GreatCall Touch 2 User manual

U

ser Guide

1User Guide

User Guide

Welcome to GreatCall!

The all-new Jitterbug Touch 2 – An

Android

TM

smartphone with the

simplicity of Jitterbug. This User Guide

features all the information you need

to get the most out of your phone, so

please read this before you get started.

For more information on the Jitterbug Touch 2, go to

www.greatcall.com.

User Guide 2

3User Guide

Contents

Chapter 1: Jitterbug Touch 2 Introduction ..........................7

1.1 Battery .......................................................................10

Charging the Battery .................................................................... 10

1.2 Jitterbug Touch 2 Overview .............................................11

1.3 Using the On-Screen Keyboard .......................................12

1.4 Using the Lock Screen ....................................................14

1.5 The Main Screen Overview .............................................16

Chapter 2: The Main Screen – Home Tab .........................17

2.1 Home Tab Overview ........................................................18

2.2 Phone .............................................................................19

Making Your First Call................................................................... 19

Dialing a Number ........................................................................ 19

Redialing a Number ..................................................................... 19

Answering a Call .......................................................................... 20

Ignoring a Call .............................................................................. 20

2.3 Setting up Voicemail .......................................................21

2.4 Text Messages ................................................................22

Sending a Text Message ............................................................. 22

Composing and Sending a Text Message ................................... 22

Sending a Photo or Video Message ............................................. 23

User Guide 4

2.5 Camera ...........................................................................24

Accessing the Camera ................................................................. 24

Taking a Photo ............................................................................. 25

Viewing a Photo from the Camera App ....................................... 25

Recording a Video........................................................................ 26

2.6 Photo Album ...................................................................27

Viewing a Picture in your Photo Album ........................................ 27

Sending a Photo ......................................................................... 28

2.7 5Star Urgent Response ...................................................29

2.8 Urgent Care .....................................................................31

2.10 Customizing your Home Tab .........................................33

Chapter 3: The Main Screen – People Tab .......................35

3.1 People Tab Overview ......................................................36

3.2 Creating a Contact ..........................................................37

3.3 Creating a Favorite ..........................................................38

3.4 Deleting a Contact ..........................................................39

3.5 Calling a Contact .............................................................40

Chapter 4: GreatCall Button .............................................41

4.1 GreatCall Button – Introduction ......................................42

4.2 Usage .............................................................................43

4.3 Help ................................................................................45

5User Guide

Chapter 5: Setting Up and Using Email and Gmail ...........47

5.1 Introduction ....................................................................48

5.2 Setting up your Google Gmail Account ...........................49

Creating an Gmail Account from your Computer ................49

Linking Your Google Account to Your Jitterbug Touch 2......50

5.3 Email ...............................................................................51

Chapter 6: All Apps Button ...............................................53

6.1 All Apps Overview ...........................................................54

6.2 Google Play Store ...........................................................55

Downloading a free app ....................................................56

Purchasing an app ............................................................56

Chapter 7: Settings and Options .....................................57

7.1 Options ...........................................................................58

7.2 Settings ..........................................................................59

7.3 Setting the Screen Lock ..................................................60

Chapter 8: Commercial Mobile Alert System (CMAS) .......61

8.1 About CMAS ...................................................................62

8.2 Types of Alerts ................................................................63

The Fine Print ...................................................................64

User Guide 6

7User Guide

Chapter 1: Jitterbug Touch 2 Introduction

This chapter explains how to start using your

Jitterbug Touch 2.

• Device Battery

• Jitterbug Touch 2 Overview

• Using the Lock Screen

• Main Screen Overview

For additional support, visit us online at www.greatcall.com.

User Guide 8

Back Home Menu

Earpiece

LED

Indicator Light

Volume Key

Front-Facing

Camera

9User Guide

Headset Jack

Battery Cover

Release

Speaker

Microphone

Rear-Facing

Camera

Power Key

Charger/

Data Port

User Guide 10

1.1 Battery

Your Jitterbug Touch 2 comes with the battery pre-installed

and pre-charged so you can get started right away.

Charging the Battery

1. With the symbol on the

charger facing up and your

phone’s touch screen facing

down, insert the small end of

the charger into the micro-

USB port on the phone.

2. Insert the large end of the

charger cord into the port on

the wall adapter.

3. Plug the adapter into a standard outlet.

The battery icon in the upper right of the

screen tells you whether the device is:

- Charging (the icon is animated)

- Partially charged

- Fully charged

11User Guide

1.2 Jitterbug Touch 2 Overview

Get familiar with the three main keys, as you will use them

to navigate your phone.

1. Home key – no matter what you’re doing, this will

take you back to the Main screen on your phone.

2. Menu key – this gives you a menu of options for

every section of the phone. For example, this

button will allow you to add and delete contacts

while in your contacts list.

3. Back key – this will take you back to the previous

screen.

User Guide 12

1.3 Using the On-Screen Keyboard

When typing an email or text, simply tap the screen in the

message entry area. This is the white area shown in the

image to the right.

1. The blue cursor will appear when tapping a text ﬁ eld

on the screen and can be used to navigate your typed

text. You can select a speciﬁ c place in the text by simply

tapping the place or by touching & dragging the cursor

to the desired location.

2. The Shift key changes the text from lower case to

upper case. Touch and hold for caps lock.

3. The Symbols/Numbers key enables you to choose

from numbers and various symbols. Once you have

reached the symbols/numbers keyboard, tap

=\<

to

see an additional keyboard of symbols. Press the

ABC

button to return to the original keyboard.

4. The Delete key allows you to delete any previously

typed characters.

13User Guide

1

4

2

3

To change the orientation of your keyboard to

horizontal (shown above), simply rotate your phone

and hold it horizontally. The on-screen keyboard will

shift automatically.

User Guide 14

1.4 Using the Lock Screen

Your phone is equipped with a lock

screen that appears when your phone

is not in use, to prevent accidental

dialing.

1. The Unlock Function

– To unlock the screen, press and

hold the lock icon

and drag it

toward the top of the screen.

2. The Events Window

– The Events Window shows your

missed messages and calls.

– To access these events, you will

need to unlock the screen.

3. 5Star

– This button gives you access to immediate help with 5Star

Urgent Response

TM

. This innovative safety app comes

pre-installed on your Jiterbug Touch 2. To open the app, press

and release the 5Star button .

1

3

2

15User Guide

– In order to use 5Star Urgent Response, you will need to visit

www.mygreatcall.com to set up your account and a Personal

Proﬁ le. If you do not set up a 5Star account, this button will

take you to a screen where you can access 9-1-1 quickly in an

emergency situation.

For more information on 5Star Urgent Response, see

page 29.

After several minutes of non-use, your phone will go

into “sleep” mode to save battery power. To wake

your phone, press the power button once.

User Guide 16

1.5 The Main Screen Overview

As soon as you unlock your phone,

you will see the Main screen. From

this screen you can use every

function of your Jitterbug Touch 2.

The Main screen features only two

tabs – “Home” and “People.” It was

designed to be simple, so you can

easily access the apps and people

that are most important to you,

without having to dig through icons

and features you may never use.

The following two chapters show in

detail how to use these two tabs.

If you were ever to get lost in

your phone, you can always

press the Home button

to return to this Main screen.

17User Guide

Chapter 2: The Main Screen – Home Tab

This chapter explains the Home Tab.

• Home Tab Overview

• Phone

• Voicemail

• Text Messages

• Camera

• Photo Album

• 5Star

• Urgent Care

• Customizing your Apps List

User Guide 18

2.1 Home Tab Overview

Your Jitterbug Touch 2 Home tab lists features that will be

most useful to you.

1. Phone

2. Text Messages

3. Camera

4. Photo Album

5. 5Star

6. Urgent Care

To learn more about the “All Apps” button see

page 53.

7. Email

8. Internet

9. Maps

10. Clock

19User Guide

2.2 Phone

Making Your First Call

Making phone calls is easy on your

Jitterbug Touch 2. Make sure you are in

an area where a signal can be received.

Look for the signal strength icon in

the upper right of the screen. The more

bars, the stronger the signal.

Dialing a Number

1. Tap “Phone” on the Home tab.

2. Using the dialpad, enter the phone

number.

3. Tap the “Call” button to dial the number.

4. To end the call, tap the symbol.

Redialing a Number

1. Tap “Phone” on the Home tab.

2. At the dialpad, tap the “All Calls” button at the top of

the screen.

3. Tap the number or contact you wish to redial.

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GreatCall Touch 2 User manual

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