Cyclonic Vacuum
360° REACH™
USER GUIDE
DDU03-E01
2
WARNING
BASIC SAFETY PRECAUTIONS
• This vacuum cleaner is intended for
household use only and NOT for
commercial or industrial use.
• This vacuum cleaner does not stay
upright without constant support, in
betweenuseslieatontheoor.
• Only use the vacuum cleaner
indoors on dry surfaces and keep
the area you’re cleaning well lit.
•Keepngers,hairandloose
clothing away from moving parts
and openings whilst using the
vacuum cleaner.
• This vacuum cleaner can be used
by children aged from 8 years and
above and persons with reduced
physical, sensory or mental
capabilities or lack of experience
and knowledge if they have been
given supervision or instruction
concerning use of the vacuum
cleaner in a safe way and
understand the hazards involved.
Children shall not play with the
vacuum cleaner. Cleaning and
user maintenance shall not be
made by children without
supervision.
• Only Dirt Devil recommended
tools should be used with the
vacuum cleaner, use of non-
branded Dirt Devil accessories/
tools will invalidate your guarantee.
• Don’t use the vacuum cleaner
if it has been dropped,
damage or left outdoors.
• Don’t run over the power cord or
use vacuum cleaner if the power
cord or plug is damaged. Please
contact our Customer Care Line
on: 0330 026 2626 (Mon-Fri
9:00am-5:00pm).
• Don’t handle the plug or use the
vacuum cleaner with wet hands.
• Don’t pull or carry the vacuum
cleaner by the power cord.
• Don’t use the power cord as a
handle, pull the power cord around
corners, sharp edges or close a
door over the power cord.
• Don’t unplug the vacuum cleaner
by pulling on the power cord.
•Don’tvacuumupanyammableor
combustiblematerials(lighteruid,
petrol, kerosene etc) or use the
vacuum cleaner in an area with
explosive vapours or liquid.
• Don’t vacuum up hot coals,
cigarette butts, matches or
smoking hot burning items or use
in an area where there may be
harmfuluids(chlorine,bleach,and
ammonia drain cleaner).
• Don’t vacuum up hard or sharp
objects such as glass, nails,
screws or coins etc.
DON'TS
3
WARNING
• Don’t attempt to remove blockages
with sharp objects as this may
cause damage to the vacuum
cleaner, remove blockages only as
instructed in this guide.
• Don’t use the vacuum cleaner with
incorrect voltage as this may result
in damage or injury to the user.
The correct voltage is listed on the
ratings label.
DON'TS CONTINUED...
• Turn off all controls on the vacuum
cleaner before disconnecting or
connecting the plug from the
mains socket.
• Always keep the power cord away
from brushes during use.
• Always make sure both the
pre-motor/post-motorltersare
in place before use.
• Take extra care when using the
vacuum cleaner on the stairs.
• Always switch off the vacuum
cleaner before disconnecting or
connecting the reach wand and
accessories.
• Keep all openings clear and free
from debris as this may affect the
airow/suction.
• Always replace the fuse in the plug
with a British 13amp fuse.
• Always protect the power cable
from heated surfaces and open
ames.
• Use only CE approved 13amp
extension cords, non-approved
extension cords may overheat.
Care should be taken to arrange
the extension cord as it can be a
trip hazard.
• Store the vacuum cleaner in a cool,
dryarea.Iftheltershavebeen
cleaned as per user the guide
instructions ensure they are
thoroughly dry before storing away.
• Take extra care when using the
vacuum cleaner on the stairs
• Use only CE approved 13amp
extension cords, non-approved
extension cords may overheat.
Care should be taken to arrange
the extension cord as it can be a
trip hazard.
PLEASE KEEP INSTRUCTIONS
FOR FURTHER USE.
DO'S
HI. WELCOME.
PRODUCT
REGISTRATION
For quick reference, please record your product information below.
Model #:
Serial number :
(serial number located on the back or bottom of product)
Guarantee Registration
Be sure to register your product online at www.DirtDevil.co.uk
Hint: Attach your sales receipt to this User Guide. Verification of date of purchase may be
required for warranty service of your Dirt Devil® product.
Congrats on purchasing your new 360° REACH™
cyclonic vacuum. Inside, you’ll find everything
you want to know from tools to how to.
So what are you waiting for? LET’S GO.™
This product uses the following parts:
POST-MOTOR FILTER
PRE-MOTOR FILTER
Find GENUINE Replacement Parts at www.DirtDevil.co.uk
4
5
TABLE OF
CONTENTS
Quick Start Assembly 6
How to 8
Tools 16
Troubleshooting 18
Limited Guarantee 19
6
Push the reach wand
down onto the powered
head until it clicks
into place.
Slide the crevice tool
into the crevice tool
holder inside the
handheld handle.
Push the handheld
down onto the reach
wand until it clicks
into place.
77
QUICK START
YOUR 360º REACH™
CYCLONIC VACUUM
IS READY TO CLEAN! NEED HELP?
Go to www.DirtDevil.co.uk or
contact our Customer Service
Department at 0330 026 2626
(Mon-Fri 9:00am to 5:00pm)
The upright stick vacuum cleaner is
not free standing, in between uses
lie flat on the floor.
Push the handle forward to lock the
reach wand and powered head into
the upright position.
8
2. The reach wand and powered
head are not free standing. Place
safely and securely to one side.
1. Press the handheld release clip.
Pull and separate the handheld
from the reach wand.
3. Pull and slide the crevice tool out
of the crevice tool holder, if you
need it.
5. Plug into mains and slide the
On/Off and brushbar control
forward once (I).
4. Push the crevice or upholstery
tool into the handheld until it
clicks into place.
6. The crevice tool can be turned to
a desired angle for easier
cleaning.
USE AS A HANDHELD VACUUM CLEANER
IMPORTANT: Always switch off the vacuum cleaner before attaching/detaching the accessories.
Always take extra care when using the vacuum cleaner on the stairs.
This vacuum cleaner has a constantly rotating brushbar when
carpet mode (II) has been selected . When turned on never leave
the vacuum cleaner in one spot for an extended period of time as
this may damage the floor surface. The power head brush should
be ON (II) for carpets and OFF (I) for hard floors.
CAUTION
7
9
TOOLS
USE AS A STICK VACUUM CLEANER
2. Slide the On/Off and
brushbar control -
0 = Off
I = The brush on the powered
head will NOT spin - for hard
floor cleaning
II = The brush will spin and a
green light on the powered
head will illuminate - for
carpet cleaning
1. Plug into the mains and place
your foot on the powered head.
Pull the handle backwards
to recline.
3. Slide the air vent open on
the reach wand to reduce
suction if required.
LOCK THE POWERED HEAD
INTO POSITON OPTIONAL
Position the wand and powered
head to the preferred cleaning
angle. Push the eco lock towards
the neck of the powered head to
lock position. This will make the
neck of the powered head less
flexible.
TIP: For most efficient results, the air
vent should be closed.
10
Unplug and switch off the vacuum cleaner before performing
maintenance or troubleshooting checks.
CAUTION
EMPTY AND CLEAN THE DIRT CONTAINER…
1. Press the handheld release clip.
Pull and separate the handheld
from the reach wand/crevice/
upholstery tool.
2. Place the reach wand and
powered head safely and securely
to one side, lie flat on the floor.
3. Hold the handheld over a bin,
press the dirt release button
allowing dirt/debris to fall out.
TIP: Don’t over fill the dirt container to avoid blocking the air flow through the vacuum
cleaner and replace filters every 6-9 months.
PRESS
CLICK
For best cleaning results, filters should be tapped over a bin every
4-6 uses to remove dirt and debris and washed every 3 to 6 months.
CAUTION
7
11
HOW TO
Top view
of Pre-Motor
filter
CLEAN THE PREMOTOR FILTERS
1. Press the dirt container release
button, pull the dirt container
to remove.
2. Twist clockwise and pull filter
frame out.
3. Separate the pre-motor filter.
Tap filters over a bin to remove
any dirt/debris. Wash the filters
under running water (40° max).
4. Leave for 24hrs or until fully dry
before replacing.
5. Line up the pre-motor filter with
the tabs in the dirt container.
Twist anti-clockwise until the
filter locks into place.
6. Tilt the dirt container and line up
onto the handheld. Push the dirt
container into handheld until the
tab on the dirt container clicks
into place.
24hr
12
1. Press the post-motor filter
cover release button
and rotate out.
3. Put the dry filter back and click
into place.
CLEAN THE POST MOTOR FILTER
CLICK
2. Rinse with water from both sides
and let dry for 24 hours or until
completely dry.
7
13
HOW TO
1. Press the Dirt Cup release button.
3. Pull out the separator and shroud,
wipe it clean.
2. Twist clockwise and pull the
Filter Frame out.
4. Line up the shroud and dirt
container correctly. Incorrect
fitting of the shroud will reduce
suction and may also damage
the machine.
CLEAN THE SHROUD AND SEPARATOR
5. Put the filter back in by aligning
the tabs and twist anti-clockwise
into place.
Top view
of Pre-Motor
filter
14
This vacuum cleaner is not free standing and should be
disassembled before storing.
CAUTION
REMOVE BLOCKAGES
FROM POWERED HEAD
1. Using scissors remove any
threads or hair from around the
brushbar and clear any dirt or
debris from powered head.
1. The red light on the powered
head will illuminate to indicate
there is a blockage. Switch the
vacuum cleaner off and clear
the blockage.
2. Reset the powered head by
turning the power back on to
position II after the blockage has
been cleared. The brush will spin
and a green light on the powered
head will illuminate.
RESET THE POWERED HEAD
REMOVE BLOCKAGES
FROM REACH WAND
1. To test for a blockage in the reach
wand, look through the wand to
check if it is clear. Use a broom
handle or similar blunt object to
remove any blockage.
715
HOW TO
STORE YOUR UPRIGHT STICK VACUUM CLEANER
1. Press the handheld release clip.
Pull and separate the handheld
from the reach wand.
2. Press the powered head release
clip and pull to remove the
powered head.
3. Slide the crevice tool into the
crevice tool holder inside the
handheld handle.
4. Wrap the power cord around the
handheld, the crevice tool and
tabs on dirt container will hold
the power cord in place.
5. Store your vacuum cleaner
disassembled in a cool, dry place.
16
CAUTION
To avoid injury, particularly to face and head, keep
hair, loose clothing, fingers, and all parts of the
body away from revolving brush.
2. Pull and slide the crevice tool
out of the crevice tool holder.
1. Press the powered head
release clip and pull to remove
the powered head.
4. Plug into mains and slide the
On/Off and brushbar control
forward once (I).
3. Push the tool into the reach
wand until it clicks into place.
The crevice tool can be turned
to a desired angle for
easier cleaning.
IMPORTANT: Always switch off the vacuum cleaner before attaching/detaching the accessories.
TOOLS
717
CAUTION
Not to be used for grooming a pet.
WARNING
To reduce the risk of personal injury -
Unplug before cleaning or servicing.
5. The reach wand can be used for
hard to reach places.
IMPORTANT: The reach wand vacuum cleaner is not free standing;
in between uses lie flat on the floor.
7. Use your upholstery tool to
clean large textile areas such
as stairs and sofas.
18
Why does my
vacuum cleaner
have no power?
Why won’t the vacuum
cleaner pick up?
Why won’t the Powered
head brush turn?
Why is dust escaping
from the vacuum?
The plug may not be fully pushed
into the electrical socket.
Check the fuse in the plug if this
needs replacing, always replace
with a British 13amp fuse.
The motor thermostat may
have tripped.
If this has happened, unplug the
vacuum cleaner. Remove and
empty the dirt container and check
the reach stick for blockages.
Clean the filters and allow the
vacuum cleaner to cool for
approximately 1 hour (if you have
washed the filters you will need to
wait 24 hours for the filters to fully
dry before putting them back into
the vacuum cleaner).
The dirt container may not be
correctly fitted.
Remove the dirt container from the
vacuum cleaner and check it’s
locked into place.
The shroud is not correctly fitted. Go to ‘How to clean shroud and
separator’.
The filters may be clogged,
clean the filters.
The dirt container may be
blocked.
Empty the dirt container. Go to
'How to empty and clean the dirt
container'.
The brush on the powered head
has not been activated. Activate the powered head. Go to
'How to use as a stick vacuum
cleaner'.
There maybe a blockage in the
reach wand.
Remove the blockage. Go to 'How to
remove a blockage in the reach wand'.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
The powered head brush has
not been activated.
Activate the powered head.
Go to 'How to use as a stick
vacuum cleaner'.
The powered head may
be blocked.
Clear blockage. Go to 'How to clean
a blockage from the powered head'.
The powered head has
not been re-set.
Reset powered head. Go to 'how to
reset the powered head'.
The filters may be clogged.
Go to 'How to clean pre and post
motor filter'.
Clean filters. Go to 'How to clean
pre and post motor filter'.
The shroud and separator may
be clogged.
Clean shroud and separator. Go to
'How to clean shroud and separator'.
719
TROUBLESHOOTING / GUARANTEE
LIMITED
GUARANTEE
It’s quick and easy to register for your free 1 year guarantee
online at www.DirtDevil.co.uk.
Please retain your original receipt for proof of purchase.
Please make a note of the serial number and model number of the
product before calling.
Call our Customer
Service Department at
0330 026 2626
Monday-Friday 9:00am to 5:00pm.
www.DirtDevil.co.uk
EEC Statement of Compliance: Manufacturer/EEC importer: Vax Ltd trading as Dirt Devil, hereby on our own
responsibility, declare that the DDU03-E01 series is manufactured in compliance with the following Directives:
Safety: 2006/95/EC Low Voltage Directive. EMC: 2004/108/EC Electromagnetic Compatibility Directive.
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice.
Dirt Devil. 2 Colmore Square, 38 Colmore Circus, Queensway, Birmingham, B4 6BN.
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