.1.- manual conguration with Windows

Place the cursor on the wireless network icon which appears in the bottom

menu bar 1 of the Desktop. Once on top of it, click with the right mouse

button and select “See available wireless networks” 2 .

2.2.- manual conguration with MAC

Click on the wireless network icon which appears in the top right menu bar of

the desktop. Then open the menu “Airport” and click on “Activate Airport”.

Open the menu “Airport” again and select the name of your router.

Following this, a screen appears asking for the Wi-Fi security code. Insert the

8-digit security code (in capital letters and no spaces) which appears on the

router sticker. Tick the box “Remember this network”, click on “OK” and when

the icon on the menu bar changes colour, you will be connected via Wi-Fi.

Open your Internet browser and go to orange.es/miprimerapagina. Follow the

steps and nalise your installation.

LIVEBOX ARCADYAN ENE ING.indd 5 22/01/14 18:37

Wi-Fi conguration of other devices

Orange landline voice services

You can activate or deactivate the functionalities of your Orange landline by

picking up the phone and inserting the corresponding code below.

code summary

*24* voice mail activation

*241* voice mail deactivation

*21nº activate the diversion of incoming calls to another particular phone number

*211* deactivate the diversion of incoming calls to another particular phone number

*22nº activate the diversion of incoming calls to another particular phone number if line is “busy”

*221* deactivate the diversion of incoming calls to another particular phone number if line is “busy”

*23nº activate the diversion of incoming calls to another particular phone number if line is “no answer”

*231* deactivate the diversion of incoming calls to another particular phone number if line is “no answer”

267nº show your number in a particular call

067nº hide your number in a particular call

*260* permanently hide your identity (your number) in all calls

*261* permanently deactivate identity (your number) concealment

*270* activate restriction of non-identied calls

*271* deactivate restriction of non-identied calls

For example, if you want to divert all your incoming calls to a particular number (for example 500 000

000) every time your line is busy, all you have to do is pick up your phone, insert *22500000000, wait a

few seconds and hang up. All incoming calls will be automatically diverted to that particular number when

your line is busy.

insert this code for...

You can also connect other devices (smartphones, tablets, video game consoles, etc.)

to the Wi-Fi. In order to do this, follow the instruction manual of the device you would

like to connect. You will need the Wi-Fi security code and the name of your Wi-Fi network

which can be found on the sticker located on the lower part of your Livebox multimedia

router. First select the name of your Wi-Fi network and then insert the 8-digit security

code (in capital letters and no spaces) which appears on the router sticker.

Wi-Fi conguration and Orange landline voice services

LIVEBOX ARCADYAN ENE ING.indd 6 22/01/14 18:37

troubleshooting

If one of the services does not work properly, follow these steps:

review the status of the router lights and the router connections

reinitiate the router (turn it off and on again pressing the on/off button) and reinitiate

your PC

if you still have problems, call customer service at 900 901 300 (note: only Spanish

language spoken at this number), but before that make sure you are in front of your PC

download the free application “Asistente Router” (Router

Assistance) at http://www.orange.es/livebox in the section “guías

y aplicaciones” (“guides and applications”)

light turned off

light @ ashes red

indicator status meaning

Router not sincronised.

ADSL line not detected

possible causes and solutions

Make sure that the ADSL cable is well connected to the phone

jack and the grey connection of the router.

Make sure it is not an internal problem within your home by

connecting the router directly to the to the NTU (Network

Termination Unit).

If after 2-3 minutes the light indicator turns green

permanently, that means that you now have a line

and the problem is within the internal cabling in your

home.

It is possible that your phone line has still not been transferred from

your previous supplier. Remember that in some cases the Orange line

activation may take a week longer than the ADSL/home broadband

activation. You will receive a text message conrming this.

In the meantime, you can connect your phone

directly to the NTU (Network Termination Unit) of

your previous supplier in order to have a phone line

available until your line is transferred.

Wi-Fi turned off.

No internet access but

access to landline calls

services.

The Wi-Fi is turned off. To turn it on again, maintain the Wi-Fi

button pressed until the indicator turns green

LIVEBOX ARCADYAN ENE ING.indd 7 22/01/14 18:37

If you have any doubts, visit orange.es or call us at 900 901 300. Free customer service number for Orange

customers, valid for calls from any national landline or from Orange mobile numbers within Spain.

connect your printer to the Livebox router and

print from all the PCs in your home

connect a USB memory stick and share

photos, videos, music, etc. with all the

devices in your home (thanks to the DLNA)

block any internet pages you want via the

parental control service

nd out who has called you or who

has connected to your router via email

notications

browse faster (up to 300 Mbps) with

Wi-Fi n

access your hard drive from anywhere

the Livebox multimedia router

is much more than just a router:

if you want to discover how to do all this and more,

go to orange.es/livebox and download the advanced

congurations guide

LIVEBOX ARCADYAN ENE ING.indd 8 22/01/14 18:37

ORANGE livebox Installation guide

ORANGE livebox Installation guide

ORANGE livebox Installation guide

Related papers

Other documents