Polycom VoiceStation 500 User manual

Brand: Polycom

Model: VoiceStation 500

Type: User manual

Polycom VoiceStation 500 is a high-quality conference phone that is perfect for small and medium-sized businesses. It features Polycom's Acoustic Clarity technology, which provides clear, natural-sounding audio. The VoiceStation 500 also has three built-in microphones that pick up sound from all around the room, ensuring that everyone can be heard. Additionally, it has a range of features that make it easy to use, including a backlit keypad, a large display, and a dedicated mute button.

USER GUIDE

VoiceStation™ 500

User Guide

VoiceStation™ 500 - Contents

#ONTENTS

)NTRODUCTION 

0ARTS,IST 

&OR"EST0ERFORMANCE 

)NSTALLING6OICE3TATION© 

5SING6OICE3TATION© 

5SING"LUETOOTH!UDIO 

"LUETOOTH$IALING3EQUENCES 

7IRED!UDIO-ODEVIAMM*ACK 

-AINTENANCE 

4ROUBLESHOOTING 

0OLYCOM,IMITED7ARRANTY 

,IMITATIONOF,IABILITY 

#OPYRIGHT 

53AND#ANADA2EGULATORY

AND#OMPLIANCE)NFORMATION 

%XHIBIT*#USTOMER)NFORMATION 

6OICE3TATION©3PECIlCATIONS 

VoiceStation™ 500 - 3

)NTRODUCTION

0ARTS,IST

4HANKYOUFORCHOOSING0OLYCOMS

6OICE3TATION6OICE3TATION

USES0OLYCOMSUNIQUE!COUSTIC#LARITY

4ECHNOLOGYTOPROVIDECLEARFULLDUPLEX

TWOWAYVOICECOMMUNICATIONFORYOUR

MEETINGS)NADDITION6OICE3TATION

ADAPTSDYNAMICALLYTOTHEROOM

ENVIRONMENTTOELIMINATEECHOESAND

CLIPPING4HREEBUILTINMICROPHONESPICK

UPSOUNDALLAROUNDTHEROOMSOYOUCAN

SPEAKNATURALLYANDBEEASILYUNDERSTOOD

0LEASEREVIEWTHIS5SER'UIDEBEFOREUSING

THEPHONE3AVETHIS5SER'UIDEFORFUTURE

REFERENCE

0LEASETAKEAMOMENTNOWTOCOMPLETE

ANDMAILYOUR6OICE3TATION

REGISTRATIONCARDORREGISTERONLINEAT

WWWPOLYCOMCOM

.OTE2EFERTO1UICK3TART'UIDE

FORADDITIONALINFORMATION

VoiceStation™ 500 - 4

&OR"EST0ERFORMANCE

►0LACE6OICE3TATIONINTHECENTEROFA

TABLEORDESK

► ,OCATE6OICE3TATIONINAROOMWITH

SOFTFURNISHINGSSUCHASCARPETSCURTAINS

ANDSOUNDABSORBINGWALLSANDCEILINGS

►+EEPPAPERSANDOTHEROBJECTSAWAYFROM

YOUR6OICE3TATION

► 3PEAKATNORMALVOLUME

► 3PEAKTOWARDYOUR6OICE3TATION

)NSTALLING6OICE3TATION©

 #ONNECTONEENDOFTHELONGCONSOLECABLE

TOTHEBOTTOMOFTHEPHONE

 )NSERTTHE0OWER3UPPLYPLUGINTOANEARBY

ELECTRICALOUTLET

 #ONNECTTHEOTHERENDOFTHELONGCONSOLE

CABLETOTHEBOTTOMOFTHE0OWER3UPPLY

6OICE3TATIONWILLRUNABRIEFSELF

TESTANDTHENYOUWILLHEARATONE)FYOU

DONTHEARTHETONEVERIFYTHATTHEOUTLETIS

WORKINGANDTHEPOWERISSWITCHEDON

 #ONNECTTHESHORTTELEPHONECABLETOTHE

0OWER3UPPLY9OUR3YSTEM!DMINISTRATOR

CANHELPYOUTOIDENTIFYASTANDARDANALOG

PHONELINE

VoiceStation™ 500 - 5

 #ONNECTTHEOTHERENDOFTHESHORTTELE

PHONECABLETOAJACKWIREDFORASTANDARD

ANALOGPHONELINE

►$ONOTPLUGTHE6OICE3TATIONINTOA

DIGITALTELEPHONENETWORK$OINGSOMAY

DAMAGETHEPHONE

0LACE6OICE3TATIONINTHECENTEROF

THEROOMONAmATSTABLESURFACEANDPRESS

THE6OLUME5PAND6OLUME$OWNBUTTONS

TOADJUSTTHE2INGER

►4HE2INGERHASTHREEMODES(IGH,OW

AND/FF4HE2INGERSOUNDSWHENYOU

PRESSTHE6OLUMEBUTTONSTOINDICATECURRENT

STATUS

 0RESSTHE/N/FFBUTTONTOOBTAINADIAL

TONE

►)FYOUDONOTHEARADIALTONEYOUMAYNOT

BECONNECTEDTOANANALOGTELEPHONELINE

&ORASSISTANCECONTACTYOUR3YSTEM!DMIN



ISTRATOR

►7HENTHE/N/FFINDICATORLIGHTISONTHE6OLUME

BUTTONSCONTROLTHESOUNDLEVELOFTHESPEAKER

►7HENTHE/N/FFINDICATORLIGHTISOFFTHE6OLUME

BUTTONSCONTROLTHERINGERVOLUME

5SING6OICE3TATION©

4HE0OLYCOM

6OICE3TATION

SUPPORTSTHREEMODESOFOPERATION

s 0/43!UDIO

s "LUETOOTH!UDIOHEADSETANDHANDS

FREEPROlLE

s 7IRED!UDIO-ODEMM

4HE,INK)NDICATORISOFFWHENTHEPHONE

ISINNORMAL0/43MODE

4HE,INK

)NDICATORWILLBESLOWLYmASHINGBLUEWHEN

THE6OICE3TATIONISIN"LUETOOTH

MODEANDITWILLBESOLIDAMBERWHEN

THEPHONEISIN7IRED!UDIOMODEWITHA

CABLECONNECTED

7HENIN0/43MODEINSERTINGAMM

CABLEENABLES7IRED!UDIO-ODE4O

ENTER7IRED!UDIO-ODEPRESSTHE-ODE

BUTTON4HEAMBERLINKINDICATORWILL

COMEON)TISPOSSIBLETOMAKEANSWER

"LUETOOTHAND0/43CALLSWHENIN7IRED

!UDIO-ODE&ORMOREINFORMATIONREFER

TO@#HANGINGBETWEENCALLSIN7IRED!UDIO

-ODEON0AGE

VoiceStation™ 500 - 6

Keypad

Dialing a Number

%XAMPLE

0/43-ODE

Answer a Call

0RESSTHEBUTTONWHEN6OICE3TATIONRINGS

Adjust Speaker Volume

7HENACALLISINPROGRESSPRESSTHE6OLUME5POR

6OLUME$OWNBUTTONTOADJUSTTHESOUNDLEVEL

Microphone Mute

0RESSTHE-UTEBUTTONTOTURNOFFTHEMICROPHONES

ANDPREVENTTHEOTHERPARTYFROMHEARINGYOUR

CONVERSATION4HEREDINDICATORLIGHTSNEARTHE

MICROPHONESWILLBEON4HESPEAKERISSTILLACTIVE

ANDYOUCANHEARTHEOTHERPARTY0RESSTHE-UTE

BUTTONAGAINTORESUMETWOWAYCOMMUNICATION4HE

REDINDICATORLIGHTSWILLGOOUT

VoiceStation™ 500 - 7

Pair with Bluetooth Device

0RESSTHE-ODEBUTTONFORSECONDSTOINITIATEPAIRING

MODE&ORMOREINFORMATIONREFERTO5SING"LUETOOTH

!UDIO

Special Features

9OURTELEPHONESYSTEMMAYPROVIDESPECIALFEATURES

SUCHAS#ALL7AITING#ONFERENCEOR4RANSFERWHICH

CANBEACCESSEDBYPRESSINGTHISKEY!SKYOUR

3YSTEM!DMINISTRATORFORMOREINFORMATIONONSPECIAL

FEATURESAVAILABLEWITHYOURPHONESYSTEM

End a Call

0RESSTHE/N/FFBUTTONTOENDTHECALL

Redial

0RESSTHE2EDIALBUTTON

Record a Conversation

0LUGTHEENDOFACABLEWITH2#!TYPECONNECTORS

INTOTHE!UX/UTJACKONTHE0OWER3UPPLY0LUGTHE

OTHERENDOFTHECABLEINTOTHE!UX)NJACKOFYOUR

TAPERECORDER





VoiceStation™ 500 - 8













Private Conversations

0LUGATELEPHONEINTOTHEDATAPORTONTHE

6OICE3TATIONWALLMODULE0RESSTHE(OLD

BUTTONTOPLACETHECALLONHOLDTHENPICKUPTHE

RECEIVEROFTHETELEPHONECONNECTEDTOTHEDATAPORT

9OUMAYALSOCONNECTAFAXMACHINEORCOMPUTER

MODEMTOTHEDATAPORT

5SING"LUETOOTH!UDIO

"LUETOOTH-ODEISANADDITIONALNEWMODE

OFOPERATIONOFFEREDBYTHE6OICE3TATION

4HISFEATUREENABLESYOUTOCOM



BINETHECONVENIENCEOFAMOBILEPHONE

ORCOMPUTERCALLINGAPPLICATIONWITHTHE

ACOUSTICSOFACONFERENCEPHONE&OREX



AMPLEIFYOUWEREINACALLONYOURMOBILE

TELEPHONEYOUCOULDCONNECTYOURMOBILE

PHONEVIA"LUETOOTHTOTHE6OICE3TATION

ANDUSEITSSPEAKERANDMICROPHONES

TOCONTINUEYOURCONVERSATIONANDINCLUDE

EVERYONEINTHEROOMINTHECONVERSATION

"LUETOOTH-ODEONTHE6OICE3TATION

PROVIDESINCREASEDmEXIBILITYTOCONFERENCE

ANYWHEREEVENINENVIRONMENTSWHERE

THEREARENOANALOGLINESORTELEPHONY

INFRASTRUCTURE

"LUETOOTHMODECANBEESTABLISHEDINONE

OFTHREEWAYS

s -ANUALLYESTABLISHA"LUETOOTH

CONNECTIONWITH6OICE3TATION

FROMAPREVIOUSLYUNPAIREDMOBILE

PHONESEEINSTRUCTIONSBELOWOR

s -ANUALLYESTABLISHA"LUETOOTH

CONNECTIONWITH6OICE3TATION

FROMAPREVIOUSLYPAIREDMOBILE

PHONESELECTh0,#-63vFROM

ALISTOFPAIREDDEVICESONYOUR

MOBILEPHONEOR

s 0RESSTHE-ODEBUTTONTOGOTO

"LUETOOTH-ODE!TTHISPOINT

PRESSINGTHE/N/FFBUTTONON

6OICE3TATIONWILLINITIATE

A"LUETOOTHLINKTOTHELASTPAIRED

MOBILEPHONETHATITWASCONNECTED

TO/NCECONNECTEDITWILLESTABLISH

THE"LUETOOTHMODEWITHOUTFURTHER

USERACTION$URINGTHISTIME

THE,INK)NDICATORWILLBESOLID

BLUE)FA"LUETOOTHLINKCANNOT

#OMPUTER

VoiceStation™ 500 - 9

BEESTABLISHEDWITHINSECONDS

6OICE3TATIONWILLREVERTTO

0/43MODE

Initiating Bluetooth Mode:

#ONlGURINGTHE6OICE3TATIONFOR

"LUETOOTH-ODE

 0RESSTHE-ODEBUTTONTOENTER"LUE

TOOTHMODE4HEBLUE-ODE,%$

SHOULDBEONEITHERSLOWBLINKINGOR

STEADY

 0RESSTHE-ODEBUTTONAGAIN(OLD

FORATLEASTSECONDSANDENSURETHE

BLUE,%$ISFASTBLINKINGDISCOVER



ING

 9OUWILLHEARASERIESOFTONESON

6OICE3TATIONINDICATING

THATYOUR"LUETOOTHDEVICEHAS

DISCOVEREDANDPAIREDWITHTHE

6OICE3TATION

 /NYOUR"LUETOOTHDEVICESELECT

63ASTHEDISCOVEREDDEVICEAND

WHENPROMPTEDFORTHE0ASSWORD

ENTER@/NCETHE"LUETOOTH

ENABLEDDEVICEISPAIREDANDLINKED

WITH6OICE3TATIONTHEBLUE

,%$SHOULDBESTEADY/N!CON



lRMATIONTONEWILLALSOBEHEARDON

THE6OICE3TATION

 2EFERTOTHEFOLLOWINGSECTIONSFOR

USEWITHEITHERAMOBILEPHONEOR

COMPUTER

Using VoiceStation™ 500 with

Bluetooth-Enabled Mobile

Phone:

-AKINGANDENDINGA"LUETOOTHMOBILE

PHONECALL

 0RESSTHE-ODEBUTTONTOENTER"LUE



TOOTHMODE4HEBLUE-ODE,%$

SHOULDBEONSTEADY

 $IALTHEPHONENUMBERONTHE"LUE

TOOTHENABLEDMOBILEPHONEORPRESS

THE/N/FFBUTTONON6OICE3TATION

TODIALTHELASTDIALEDNUMBERON

THEMOBILEPHONE

 7HENlNISHEDTERMINATETHECALL

ASYOUNORMALLYWOULDWITHYOUR

MOBILEPHONECOMPUTERORPRESSTHE

/N/FFBUTTONON6OICE3TATION



!NSWERINGAMOBILEPHONECALLON

6OICE3TATION

 %NSURETHEMOBILEPHONEISPAIRED

ANDLINKEDWITHTHE6OICE3TATION

3EEh)NITIATING"LUETOOTH

-ODEvFORMOREINFORMATION

 7HENTHEMOBILEPHONERINGSAN

SWERTHECALLONYOURMOBILEPHONE

ASYOUNORMALLYWOULDOR

 0RESSTHE/N/FFBUTTONONTHE

6OICE3TATION

%NDINGTHEMOBILEPHONECALLUSING

6OICE3TATION

 $ISCONNECTTHECALLONYOURMOBILE

PHONEASYOUNORMALLYWOULDOR

 0RESSTHE/N/FFBUTTONONTHE

6OICE3TATION

2EDIALINGTHELASTDIALEDNUMBERUSING

6OICE3TATION

s 0RESSTHE/N/FFBUTTONON

6OICE3TATIONTODIALTHELAST

DIALEDNUMBERONTHEMOBILEPHONE

./4%)FYOUAREIN"LUETOOTHMODE

ANDWANTTOMAKEA0/43CALLYOU

MUSTlRSTPUSHTHE-ODEBUTTONTO

EXIT"LUETOOTHMODETHENPRESSTHE

/N/FFBUTTONTOINITIATETHE0/43

CALL

VoiceStation™ 500 - 10

4RANSFERRINGAUDIOBETWEEN6OICE3TATION

ANDMOBILEPHONEFORPRIVACY

 $IALATELEPHONECALLACCORDING

TOTHEDIRECTIONSINh-AKINGAND

ENDINGA"LUETOOTHMOBILEPHONE

CALLv

 4OTRANSFERTHEAUDIOFROMTHE

6OICE3TATIONTOTHEMOBILE

PHONEPRESSTHEBUTTON

 4OTRANSFERTHEAUDIOFROM

THEMOBILEPHONEBACKTOTHE

6OICE3TATIONPRESSTHE

BUTTONAGAIN

#HANGINGBETWEENMOBILEPHONECALLSUS

ING6OICE3TATION

s 5SETHE&LASHFUNCTIONONYOUR

MOBILEPHONETOCHANGEBETWEENTHE

TWOPHONECALLS

-UTINGACALLON6OICE3TATION

s 0RESSTHE-UTEBUTTONONTHE

6OICE3TATIONTOMUTEUNMUTE

ACALLASDESCRIBEDINTHEh0/43

-ODEvSECTIONOFTHIS5SER'UIDE

#HANGING6OLUME

s 0RESSTHE6OLUME5P$OWNBUTTONS

ONTHE6OICE3TATIONTOADJUST

THEVOLUMETOTHEDESIREDLEVELAS

DESCRIBEDINTHEh0/43-ODEvSEC



TIONOFTHIS5SER'UIDE

2ECORDINGA"LUETOOTHAUDIOCALL

s 0LEASEREFERTOTHE@2ECORDA#ON

VERSATIONASDESCRIBEDINTHEh0/43

-ODEvSECTIONOFTHIS5SER'UIDE

-AKINGA0/43CALLWHILEIN"LUETOOTH

MODE

 )FYOUAREINACALLUSINGYOUR"LUE



TOOTHDEVICEPLACETHECALLONHOLD

BYPRESSINGTHE-ODEBUTTONONTHE

6OICE3TATIONANDENSURETHAT

NO,%$ISLIT)FYOUDONOTPRESS

THE-ODEBUTTONTOEXIT"LUETOOTH

MODETHELASTNUMBERDIALEDWILL

AUTOMATICALLYBEDIALEDAGAINWHEN

YOUPRESSTHE/N/FFBUTTON

 0RESSTHE/N/FFBUTTONONTHE

6OICE3TATIONTOGETTHE0/43

DIALTONE

 $IALTHECALLUSINGTHEKEYPADOFTHE

6OICE3TATION

 4OENDTHECALLPRESSTHE/N/FF

BUTTONONTHE6OICE3TATION

 4ORESUMETHE"LUETOOTHCALL

PRESSTHE-ODEBUTTONONTHE

6OICE3TATION

#HANGINGBETWEENCALLSINDIFFERENTMODES

0/43TOFROM"LUETOOTH

 4OMAKEA0/43CALLWHILEIN

"LUETOOTHMODEPRESSTHE-ODE

BUTTONPRESSTHE/N/FFBUTTON

THENDIALTHEPHONENUMBER7HEN

COMPLETEPRESSTHE/N/FFBUTTON

0RESSTHE-ODEBUTTONTORETURNTO

THECALLIN"LUETOOTHMODE

 4OANSWERA0/43CALLWHILEIN

"LUETOOTHMODEPRESSTHE/N/FF

BUTTON

$ISCONNECTING"LUETOOTHLINKUSING

6OICE3TATION

s 0RESSANDHOLDTHE-ODEBUTTONFOR

SECONDSWHILEIN"LUETOOTHMODE

9OUSHOULDSEETHESTEADYBLUE

,%$TURNSTOSLOWBLINKINGWITHAN

AUDIBLEBEEP

Using VoiceStation™ 500

with Bluetooth-Enabled

Computer(s):

#ONlGURINGTHE6OICE3TATIONFOR

"LUETOOTH-ODE

 0RESSTHE-ODEBUTTONTOENTER

"LUETOOTHMODE4HEBLUE-ODE

,%$SHOULDBEONEITHERSLOW

BLINKINGORSTEADY

VoiceStation™ 500 - 11

 %NSUREYOUHAVETURNEDONTHE

"LUETOOTHMODE0RESSANDHOLDTHE

-ODEBUTTONFORATLEASTSECONDS

ANDENSURETHEBLUE,%$ISFAST

BLINKINGDISCOVERING9OUWILLHEAR

ASERIESOFTONESON6OICE3TATION

INDICATINGTHATYOUR"LUETOOTH

DEVICEHASDISCOVEREDTHE

6OICE3TATION

/NYOUR"LUETOOTHDEVICESELECT

0,#-63ASTHEDISCOVERED

DEVICEANDWHENPROMPTEDFORTHE

0ASSWORDENTER@&OLLOWTHE

PROMPTSONYOURCOMPUTER/NCE

THE"LUETOOTHENABLEDDEVICEIS

PAIREDWITH6OICE3TATIONTHE

BLUE,%$SHOULDBESTEADY/N!

CONlRMATIONTONEWILLALSOBEHEARD

ONTHE6OICE3TATION

-AKINGANDENDINGCOMPUTERCALLS

 0RESSTHE/N/FFBUTTONON

6OICE3TATIONTOLINKTOTHE

COMPUTER

 $IALTHEPHONENUMBER

 7HENlNISHEDTERMINATETHECALL

ASYOUNORMALLYWOULDWITHYOUR

COMPUTER

!NSWERINGACOMPUTERCALL

 %NSURETHEMOBILEPHONEISPAIRED

WITHTHE6OICE3TATION

 7HENTHECOMPUTERCALLRINGS

ANSWERITASYOUNORMALLYWOULDON

THECOMPUTER

%NDINGTHEMOBILEPHONECALLUSING

6OICE3TATION

s $ISCONNECTTHECALLONYOURMOBILE

PHONEASYOUNORMALLYWOULD

2EDIALINGTHELASTDIALEDNUMBERUSING

6OICE3TATIONFORCOMPUTERCALLS

s .OTAVAILABLE

4RANSFERRINGAUDIOBETWEEN6OICE3TATION

ANDCOMPUTER

 )NORDERTOTRANSFERAUDIOFROM

6OICE3TATIONANDTHE

COMPUTERORVICEVERSAYOUMUST

DELINKTHETWODEVICES9OUCANDO

SOINTWOWAYS

s 0RESSANDHOLDTHE-ODEKEY

FORATLEASTSECONDSONTHE

6OICE3TATION

s &ROMYOURCOMPUTERCALLINGAPPLICA

TIONRIGHTCLICKYOURMOUSEAND

FOLLOWTHEINSTRUCTIONSTODELINKTHE

"LUETOOTHCONNECTION

#HANGINGBETWEENCOMPUTERCALLSUSING

6OICE3TATION

s .OTAVAILABLE

-UTINGACALLON6OICE3TATION

s 0RESSTHE-UTEBUTTONONTHE

6OICE3TATIONTOMUTEUNMUTE

ACALLASDESCRIBEDINTHEh0/43

-ODEvSECTIONOFTHIS5SER'UIDE

#HANGING6OLUME

s 0RESSTHE6OLUME5PAND6OLUME

$OWNBUTTONSONTHE6OICE3TATION

TOADJUSTTHEVOLUMETOTHE

DESIREDLEVELASDESCRIBEDINTHE

h0/43-ODEvSECTIONOFTHIS5SER

'UIDE

2ECORDINGACALL

s 0LEASEREFERTOTHE@2ECORDA#ON

VERSATIONASDESCRIBEDINTHEh0/43

-ODEvSECTIONOFTHIS5SER'UIDE

-AKINGA0/43CALLWHILEIN"LUETOOTH

MODEONCOMPUTER

 )FYOUAREINACALLUSINGYOUR"LUE



TOOTHDEVICEPLACETHECALLONHOLD

BYPRESSINGTHE(OLDBUTTONONTHE

6OICE3TATION

 0RESSTHE/N/FFBUTTONONTHE

6OICE3TATIONTOPLACEA0/43

CALL

VoiceStation™ 500 - 12

 $IALTHECALLUSINGTHEKEYPADOFTHE

6OICE3TATION

 4OENDTHECALLPRESSTHE/N/FF

BUTTONONTHE6OICE3TATION

 0RESSTHE(OLDBUTTONONTHE

6OICE3TATIONTORESUMETHE

CALLWITHTHE"LUETOOTHDEVICE

#HANGINGBETWEENCALLSINDIFFERENTMODES

0/43TOFROM"LUETOOTH

 4OMAKEA0/43CALLWHILEIN"LUE

TOOTHMODEPRESSTHE-ODEBUTTON

PRESSTHE/N/FFBUTTONTHENDIAL

THEPHONENUMBER7HENCOMPLETE

PRESSTHE/N/FFBUTTON0RESSTHE

-ODEBUTTONTORETURNTOTHECALLIN

"LUETOOTHMODE

 4OANSWERA0/43CALLWHILEIN

"LUETOOTHMODEPRESSTHE/N/FF

BUTTON

$ISCONNECTING"LUETOOTHLINKUSING

6OICE3TATION

s 0RESSANDHOLDTHE-ODEBUTTONFOR

THREESECONDS9OUSHOULDSEETHE

BLUE,%$TURNTOSLOWBLINKINGAND

HEARANAUDIOBEEP

VoiceStation™ 500 - 13

)FTHE,%$IS

!NDYOUWANT

TOCALLWITH

&OLLOWTHESE

STEPS



,%$ISNOW

"LUETOOTH$IALING3EQUENCES

/FF

"LUE

!SSUMESDEVICEHASALREADYBEENPAIREDWITH6OICE3TATION)F,%$ISh!MBERvPLEASEREFERTOh7IRED!UDIO-ODEvINUSERMANUAL

3LOW"LINK

"LUE

3TEADY"LUE

0/43 #OMPUTER -OBILE0HONE 0/43 #OMPUTER -OBILE0HONE 0/43 #OMPUTER -OBILE0HONE

s0RESS-ODE

"UTTON

s,%$SHOULD

CHANGETO

SLOWBLINK

s0RESSAND

HOLD-ODE

BUTTONFOR

SECONDS

TOPAIRWITH

COMPUTER

s0RESS/FF

(OOKBUTTON

s$IALPHONE

NUMBERFROM

COMPUTER

s0RESS/FF

(OOK"UTTON

s,%$SHOULD

CHANGETO

SLOWBLINK

s0RESSAND

HOLD-ODE

BUTTONFOR

SECONDS

TOPAIRWITH

COMPUTER

s$IALPHONE

NUMBER

FROMMOBILE

PHONE

s0RESS

/FF(OOK

"UTTON

s$IALPHONE

NUMBER

s0RESSAND

HOLD-ODE

BUTTONFOR

SECONDS

TOPAIRWITH

COMPUTER

s0RESS/FF

(OOKBUTTON

s$IALPHONE

NUMBERFROM

COMPUTER

s0RESSAND

HOLD-ODE

BUTTONFOR

SECONDS

TOPAIRWITH

COMPUTER

s$IALPHONE

NUMBER

FROMMOBILE

PHONE

s0RESS-ODE

BUTTON

s,%$LIGHT

SHOULDGOOFF

s0RESS/FF

(OOK"UTTON

s$IALPHONE

NUMBER

s$IALPHONE

NUMBERFROM

COMPUTER

s7HENlN

ISHEDTERMI

NATECALLFROM

COMPUTERAS

NORMAL

s$IALPHONE

NUMBER

FROMMOBILE

PHONE

s0RESS-ODE

BUTTON

s,%$LIGHT

SHOULDGOOFF

s0RESS/FF

(OOK"UTTON

s$IALPHONE

NUMBER

/&& /&& /&&/. /. /. /. /. /.

VoiceStation™ 500 - 14

7IRED!UDIO-ODEVIAMM*ACK

5SETHEPROVIDEDMOBILEPHONECONNEC

TORCABLETOCONNECTYOURMOBILEPHONE

TOTHE6OICE3TATIONSMMAUDIO

INPUTOUTPUTJACK4HEMOBILEPHONE

CONNECTORCABLEWILLPLUGINTOASTANDARD

MMHEADSETJACKONYOURMOBILEPHONE

!HEADSETADAPTORMAYBENECESSARYTO

ADAPTYOURMOBILEPHONETOTHISCONNECTOR

!DAPTORSAREWIDELYAVAILABLEATELECTRON



ICSSTORESANDMOBILEPHONEOUTLETSFOR

UNIVERSALHANDSFREEKITS0OLYCOM

ALSO

OFFERSHANDSFREEADAPTORKITSFOR.OKIA

3AMSUNG3ONY%RICSSONAND3IEMENS

BRANDMOBILEPHONES0LEASECONTACTYOUR

LOCALSALESREPRESENTATIVEFORMOREINFOR



MATIONABOUTTHESEADAPTERKITS

9OUCANALSOUSETHEPROVIDED#OMPUTER

#ALLING#ABLEWITHTHE6OICE3TATION

SMMAUDIOJACK4HE#OMPUTER

#ALLING#ABLEALLOWSYOUTOMAKECALLS

OVERTHE)NTERNETUSINGTHE6OICE3TATION

4HISFEATUREENABLESYOUTOCOMBINE

THECONVENIENCEOF)NTERNETPHONECALLS

VIAAPPLICATIONSSUCHAS3KYPE!)-

-3.-ESSENGER9AHOO-ESSENGERAND

CORPORATE)0SOFTPHONESWITHTHEAUDIO

QUALITYOF0OLYCOMSLEGENDARYCONFERENCE

PHONES3IMPLYPLUGTHE#OMPUTER#ALL

ING#ABLEINTOYOUR6OICE3TATION

ONONEENDANDTHENCONNECTTHECABLETO

THESOUNDCARDCONNECTORSONYOURDESKTOP

COMPUTERORLAPTOP

7HENIN0/43MODEINSERTINGAMM

CABLEENABLES7IRED!UDIO-ODE4O

ENTER7IRED!UDIO-ODEPRESSTHE-ODE

BUTTON4HEAMBERLINKINDICATORWILL

COMEON)TISPOSSIBLETOMAKEANSWER

"LUETOOTHAND0/43CALLSWHENIN7IRED

!UDIO-ODE&ORMOREINFORMATIONREFER

TO@#HANGINGBETWEENCALLSIN7IRED!UDIO

-ODEON0AGE

7HENYOUAREINACTIVE7IRED!UDIO-ODE

ITISPOSSIBLETORECEIVEANINCOMING0/43

CALL4OPICKUPANINCOMING0/43CALL

YOUSIMPLYPRESSTHE/N/FFBUTTONANDTHE

LINKINDICATORWILLTURNOFF4HISINDICATES

THATYOUARENOWIN0/43MODE!SSOON

ASYOUAREDONEWITHYOUR0/43CALLYOU

CANPRESSTHE-ODEBUTTONAGAINSOTHATTHE

AMBERLINKINDICATORAPPEARSANDYOUARE

NOWBACKIN7IRED!UDIOMODE

Conﬁguring the Wired Audio

Mode:

 )NSERTONEENDOFMOBILEPHONE

CABLEWITHMMCONNECTOR

INTOTHEMMPHONEJACKONTHE

6OICE3TATIONANDTHEOTHER

INTOYOURMOBILEPHONEORCOMPUTER

 0RESSTHE-ODEBUTTONTOENTER

7IRED!UDIO-ODE4HE!MBER

,%$SHOULDBEON

Using Wired Audio Mode to

make phone calls:

-AKINGANDENDINGAPHONECALLIN7IRED

!UDIO-ODE

 -AKESURETHE6OICE3TATIONIS

SETUPASDESCRIBEDINTHEh#ONlGUR



INGTHE7IRED!UDIO-ODEvSECTION

ABOVE

 $IALTHEPHONENUMBERFROMTHEDE



VICECONNECTEDTOTHE6OICE3TATION



 7HENlNISHEDTERMINATETHECALL

ASYOUNORMALLYWOULDWITHYOUR

MOBILEPHONEORCOMPUTER

!NSWERINGACALLIN7IRED!UDIO-ODE

 -AKESURETHE6OICE3TATIONIS

SETUPASDESCRIBEDINTHEh#ONlGUR



INGTHE7IRED!UDIO-ODEvSECTION

ABOVE

VoiceStation™ 500 - 15

 7HENTHEINCOMINGCALLRINGIS

HEARDANSWERITASYOUNORMALLY

WOULD

2EDIALINGTHELASTDIALEDNUMBERIN7IRED

!UDIO-ODE

s 2EDIALTHELASTNUMBERUSING

THEMOBILEPHONEORCOMPUTER

CONNECTEDTOTHE6OICE3TATION

4RANSFERRINGAUDIOBETWEENDEVICESIN

7IRED!UDIO-ODE

s 4HECONNECTORCABLEMOBILEPHONE

ORCOMPUTERWITHMMCONNEC

TORNEEDSTOBEREMOVEDFROMTHE

MOBILEPHONEORCOMPUTER

#HANGINGBETWEENCALLSIN7IRED!UDIO

-ODE

4HE-ODEBUTTONCANBEUSEDTOSWAPBE



TWEENTHE0/43"LUETOOTHANDTHE7IRED

!UDIOCALLS

 -AKING!NSWERINGA0/43CALL

WHENIN7IRED!UDIO-ODE0RESS

THE-ODEBUTTONPRESSTHE/N/FF

BUTTONMAKEANSWERTHEPHONECALL

4HE!MBER,%$SHOULDNOTBELIT

7HENlNISHEDPRESSTHE/N/FF

BUTTONTHENPRESSTHE-ODEBUTTON

AGAIN

 -AKINGANSWERINGA"LUETOOTHCALL

WHENIN7IRED!UDIO-ODE0RESS

THE-ODEBUTTONTHENMAKEANSWER

THEPHONECALL4HE"LUETOOTH,%$

SHOULDBEONBLUE7HENlNISHED

PRESSTHE-ODEBUTTONAGAIN4HE

,%$SHOULDRETURNTOAMBER

-UTINGACALLON6OICE3TATION

 0RESSTHE-UTEBUTTONONTHE

6OICE3TATIONTOMUTEUNMUTE

ACALLASDESCRIBEDINTHEh0/43

-ODEvSECTIONOFTHIS5SER'UIDEOR

 4HEMOBILEPHONE-UTE5NMUTE

BUTTONCANBEUSED

#HANGING6OLUME

 0RESSTHE6OLUME5P$OWNBUTTONS

ONTHE6OICE3TATIONTOADJUST

THEVOLUMETOTHEDESIREDLEVELAS

DESCRIBEDINTHEh0/43-ODEvSEC



TIONOFTHIS5SER'UIDEOR

 5SETHEMOBILEPHONETOADJUSTTHE

VOLUME

2ECORDINGANAUDIOCALL

s 0LEASEREFERTOTHE@2ECORDA#ONVER

SATIONSECTIONOFTHIS5SERS'UIDE

ASDESCRIBEDINTHEh0/43-ODEv

SECTIONOFTHIS5SER'UIDE

$ISCONNECTING7IRED!UDIO-ODEON

6OICE3TATION

 %NDTHEPHONECALLASYOUNORMALLY

WOULD

 5NPLUGTHECABLEFROMTHE

MMPORTONTHESIDEOFTHE

6OICE3TATION4HEAMBER

,%$SHOULDTURNOFFBRINGINGTHE

6OICE3TATIONTO0/43MODE

VoiceStation™ 500 - 16

Adjusting Microphone Settings

on Computer (Optional):

3TARTä3ETTINGSä#ONTROL0ANELä3OUNDS

AND!UDIO$EVICES

ä!UDIOä3OUND2ECORD

INGä6OLUMEä-ICROPHONE!DVANCEDä

-IC"OOSTh/.v

&ORBESTAUDIOPERFORMANCEWHENUSINGTHE

#OMPUTER#ALLING#ABLEWITH6OICE3TATION

BESURETOTURNONh-IC"OOSTvINTHE

7INDOWS®803OUNDSAND!UDIO$EVICES

MENUASSHOWNBELOW3ETTINGSMAYVARY

DEPENDINGON/PERATING3YSTEM

VoiceStation™ 500 - 17

-AINTENANCE

4ROUBLESHOOTING

#LEANTHE6OICE3TATIONWITHASOFTDRYCLOTH

$ONOTUSEALCOHOLORPETROLEUMBASEDCLEANERS

Mufﬂed or “In a Well”

Reception

►3PEAKCLOSERTOTHEPHONESOTHAT

THEMICROPHONESPICKUPYOUR

SPEECHMOREACCURATELY

►!DDMORESOUNDABSORBENCYTOTHE

ROOM

Excessive Noise

►.OISYEQUIPMENTSUCHASACOM

PUTERORFANMAYMAKEITDIFlCULTTO

HEARTHEOTHERPARTY"OTHPARTIES

SHOULDTURNOFFNOISYEQUIPMENT

►4RYCALLINGAGAINTOSEEIFADIFFER

ENTLINEPROVIDESABETTERCONNEC



TION

Physical Damage

►)FPHYSICALDAMAGEISSEVERE

ENOUGHTHATTHEINTERNALPARTS

BECOMEVISIBLEDISCONNECTTHE

6OICE3TATIONIMMEDIATELY

►$ONOTRECONNECTTOTHENETWORK

UNTILTHE6OICE3TATIONHAS

BEENREPAIRED

No Dial Tone

►#HECKTHATALLCONNECTIONSARECOR

RECTANDTIGHT

►-AKESURETHESHORTCABLEISCON

NECTEDTOASTANDARDANALOGPHONE

LINE

►4RYADIFFERENTTELEPHONELINE

Phone Does Not Ring

►!DJUSTTHE2INGERWITHTHE6OLUME

UPBUTTON

Short Silences, Echoes, or

Clipped Speech

►$ONOTMOVE6OICE3TATION

WHILEITISINUSE

►+EEPYOURHANDSAWAYFROMTHE

PHONEDURINGCALLS

►+EEPPAPERSCUPSCOFFEEPOTSAND

OTHEROBJECTSAWAYFROMTHEPHONE

►!TTHEBEGINNINGOFACALLALLOW

EACHSPEAKERPRESENTTOSPEAKIN

TURNFORAFEWMOMENTSTOENABLE

THEPHONESELECTRONICSTOADJUSTTO

THEACOUSTICENVIRONMENT

►4HEOTHERPARTYMAYBEUSINGLOW

QUALITYEQUIPMENTORAHALFDUPLEX

CONFERENCEBRIDGEINWHICHCASE

THEREISNOSOLUTION

VoiceStation™ 500 - 18

0OLYCOM,IMITED7ARRANTY

0OLYCOMWARRANTSTOTHEENDUSERTHAT

THESYSTEMWILLBEINGOODWORKINGORDER

ONTHEDATE0OLYCOMORITSAUTHORIZED

RESELLERDELIVERSORINSTALLSTHESYSTEM

WHICHEVERISLATER7ARRANTY$ATE)FYOU

NOTIFY0OLYCOMORITS!UTHORIZED$EALER

WITHINONEYEAROFTHE7ARRANTY$ATETHAT

THESYSTEMISNOTINGOODWORKINGORDER

0OLYCOMWILLWITHOUTCHARGEREPAIROR

REPLACEATITSOPTIONTHESYSTEMCOMPO

NENTSTHATARENOTINGOODWORKINGORDER

2EPAIRORREPLACEMENTPARTSMAYBENEW

ORREFURBISHEDANDWILLBEPROVIDEDONAN

EXCHANGEBASIS)F0OLYCOMDETERMINES

THATYOURSYSTEMCANNOTBEREPAIREDOR

REPLACED0OLYCOMWILLREMOVETHESYSTEM

ANDATYOUROPTIONREFUNDTHEPURCHASE

PRICEOFYOURSYSTEMORAPPLYTHEPURCHASE

PRICETOWARDSTHEPURCHASEOFANOTHER

0OLYCOMSYSTEM!SUMMARYOF0OLYCOM

MAINTENANCECOVERAGEMAYBEOBTAINED

FROM0OLYCOMBYCALLING

INTHECONTINENTAL53ONLY)FYOU

PURCHASEDYOURSYSTEMFROMA0OLYCOM

!UTHORIZED$EALERCONTACTYOURRESELLER

FORTHEDETAILSOFTHEMAINTENANCEPLAN

APPLICABLETOYOURSYSTEM4HIS0OLYCOM

LIMITEDWARRANTYCOVERSDAMAGETOTHE

SYSTEMCAUSEDBYPOWERSURGES0OLYCOM

WILLNOTBERESPONSIBLEUNDERTHISLIMITED

WARRANTYFORDAMAGESRESULTINGFROM

►&AILURETOFOLLOW0OLYCOMSINSTALLA

TIONOPERATIONORMAINTENANCEINSTRUC

TIONS

►5NAUTHORIZEDSYSTEMMODIlCATION

MOVEMENTORALTERATION

►5NAUTHORIZEDUSEOFCOMMONCARRIER

COMMUNICATIONSERVICESACCESSED

THROUGHTHESYSTEM

►!BUSEMISUSENEGLIGENTACTSOR

OMISSIONSOFTHECUSTOMERANDPERSONS

UNDERTHECUSTOMERSCONTROLOR

►!CTSOFTHIRDPARTIESANDACTSOF'OD

0OLYCOMSOBLIGATIONTOREPAIRREPLACEOR

REFUNDASSETFORTHABOVEISYOUREXCLUSIVE

REMEDY%XCEPTASSPECIlCALLYSETFORTH

ABOVE0OLYCOMITSAFlLIATESSUPPLIERS

ANDDEALERSMAKENOWARRANTIESEXPRESS

ORIMPLIEDANDSPECIlCALLYDISCLAIMANY

WARRANTIESOFMERCHANTABILITYORlTNESSFOR

APARTICULARPURPOSE

,IMITATIONSOF,IABILITY

4HELIABILITYOF0OLYCOMANDITSAFlLIATES

ANDSUPPLIERSFORANYCLAIMSLOSSESDAM



AGESOREXPENSESFROMANYCAUSEWHATSO



EVERINCLUDINGACTSOROMISSIONSOFTHIRD

PARTIESREGARDLESSOFTHEFORMOFACTION

WHETHERINCONTRACTTORTOROTHERWISE

SHALLNOTEXCEEDTHELESSEROFTHEDIRECT

DAMAGESPROVENORTHEREPAIRCOST

REPLACEMENTCOSTLICENSEFEEANNUALRENTAL

CHARGEORPURCHASEPRICEASTHECASEMAY

BEOFTHEEQUIPMENTTHATGIVESRISETOTHE

CLAIM)NNOEVENTSHALL0OLYCOMANDITS

AFlLIATESANDSUPPLIERSBELIABLEFORANY

INCIDENTALSPECIALRELIANCECONSEQUENTIAL

ORINDIRECTLOSSORDAMAGEARISINGOUTOF

ORINANYWAYINCONNECTIONWITHTHEUSEOF

THEEQUIPMENT!SUSEDINTHISPARAGRAPH

CONSEQUENTIALDAMAGESINCLUDEBUTARE

NOTLIMITEDTOTHEFOLLOWINGLOSTPROlTS

LOSTREVENUESANDLOSSESARISINGOUTOF

UNAUTHORIZEDUSEORCHARGESFORSUCHUSE

OFCOMMONCARRIERTELECOMMUNICATIONS

SERVICESORFACILITIESACCESSEDTHROUGHOR

CONNECTEDTOTHEEQUIPMENT&ORPERSONAL

INJURYCAUSEDBY0OLYCOMSNEGLIGENCE

0OLYCOMSLIABILITYSHALLBELIMITEDTO

PROVENDAMAGES.OACTIONORPROCEED



INGAGAINST0OLYCOMORITSAFlLIATESOR

VoiceStation™ 500 - 19

SUPPLIERSMAYBECOMMENCEDMORETHAN

TWENTYFOURMONTHSAFTERTHECAUSEOF

ACTIONACCRUES

4()30!2!'2!0(3%43&/24(4(%

%8#,53)6%2%-%$9&/2!.9

#,!)-3,/33%3$!-!'%3/2

%80%.3%3!33/#)!4%$7)4(4(%

%15)0-%.4!.$2%'!2$,%33/&

!&!),52%/&%33%.4)!,0520/3%

!LLRIGHTSRESERVEDUNDER)NTERNATIONALAND

0AN!MERICAN#OPYRIGHT#ONVENTIONS.O

PARTOFTHECONTENTSOFTHISMANUALMAYBE

COPIEDREPRODUCEDORTRANSMITTEDINANY

FORMORBYANYMEANSORTRANSLATEDINTO

ANOTHERLANGUAGEORFORMATINWHOLEOR

PARTWITHOUTWRITTENCONSENTOF0OLYCOM

)NC4HESOFTWARECONTAINEDWITHINTHIS

PRODUCTISPROTECTEDBY5NITED3TATESCOPY



RIGHTLAWSANDINTERNATIONALTREATYPROVI



SIONS0OLYCOM)NCRETAINSTITLEANDOWN



ERSHIPOFALLPROPERTYRIGHTSWITHRESPECTTO

THESOFTWAREWITHINTHISPRODUCT9OUSHALL

NOTANDSHALLNOTALLOWANYTHIRDPARTY

TODECOMPILEDISASSEMBLEOROTHERWISE

REVERSEENGINEERORATTEMPTTORECONSTRUCT

ORDISCOVERANYSOURCECODEORUNDERLYING

IDEASORALGORITHMSOFTHESOFTWAREBYANY

MEANSWHATSOEVER$ONOTREMOVEORAL



LOWANYTHIRDPARTYTOREMOVEANYPRODUCT

IDENTIlCATIONCOPYRIGHTOROTHERNOTICES

0OLYCOM®ANDTHELOGODESIGNAREREGIS



TEREDTRADEMARKSAND6OICE3TATION

AND!COUSTIC#LARITY4ECHNOLOGYARE

TRADEMARKOF0OLYCOM)NCINTHE5NITED

3TATESANDVARIOUSCOUNTRIES

#OPYRIGHT

4HISDEVICECOMPLIESWITHPARTOFTHE

&##2ULES/PERATIONISSUBJECTTOTHE

FOLLOWINGTWOCONDITIONS

4HISDEVICEMAYNOTCAUSEHARMFUL

INTERFERENCEAND

4HISDEVICEMUSTACCEPTANYINTERFER



ENCERECEIVEDINCLUDINGINTERFERENCE

THATMAYCAUSEUNDESIREDOPERATION

./4%4HISEQUIPMENTHASBEENTESTED

ANDFOUNDTOCOMPLYWITHTHELIMITSFOR

A#LASS"DIGITALDEVICEPURSUANTTO

PARTOFTHE&##2ULES4HESELIMITS

AREDESIGNEDTOPROVIDEREASONABLE

PROTECTIONAGAINSTHARMFULINTERFERENCEIN

ARESIDENTIALINSTALLATION4HISEQUIPMENT

GENERATESUSESANDCANRADIATERADIO

FREQUENCYENERGYANDIFNOTINSTALLEDAND

USEDINACCORDANCEWITHTHEINSTRUCTIONS

MAYCAUSEHARMFULINTERFERENCETORADIO

COMMUNICATIONS(OWEVERTHEREIS

NOGUARANTEETHATINTERFERENCEWILLNOT

OCCURINAPARTICULARINSTALLATION)FTHIS

EQUIPMENTDOESCAUSEHARMFULINTERFERENCE

TORADIOORTELEVISIONRECEPTIONWHICHCAN

BEDETERMINEDBYTURNINGTHEEQUIPMENT

OFFANDONTHEUSERISENCOURAGEDTOTRYTO

CORRECTTHEINTERFERENCEBYONEORMOREOF

THEFOLLOWINGMEASURES

T 2EORIENTORRELOCATETHERECEIVING

ANTENNA

T )NCREASETHESEPARATIONBETWEENTHE

EQUIPMENTANDRECEIVER

T #ONNECTTHEEQUIPMENTINTOANOUTLET

ONACIRCUITDIFFERENTFROMTHATTO

WHICHTHERECEIVERISCONNECTED

T #ONSULTTHEDEALERORANEXPERIENCED

RADIO46TECHNICIANFORHELP

)NACCORDANCEWITHPARTOFTHE&##

RULESTHEUSERISCAUTIONEDTHATANY

CHANGESORMODIFICATIONSNOTEXPRESSLY

APPROVEDBY0OLYCOM)NCCOULDVOIDTHE

USERSAUTHORITYTOOPERATETHEEQUIPMENT

&##2ULES

VoiceStation™ 500 - 20

4HIS#LASS;"=DIGITALAPPARATUSCOMPLIES

WITH#ANADIAN)#%3

#ETAPPAREILNUM£RIQUEDELACLASSE;"=

ESTCONFORMEÍLANORME.-"DU

#ANADA

#ANADIAN$EPARTMENTOF#OMMUNICATIONS.OTICE

!&##COMPLIANTTELEPHONECORDAND

MODULARPLUGISPROVIDEDWITHTHIS

EQUIPMENT4HISEQUIPMENTISDESIGNED

TOBECONNECTEDTOTHETELEPHONENETWORK

ORPREMISESWIRINGUSINGACOMPATIBLE

MODULARJACKTHATIS0ARTCOMPLAINT

3EETHERESTOFTHESEINSTALLATION

INSTRUCTIONSFORDETAILS

4HE2%.ISUSEDTODETERMINETHEQUANTITY

OFDEVICESTHATMAYBECONNECTEDTOTHE

TELEPHONELINE%XCESSIVE2%.SONTHE

TELEPHONELINEMAYRESULTINTHEDEVICES

NOTRINGINGINRESPONSETOANINCOMING

CALL4YPICALLYTHESUMOF2%.SSHOULD

NOTEXCEEDFIVE4OBECERTAINOFTHE

NUMBEROFDEVICESTHATMAYBECONNECTED

TOALINEASDETERMINEDBYTHETOTAL2%.S

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PROTECTIONTHATTHEELECTRICALGROUND

CONNECTIONSOFTHEPOWERUTILITYTELEPHONE

LINESANDINTERNALMETALLICWATERPIPE

SYSTEMIFPRESENTARECONNECTEDTOGETHER

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Polycom VoiceStation 500 User manual

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