Acer R500 User manual

Acer Altos R500

User’s guide

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Changes may be made periodically to the information in this publication without obligation

to notify any person of such revision or changes. Such changes will be incorporated in new

editions of this manual or supplementary documents and publications. This company makes

no representations or warranties, either expressed or implied, with respect to the contents

hereof and specifically disclaims the implied warranties of merchantability or fitness for a

particular purpose.

Record the model number, serial number, purchase date, and place of purchase information in

the space provided below. The serial number and model number are recorded on the label

affixed to your computer. All correspondense concerning your unit should include the serial

number, model number, and purchase information.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in

any form or by any means, electronic, mechanical, photocopy, recording, or otherwise,

without the prior written permission of Acer Incorporated.

Model Number : _________________________________

Serial Number: ___________________________________

Purchase Date: ___________________________________

Place of Purchase: ________________________________

Acer Altos R500

User’s guide

Acer and the Acer Logo are registered trademarks of Acer Inc. Other company’s product

names or trademarks are used herein for identification purposes only and belong to their

respective companies.

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iii

Notices

FCC notice

This device has been tested and found to comply with the limits for a Class B

digital device pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation. This device generates, uses, and can radiate radio frequency

energy, and if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this device does cause harmful interference to radio or television

reception, which can be determined by turning the device off and on, the user

is encouraged to try to correct the interference by one or more of the following

measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the device and receiver

• Connect the device into an outlet on a circuit different from that to which

the receiver is connected

• Consult the dealer or an experienced radio/television technician for help

Notice: Shield cables

All connections to other computing devices must be made using shielded cables

to maintain compliance with FCC regulations.

Notice: Peripheral devices

Only peripherals (input/output devices, terminals, printers, etc.) certified to

comply with the Class B limits may be attached to this equipment. Operation

with noncertified peripherals is likely to result in interference to radio and TV

reception.

Caution! Changes or modifications not expressly approved by the

manufacturer could void the user’s authority, which is granted by

the Federal Communications Commission, to operate this

computer.

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iv

Use conditions

This part complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference,

and (2) this device must accept any interference received, including interference

that may cause undesired operation.

Notice: Canadian users

This Class B digital apparatus meets all requirements of the Canadian

Interference-Causing Equipment Regulations.

Remarque à l’intention des utilisateurs canadiens

Cet appareil numérique de la classe B respected toutes les exigences du

Règlement sur le matériel brouilleur du Canada

.

Important safety instructions

Read these instructions carefully. Save these instructions for future

reference.

1 Follow all warnings and instructions marked on the product.

2 Unplug this product from the wall outlet before cleaning. Do not

use liquid cleaners or aerosol cleaners. Use a damp cloth for

cleaning.

3 Do not use this product near water.

4 Do not place this product on an unstable cart, stand, or table. The

product may fall, causing serious damage to the product.

5 Slots and openings in the cabinet and the back or bottom are

provided for ventilation; to ensure reliable operation of the

product and to protect it from overheating, these openings must

not be blocked or covered. The openings should never be blocked

by placing the product on a bed, sofa, rug, or other similar surface.

This product should never be placed near or over a radiator or

heat register, or in a built-in installation unless proper ventilation

is provided.

6 This product should be operated from the type of power indicated

on the marking label. If you are not sure of the type of power

available, consult your dealer or local power company.

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v

7 Do not allow anything to rest on the power cord. Do not locate

this product where persons will walk on the cord.

8 If an extension cord is used with this product, make sure that the

total ampere rating of the equipment plugged into the extension

cord does not exceed the extension cord ampere rating. Also,

make sure that the total rating of all products plugged into the

wall outlet does not exceed the fuse rating.

9 Never push objects of any kind into this product through cabinet

slots as they may touch dangerous voltage points or short out

parts that could result in a fire or electric shock. Never spill liquid

of any kind on the product.

10 Do not attempt to service this product yourself, as opening or

removing covers may expose you to dangerous voltage points or

other risks. Refer all servicing to qualified service personnel.

11 Unplug this product from the wall outlet and refer servicing to

qualified service personnel under the following conditions:

a When the power cord or plug is damaged or frayed

b If liquid has been spilled into the product

c If the product has been exposed to rain or water

d If the product does not operate normally when the operating

instructions are followed. Adjust only those controls that are

covered by the operating instructions since improper

adjustment of other controls may result in damage and will

often require extensive work by a qualified technician to

restore the product to normal condition.

e If the product has been dropped or the cabinet has been

damaged

f If the product exhibits a distinct change in performance,

indicating a need for service.

12 Replace the battery with the same type as the product's battery we

recommend. Use of another battery may present a risk of fire or

explosion. Refer battery replacement to a qualified serviceman.

13 Warning! Batteries may explode if not handled properly. Do not

disassemble or dispose of them in fire. Keep them away from

children and dispose of used batteries promptly.

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vi

14 Use only the proper type of power supply cord set (provided in

your accessories box) for this unit. It should be a detachable type:

UL listed/CSA certified, type SPT-2, rated 7A 125V minimum, VDE

approved or its equivalent. Maximum length is 15 feet (4.6

meters).

Laser compliance statement

The CD-ROM drive in this computer is a laser product. The CD-ROM drive’s

classification label (shown below) is located on the drive.

CLASS 1 LASER PRODUCT

CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO

BEAM.

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Contents

Notices iii

FCC notice iii

Important safety instructions iv

Laser compliance statement vi

1 System overview 1

Overview 3

Processors 3

Memory 4

System chipsets 4

Expansion slot 6

Hardware management support 6

Features summary 7

Weight 8

Power consumption 8

Thermal dissipation 9

2 System tour 11

External and internal structure 13

Front panel 13

Rear panel 15

Internal components 16

Disk drives 17

Hard disk drive 17

3.5-inch floppy disk drive 17

CD-ROM drive 18

3 Setting up your system 21

Preinstallation requirements 23

Selecting a site 23

Checking the package contents 23

Basic connections 24

Connecting the PS/2 keyboard 24

Connecting the PS/2 mouse 25

Connecting the VGA monitor 26

Connecting to the network 27

Connecting the power cable 28

Connecting option 29

USB devices 29

Turning on your system 30

Power-on problems 30

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Turning off your system 32

4 Upgrading your system 33

Installation precautions 35

ESD precautions 35

Preinstallation instructions 35

Post-installation instructions 36

Opening your system 37

Removing the system cover 37

Replacing the system cover 38

System boards 39

Mainboard layout 39

SCSI card layout 42

Adaptec ZCR daughter card layout 42

Installing an expansion card 44

Hot-swapping a SCSI SCA hard disk drive 47

Removing and installing the CPU 50

Removing the CPU 50

Installing the CPU 51

Removing and installing memory modules 53

Removing a DIMM 53

Installing a DIMM 54

5 Setup utility 57

BIOS Setup utility 59

Entering Setup 60

System Information 62

Product Information 64

Disk Drives 65

IDE Channel Type 66

Onboard Peripherals 69

Power Management 71

Boot Options 74

Date and Time 76

System Security 77

Setting and changing the password 79

Removing a password 80

IPMI Configuration 81

RDM Configuration 84

Advanced Options 87

Memory/Cache Options 87

PnP/PCI Options 89

CPU Frequency 92

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Contents

Chipset Settings 93

93

Load Default Settings 94

Abort Settings Change 95

Exit Setup 96

Appendix A: ASM Pro quick installation guide 97

Installing ASM Pro 99

System requirements 99

System setup 99

Installing ASM Pro Console 100

Installing ASM Pro Server Agent 100

Installing RDM 107

System requirements 107

Connecting communication peripherals 108

RDM Console setup 111

Installing AWM and Microsoft Internet

Information Service (IIS) 113

System requirements 113

Installing AWM 113

Setting up Microsoft IIS 114

Running AWM 115

Appendix B: System rack installation guide 117

ESD precautions 118

Vertical mounting hole pattern 119

Screw types used 120

Installing cage nuts 121

Installing the system into the rack 122

129

Index 131

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1 System overview

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The Acer Altos R500 is a 1U, high-density, rackmountable

dual-processor system loaded with a host of new and

innovative features. The system offers a new standard for

flexible productivity ideal for local or wide area networks

and multiuser server environments.

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Overview

The Acer Altos R500 system is a PCI bus based dual processor system

built on an extended ATX baseboard. It comes with two socket 370

processor slots utilizing two Intel

®

Coppermine-T

or Tualatin

®

processors integrated with the Server Works RCC chipset. The dual-

channel SCSI architecture supports Ultra 160/m SCSI with bandwidth of

up to 160 MB/s for each channel. The mainboard also integrates the

Intel

®

82550 10/100 Mbps PCI Ethernet chipset that supports WOL

(Wake on LAN) for better remote site management.

For expandability, the system includes two 64-bit/66 MHz PCI bus slots

and four DIMM slots that allow memory installation up to a maximum

of 4 GB.

For connectivity, the mainboard provides two USB (Universal Serial Bus)

connectors, PS/2 interface for both mouse and keyboard, one UART

serial port, and four LAN ports.

For its storage features, Altos R500 supports one slim-type CD-ROM

drive, one slim-type floppy disk drive and three hot-swappable SCSI

hard disk drive.

The system is fully compatible with MS-DOS V6.X, Novell Netware, SCO

UNIX Openserver SCO, Unixware, Red Hat Linux 6.X., Sun Solaris,

Windows NT 4.0 and Windows 2000 Professional.

Processors

The Intel

Tualatin processor implements Dynamic Execution

performance, a multi-transaction system bus, and Intel MMX media

enhancement technology. It also offers Streaming SIMD (Single

Instruction Multiple Data) Extensions - 70 new instructions enabling

advanced imaging, 3D, streaming audio and video, and speech

recognition applications. With its on-die 512-KB level two (L2) cache

implementing the Advanced Transfer Cache Architecture, the Tualatin

processor delivers higher performance than previous Pentium

processors while maintaining binary compatibility with all previous

Intel Architecture processors.

The mainboard supports 100 or 133 MHz GTL+ host bus frequencies for

Tualatin

processors running at 1 GHz and above.

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1 System overview

4

Memory

The four DIMM sockets on board accept using 64-, 72-, 128-, 144-,

512-MB and 1-GB SDRAM (synchronous DRAM) DIMMs for a maximum

memory upgrade capacity of up to 4 GB. For data integrity, the default

setting of the ECC (error-correcting code) function of the memory

system in BIOS is enabled. See “Memory/Cache Options” on page 87

for more on this BIOS setting.

Note: The SDRAM should work under 3.3 volts only; 5-volt

memory devices are not supported.

The mainboard supports both 200 and 266 MHz SDRAM DIMMs

(PC-1600 and PC-1200).

System chipsets

Server Works RCC chipset

The Server Works RCC chipset was specifically designed to meet the

needs of high performance systems. It consists of following

components:

• HE-SL-T (north bridge) provides the host interface, memory system

control interface and PCI interface.

• CIOB2 (I/O bridge) is a peripheral chip that performs PCI bridging

function between the hub interface and the PCI bus. It can provide

arbitration support for six PCI devices and manage 2 x 66 Mhz PCI

slots.

• CSB5 (south bridge) integrates LPC interface and super I/O

functions like keyboard and mouse interface, floppy disk

controller, advanced digital data separator, serial port, on-chip 12

mA AT bus drivers, one floppy direct drive support, and Intelligent

Power Management (IPM) support.

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5

SCSI subsystem

The dual-channel AIC-7899 single-chip host adapter delivers Ultra

160/m SCSI data transfer rates which double the Ultra-2 SCSI data

transfer rate of up to 160 MByte/s. With two channels, it delivers a

total of 320 MByte/s bandwidth. In addition, the AIC-7899 features a

66 MHz, 64-bit PCI interface that supports zero wait-state memory

which also operates on 33 MHz, 32-bit PCI buses. It supports up to 15

devices on a 12-meter cable (or 25 meters in a point-to-point

configuration), making it ideal for both clustering and RAID

configurations.

LAN subsystem

Another cost-effective feature for network solution is the integration

of four Intel

82550 10/100 Mbps Fast Ethernet controllers. With its

sophisticated 32-bit PCI component and enhanced scatter-gather bus

mastering capabilities, it enables high-level command processing and

multiple operations which lowers CPU utilization. It also offers several

new features including:

• IPSec integration

• Host side cardbus interface

• Enhanced power management

• Optimized support for flash devices and modem combination

interface

• Auto-Negotiation capability

Video subsystem

The ATI Rage XL harbors 2D and 3D display capabilities that bring life

to any multimedia and work applications. It also supports hardware

DVD decoding. With remarkable color depths and high resolutions of

up to 1600 x 1200 it enhances every visual experience on your system.

The onboard ATI Rage XL chipset comes with 2 MB VRAM (video RAM)

and supports up to 1024 x 768 display mode at high colors.

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1 System overview

6

Expansion slot

PCI bus

The mainboard has two 64-bit/66 MHz PCI bus slot with a riser card.

Hardware management support

The mainboard supports a power management function that conforms

to the power saving standards of the U.S. Environmental Protection

Agency (EPA) Energy Star program. It also offers Plug-and-Play feature

which helps save users from configuration problems, thus making the

system more user-friendly.

Additional features include hardware support for ASM Pro (Advanced

System Manager Pro) and RDM (Remote Diagnostic Management).

ASM detects problems in the CPU thermal condition, CPU working

voltage detection (±12V/±5V/3.3V/1.5V), and PCI bus utilization

calculation. It also detects if the CPU fan or the chassis fan

malfunctions. Meanwhile, RDM allows execution of the RDM

diagnostic program from a remote RDM station to fix detected

problems or to reboot the system.

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Features summary

The system has the following major components:

• FC-PGA (Flip-Chip Pin Grid Array) 370 processor socket that

supports Intel

Coppermine DO Stepping

or Tualatin processors

processor running at 1/133 to 1.26/133 MHz and future

generations of Pentium CPUs

• Server Works RCC chipset which includes the north, south and I/O

bridge

• SCSI controller Adaptec AIC-7899 chipset supports dual channel 64-

bit LVD Ultra 160/m device connection in 64-bit/66 MHz PCI bus:

• Channel A- one 68-pin Ultra160 SCSI connector

• Channel B- one 68-pin Ultra160 SCSI connector

• Onboard 10/100 Mbp/s Intel 82550 LAN chip that supports WOL

• Four DIMM sockets that accept 64-, 72-, 128-, 144-, 256-, and

512-MB and 1-GB SDRAM (synchronous DRAM) DIMMs for a

maximum memory upgrade capacity of 4 GB

• Storage support for:

• One slim-type CD-ROM drive

• One slim-type floppy disk drive

• Three hot-swappable SCSI hard disk drive

• Two 64-bit/66 MHz PCI slot

• NS PC87417 Super I/O chipset

• ATI Rage XL video chipset

• System clock/calendar with battery backup

• Auxiliary power connector for ATX power supply

• Advanced Server Management (ASM) and Remote Diagnostic

Management (RDM) controller chipsets

• External ports:

• 2 USB ports • 1 serial port

• PS/2-compatible keyboard port • 4 LAN ports (RJ-45)

• PS/2-compatible mouse port • Monitor/video port

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1 System overview

8

Weight

The table below lists the weight of individual components used in

deployment of this system in third-party racks.

Power consumption

The server power supply is rated for a maximum 220W DC output.

Maximum input AC power consumption is approximately _____.

• Using 110V AC power, a fully loaded system can consume up to

2.80A

• Using 220V AC power, a fully loaded system can consume up to

1.40A

Deployment of ultra-dense 1U servers represent a significant power

requirement. A simple formula to calculate server power requirements

for an installation is:

(Number of servers) x (307W) = maximum power requirements for servers

Item Weight in Kg Weight in lbs

Fully configured

system

13 Kg 28.6 lbs

Rack mount kit 3.1 Kg 6.82 lbs

CPU and fan sink 0.35 Kg 0.77 lbs

Hard disk drive 1Kg 2.2 lbs

Power supply module 1.3 Kg 2.86 lbs

Floppy disk drive 0.16 Kg 0.35 lbs

CD-ROM drive 0.3 Kg 0.66 lbs

PCI card 0.04 ~ 0.4 Kg 0.09 ~ 0.88 lbs

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Thermal dissipation

The server has the following cooling systems:

• Two 9-cm CPU fan blowers

• One rear chassis fan

A fully configured Altos R500 server under maximum workload can

produce approximately 1047 BTU/hr. Air temperature measurements

around the server may vary as much as 25°C (45°F) from front to back.

Deployment of multiple ultra-dense servers will produce a significant

amount of heat. For example, 42 servers under maximum workload can

generate as much as 43,974 BTU/hr.

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1 System overview

10

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