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206-3729
ITV Service: Keyboard/TV Location Setup
Install two high-quality “AA” alkaline
batteries into the ITV keyboard
battery compartment.
Set up the keyboard with an
unrestricted line-of-sight path between
the keyboard and the TV front panel.
Turn on the TV. Press “Logo” on the key-
board for ITV* homepage.
Use the “Roller Ball” the directional arrow
device on the keyboard to move the
arrow to the word “Browser”. Press (click)
the “Left Select Key” on the keyboard, to
go to the ITV home page.
See the next page for basic ITV menu
operation. Then go to page 3 to
“Register” with ITV.
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(Note: After the Keyboard setup, you must
first “Register” before you can use ITV, see
page 3.)
ITV (Interactive Television): an interactive
service offering you Internet access through
your TV, via a local phone number
Quit
Help
Status:
Troubleshooting
TROUBLESHOOTING CHECKLIST
1. Refer to Users Guide to make sure that unit is properly connected
to your TV/VCR and telephone line.
2. Check that your telephone line is OK by connecting a telephone to the
telephone jack and listening for the dial tone.
3. "ONLY" if you have experience with configuring TCP/PPP, access the
unit's Internet Set-Up pages by clicking the link below or pressing
ALT-CTRL-S. Please note that modifying the current setting might prevent
the unit from properly operating.
4. If you are not confident with TCP/PPP or are unsure how to proceed,
always refer to your Internet Service Provider hot line.
Click here to configure Setup
Quit
Help
Status:
Troubleshooting
TROUBLESHOOTING CHECKLIST
1. Refer to Users Guide to make sure that unit is properly connected
to your TV/VCR and telephone line.
2. Check that your telephone line is OK by connecting a telephone to the
telephone jack and listening for the dial tone.
3. "ONLY" if you have experience with configuring TCP/PPP, access the
unit's Internet Set-Up pages by clicking the link below or pressing
ALT-CTRL-S. Please note that modifying the current setting might prevent
the unit from properly operating.
4. If you are not confident with TCP/PPP or are unsure how to proceed,
always refer to your Internet Service Provider hot line.
Click here to configure Setup
Left Select Key
Roller Ball
Arrow Keys
Logo Key
ITV Keyboard/TV Setup, shown with Help menu
Back of
Keyboard
Disclaimer
Important Notice
ITV Interactive service is being made available solely by ITV, who is independent of Zenith. Internet access must be
arranged directly with ITV, and may require a user fee. Zenith is not in a position to assume responsibility for access to the
ITV Internet site or the operation or continued availability of this service.
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*First time usage automatically goes to the ITV Registration Form, follow on-screen instructions.
ITV Setup, Registration and User’s Guide
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ITV Service: Basic Menu Operation
With the TV turned on, press “Logo” on the keyboard to show
the ITV interactive menu on-screen.
On the Keyboard, use the “Roller Ball” to move the directional
arrow to an option on the menu. When the arrow changes to a
hand with a pointing finger, press the “Left
Select Key” on the keyboard to go to that
option.
Use the ITV interactive service to:
• Browse the Internet (World-wide Web).
• Send or receive simple Email messages.
• Scan news articles, various online shopping opportunities,
and other interactive options.
When finished with your interactive session, click on
“Hangup” on the menu to exit and then press “Logo” to return
to TV viewing.
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Menu navigation/operation is very simple. Follow the instructions provided below to learn how to
operate the ITV interactive menu. When you are ready to Register, go to the next page.
Email
Help
Hangup
Browser
Status:
Welcome to ITV
ITV Guide
ITV Home Page Menu
Navigating the ITV
Menu:
Scroll, Click, or Press
• Scroll, using the Roller Ball
to move the on-screen arrow.
• Click, the Left Select Key to
choose an option, or -
• Press a direct-access “Hot
Key” on the keyboard to go
to a feature.
• Use the Up / Down / Left /
Right key-
board direc-
tional arrows
to move to
the next possible selection or
link.
• For ease of entering infor-
mation, the arrow cursor
changes to a convenient text
“I-Beam” Cursor; when you
use the Left Select Key
to click on the text rec-
tangle, when there is a
need to key-in text. For
example, to answer the ques-
tions on the Registration
form. See the next page.
TV Insert
With ITV active, press TV
Insert on the keyboard to
place the PIP inset on the
screen of the currently tuned
channel on the TV. Press TV
Insert again to remove the
PIP channel. See the other
PIP/sound options available
as described in the TV oper-
ating guide.
You can also use the direct-access “Hot” keys on the top and bottom rows of the
keyboard. See page 4 for Hot key descriptions.
See page 5 for the ITV Quick Reference Guide.
When being used, the keyboard should always be pointed at the TV screen in such a
way as to allow for an unrestricted visual path so that the IR signals from the key-
board will reach the IR sensor on the front of the TV.
PAGE 2
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PAGE 3
ITV System: User Online Registration
Mini glossary
HOMEPAGE Entry page for internet web sites, and the ITV interactive menu page.
EMAIL Electronic mail sent and received over the internet, via telephone lines.
HELP Provides on-screen information about using ITV interactive menus.
Press POWER to turn TV on.
Press “Logo” on the keyboard to show the ITV menu on the TV
screen.
Press “Setup” on the keyboard to go directly to the registration
forms menu.
Follow on-screen instructions and use the keyboard to type-in
the registration information. (Click on HELP if necessary.)
Registration requires you to provide all the requested information
and fill in all fields, give your credit card information, and choose
a name and password for your Email account.
Registration is received over a secured telephone line
First time usage automatically displays the Registration Form.
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Registering with ITV: You must first Register with ITV in order to use the ITV interactive TV System
• Use the Up / Down / Left /
Right arrows to move to the next
possible selection or link.
• For ease of entering
information, the arrow
cursor changes to a
convenient text “I” Cursor,
when you click on the text rectan-
gle.
EMail Information
Choose a name.
_____________________
Choose a password.
______________________
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Reset
Help
Quit
Done
Dialer
Network
Email Misc. Security
Status:
Set Up - Dialer
Telephone number:
Account ID:
Password:
Dialing Prefix:
Modem Initialization String:
Country Code:
Auto hangup after 0 minutes
Tone
United States
Internet Information and Notes
Internet Service Providers (ISPs)
In order to use the Internet you must
subscribe to an Internet service, usually
for a monthly fee. This will allow you to
access Internet sites.
Phone Number
Your Internet service provider is accessed
by a telephone call to their Internet
hookup telephone number.
Log-on
Each time you contact ITV or go to the
Internet, you are making a telephone
call.
ITV Setup Menu
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PAGE 4
Email
Help
Hangup
Browser
Status:
Welcome to ITV
Program Guide
(ITV Welcome Menu)
The ITV Homepage is the entrance to ITV services
ITV Homepage/Interactive Menu
Reload
ITV
Vol
Email
Ins
Fn
Ctrl
Alt
Logo
Home
Page
Up
Page
Down
End
Search
Esc
Back
Forward
Home
Page
Zoom
Font
Size
Options
Favorites
Setup
Go to
History
ITV
Audio
Del
TV
Insert
ITV
Vol
Top Row Keys
Top Row “Hot Key” Functions
Esc (Stop) Prevents currently selected web site
from loading.
Reload Reloads web site.
Search Goes to the Internet sites search menu.
Back Returns to the previous page.
Forward Goes to next page, if available.
Home Page Goes to ITV Home Page.
Zoom Increases picture size.
Font Size Changes size of letters.
Options Shows available options.
Favorites Goes to list of favorite web sites.
Setup Goes to registration menu.
Go To Goes directly to a URL.
History Show list of previously visited sites.
ITV Volume Controls Web sound level.
TV Insert Turns PIP Channel/Sound On and Off.
ITV Audio Switches sound from TV or Web
site, if available.
Bottom Row “Hot Key” Functions
(Logo) Switches between TV/Internet modes.
Email Goes to your Email menu.
ITV Menu Bar
See next page for descrip-
tions of menu bar options.
ITV Site
Goes to ITV menu.
Browser
Search the World-Wide Web
Provides access to selectable
sites on the Internet.
Keyboard “Hot Key” Functions
Bottom Row Keys
Email
Goes to Email menu.
Help
Goes to ITV Help menu of fre-
quently asked questions.
Program Guide
Goes to ITV
TV programming
menu.
Note: Other sales opportunities may appear on interactive menu.
Status Display
Available menu navigation
arrows appear in white.
Internet Icon
Goes directly to
your Internet
Service Provider ‘s
Home Page.
Software Activity Display
When spinning, indicates that
the action is in progress.
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ITV Homepage Menu Bar Options
Menu Bar Selectors
Go To Click on “Go To” to type in and go directly to a
predetermined URL address.
Home Goes to the ITV Home Page menu.
Favorites Displays your list of “favorite” Internet sites.
Search Goes to the Internet sites search menu.
Hang Up Exits ITV Internet service.
Email Goes to your ITV Email account menu.
Menu Bar Folders
Dialer Sets up phone access information.
Network Sets up ITV Internet configurations.
Email Sets up your ITV Email account information.
Misc Accesses ITV on-screen display adjustment menu.
Security Sets up security for restricted access to ITV.
ITV Quick Reference Guide
Click on the following Menu Bar options for quick access to ITV features
How Do I ?
Get Help When Using ITV
Click on “help” on the menu. Help provides
how-to-do-it answers to frequently asked
questions regarding how to use ITV menu
options.
Switch Between TV and ITV
Press the hot key labeled “Logo” switches
viewing between ITV service and currently
tuned TV channel.
Turn TV Channel On and Off
With ITV image on the TV screen, press
“Logo” on the keyboard to switch to TV
mode and show currently tuned channel,
press again to return to ITV.
Turn TV PIP Channel On and Off
With ITV image on the TV screen, press “TV
Insert” on the keyboard to show currently
tuned channel, press again to return to
turn PIP Channel off.
Search the Web
Click on the word “Search” (right side of
the ITV menu). Click on the text rectangle,
to select. Type the search term(s) in the
box provided, click “Go” and ITV will take
you to the world-wide web.
Stop the Current Page from Downloading
Press “Esc” (Stop) on the keyboard.
Go to or Return to ITV Homepage
A homepage is the first screen or menu
shown for an Internet site. Click on the
“ITV” logo or press “Home Page” on the
keyboard to go directly to the ITV Home
page.
Read or Send Email
Press the hot key labeled “Email”, choose
new or existing account, then follow the
instructions for logging into your Email
account. Once that’s been done, click
“Send Mail” or “Read Mail”.
Go Back to Previous Page (If available)
Click “Previous” on the menu or press
“Back” on the keyboard.
Go Forward to the Next Page
(If available) Click “Next” on the menu or
press “Next” on the keyboard.
Go to a Favorite Site
Click on “Go To” on the menu or press “Go
To” on the keyboard.
Go to the List of Previous Web Pages
Press “History” on the keyboard.
Show the Home Page Menu
Press “Home” on the keyboard.
Go to the Search Page
Click the word “Search” on the menu.
Go to the Setup Page
Click the word “Setup” on the menu, or
press “Setup” on the keyboard.
Go to the Help Page
Click the word “Help” on the menu.
Close the Connection to ITV
Click on “Hangup” on the menu. Press
“Logo” on the keyboard, to see selected TV
channel.
Go to a Web Address
Click on “Search” on the ITV Home Page
menu to go to the search page and type in
either a subject you want to find or the
Web page address. See next page for more
information.
Restrict ITV Usage
Remove batteries from the keyboard or put
keyboard in a secure location. Also, click
on “Security” on the Setup menu.
Enlarge Image
Press “Zoom” on the keyboard, to return to
normal size, press “Zoom” again.
PAGE 6
ITV System: Internet Guide
Searching the World-wide Web (Internet)
Email
Help
Hangup
Browser
Status:
Welcome to ITV
Program Guide
(ITV Welcome Menu)
Accessing the Internet
Press “Home” on the keyboard or click on the word
“Browser”, on the ITV Home Page menu shown above.
Move the arrow to the “Search” rectangle, click the Left
Select Key on the keyboard.
Type in a search term like “Sports”*. Move the arrow to
“Go” then click “Select” on the keyboard to begin the
search. Selectable sites about sports* will appear; nor-
mally 1 - 7 sites. Use the arrow to move (navigate) on
the menu or use the Up/Down arrows to move the
highlight to show the other sites listed. Click on “Next”
to display the next available sites or click on “Previous”
to go back to the sites displayed earlier.
When you are done browsing, click on the ITV icon to
return to the ITV homepage, or click on “Hangup” on
the menu to end the Internet session.
*Sports=Typical display of sports-related sites: Current sports,
sporting goods, sports team sites, sporting events calendars,
sports news, sports events history, sports equipment, sports
locations. sports vacations, etc. The more specific the search
key words, the narrower the search will be. For example,
“Sports+history” adding “+” between search terms dictates the
search would be for those two words together. Some sites may
even take 30 minutes to download.
Note: ITV will automatically disconnect the phone line
from the Internet after five minutes; if there were no
keyboard presses or arrow movement.
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Mini glossary
BROWSER Brings up and displays web pages.
E-MAIL Messages sent by electronic means over telephone lines.
HTML HyperText Markup Language: Coding system used for formatting web pages.
HTTP HyperText Transfer Protocol: System of communication rules for the world-wide web.
HOME PAGE Introductory page of a web site.
INTERNET Collection of computer networks tied together into a massive world-wide electronic network.
ISP Internet Service Provider.
MODEM Connects your TV to ITV via your telephone line.
PASSWORD Secret code to control access to locked software systems.
SEARCH ENGINE Software programs that search given sets of documents for key words or phrases.
SMTP Simple Mail Transfer Protocol: Governs the transmission of electronic mail through the Internet.
URL Uniform Resource Locator: Internet address of an Internet page.
WORLD-WIDE WEB Network of electronic sites linked to form a global network for transmitting information.
(WWW)
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Internet/Browser Menu Bar Notes
Go To
Click on if you know the URL of the site
you want to access.
Favorites
Click on if the site you wan to go to is a
preset “Favorite” selected site.
Search
Click on when you want to key-in a
search term using the keyboard.
Hangup
Click on when you want to exit the ITV
site or an Internet site.
Email
Click on when you want to go to your
email, see next page.
PAGE 7
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ITV System: Send/Receive Email
Overview of ITV Email Options
• Create an Email Account
Using the keyboard, press “Email”. When the Email menu appears, key-in the information
required to create a new Email account.” Follow the on-screen instructions or click on
“Help” on the menu. When you first registered with ITV, you entered an account user name
and password. Key-in the same user name and password. Click “Log In”.
• Send Email
Click on, “Send Mail” - To create and send an Email message. Type in your message and
click “Send”. Follow on-screen instructions, or click “Help”.
• Receive Email
Click on, “Read Mail” - To read Email messages people have sent to you. Follow on-screen
instructions, or click “Help”.
Setting up,
sending, and
receiving
Email
Go to the Email Menu
Press “Email” on the keyboard - - or - - On the Setup menu shown above, click on the
word “Email”.
Click on the Email option you want to go to, or task you want to perform.
Follow the on-screen instructions or click on “Help” on the menu.
When you are finished using Email, click on the ITV icon to return to the ITV homepage,
or click on “Hangup”on the menu, to end the Email session.
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Reset
Help
Quit
Done
Dialer
Network
Email Misc. Security
Status:
Set Up - Email
Email Address:
Password:
Incoming mail server:
Outgoing mail server:
Return address:
Real Name:
Leave mail on server for 0 Days
ACCOUNT - Protocol:
@
First
POP3
ITV System: Troubleshooting
Try these simple solutions to resolve ITV problems
PROBLEM POSSIBLE CAUSE(S) POSSIBLE SOLUTION(S)
ITV does not work. Not registered. Register with ITV to use service.
Phone not connected. Wait to be connected to ITV.
Home page not on-screen. Press “Logo” on keyboard.
Modem not connected. Connect telephone line to TV jackpack.
Telephone line not working. Contact telephone company.
IR path from keyboard obstructed. Remove obstruction so keyboard IR signal can reach
front of TV.
Keyboard batteries weak. Replace with 2 high-quality “AA” alkaline batteries.
Batteries installed wrong. Make sure “+” and “-” match in battery compartment.
Software lock-up. Turn TV off, wait two minutes then turn TV back on.
ITV takes a long time Complex image. The more complex the visual image or web site,
to show web site. the longer it will take to be downloaded.
Site busy. Some sites get heavy usage and take longer to load.
Can’t open Email attachments. Not possible. Email attachments cannot be accessed through ITV.
Registration form not accepted. Form incomplete. All information must be filled in on form to be accepted.
Cursor on item, nothing happens. Left Select Key was not Click Left Select Key on keyboard to go to item.
clicked.
Can’t move arrow down. Ad Banners interfere with navigating. Use Down or Up arrows to move highlight within menu.
Can’t access subscription sites. Fee required to access ISP site. Contact the ISP you wish to subscribe to and get the
necessary information and pay the fee required to be a
user of their Internet access service.
ITV disconnects from Internet. No menu activity for 5 minutes. Click on a menu option to reconnect.
Information Updates ITV periodically updates information on a regular basis throughout the day. When registering,
pick a time when you would not be using the telephone, while asleep etc. and ITV will update the
ITV Homepage data automatically, within your specified time frame.
Software Upgrades ITV may elect to change the user menu appearance as necessary.
Dialing Prefix If additional numbers need to be pressed to make outgoing phone calls out such as 9 or other number
sequences, be sure to include them with your phone number when registering.
TV/ITV This interactive TV is a two-function appliance. TV functions are separate from ITV functions.
Pressing “Logo” on the keyboard, switches operation between TV functions and ITV functions.
Even if the TV is turned off, ITV remains active; so that it can receive information updates periodically.
Additional TV/ITV operational information
206-3729
Issue *
© Copyright 2001 Zenith Electronics Corporation
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