6
WARRANTY
Warranty
Thank you for purchasing a WEBER product.
Weber-Stephen Products LLC, 1415 S. Roselle Road,
Palatine, Illinois 60067 and its Americas Business
units (“WEBER”) pride ourselves on delivering a safe,
durable, and reliable product.
This is WEBER’s Voluntary Warranty provided to you
at no extra charge. It contains the information you
will need to have your WEBER product repaired or
replaced in the unlikely event of a failure or defect.
Pursuant to applicable laws, the Owner has several
rights in case the product is defective. Those
rights include supplementary performance or
replacement, abatement of the purchasing price,
and compensation. These and other statutory rights
remain unaected by this Warranty provision. In
fact, this Warranty grants additional rights to the
Owner that are independent from statutory Warranty
provisions.
WEBER’s Voluntary Warranty
WEBER warrants, to the purchaser of the WEBER
product (or in the case of a gift or promotional
situation, the person for whom it was purchased
as a gift or promotional item) (“Owner”), that the
WEBER product is free from defects in material
and workmanship for ten (10) years from the date
of purchase when assembled and operated in
accordance with the accompanying Owner’s Manual,
normal wear and tear excluded. (Note: If you lose or
misplace your WEBER Owner’s Manual, a replacement
is available online at www.weber.com.) WEBER
agrees within the framework of this warranty to
repair or replace the part that is defective in material
or workmanship subject to the limitations, and
exclusions listed below. TO THE EXTENT ALLOWABLE
BY APPLICABLE LAW, THIS WARRANTY IS EXTENDED
ONLY TO THE ORIGINAL PURCHASER AND IS NOT
TRANSFERABLE TO SUBSEQUENT OWNERS, EXCEPT
IN THE CASE OF GIFTS AND PROMOTIONAL ITEMS AS
NOTED ABOVE.
WEBER stands by its products and is happy to provide
you with the Warranty described for material defects
in the grill or its relevant components, normal wear
and tear excepted.
• ‘Normal wear and tear’ includes cosmetic and
other immaterial deterioration that may come with
ownership of your grill over time, such as surface rust,
dents / scratches, etc.
However, WEBER will honor this Warranty for the
grill or its relevant components where damage or
dysfunction results from a material defect.
• ‘Material defect’ includes rust through or burn through
of certain parts, or other damage or failure inhibiting
your ability to safely / properly use your grill.
Owner’s Responsibilities Under this
Warranty / Exclusion of Warranty
To ensure trouble-free Warranty coverage, it is
important (but not required) that you register your
WEBER product online at www.weber.com. Please
also retain your original sales receipt and/or invoice.
Registering your WEBER product confirms your
warranty coverage, will expedite any Warranty claims
you may need to make, and provides a direct link
between you and WEBER in case we need to contact
you. If you have not had time to register your grill
before calling for Warranty service, please have the
following information available when you do call:
Name – Address – Phone Number – Email – Serial
Number – Purchase Date – Purchase Dealer – Model –
Color – Primary Issue
The above warranty only applies if the Owner takes
reasonable care of the WEBER product by following
all assembly instructions, usage instructions,
and preventative maintenance as outlined in the
accompanying Owner’s Manual, unless the Owner can
prove that the defect or failure is independent of non-
compliance with the above mentioned obligations. If
you live in a coastal area, or have your product located
near a pool, maintenance includes regular washing
and rinsing of the exterior surfaces as outlined in the
accompanying Owner’s Manual.
This WARRANTY lapses if there are damages,
deteriorations, discolorations, and/or rust for which
WEBER is not responsible caused by:
• Abuse, misuse, alteration, modification, misapplication,
vandalism, neglect, improper assembly or installation,
and failure to properly perform normal and routine
maintenance;
• Insects (such as spiders) and rodents (such as
squirrels), including but not limited to damage to
burners and/or gas hoses;
• Exposure to salt air and/or chlorine sources such as
swimming pools and hot tubs/spas;
• Severe weather conditions such as hail, hurricanes,
earthquakes, tsunamis or surges, tornadoes or severe
storms.
• Acid rain and other environmental factors
The use and/or installation of parts on your WEBER
product that are not genuine WEBER parts will void
this Warranty, and any damages that result hereby
are not covered by this Warranty. Any conversion of a
gas grill not authorized by WEBER and performed by
a WEBER authorized service technician will void this
Warranty.
Warranty Processing
If you believe that you have a part which is covered
by this Warranty, please contact WEBER Customer
Service using the contact information on our website
(www.weber.com). WEBER will, upon investigation,
repair or replace (at its option) a defective part that is
covered by this Warranty. In the event that repair or
replacement are not possible, WEBER may choose (at
its option) to replace the grill in question with a new
grill of equal or greater value. WEBER may ask you
to return parts for inspection, shipping charges to be
pre-paid by Owner.
When you contact Customer Service, please have the
following information available:
Name – Address – Phone Number – Email – Serial
Number – Purchase Date – Purchase Dealer – Model –
Color – Primary Issue
Disclaimers
APART FROM THE WARRANTY AND DISCLAIMERS
AS DESCRIBED IN THIS WARRANTY STATEMENT,
THERE ARE EXPLICITLY NO FURTHER WARRANTY
OR VOLUNTARY DECLARATIONS OF LIABILITY GIVEN
HERE WHICH GO BEYOND THE STATUTORY LIABILITY
APPLYING TO WEBER. THE PRESENT WARRANTY
STATEMENT ALSO DOES NOT LIMIT OR EXCLUDE
SITUATIONS OR CLAIMS WHERE WEBER HAS
MANDATORY LIABILITY AS PRESCRIBED BY STATUTE.
NO WARRANTIES SHALL APPLY AFTER THE TEN
(10) YEAR PERIOD OF THIS WARRANTY. NO OTHER
WARRANTIES GIVEN BY ANY PERSON, INCLUDING
A DEALER OR RETAILER, WITH RESPECT TO ANY
PRODUCT (SUCH AS ANY “EXTENDED WARRANTIES”),
SHALL BIND WEBER. THE EXCLUSIVE REMEDY OF
THIS WARRANTY IS REPAIR OR REPLACEMENT OF
THE PART OR PRODUCT.
IN NO EVENT UNDER THIS VOLUNTARY WARRANTY
SHALL RECOVERY OF ANY KIND BE GREATER THAN
THE AMOUNT OF THE PURCHASE PRICE OF THE
WEBER PRODUCT SOLD.
YOU ASSUME THE RISK AND LIABILITY FOR LOSS,
DAMAGE, OR INJURY TO YOU AND YOUR PROPERTY
AND/OR TO OTHERS AND THEIR PROPERTY ARISING
OUT OF THE MISUSE OR ABUSE OF THE PRODUCT OR
FAILURE TO FOLLOW INSTRUCTIONS PROVIDED BY
WEBER IN THE ACCOMPANYING OWNER’S MANUAL.
PARTS AND ACCESSORIES REPLACED UNDER
THIS WARRANTY ARE WARRANTED ONLY FOR THE
BALANCE OF THE ABOVE MENTIONED ORIGINAL TEN
(10) YEAR WARRANTY PERIOD.
THIS WARRANTY APPLIES TO PRIVATE SINGLE
FAMILY HOME OR APARTMENT USE ONLY AND
DOES NOT APPLY TO WEBER® GRILLS USED IN
COMMERCIAL, COMMUNAL OR MULTI-UNIT SETTINGS
SUCH AS RESTAURANTS, HOTELS, RESORTS, OR
RENTAL PROPERTIES.
WEBER MAY FROM TIME TO TIME CHANGE THE
DESIGN OF ITS PRODUCTS. NOTHING CONTAINED
IN THIS WARRANTY SHALL BE CONSTRUED AS
OBLIGATING WEBER TO INCORPORATE SUCH DESIGN
CHANGES INTO PREVIOUSLY MANUFACTURED
PRODUCTS, NOR SHALL SUCH CHANGES BE
CONSTRUED AS AN ADMISSION THAT PREVIOUS
DESIGNS WERE DEFECTIVE.
Weber-Stephen Products LLC
Customer Service Center
1415 S. Roselle Road
Palatine, IL 60067
U.S.A.
For replacement parts, call:
1-800-446-1071
The WEBER Promise
At WEBER, we pride ourselves on two things: making grills that last and
providing a lifetime of excellent customer service.