U C O N N E C T O W N E R ’ S G U I D E
A Voice-Activated Hands-Free
Communication System
Table of Contents
Introduction ...........................................................................................................................................1
Using the UConnect Control Pad........................................................................................................1
UConnect General Rules .....................................................................................................................2
1.0 Initial System Requirements ......................................................................................................2
Pairing Your Wireless Phone ..............................................................................................................2
Deleting a Wireless Phone..................................................................................................................3
2.0 Phonebook Functions ...................................................................................................................4
Creating Phonebook Entries ...............................................................................................................4
Editing Phonebook Entries..................................................................................................................5
Deleting Phonebook Entries................................................................................................................6
Listing Phonebook Entries..................................................................................................................7
Deleting All Phonebook Entries ..........................................................................................................8
3.0 Additional Set-Up Functions .......................................................................................................8
Confirmation Prompts.........................................................................................................................8
Language Selection.............................................................................................................................9
4.0 Call Functions ................................................................................................................................9
Placing a Call (Digit Dialing / Block Dailing) .....................................................................................9
Placing a Call (UConnect Phonebook Dialing) .................................................................................10
Wireless Phone Indicators ................................................................................................................11
Ending a Call ....................................................................................................................................11
Answering a Call...............................................................................................................................12
Redialing a Call ................................................................................................................................12
Accessing Call Waiting.....................................................................................................................12
Emergency Calls ...............................................................................................................................13
Towing Assistance ............................................................................................................................14
5.0 Using UConnect Voice Recognition Features........................................................................14
Initiating 3-Way Calling with a Call in Progress ...............................................................................14
Conference Calling ...........................................................................................................................14
Initiating Digit Tones (Pager, Voicemail, Passwords, etc.) ................................................................15
Transferring Calls..............................................................................................................................15
Interrupt System Prompts .................................................................................................................16
6.0 Using the Mute Function ............................................................................................................16
Muting the UConnect Microphone....................................................................................................16
7.0 Volume Controls...........................................................................................................................16
Adjusting the Volume Up or Down ...................................................................................................16
8.0 Commands Available at Any Time...........................................................................................16
To Exit the UConnect System............................................................................................................16
Disconnecting a Call.........................................................................................................................16
9.0 Additional Resources..................................................................................................................16
10.0 Trouble Shooting Guide........................................................................................................ 17-21
1
Introduction
Congratulations on your purchase of a high-performance UConnect
TM
Voice-Activated Hands-Free
Communications System from Mopar for your Dodge, Chrysler or Jeep
®
vehicle.
When coupled with wireless phones supporting the Bluetooth
TM
Hands-Free Profile, your UConnect System
will enable you to enjoy greater freedom and reduced driver distraction as you use your hands-free wireless
phone from the comfort of your vehicle.
Bluetooth
TM
is a cable replacement technology that revolutionizes connectivity between electronic devices
without using any wires or docking stations. UConnect employs Bluetooth
TM
technology so you can keep
your wireless phone anywhere where wireless coverage can be obtained in your vehicle and still enjoy
hands-free operation.
Below are some of the functions and features that your UConnect System provides:
• Advanced voice recognition that empowers you to dial your wireless phone using simple
voice commands
• Automatically connects wirelessly with a paired phone as you enter your vehicle
• Automatically mutes your radio before receiving or sending a call (Note: If your vehicle is equipped
with RBU Radio or Rear Seat Video, the rear seat audio head phones will also mute before receiving
or sending a call.)
• UConnect phonebook stores up to 32 names and four numbers per name
• Allows up to five wireless phones to be paired to the system
• Ability to transfer calls between the UConnect system and your wireless phone as you enter or exit
your vehicle
• Enables you to mute the UConnect system microphone for private conversations
• Recognizes commands in English, French or Spanish
Using the UConnect Control Pad and Voice
Recognition Feature
The UConnect control pad shown at right is the main operating control for the system.
The control pad is simple to use. It activates the UConnect System and provides
access to all of its available features.
The basic functions of the UConnect control pad are defined below:
Where a particular button symbol or icon is displayed, press the appropriate key
on the UConnect control pad.
Voice Recognition / Mute UConnect System / Call Functions Volume Control
UConnect General Rules
• Always wait for the UConnect system beep before speaking
• UConnect works best when you talk clearly and in a normal speaking tone
• A solid light next to the on the UConnect control pad indicates that the wireless phone
is connected
• A flashing light next to the on the UConnect control pad indicates an active call
• To cancel any UConnect session, say ‘CANCEL’ and the system will return to the Main Menu
• To exit any UConnect session completely, press
• To ensure optimal performance, we encourage you to have your wireless phone powered “on” prior to
entering your vehicle
• Upon entering your vehicle with a paired Bluetooth
TM
wireless phone, it may take up to 60 seconds for
the phone and UConnect to establish a connection.
• Press for 5 seconds to accelerate the connection
1.0 Initial System Requirements
Prior to using your UConnect System, you will need to ensure the following:
• A Bluetooth
TM
Hands-free Wireless Phone is required
• In order to access all UConnect features, your wireless phone must support Bluetooth
TM
Hands-
free operation. If you have a wireless phone that supports earlier Bluetooth
TM
profiles* (e.g.
Headset Profile), you will be able to carry on hands-free conversations using UConnect but will
not be able to use advanced features such as digit dialing, phonebook dialing, etc.
* Consult your wireless carrier or your phone manufacturer with questions regarding specific
capabilities and specifications of your wireless phone.
Pairing Your Wireless Phone with UConnect
Before your can use your UConnect System you must first “pair” your Bluetooth
TM
enabled wireless phone
by following these steps:
User Action System Response
Press
"Ready." BEEP
Say "Setup"
"Select one of the following: Phone Pairing,
Confirmation Prompts or Language." BEEP
continued...
User Action System Response
Say "Phone Pairing"
"Select one of the following: Phone Pairing,
Confirmation Prompts or Language." BEEP
Say "Pair"
BEEP
Please follow the phone pairing procedures
outlined in your wireless phone manual.
The UConnect system will search for your wireless
phone for approximately 90 seconds. Once the
UConnect system locates your wireless phone, you
will be prompted to enter the passcode “0000."
Press “0000” on the phone keypad and press the
SEND/YES key.
The wireless phone will request confirmation of the
hands-free system’s name. Press SEND/YES key on
the wireless phone to accept the UConnect name.
Note: If you already have another UConnect System
paired with your wireless phone you will need to
give the second UConnect System another name
(e.g. UConnect2) on the phone’s list of paired
devices.
“Pairing completed.”
Note: Up to five phones can be paired to the UConnect System, however only one phone can be connected
to UConnect at any time.
The order in which paired wireless phones are used with the UConnect system determines the phone
priority list. For example, the most recently used wireless phone will have the highest priority. If the highest
priority phone is unavailable, UConnect will search for the next wireless phone in the usage priority list. The
UConnect system can only hold five paired phones in memory. When a sixth wireless phone is paired, the
lowest priority wireless phone will automatically be deleted from the UConnect systems memory.
Deleting a Wireless Phone
To delete the currently paired wireless phone from your UConnect System, follow these simple steps:
User Action System Response
Press
“Ready.” BEEP
Say “Set up”
“Select one of the following: Phone Pairing,
Confirmation Prompts or Language.” BEEP
continued...
2 3
User Action System Response
Say “Phone Pairing”
“Pair Phone or Delete the Current Phone.” BEEP
Say “Delete”
“Are you sure you want to delete the current
phone.” BEEP
Say “Yes”
“Phone deleted.”
“Returning to Main Menu, Ready.” BEEP
2.0 UConnect Phonebook Functions
To Add Names and Numbers to Your
UConnect Phonebook
To add names and numbers to your UConnect Phonebook, follow these steps:
User Action System Response
Press
“Ready.” BEEP
Say “Phonebook”
“Select one of the following: New Entry, Edit, List
Names, Delete, or Erase All.” BEEP
Say “New Entry”
“Phonebook new entry name, please.” BEEP
Say “[Person’s Name]”
“Repeat Name Please” BEEP
Repeat “[Person’s Name]”
The system will pause as name is stored followed
by the prompt, “Please say ‘Home, Work, Cellular,
or Pager.” BEEP
Say “Home,”“Work,”“Cellular,” or “Pager”
“Adding [Name and Location]. Is this correct?”
BEEP
Say “Yes” or “No”
If you say, “Yes,” the system will ask, “New
Number Please” [If you say “No” the system will
return to the previous sequence]. BEEP
Say the number you wish to enter, either:
• All at once, or
• In segments (block dialing)
“Complete the number, say Clear or say Save
Entry” BEEP
Select one of the following three options:
• Say the next group of digits in the number
(e.g. “454”, “1212” etc.)
• Or Say “Clear”
• Or Say, “Save entry”
The system will add the new digits to the number
and prompt “Complete the number, say Clear or
say Save Entry” followed by a BEEP
The last series of digits you entered will be erased.
The system will respond, “Block Cleared” followed
by a BEEP and you can then enter more digits.
System will repeat number, “Is this Correct?”
BEEP.
continued...
4
User Action System Response
Answer “No” or “Yes.”
• If you answer “No,” the system will return you
to the previous sequence.
• If you answer “Yes,” the number will be saved
and the system will respond, “Number stored.
Would you like to add another location?” BEEP.
Answer “No” or “Yes.”
• If you respond “No,” the system will ask,
“Would you like to add another name?” BEEP.
• If you respond “Yes” the system will prepare
you to add another name.
Answer “No” or “Yes.”
• If you respond “No,” the system will return to
the main menu.
• If you respond “Yes,” the system will restart
the sequence.
Editing Phonebook Entries
To edit a phonebook entry, follow these steps:
User Action System Response
Press
“Ready.” BEEP
Say “Phonebook”
“Select one of the following: New Entry, Edit, List
Names, Delete, or Erase All.” BEEP
Say “Edit”
“Phonebook edit name, please.” BEEP
Say “[Name]”
“[Name] is this correct?” BEEP
Say “No”
Say “Yes”
“Phonebook edit name, please.” BEEP
“Please say “Home”, “ Work”, “Cellular”, or
“Pager.” BEEP
Say “Home,”“Work,”“Cellular,” or “Pager”
“Editing [Name and Location]. Is this correct?”
BEEP
Say “No” or “Yes”
• If you say “No” the system will return to the
previous sequence. BEEP
• If you say “Yes” and a number is already
stored, the system will respond, “The current
number is [number]. New number please.” If
a number has not been stored, the system will
respond, “Number please?”
continued...
5
User Action System Response
Say “[Number]”
“Complete the number, say Clear or say Save
Entry.” BEEP
Select one of the following three options:
• Say the next group of digits in the number (e.g.
“454,” “1212” etc.)
• Or Say “Clear”
• Or Say, “Save entry”
The system will add the new digits to the number
and prompt “Complete the number, say Clear
or say Save Entry” followed by a BEEP
The last series of digits you entered will be erased.
The system will respond, “Block Cleared” followed
by a BEEP and you can then enter more digits.
System will repeat number, “Is this Correct?” BEEP.
Answer “Yes” or “No.”
* If you answer “Yes” the system will say “number
stored, would you like to edit another location” and
the sequence will be repeated.
* In you answer “No” the system will respond,
“Returning to Main Menu. Ready.”
Deleting a Phonebook Entry
To delete a phonebook entry, follow these steps:
User Action System Response
Press
“Ready.” BEEP
Say “Phonebook”
“Select one of the following: New Entry, Edit, List
Names, Delete, or Erase All.” BEEP
Say “Delete”
“Phonebook Delete, name, please.” BEEP
Say “[Name]”
“[Name] is this correct?” BEEP
Say “No”
Say “Yes”
“Phonebook Delete, name, please.” BEEP
“Please say a location for deleting “Home, Work,
Cellular, Page or Erase All” BEEP
Say “Home,”“Work,”“Cellular,”“Pager,” or
“Erase All”
(A name will be deleted if no associated phone
number is saved)
“[Name and Location]. Is this correct?” BEEP
Say “Yes” or “No”
• If you say “Yes” the system will respond,
“Deleted. Returning to Main Menu.”
• If you say “No” the system will return to the
previous sequence. BEEP
6 7
Listing Phonebook Entries
To list phonebook entries, follow these steps:
User Action System Response
Press
“Ready.” BEEP
Say “Phonebook”
“Select one of the following: New Entry, Edit, List
Names, Delete, or Erase All.” BEEP
Say “List Names”
“Would you like to list names with locations?”
BEEP
Say “Yes” or “No”
• If you say “YES” the system will respond
“Would you like to list locations with numbers?”
BEEP
• If you say “NO” the system will begin to list the
stored names in the phonebook without locations
or numbers.
Say “Yes” or “No”
• If you say “Yes” the system will begin to list all
stored names with name, locations, and number.
• If you say “No” the system will begin to list the
stored names in the phonebook with names and
location only.
[During the listing of phonebook entries, pressing
the “+” button will forward to the next name on
the list; pressing the “-” button will return to the
previous name on the list. Pressing the “face”
button will dial that phonebook entry.]
“End of list. Would you like to play the list again
from the beginning?” BEEP
Say “Yes” or “No”
• If you say “Yes” the system will repeat the list
of all stored phonebook entries.
• If you say “No” the system will return to the
main menu and prompt “Returning to Main Menu.
Ready.” BEEP
8 9
Deleting All Phonebook Entries
To delete all phonebook entries, follow these steps:
User Action System Response
Press
“Ready.” BEEP
Say “Phonebook”
"Select one of the following: New Entry, Edit, List
Names, Delete, or Erase All.” BEEP
Say “Erase all”
"Are you sure you want to erase your whole
Phonebook?” BEEP
Say “Yes”
"You are about to erase your whole Phonebook, is
this correct?" BEEP
Say “Yes”
“Phonebook erased.”
“Returning to Main Menu. Ready.” BEEP
3.0 Additional Set Up Functions
Changing Confirmation Prompts
Confirmation prompts are the system responses and navigation reminders of the next commands required.
Once the owner becomes familiar with UConnect, the confirmation prompts may be turned off. To turn the
confirmation prompts “on” or “off”, follow these steps:
User Action System Response
Press
“Ready.” BEEP
Say “Set up”
“Select one of the following: Phone Pairing,
Confirmation Prompts, or Language.” BEEP
Say “Confirmation Prompts”
“Confirmation Prompts are [on/off].
Would you like to turn them [off/on]?” BEEP
Say “Yes”
“Confirmation Prompts are [off/on]." BEEP
“Returning to Main Menu. Ready.” BEEP
Language Selection
Three different languages are available with the UConnect System: English, French, and Spanish. UConnect
automatically defaults to English unless otherwise specified. To change the language selection, follow these
steps:
User Action System Response
Press
“Ready.” BEEP
Say “Set up” “Select one of the following: Phone Pairing,
Confirmation Prompts, or Language.” BEEP
Say “Language”
[In English, Spanish or French] “Select English by
pressing the button after the beep.” BEEP
User must make a selection prior to next prompt,
otherwise language is not changed.
Press button
[In selected language] “Language has been
changed to [English/Spanish/French].”
“Returning to Main Menu. Ready.” BEEP
NOTE: If a language is accidentally changed, the user can also access this menu by pressing the
and
the Volume Down button until the “Language” prompt is played. Press during the correct
language prompt and that language will be selected.
4.0 UConnect Call Functions
Placing a Call Using Digit Dialing
The “Dial” command is used to dial a phone number by providing UConnect with a series of digits. You
can enter a complete phone number or break up the phone number into segments (block dialing). To place
a call using digit dialing, please follow these steps:
User Action System Response
Press
“Ready.” BEEP
Say “Dial”
“Number Please” BEEP
Say “[Phone Number]”
“[Phone Number], complete the number, say clear,
or say dial”
continued...
10
User Action System Response
Select one of the following three options:
• Say the next group of digits in the number (e.g.
“454,”“1212” etc.)
• Or Say “Clear”
• Or Say, “Dial”
The system will add the new digits to the number
and prompt “Complete the number, say Clear or
say Dial“ followed by a BEEP
The last series of digits you entered will be erased.
The system will respond, “Block Cleared” followed
by a BEEP and you can then enter more digits.
“Dialing”
Press when call is completed
“Phone call completed.”
Placing a Call Using Your UConnect Phonebook
The “Call” command is used to dial phone numbers pre-stored in the UConnect phonebook
(See UConnect phonebook functions section). To place a call using the UConnect phonebook,
please follow these steps:
User Action System Response
Press
“Ready.” BEEP
Say “Call”
“Who would you like to call?” BEEP
Say “[Name]”
“Please say a location [home, work, cellular, or
pager]” [System will list all stored locations for
name.] BEEP
Say “Home,”“Work,”“Cellular,” or “Pager”
(if more than one location per name is stored)
“[Name] [Location]” Is this correct?” BEEP
Say “Yes”
“Dialing” [System dials phone number]
Press when call is completed
"Phone call completed."
NOTE: The phonebook entries are stored in the UConnect System and not in your wireless telephone.
Any numbers stored in your wireless phone may directly be accessible through the UConnect system if
supported by your wireless phone. To access this wireless phone feature, press and hold
button for at
least 3 seconds and follow the instructions in your wireless phone owner's manual.
11
Wireless Phone Indicators
Your UConnect System will alert you to many wireless telephone issues that might impair operation.
Following is a list of system prompts and the wireless phone conditions that initiates the prompt:
System Prompt Wireless Phone Condition
“Phone battery low”
The user’s wireless phone battery is low and should
be recharged soon.
“Cellular connection weak.”
The wireless phone has a weak connection to the
service provider’s wireless network. This may result
with a poor audio connection or the call being
dropped.
“Roaming”
The user may be using a roaming wireless phone
connection.
“No cellular connection”
There is no available wireless network to complete
the call however, the system will continue to dial
the call.
“Phone not connected”
There is currently no wireless phone connected
to the UConnect System. The user must pair
a compatible wireless phone to the UConnect
System. [Refer to Pairing Your Wireless Phone
section ]
“Currently paired phone does not support
this function."
The version of Bluetooth
TM
software in the user’s
wireless phone does not support the desired
function.
Ending a Call
To end a call, follow these steps:
User Action System Response
Press
“Phone call completed.”
NOTE: If you do not press at the conclusion of your call, the call will eventually terminate and the
“Phone Call Completed” prompt will be heard. This could result in additional wireless service charges to
the user.
12 13
Answering Incoming Calls
When receiving an incoming call, the first ring will be heard through your wireless phone and the second
ring will be heard through the UConnect system. To answer the call, follow these steps:
User Action System Response
Press
The system will emit a tone signalling the user to
start speaking and the phone call is now active.
NOTE: The volume of the call can be adjusted by pressing and releasing the Volume Up or
Volume Down key.
The user may toggle between two active calls, simply press and hold button until the system tone
is heard.
Redialing a Call
To place a call using Redial, follow these steps:
User Action System Response
Press
“Ready.” BEEP
Say "Redial"
“Dialing”
(The number redialed will be the last number dialed
by the wireless phone. This may not be the last
number dialed by the UConnect System).
Accessing Call Waiting
To answer a call while an existing call is in progress (if your service provider supports this feature), follow
one of these options:
1. Answer Incoming Call While Placing Original Call
on Hold
User Action System Response
Press
until UConnect tone is heard
The original call is placed on hold and the
incoming call is answered.
Press
The curent call will be terminated and you will be
switched back to original call.
continued...
2. Terminate Original Call and Switch to Incoming Call
User Action System Response
Press
The original call will be terminated and the
incoming call is answered.
Emergency Calls
The Emergency command allows you to dial 911 using the following steps:
User Action System Response
Press
“Ready.” BEEP
Say “Emergency”
“Are you sure you want to dial 911?”
Say “Yes”
System will dial 911 and connect to the
local 911 services
NOTE: This service is to be used ONLY IN EMERGENCIES.
Towing Assistance
The Towing Assistance command allows you to connect to the DaimlerChrysler Towing Service number
using the following steps:
User Action System Response
Press
“Ready.” BEEP
Say “Towing Assistance”
“Are you sure you want to call towing assistance?”
Say “Yes”
System will connect you to DaimlerChrysler towing
assistance service.
NOTE: Please refer to 24-Hour Towing Assistance coverage details in the DaimlerChrysler Motors Company
24-Hour Towing Assistance Program Guide.
14 15
5.0 Using UConnect
Voice Recognition Features
The UConnect voice recognition system allows you to make a second call, start a conference call, access
voice mail or transfer the audio between the UConnect system and your wireless phone.
Place Another Call with a Call in Progress
To initiate a call while you are engaged in an active call, follow these steps:
User Action System Response
Press
BEEP
Say “New Call”
“ Please say Dial or Call”
Say “Dial” or “Call”
The current call is placed on hold and you can
initiate the second call using digit dialing or
a phonebook entry. Please refer to the Digit
Dialing or Phonebook Entry section for additional
assistance.
Once the second call is initiated, the user can either
switch between the two active calls, conference
the two calls together, or hang up the original call
and switch to the second call. Please refer to the
Calling Waiting or Conference Calling section for
additional assistance.
Press until the UConnect tone is heard
The current phone call will be placed on hold and
the user will be switched to other phone call.
Press
The current phone call will be disconnected and the
user will be switched to the other phone call.
Press
“Phone Call Completed”
Conference Calling
To initiate a conference call, follow these steps:
User Action System Response
While two calls are active (as described in the
previous section), Press
BEEP
Say “Conference.” The two current calls will be joined together.
continued...
User Action System Response
Press
until the UConnect tone is heard
The conference call will be placed on hold or taken
off hold.
Press
“Phone Call Completed”
Notes: The user can toggle between two active calls prior to conferencing them together by simply
pressing and holding button until the system tone is heard. The user also has the option of
quickly pressing button twice to join two calls together.
Initiating Tones (Pager, Voicemail, Passcodes, etc.)
while Call in Progress
To initiate digit tones to access voicemail, pager numbers, passcodes, etc., follow these steps:
User Action System Response
Press
BEEP
Say “Dial” or “Call”
“Number Please” or “Name Please”
Say “[Number or Name]”
[All digits must be spoken in a single sequence.
The star (*) and pound (#) sign may be entered
as a part of the dialed number.
“Sending [Number or Name]”
Transferring the Audio from Your UConnect System to
Your Wireless Phone
The audio can be transferred from the UConnect System to the wireless phone when a private call is desired
or when exiting the vehicle. To transfer the audio, follow these steps:
User Action System Response
Press
BEEP
Say “Transfer Call”
“Audio Transferred”
Note: Some wireless phones allow the audio to be transferred back to the UConnect System automatically or
manually. Please refer to your wireless phone owner's manual.
16 17
Interrupt System Prompts
To interrupt any system response prompt, follow these steps:
User Action System Response
Press
The system will interrupt playing the remainder of
the current prompt and notify the user to provide
the next appropriate command.
6.0 Using the Mute Function
Muting the UConnect System microphone while a
call is in progress
Press and release the button to activate or deactivate the mute function. A solid light indicates the
mute function is active.
7.0 Using UConnect Volume Controls
To adjust the volume of the UConnect System speaker, press and release the Volume Up or
Volume Down button until desired volume level is reached. The user can adjust two individual
volume settings:
1. Ringer/System Prompts - Can be adjusted during idle mode or during system prompts.
2. Active Call Volume - Can be adjusted only during an active call.
8.0 Commands Available at Any Time To
Disconnect or Exit the UConnect System
To disconnect a call or exit the UConnect System, simply Press .
9.0 Additional Resources
UConnect Customer Support is available for the Mopar UConnect Hands-Free Communication
System by contacting:
877-855-8400
10.0 Trouble Shooting Guide
Issue #1
I am having trouble getting
UConnect to work with my wireless phone.
Explanation User Action Additional Support
For full operation, UConnect
requires the user to have a
Bluetooth
TM
-enabled phone that
supports a “Hands-Free” Profile.
Prior to using UConnect with
your Bluetooth
TM
-enabled
wireless phone, you will need
to perform an initial “pairing”
of the two devices.
Each wireless phone has
various Bluetooth
TM
operations.
The wireless phone Bluetooth
TM
operation must be set to
“on.” Difficulty in pairing the
two devices may result if the
Bluetooth operation is set
to “Automatic” (or any other
operation except “on”).
The UConnect system must be
“on” before it can connect to a
“paired” wireless phone.
NOTE: If you have a wireless
phone that supports earlier
Bluetooth
TM
profiles* (e.g.
headset profile), you will be
able to carry on hands-free
converstaions using UConnect
but will not be able to use
advanced features such as digit
dialing, phonebook
dialing, etc.
Consult your wireless phone
owner’s manual to ensure your
wireless phone is Bluetooth
TM
-enabled and supports a
“Hands-Free” Profile.
If you have a Bluetooth
TM
-
enabled phone and have not
performed the initial “pairing”
of the two devices, refer to the
“Pairing Your Wireless Phone
with UConnect” section of this
manual for assistance.
To check or configure the
wireless phone’s Bluetooth
TM
settings, refer to the wireless
phone owner’s manual for
instructions.
To test your UConnect System
please refer to issue #3 on the
following page.
For additional information
regarding Bluetooth
TM
enabled
wireless phones, contact your
wireless phone carrier or
UConnect Support @
1-877-855-8400. Please
make note of your phone’s
model number prior to calling
for assistance
Issue #4
I am not sure if I have correctly
paired my wireless phone to the UConnect
Hands-Free Communication System.
Explanation User Action Additional Support
Prior to using UConnect with
your Bluetooth
TM
-enabled
phone, you will need to perform
an initial “pairing” of the two
devices.
To confirm that your wireless
phone is correctly paired, check
the following:
The wireless phone is “on” and
the wireless phone Bluetooth
TM
operation is “on.”
A solid light next to the
button on the UConnect control
pad is “on” indicating that the
wireless phone is connected.
Your wireless phone may have
an indicator signaling a current
Bluetooth
TM
connection exists.
(Consult your wireless phone
owner’s manual for specific
details).
Consult your wireless phone
or UConnect owner’s manual
to ensure you have correctly
completed the “pairing process”.
If any of these indicators are
not evident, repeat the initial
“pairing process”. (Refer to the
“Pairing Your Wireless Phone
with UConnect” section of this
owner’s manual for assistance.)
If you require additional
assistance, contact your local
Dodge, Chrysler or Jeep
®
dealership, your wireless
carrier or UConnect Support
@ 1-877-855-8400.
18 19
Issue #2
I am unable to make calls using the UConnect
Hands-Free Communication System.
Explanation User Action Additional Support
In order for the UConnect system
to work, your wireless phone
must be fully capable of making
and receiving calls independent
of the UConnect system.
The UConnect system must be
operational.
Test your wireless phone by
ensuring it is turned “on” and
you are able to make and receive
calls.
If unable to use your wireless
phone, you may have an issue
with wireless coverage, account
status, or the phone equipment.
NOTE: If your wireless phone
signal strength is low, relocating
your wireless phone may
increase signal strength and
improve reception.
To test the operation of the
UConnect System, please refer to
issue #3 below.
If your phone is not operational,
consult your wireless carrier for
additional troubleshooting and
assistance.
Issue #3
I am unsure if my UConnect Hands-Free
Communication System is operational.
Explanation User Action Additional Support
In order to use the UConnect
System, it must have power and
be fully operational.
Start your vehicle. Within 3-5
seconds the two lights on the
UConnect control pad will flash
briefly confirming that UConnect
is “on”.
Next, press the
and
listen for the “ready” response.
This will confirm the unit is
functional.
If you require additional
assistance, contact your local
Dodge, Chrysler or Jeep
®
dealership or UConnect Support
@ 1-877-855-8400.
Issue #5
My UConnect Hands-Free Communication System
is having difficulty recognizing words or digits.
Explanation User Action Additional Support
The UConnect System uses
the latest speech recognition
technology. UConnect works
best when you talk clearly and
in a normal speaking tone.
Speak slightly slower and
annunciate all digits/words
clearly.
Speak at a normal level.
Try to identify the particular
words or digits that the
UConnect System has trouble
recognizing and practice
saying them differently until the
recognition improves.
Be aware that certain vehicle
environments will be more
challenging for voice recognition.
These include:
Windows/sunroof open
Road and exterior noise
Higher vehicle speed
Other passengers speaking
Rain and windshield wipers
Defroster/vent fans at
high settings
If you require additional
assistance, call UConnect
Support @ 1-877-855-8400
Issue #6
I am experiencing difficulties when entering certain
names into the UConnect Phonebook.
Explanation User Action Additional Support
The UConnect System uses
the latest speech recognition
technology. It is extremely
difficult to accommodate all
dialects and speech patterns.
UConnect users may have to
slightly modify their normal
speech patterns in order to
effectively communicate with
the UConnect System.
The UConnect Phonebook may
have difficulty recognizing short,
single-syllable names. As an
alternative, try using the person’s
first and last name (example:
Instead of “Bill” try “Bill Smith”).
The UConnect Phonebook may
have difficulty storing long,
multi-syllable names. As an
alternative, try to shorten the
name, use a nickname, or use
first or last names only (example:
Instead of “William Johnson”
try “Bill Johnson”, or “Billy” or
“Johnson”)
Please refer to Troubleshooting
Issue #5 regarding voice
recognition. You will have better
success if you enter names in the
phonebook while in a low-noise
environment.
If you require additional
assistance, call UConnect
Support @ 1-877-855-8400
20 21
Chrysler, Jeep
®
, Dodge, and Mopar are registered trademarks of DaimlerChrysler.
(12/02) ©2002, DaimlerChrysler Motors Company, LLC. All Rights Reserved. Printed in the U.S.A.
www.mopar.com/m_acc_home.jsp
U C O N N E C T O W N E R ’ S G U I D E
A Word About Driver Distraction
DaimlerChrysler recognizes the safety concerns related to driver distraction and is part of a joint
government-industry effort to help develop industry guidelines related to driver-focused driving.
As personal communications and connectivity rapidly expand, owners will bring new forms of
communications with them wherever they go, including their vehicle. The company aims to create an
in-vehicle environment in which personal connectivity and safety go hand-in-hand. DaimlerChrysler
believes the UConnect Hands-Free Communication System can provide overall safety benefits.
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