MACROMEDIA COLDFUSION 5-ADVANCED ADMINISTRATION User manual

Macromedia® Incorporated

Advanced

ColdFusion

Administration

ColdFusion

®

5

Copyright Notice

This manual, as well as the software described in it, is furnished under license and may

be used or copied only in accordance with the terms of such license. The content of this

manual is furnished for informational use only, is subject to change without notice, and

should not be construed as a commitment by Macromedia, Inc. Macromedia Inc.

assumes no responsibility or liability for any errors or inaccuracies that may appear in

this book.

Except as permitted by such license, no part of this publication may be reproduced,

stored in a retrieval system, or transmitted in any form or by any means, electronic,

mechanical, recording, or otherwise, without the prior written permission of Macromedia

Inc.

ColdFusion and HomeSite are U.S. registered trademarks of Macromedia

Inc.macromedia inc.Macromedia, the Macromedia logo, Macromedia Spectra,

ColdFusion logo, and JRun are trademarks of Macromedia, Inc. Java is a trademark of

Sun Microsystems, Inc. Microsoft, Windows, Windows NT, Windows 95, Microsoft

Access, and FoxPro are registered trademarks of Microsoft Corporation. PostScript is

a trademark of Adobe Systems Inc. Solaris is a trademark of Sun Microsystems Inc.

UNIX is a trademark of The Open Group.All other company names, brand names, and

product names are trademarks of their respective holder(s).

Part number: ZCF50MADM

Contents

About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

New Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv

Developer Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

About ColdFusion Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi

Printed and online documentation set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi

Viewing online documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Getting Answers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii

Contacting Macromedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii

Part I Data Sources and Tools. . . . . . . . . . . . . . . 1

Chapter 1 Advanced Data Source Management . . . . . . 3

About ColdFusion database drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

About OLE DB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

About native drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using ColdFusion to Create a Data Source (UNIX only). . . . . . . . . . . . . . . . . . . . . 10

Using Connection String Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

About the connection string . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Changes to the ColdFusion Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Changes to CFML tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connecting to DB2 Databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Configuring DB2 options (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Configuring DB2 options (UNIX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Configuring system and services files (UNIX) . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing and Configuring DB2 Client Enabler (UNIX) . . . . . . . . . . . . . . . . 16

Data source and start script settings for DB2 (UNIX) . . . . . . . . . . . . . . . . . . 18

DB2 binding and privileges for ODBC (UNIX) . . . . . . . . . . . . . . . . . . . . . . . . 19

Executing a DB2 stored procedure (Windows, UNIX) . . . . . . . . . . . . . . . . . 19

iv Contents

Connecting to dBASE/FoxPro Databases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Configuring dBASE/FoxPro options (Windows) . . . . . . . . . . . . . . . . . . . . . . 21

Configuring dBASE/FoxPro Driver options (UNIX) . . . . . . . . . . . . . . . . . . . 23

Connecting to Excel Databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

ODBC: Microsoft Excel Driver options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

ODBC: MERANT Excel Workbook Driver options . . . . . . . . . . . . . . . . . . . . . 25

Connecting to Informix Databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configuring Informix using ODBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Configuring Informix using the native driver . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connecting to Informix data sources (UNIX) . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connecting to Informix through ODBC/CLI (Windows, UNIX) . . . . . . . . . 29

Connecting to Sybase Databases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

ODBC: MERANT Sybase ASE Driver options . . . . . . . . . . . . . . . . . . . . . . . . . 32

Native: Sybase 11 Driver options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Tips for connecting to Sybase System 11 (UNIX) . . . . . . . . . . . . . . . . . . . . . 33

Connecting to Text Databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

ODBC: Microsoft Text Driver options (Windows) . . . . . . . . . . . . . . . . . . . . . 35

ODBC: MERANT Text Driver options (UNIX) . . . . . . . . . . . . . . . . . . . . . . . . 35

Connecting to Visual FoxPro Databases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Chapter 2 Administrator Tools . . . . . . . . . . . . . . . . . . . 39

Accessing the Administrator Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Features on the Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Logs and Statistics tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

System Monitoring tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Archive and Deploy tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Part II ColdFusion Security . . . . . . . . . . . . . . . . 57

Chapter 3 ColdFusion Security . . . . . . . . . . . . . . . . . . 59

Why Is ColdFusion Security Important?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Types of ColdFusion Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Choosing a Level of ColdFusion Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Developing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Deploying applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Securing the ColdFusion Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

To Learn More About Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Contents v

Chapter 4 Configuring Basic Security . . . . . . . . . . . . . 71

About Basic Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Installation defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Configuring Remote Development Security (RDS) . . . . . . . . . . . . . . . . . . . . . . . . . 73

Securing data sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

ColdFusion Remote Development Services (RDS) . . . . . . . . . . . . . . . . . . . . . . . . . 74

Basic security limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Securing ColdFusion file resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Securing ColdFusion data sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using a Password to Restrict Access to RDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

ColdFusion Studio Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Removing password-based access control: Windows . . . . . . . . . . . . . . . . . 76

Configuring Basic Runtime Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Chapter 5 Configuring Advanced Security . . . . . . . . . 79

What is Advanced Security? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Advanced Security Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

User directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Resource types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Security contexts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Advanced Security Implementations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Securing applications with User security . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Securing resources with RDS security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Securing applications with a security sandbox . . . . . . . . . . . . . . . . . . . . . . . 85

Securing the ColdFusion Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Creating an Advanced Security Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Implementation summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Setting Up a Security Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Caching Advanced Security Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Defining User Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Defining a Security Context . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Specifying Resources to Protect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Implementing ColdFusion RDS Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Implementing User Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Implementing Server Sandbox Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Securing the ColdFusion Administrator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Viewing a Map of your Security Framework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

vi Contents

An Example of ColdFusion Studio Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Enabling Advanced Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Specifying a User Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Defining a security context . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Specifying resources to protect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Adding policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Granting access privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Assigning users/groups to policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Enable ColdFusion Studio Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Advanced Security Single Sign-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Undocumented Tags and Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Administrative Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Administrative Tags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Part III Advanced Verity Tools. . . . . . . . . . . . . 113

Chapter 6 Configuring Verity K2 Server . . . . . . . . . . 115

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Verity operates in two modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Quick start to K2 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

About K2 Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Installation details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Two Verity modes now supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

How ColdFusion determines which mode to use . . . . . . . . . . . . . . . . . . . . 119

Collections created with ColdFusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Starting K2 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Windows batch file example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Linux and UNIX scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Stopping K2 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Stopping K2 when run as a service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Stopping K2 when run as an application . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Stopping K2 Server on Linux/UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Editing the k2server.ini File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Edit the vdkHome parameter of k2server.ini . . . . . . . . . . . . . . . . . . . . . . . . 124

Edit the Coll-n section of k2server.ini . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

k2server.ini file listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

k2server.ini Parameter Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Server section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Search thread keywords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Collection sections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Using the rck2 Utility to Search K2 Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

rck2 syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

rck2 command options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Contents vii

Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Generic error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Usage error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Runtime error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Data error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Query error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Security error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Remote Connection error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

File Handling error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Dispatch error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

TCP/IP error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Chapter 7 Indexing XML Documents . . . . . . . . . . . . . 137

Indexing Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Implementation summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Style Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Configuring style files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Configuring the style.xml file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

style.xml command syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

style.ufl file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

style.dft file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Indexing XML Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Indexing using mkvdk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Searching using rcvdk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Chapter 8 Verity Spider . . . . . . . . . . . . . . . . . . . . . . . . 145

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Supports Web standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Restart capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

State maintenance through a persistent store . . . . . . . . . . . . . . . . . . . . . . . 146

Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Verity Spider Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

The Verity Spider command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Using a command file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Command-line option reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Core Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Processing Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Networking Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Paths and URLs Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Content Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Locale Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

viii Contents

Logging Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Maintenance Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Setting MIME Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Syntax restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

MIME types and Web crawling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

MIME types and file system indexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Indexing unknown MIME types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Known MIME types for file system indexing . . . . . . . . . . . . . . . . . . . . . . . . 183

Chapter 9 Managing Verity Collections with the

mkvdk Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Overview of the Verity mkvdk Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

mkvdk syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Getting Started with the Verity mkvdk Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Steps for building a collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Collection setup options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

General processing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Date format options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

Messaging options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Message types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Document processing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Bulk Submit Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Using bulk insert and delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Collection Maintenance Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Examples: Maintaining collections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Deleting a Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

Optimization Keywords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

About squeezing deleted documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

About optimized Verity databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Performance tuning options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Chapter 10 Verity Troubleshooting Utilities . . . . . . . 199

Overview of Verity Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Note on collection types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Using the Verity rcvdk Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Starting rcvdk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Attaching to a Collection Using rcvdk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Basic searching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

Viewing Results of the rcvdk Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Displaying more fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

Contents ix

Using the Verity didump Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Viewing the word list with didump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Viewing the zone list with didump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207

Viewing the zone attribute list with didump . . . . . . . . . . . . . . . . . . . . . . . . 208

Using the Verity browse Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

Using menu options with the browse utility . . . . . . . . . . . . . . . . . . . . . . . . 209

Displaying fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Using the Verity merge Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Merging collections using the merge utility . . . . . . . . . . . . . . . . . . . . . . . . . 211

Splitting collections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Verity VDK Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Generic error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Usage error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Runtime error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

Data error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Query error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

Licensing error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Security error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Remote connection error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Filtering error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Dispatch error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216

Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Part IV ColdFusion High-Availabilty . . . . . . . . 219

Chapter 11 Scalability and Availability Overview . . . 221

What is Scalability? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

Load management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Issues Affecting Successful Scalability Implementations. . . . . . . . . . . . . . . . . . . 225

Designing and coding scalable applications . . . . . . . . . . . . . . . . . . . . . . . . 225

Avoiding common bottlenecks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

DNS effects on Web site performance and availability . . . . . . . . . . . . . . . 228

Load testing your Web applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

What is Web Site Availability? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Availability and reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Common failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

A Web site availability scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Failover considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Techniques for Creating Scalable and Highly Available Sites . . . . . . . . . . . . . . . 239

What is clustering? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Hardware-based clustering solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Software-based clustering solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Combining hardware and software clustering solutions . . . . . . . . . . . . . . 244

x Contents

Chapter 12 Configuring ColdFusion Clusters . . . . . . 245

Introduction to ClusterCATS Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

ClusterCATS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

ClusterCATS Explorer (Windows only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

ClusterCATS Web Explorer (UNIX only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

ClusterCATS Server Administrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

btadmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Creating Clusters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Creating clusters in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

Creating clusters in UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

Removing Clusters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Adding Cluster Members. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Adding cluster members in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Adding cluster members in UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Removing Cluster Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Removing cluster members in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

Removing cluster members in UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

Server Load Thresholds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Configuring load thresholds in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

Configuring load thresholds on UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

Session-Aware Load Balancing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

Enabling session-aware load balancing on Windows . . . . . . . . . . . . . . . . 277

Enabling session-aware load balancing on UNIX . . . . . . . . . . . . . . . . . . . . 278

Configuring ColdFusion probes in Windows . . . . . . . . . . . . . . . . . . . . . . . . 280

Configuring ColdFusion probes in UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Load-Balancing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Using Cisco LocalDirector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

Using third-party load-balancing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

Administrator Alarm Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

Configuring administrator alarm notifications on Windows . . . . . . . . . . 297

Configuring administrator alarm notifications on UNIX . . . . . . . . . . . . . . 297

Administrator E-mail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Configuring administration e-mail options on Windows . . . . . . . . . . . . . 300

Configuring administration e-mail options on UNIX . . . . . . . . . . . . . . . . . 300

Administrating Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Configuring authentication on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Configuring authentication on UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Contents xi

Chapter 13 Maintaining Cluster Members . . . . . . . . . 307

Understanding ClusterCATS Server Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Changing Active/Passive Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Changing active/passive settings in Windows . . . . . . . . . . . . . . . . . . . . . . . 309

Changing active/passive settings in UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Changing Restricted/Unrestricted Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Restricting/unrestricting servers in Windows . . . . . . . . . . . . . . . . . . . . . . . 311

Restricting/unrestricting servers in UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Using Maintenance Mode (Windows only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Updating an Existing Cluster Member (Windows only) . . . . . . . . . . . . . . . . . . . . 317

Resetting Cluster Members. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Resetting cluster members on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Resetting cluster members on UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

Chapter 14 ClusterCATS Utilities . . . . . . . . . . . . . . . . 321

Using btadmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Using btadmin on UNIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Using btadmin on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Using bt-start-server and bt-stop-server (UNIX only) . . . . . . . . . . . . . . . . . . . . . 325

Using btcfgchk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Sample output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

btcfgchk DNS errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

Using hostinfo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

Sample output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

Using sniff. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

Syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

Sample output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

Chapter 15 Optimizing ClusterCATS . . . . . . . . . . . . . 333

ClusterCATS Dynamic IP Addressing (Windows only) . . . . . . . . . . . . . . . . . . . . . 334

Understanding static and dynamic IP address configurations . . . . . . . . 334

Benefits of ClusterCATS dynamic IP addressing . . . . . . . . . . . . . . . . . . . . . 335

Setting up maintenance IP addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

Enabling ClusterCATS dynamic IP addressing . . . . . . . . . . . . . . . . . . . . . . 337

Using Server Failover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

Static versus ClusterCATS dynamic IP addressing . . . . . . . . . . . . . . . . . . . 340

Windows domain controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

xii Contents

Configuring Load-Balancing Metrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

Overview of metrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

Load types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

Output variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

Troubleshooting the load-balancing metrics . . . . . . . . . . . . . . . . . . . . . . . . 343

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345

About This Book

Advanced ColdFusion Administration is intended for anyone who needs to configure

databases for the ColdFusion server.

Contents

• Intended Audience................................................................................................... xiv

• New Features ............................................................................................................ xiv

• Developer Resources................................................................................................. xv

• About ColdFusion Documentation ........................................................................ xvi

• Getting Answers ......................................................................................................xvii

• Contacting Macromedia........................................................................................xviii

xiv About This Book

Intended Audience

Advanced ColdFusion Administration is intended for anyone who needs to perform

ColdFusion server management tasks, such as configuring advanced security or

managing clustered servers.

New Features

The following table lists the new features in ColdFusion 5:

Benefit Feature Description

Breakthrough

productivity

User-defined functions Create reusable functions to

accelerate development.

Query of queries

Easily integrate data from

heterogeneous sources by

merging and querying data in

memory using standard SQL.

Server analysis and

troublshooting

Quickly detect and diagnose

server errors with built-in server

reporting and the new Log File

Analyzer.

Powerful

business

intelligence

capabilities

Charting engine

Create professional-quality charts

and graphs from queried data

without leaving the ColdFusion

environment.

Enhanced Verity K2 full-text

search

Index and search up to 250,000

documents and enjoy greater

performance.

Reporting interface for

Crystal Reports 8.0

Create professional-quality

tabular reports from queried data

and applications.

Enhanced

performance

Core engine tuning

Take advantage of dramatically

improved server performance and

reduced memory usage to deliver

faster, more scalable applications.

Incremental page delivery

Improve response time by

delivering page output to users as

it is built.

Wire protocol database

drivers

Deliver high-performance ODBC

connectivity using new drivers.

Developer Resources xv

Developer Resources

Macromedia Corporation is committed to setting the standard for customer support

in developer education, technical support, and professional services. The Web site is

designed to give you quick access to the entire range of online resources, as the

following table describes.

Easy

managment

Application deployment

services

Effortlessly and reliably deploy,

archive, or restore entire

applications using ColdFusion

archive files.

Enhanced application

monitoring

Keep track of server performance

and availability with customizable

alerts and recovery.

SNMP support

Monitor ColdFusion applications

from enterprise management

systems.

Expanded

integration

Expanded Linux support

Deploy on additional Linux

distributions, including SuSE and

Cobalt.

Enhanced hardware load

balancer integration

Apply optimized, agent-based

support for hardware load

balancers, including new support

for the Cisco CSS 11000.

Enhanced COM support

Experience easier integration with

COM components.

Benefit Feature Description

Resource Description URL

Macromedia Web site General information about Macromedia

products and services

www.macromedia.com/

Information on

ColdFusion

Detailed product information on

ColdFusion and related topics

www.coldfusion.com/products/

coldfusion/

Technical Support Professional support programs that

Macromedia offers

www.coldfusion.com/support/

ColdFusion Support

Forum

Access to experienced ColdFusion

developers through participation in the

Online Forums, where you can post

messages and read replies on many

subjects relating to ColdFusion

http://forums.allaire.com/coldfusion/

xvi About This Book

About ColdFusion Documentation

ColdFusion documentation is designed to provide support for ColdFusion

developers and ColdFusion Server administrators. The print and online versions are

organized to allow you to quickly locate the information that you need. The

ColdFusion online documentation is provided in HTML and Adobe Acrobat formats.

Printed and online documentation set

The ColdFusion documentation set consists of the following titles.

Installation Support Support for installation-related issues

for all Macromedia products

www.coldfusion.com/support/

installation/

Professional Education Information about classes, on-site

training, and online courses offered by

Macromedia

www.coldfusion.com/developer/

training.cfm

Developer Community All the resources that you need to stay

on the cutting edge of ColdFusion

development, including online

discussion groups, Knowledge Base,

technical papers, and more

www.coldfusion.com/developer/

ColdFusion Dev Center Development tips, articles,

documentation, and white papers

www.coldfusion.com/developer/

referencedesk/

Macromedia Alliance Connection with the growing network of

solution providers, application

developers, resellers, and hosting

services creating solutions with

ColdFusion

www.coldfusion.com/partners/

Resource Description URL

Book Description

Installing and

Configuring

ColdFusion Server

Describes system installation and basic configuration for

Windows NT, Windows 2000, Solaris, and Linux

Advanced

ColdFusion

Administration

Describes how to connect your data sources to the ColdFusion

Server, configure security for your applications, and how to use

ClusterCATS to manage scalability, clustering, and

load-balancing for your site

Developing

ColdFusion

Applications

Describes on how to ColdFusion Server to develop your dynamic

Web applications, including retrieving and updating your data,

using structures, and forms

Getting Answers xvii

Viewing online documentation

All ColdFusion documentation is available online in HTML and Adobe Acrobat PDF

formats. To view the HTML documentation, open the following URL on the Web

server running ColdFusion: http://localhost/cfdocs/dochome.htm.

ColdFusion documentation in Acrobat format is available on the ColdFusion

product CD-ROM and for download from the ColdFusion web site: http://

www.coldfusion.com.

ColdFusion Studio documentation

ColdFusion Studio contains a wide range of online assistance, including a complete

collection of ColdFusion documentation. To view ColdFusion online documentation

from within ColdFusion Studio, click the Help resource tab. You will see an

expandable list of documents about ColdFusion Server and ColdFusion Studio, as

well as other information that relates to Web programming:

ColdFusion Studio online documentation is searchable and you can bookmark

individual pages. For more information about using the ColdFusion Studio interface,

see the ColdFusion Studio documentation set.

Getting Answers

One of the best ways to solve particular programming problems is to tap into the vast

expertise of the ColdFusion developer communities on the ColdFusion Forums.

Other developers on the forum can help you figure out how to do just about anything

with ColdFusion. The search facility can also help you search messages from the

previous 12 months, allowing you to learn how others have solved a problem that

you might be facing. The Forums is a great resource for learning ColdFusion, but it is

also a great place to see the ColdFusion developer community in action.

CFML Reference The online-only ColdFusion Reference provides descriptions,

syntax, usage, and code examples for all ColdFusion tags,

functions, and variables

CFML Quick

Reference

A brief guide that shows the syntax of ColdFusion tags,

functions, and variables

Book Description

xviii About This Book

Contacting Macromedia

Corporate

headquarters

Macromedia, Inc.

600 Townsend Street

San Francisco, CA 94103

Tel: 415.252.2000

Fax: 415.626.0554

Web: www.macromedia.com

Technical

support

Macromedia offers a range of telephone and Web-based

support options. Go to http://www.coldfusion.com/

support/ for a complete description of technical support

services.

You can make postings to the ColdFusion Support Forum

(http://forums.coldfusion.com/DevConf/index.cfm) at

any time.

Sales

Toll Free: 888.939.2545

Tel: 617.219.2100

Fax: 617.219.2101

E-mail: sales@macromedia.com

Web: http://commerce.coldfusion.com/purchase/

index.cfm

Part I

Data Sources and Tools

This part describes data source management and introduces the

ColdFusion Administrator tools. The following chapters are included:

Advanced Data Source Management ..................................................3

Administrator Tools.............................................................................39

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MACROMEDIA COLDFUSION 5-ADVANCED ADMINISTRATION, ColdFusion Server 5 User manual

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