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8920AC

BEC 8920AC User manual

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September 2020
Version release: v3.0
User Manual
Ultimum
®
BEC 8920AC
The Ultimate Residential Gateway
with 802.11ac
Copyright Notice
Copyright@ 2020 BEC Technologies Inc. All rights reserved.
BEC Technologies reserves the right to change and make improvement to this manual at any time
without prior notice.
No part of this document may be reproduced, copied, transmitted in any form or by any means without
prior written permission from BEC Technologies, Inc.
Support Contact Information
Contact Support: http://bectechnologies.net/support/.
Telephone: +1 972 422 0877
TABLE OF CONTENTS
COPYRIGHT NOTICE ....................................... 1
SUPPORT CONTACT INFORMATION ............. 1
CHAPTER 1: INTRODUCTION ......................... 1
INTRODUCTION TO YOUR BEC DEVICE ......................................................... 1
FEATURES & SPECIFICATIONS .................................................................... 3
HARDWARE SPECIFICATIONS ..................................................................... 6
NETWORK APPLICATION DIAGRAMS ........................................................... 7
CHAPTER 2: PRODUCT OVERVIEW ............. 10
IMPORTANT NOTE FOR USING THIS DEVICE ................................................ 10
PACKAGE CONTENTS ............................................................................. 10
DEVICE DESCRIPTION ............................................................................ 11
Front Panel LEDs .............................................................................................. 11
Rear Panel Connectors .................................................................................... 12
SYSTEM RECOVERY PROCEDURES ............................................................. 13
CABLING ............................................................................................ 13
CHAPTER 3: BASIC INSTALLATION ............ 14
NETWORK CONFIGURATION – IPV4 .......................................................... 15
Configuring PC in Windows 10 (IPv4) .............................................................. 15
Configuring PC in Windows 7/8 (IPv4) ............................................................. 17
Configuring PC in Windows Vista (IPv4) ........................................................... 19
NETWORK CONFIGURATION – IPV6 .......................................................... 21
Configuring PC in Windows 10 (IPv6) .............................................................. 21
Configuring PC in Windows 7/8 (IPv6) ............................................................. 23
Configuring PC in Windows Vista (IPv6) ........................................................... 25
DEFAULT SETTINGS ............................................................................... 27
INFORMATION FROM YOUR ISP ............................................................... 28
CHAPTER 4: DEVICE CONFIGURATION ...... 29
LOGIN TO YOUR DEVICE ......................................................................... 29
STATUS .............................................................................................. 31
Summary ......................................................................................................... 31
WAN ................................................................................................................ 33
System Status .................................................................................................. 33
WiFi Insight ...................................................................................................... 34
Configure ...................................................................................................................... 34
Site Survey .................................................................................................................... 36
Channel Statistics ......................................................................................................... 37
Metrics ......................................................................................................................... 38
Statistics .......................................................................................................... 39
LAN ............................................................................................................................... 39
WAN ............................................................................................................................. 39
xTM .............................................................................................................................. 40
xDSL .............................................................................................................................. 41
Bandwidth Usage ............................................................................................ 44
LAN and WAN Bandwidth Usage .................................................................................. 44
3G/4G/LTE Status ............................................................................................ 46
Route Table...................................................................................................... 46
ARP Table ........................................................................................................ 48
DHCP Table ...................................................................................................... 49
Log ................................................................................................................... 50
QUICK START ...................................................................................... 51
DEVICE CONFIGURATION ........................................................................ 55
LAN .................................................................................................................. 55
Ethernet ........................................................................................................................ 55
IPv6 Autoconfig ............................................................................................................ 58
Interface Grouping ........................................................................................................ 62
Ethernet Port Control .................................................................................................... 65
Wireless 5GHz (wl0) & 2.4GHz (wl1) ............................................................... 66
Basic ............................................................................................................................. 66
Security ......................................................................................................................... 68
MAC Filter ..................................................................................................................... 78
Wireless Bridge (Wireless 2.4GHz Only) ........................................................................ 80
Advanced – 5GHz Wireless ........................................................................................... 81
Advanced – 2.4GHz Wireless ........................................................................................ 85
Station Info ................................................................................................................... 88
Schedule Control ........................................................................................................... 89
WAN - Wide Area Network .............................................................................. 90
WAN Service ................................................................................................................. 90
Failover ....................................................................................................................... 123
DSL ............................................................................................................................. 124
DSL Bonding ............................................................................................................... 125
SNR ............................................................................................................................. 125
System ........................................................................................................... 126
Internet Time .............................................................................................................. 126
Firmware Upgrade...................................................................................................... 127
Backup / Update ......................................................................................................... 128
Access Control ............................................................................................................ 129
Mail Alert ................................................................................................................... 130
SMS Alert .................................................................................................................... 131
Configure Log ............................................................................................................. 132
IP Tunnel ........................................................................................................ 133
IPv6-in-IPv4 (6RD) ....................................................................................................... 133
IPv4-in-IPv6 (DS-Lite) .................................................................................................. 135
Security ......................................................................................................... 136
IP Filtering Outgoing ................................................................................................... 136
IP Filtering Incoming ................................................................................................... 139
MAC Filtering .............................................................................................................. 142
Blocking WAN PING .................................................................................................... 143
Time Restriction .......................................................................................................... 144
URL Filtering ............................................................................................................... 146
Parental Control Provider ........................................................................................... 149
QoS - Quality of Service ................................................................................. 150
Quality of Service ........................................................................................................ 150
QoS Port Shaping ........................................................................................................ 155
NAT ................................................................................................................ 156
Exceptional Rule Group ............................................................................................... 156
Virtual Servers ............................................................................................................ 158
DMZ Host.................................................................................................................... 162
One-to-One NAT ......................................................................................................... 163
Port Triggering ............................................................................................................ 164
ALG ............................................................................................................................. 166
Wake on LAN ................................................................................................. 167
ADVANCED SETUP .............................................................................. 169
Routing .......................................................................................................... 169
Default Gateway ......................................................................................................... 169
Static Route ................................................................................................................ 170
Policy Routing ............................................................................................................. 171
RIP .............................................................................................................................. 172
DNS ............................................................................................................... 173
DNS ............................................................................................................................ 173
Dynamic DNS .............................................................................................................. 175
DNS Proxy ................................................................................................................... 178
Static DNS ................................................................................................................... 179
Static ARP ...................................................................................................... 180
UPnP .............................................................................................................. 180
Certificate ...................................................................................................... 181
Trusted CA .................................................................................................................. 181
Multicast ....................................................................................................... 183
Management ................................................................................................. 186
SNMP Agent ............................................................................................................... 186
TR-069 Client .............................................................................................................. 187
HTTP Port ................................................................................................................... 188
Remote Access ............................................................................................................ 189
Mobile Network .......................................................................................................... 190
3G/4G LTE Usage Allowance ....................................................................................... 190
Power Management ................................................................................................... 191
Time Schedule ............................................................................................................. 192
Auto Reboot ................................................................................................................ 193
Diagnostics .................................................................................................... 194
Diagnostic Tools .......................................................................................................... 194
Push Service ................................................................................................................ 196
Diagnostics ................................................................................................................. 196
Ethernet OAM ............................................................................................................. 197
RESTART THE DEVICE .......................................................................... 200
CHAPTER 5: TROUBLESHOOTING ............ 201
Problems with the Router ............................................................................. 201
Problem with LAN Interface .......................................................................... 201
Recovery Procedures ..................................................................................... 202
APPENDIX ..................................................... 203
FCC STATEMENT ................................................................................ 203
Introduction
1
BEC 8920AC User Manual
CHAPTER 1: INTRODUCTION
Introduction to your BEC Device
Thank you for purchasing BEC 8920AC, the Ultimate Residential Gateway with 802.11ac. This unit
is an all-in-one Universal Bonded Gateway supporting ultra-broadband triple-play services via multiple
WAN connection options. Service providers can utilize one gateway for all major broadband
technologies such ADSL2+, VDSL2, xDSL bonding and FTTH. In addition to offering the multiple WAN
connection options, the 8920AC integrates multiport Ethernet switching and routing, 802.11a/b/g/n/ac
Wireless networking, advanced firewall security including stateful packet inspection, Quality of Service
(QoS) and remote management. Users can easily enjoy high bandwidth services such as High
Definition IPTV, streaming video, interactive gaming, over-the-top (OTT) applications to multiple
devices throughout the home.
Flexible Deployment Options
The BEC 8920AC integrates multiple WAN options ADSL2+ / VDSL2 interface and a second
10/100/1000 Gigabit Ethernet WAN interface which can be used for broadband connectivity to any
other Ethernet broadband device. Service Providers can benefit from flexible development options,
offering a wide range of service package for subscribers, reducing truck roll when subscribes
upgrading package plan providing possible lifespan for the investment all in one unit.
Quality of Service
Quality of Service (QoS) gives users’ full control over outgoing data traffic. Priority can be assigned by
the router to ensure that important transmissions like gaming packets, VoIP calls or IPTV/streaming
content passes through the gateway is also controlled to ensure that users do not saturate bandwidth
with their browsing activities.
Dual Concurrent Wireless with Superior 802.11ac Speed & Ultimate Coverage
With the next wireless generation, 802.11ac, integrated in the 8920AC, the router delivers speed as
fast 1.3 gigabit per second. Wireless AC provides high-throughput wireless speed by taking the
advantage of frequency on the 5GHz band with less interference and using the beamforming
technology to enable a direct signal focus on the Access Point and a wireless client to extend wireless
coverage area. The 8920AC supports a link rate up to 300Mbps in 2.4GHz frequency range &
1300Mbps in 5GHz range and is also backward compatible with existing 802.11 a / b / g / n equipment
in the network. The Wireless Protected Access (WPA-PSK/WPA2-PSK) and Wireless Encryption
Protocol (WEP) features enhance the level of transmission security and access control over Wireless
LAN. The router also supports the Wi-Fi Protected Setup (WPS) standard for easy and secure
establishment of a wireless home network. If the user’s network requires wider coverage, the built-in
Wireless Distribution System (WDS) repeater function expands the wireless network without needing
any external wires or cables.
Introduction
2
BEC 8920AC User Manual
Robust Firewall Security
The NAT default firewall has advanced anti-hacker pattern-filtering protection features that
automatically detect and block Denial of Service (DoS) attacks. In addition, Packet Filtering provides
high-level security for access control. Built with Stateful Packet Inspection (SPI), the router enables
users to determine whether or not a data packet is allowed to pass through the firewall to the private
LAN.
Pathway to the Future
The BEC 8920AC fully supports IPv6 (Internet Protocol Version 6), implementation of IPv6 is growing
significantly and multiple transition methods are required to support the coexistence and migration
from IPv4. With BEC IPv6 enabled devices, service providers easily adapt IPv6 to their network as we
support major transition mechanisms such as Dual-Stack, Dual-Stack Lite, and 6RD.
Quick Start Wizard
Support a WEB GUI page to install this device quickly. With this wizard, simple steps will get you
connected to the Internet immediately.
Firmware Upgradeable
Device can be upgraded to the latest firmware through the WEB based GUI.
Introduction
Features & Specifications
3
BEC 8920AC User Manual
Features & Specifications
• ADSL/VDSL and Ethernet IP broadband connectivity
• Versatile Gigabit LAN & Ethernet WAN (GbE WAN) for Cable/Fiber/xDSL high WAN throughput
•
Gigabit Ethernet LAN
• IPv6 ready (IPv4/IPv6 dual stack)
• Multiple wireless SSIDs with wireless guest access and client isolation
• IEEE
802.11 a/b/g/n/ac compliant Wireless Access Point with Wi-Fi Protected Setup (WPS)
•
Wi-Fi Protected Access (WPA-PSK/ WPA2-PSK) and Wired Equivalent Privacy (WEP)
•
SOHO Firewall Security with DoS Preventing and Packet Filtering
•
Quality of Service Control for traffic prioritization management
•
Universal Plug and Play (UPnP) Compliance
• One
USB port for NAS (FTP / SAMBA server)
• Ideal for SOHO, office, and home users
Availability and Resilience
• Multi-WAN Interfaces (ADSL2+/VDSL2, Ethernet WAN, and USB Dongle)
• Auto failover and failback
VDSL Compliance
• Compliant with ITU-T G.993.2, G.994.1 and G.997.1 VDSL2 Standard
• VDSL2 Profiles (Single): 8a, 8b, 8c.8d, 12a, 12b, 17a, 30a
• VDSL2 Profiles (Bonded): 8a, 8b, 8c.8d, 12a, 12b, 17a
• ADSL/2/2+ fallback modes
• Comply G.993.5, G.998.2 and G.998.4
ADSL Compliance
• Compliant with ADSL Standards
- Full-rate ANSI T1.413 Issue 2
- G.dmt (ITU G.992.1)
- G.lite (ITU G.992.2)
- G.hs (ITU G.994.1)
- G.dmt.bis (ITU G.992.3) Compliant with ADSL2 Standards
- ADSL2 Annex M (ITU G.992.3 Annex M)
• Compliant with ADSL2+ Standards
Introduction
Features & Specifications
4
BEC 8920AC User Manual
- G.dmt.bis plus (ITU G.992.5)
• Comply ITU T G.998.1 and G.998.2
Network Protocols and Features
• NAT, static routing, and RIP-1/2
• Universal Plug and Play (UPnP) Compliant
• Transparent Bridging
• Dynamic Domain Name System (DDNS)
• Virtual Server and DMZ
• SNTP, DNS relay and IGMP proxy
• VLAN_MUX and IGMP snooping for video service
• Management based-on IP protocol, port number and address
• SMTP Client
Firewall
• Built-in NAT Firewall
• Stateful Packet Inspection (SPI)
• Prevents DoS attacks including Land Attack and Ping of Death, etc.
• Remote access control for web base access
• Anti probe function
• Packet filtering, MAC filtering, URL content filtering
• Password protection for system management
• VPN pass-through
Secured Wi-Fi Access Point
•
Compliant with IEEE 802.11 a/b/g/n/ac standards
•
2.4GHz & 5GHz frequency range
•
20/40-MHz channel bandwidth
• Up to 300/1300Mbps wireless operation rate
•
64/128 bits WEP supported for encryption
•
Wireless security with WPA-PSK, WPA2-PSK, Mixed WPA/WAP2-PSK
•
Multiple wireless SSIDs with wireless guest access and client isolation
•
Supports WDS repeater function
•
Supports Wireless LAN schedule control
Introduction
Features & Specifications
5
BEC 8920AC User Manual
Quality of Service Control
•
Supports the DiffServ approach
•
Traffic prioritization and bandwidth management based-on IP4/v6 protocol, port number, and
IP address
USB Application Server
•
Storage: FTP server and Samba server
Management
• Quick Installation wizard
•
Web-based GUI for remote and local management (IPv4/IPv6)
•
Firmware upgrades and configuration data upload and download via web-based GUI
•
Supports DHCP server / client / relay
• Supports
SNMP
•
TR-069 supports remote management
•
Supports Syslog monitoring, Mail alert, push service, etc.
Introduction
Hardware Specifications
6
BEC 8920AC User Manual
Hardware Specifications
Physical Interface
•
USB: USB 2.0 port for storage service
•
Ethernet: 5-port 10 / 100 / 1000Mbps auto-crossover (MDI / MDI-X) Switch
• Ethernet WAN: RJ-45 Gigabit Ethernet WAN (on Ethernet 5)
• Wireless on/off and
WPS push button
•
Factory default reset button
• Power On/Off Button
•
Power DC Jack
• Power Switch
•
Wi-Fi: (3) external female RP-SMA connectors
• LED Indicators: Power / EWAN(Ethernet 5) / Ethernet 1 – 4 / USB / 2.4GHz & 5GHz WLAN /
WPS / DSL 1 & 2 / Internet
Physical Specifications
• Dimensions (W*H*D): 9.04" x 1.69" x 6.10" (229.5mm x 43mm x 155mm)
Operating Environment
• Operating Temperature: 0 ~ 40°C
• Storage Temperature: -20 ~ 70°C
• Humidity: 20 ~ 90% non-condensing
Introduction
Network Application Diagrams
7
BEC 8920AC User Manual
Network Application Diagrams
Introduction
Network Application Diagrams
8
BEC 8920AC User Manual
BEC 8920AC is an all-in-one gateway router supporting multiple WAN connection options (ADSL2+
single/bonding, VDSL2 single/bonding, Ethernet WAN and Auto WAN Failover) to connect to the
Internet.
xDSL Connection – Single Pair
xDSL Connection – Bonding
Introduction
Network Application Diagrams
9
BEC 8920AC User Manual
FTTH / Broadband Connection
The Ethernet 5 is an interchangeable
LAN/WAN port. Refer to the User Manual to
change this port to EWAN interface to
connect with your Fiber, Cable, or xDSL
modem.
Automatic WAN Failover
The automatic failover ensures uninterrupted
operation and 24/7 Internet availability. When
Primary WAN connection fails, the Secondary
connection will back up the Internet connection
seamlessly.
10
BEC 8920AC User Manual
CHAPTER 2: PRODUCT OVERVIEW
Important Note for Using This Device
Package Contents
✓ BEC 8920AC The Residential Gateway with 802.11ac * 1
✓ This Quick Installation Guide * 1
✓ CD containing User Manual * 1
✓ Vertical Stand * 1
✓ RJ-45 Ethernet Cable * 1
✓ Y-Cable for xDSL bonded operation * 1
✓ Detachable Antenna * 1
✓ Power Adapter * 1
✓ Do not use the router in high humidity or high temperature.
✓ Do not use the same power source for the 8920AC on other
equipment.
✓ Do not open or repair the case yourself. If the device becomes
too hot, turn off the power immediately and have it repaired at
a qualified service center.
✓ Avoid using this product and all accessories outdoors.
Warning
✓ Place the router on a stable surface.
✓ Only use the power adapter that comes with the package. Using
a different voltage rating power adaptor may damage the router.
Attention
Product Overview
Device Description – Front Panel Connectors
11
BEC 8920AC User Manual
Device Description
Front Panel LEDs
LED
STATUS
DESCRIPTION
PWR
(Power)
Red
System failure or in emergency mode
Green
System is up and ready
Off
Device has no power.
Gigabit
EWAN /
ETH 5
(Ethernet)
Can be configured to be WAN port for broadband connectivity
Green
Ethernet LAN : Connected to a Gigabit (1000Mbps) Ethernet
device
Ethernet WAN: Successfully connected with a broadband
connection device
Orange
LAN port is connected to a 10/100Mbps Ethernet device
Blinking
Data being transmitted/received
Off
No device is connected to the Ethernet port
Gigabit
ETH 1~4
(Ethernet)
Green
LAN port is connected to a Gigabit (1000Mbps) Ethernet device
Orange
LAN port is connected to a 10/100Mbps Ethernet device
Blinking
Data being transmitted/received
Off
No device is connected to the Ethernet port
Wireless
2.4GHz /
5GHz
Green
Wireless connection established
Blinking
Data being transmitted / received
Off
Wireless being turned off
WPS
Green
Wireless device(s) being connected successfully via WPS mode
Blinking
WPS is enabled and trying to establish a WPS connection.
Off
WPS being turned off
DSL1 /
DSL2
Green
Successfully connected to an ADSL DSLAM (Line Synced).
Off
DSL cable is unplugged
INET
(Internet)
Green
IP received and traffic is passing thru the device.
Blinking
Data being transmitted / received
Red
BEC 8920AC is unable to get a public (WAN) IP address
Off
BEC 8920AC is either in bridged mode or WAN (DSL) connection
is not ready
Product Overview
Device Description – Rear Panel Connectors
12
BEC 8920AC User Manual
Rear Panel Connectors
PORT
MEANING
1. Power
ON/OFF
Power ON/OFF switch
2. PWR
(Power)
Connect the supplied Power Adapter to this port.
3. Reset
Push and hold the reset button for five (5) seconds to restore to its
factory default settings (this is used when you cannot login to the
router, e.g. forgot your password)
4. WPS /
Wi-Fi On/Off
By controlling the pressing time, users can achieve two different
effects:
(1) WPS
*
: Press &hold the button for less than 6 seconds to trigger
WPS function.
(2) Wireless ON/OFF button: Press & hold the button for more than
6 seconds to on or off the wireless.
* For detailed WPS configuration, please refer to the WPS section in
this User Manual.
5. E (Gb
EWAN)
Connect to Fiber/ Cable/ xDSL Modem with a RJ-45 cable, for
broadband connectivity.
Note: LAN 5 automatically becomes an EWAN port when EWAN
internet interface is being selected in the GUI
6. Gb LAN
Ethernet
(1~5)
Connect PCs, laptops, or any other office/home LAN devices with
the supplied RJ-45 Ethernet cable (Cat-5 or Cat-5e) to any of the five
LAN ports.
Note: Port 5 is a LAN / WAN Configurable Port.
7. USB
Connect with a 3G or 4G/LTE USB adapter/dongle for mobile
connectivity.
8. DSL
Connect the device to an ADSL/VDSL telephone jack or splitter using
a RJ-11 telephone cable / Y-Cable for xDSL bonded
Product Overview
System Recovery Procedure & Cabling
13
BEC 8920AC User Manual
System Recovery Procedures
The purpose is to allow users to restore the POWER to its initial stage when the device is outage,
upgraded to a wrong / broken firmware, cannot access to the GUI with wrong username and/or
password, etc.
Step 1 – Configure your PC Network IP Address
Before performing the system recovery, assign this IP address and Netmask to your PC,
192.168.1.100 and 255.255.255.0 respectively.
Step 2 – Reset your 8920AC Device
2.1 Power off your 8920AC.
2.2 Power on the 8920AC while pushing the RESET button with a small pointed object (such as
paper clip, needle, toothpick, etc.).
2.3 When the POWER LED turns RED, keep holding and pushing the RESET button until the GbE
LAN LED flashes in GREEN.
Step 3 – Restore your 8920AC Device
3.1 Open a web browser and type the IP address, 192.168.1.254, to access to the recovery page.
NOTE: In the recovery mode, 8920AC will not respond to any PING or other requests.
3.2 Browse to the new Firmware image file then click Upload to start the upgrade process.
3.3 The POWER LED stays in RED and GbE LAN LED flashes in green, it means the Firmware
upgrade is in process.
DO NOT power off or reboot the device, it would permanently damage your 8920AC.
3.4 POWER LED turns green after the Firmware upgrade completed.
3.5 You now should be able to access to the 8920AC GUI.
Cabling
One of the most common causes of problems is bad cabling. Make sure that all connected devices
are turned on. On the front panel of the product is a bank of LEDs. Verify that the LAN Link and LEDs
are lit. If they are not, verify that you are using the proper cables.
Basic Installation
14
BEC 8920AC User Manual
CHAPTER 3: BASIC INSTALLATION
The router can be configured with your web browser. A web browser is included as a standard
application in the following operating systems: Windows 10 / 8 / 7/ Vista, Linux, Mac OS, etc. The
product provides an easy and user-friendly interface for configuration.
PCs must have an Ethernet interface installed properly and be connected to the router either directly
or through an external repeater hub and have TCP/IP installed or configured to obtain an IP address
through a DHCP server or a fixed IP address that must be in the same subnet as the router. The default
IP address of the router is 192.168.1.254 and the subnet mask is 255.255.255.0 (i.e. any attached PC
must be in the same subnet and have an IP address in the range of 192.168.1.1 to 192.168.1.253).
The best and easiest way is to configure the PC to get an IP address automatically from the router
using DHCP. If you encounter any problems accessing the router’s web interface it may also be
advisable to uninstall any kind of software firewall on your PCs, as they can cause problems
accessing the 192.168.1.254 IP address of the router. Users should make their own decisions on how
to best protect their network.
Please follow the steps below for your PC’s network environment installation. Check your PC’s network
components first. The TCP/IP protocol stack and Ethernet network adapter must be installed. If not,
please refer to your Windows-related or other operating system manuals.
Any TCP/IP capable workstation can be used to communicate with
or through the 8920AC. To configure other types of workstations,
please consult the manufacturer’s documentation.
Attention
/