Memorex MMP8585C - 4 GB Digital Player Firmware Upgrade Manual

Hello! I have read the provided user manual for the MMP8585 MP3 Player. This document outlines the step-by-step process for upgrading the device's firmware, including instructions for software installation and connecting the device. I'm ready to help with your questions about the instructions provided in the document.
How do I start the firmware upgrade program installation?

What should I do if the installation cannot be started?

How should I connect MMP8585 to my computer?

What file should I select as the new firmware?

MMP8585 Firmware Upgrade Procedure

1. Download the MMP8585.exe self extracting file to your desktop. Double click on MMP8585.exe to

extract the install files to c:\mmp8585 on your computer.

2. Open the ‘c:\mmp8585’ folder you created and double click on “setup.exe” to start installing the firmware

upgrade program on your computer. Follow the on-screen instructions to finish the software installation.

Note: If the installation cannot be started, uninstall the MMP8585 Video Converter Software and try again.

3. When the software setup is finished, click “Start”, select “All Programs”, “MP3 Player Utilities 5.10” and

click on “MP3 Player Upgrade Tool”.

4. Format the MMP8585 unit either using your computer or the ‘Format’ option in the ‘Settings’ menu on

the player. Connect the MMP8585 unit to the computer. When “OK to Remove” appears on the

MMP8585’s display, press the hold the Play/Pause button for 3 seconds on the MMP8585 to change the

device from MTP mode to MSC mode.

5. Click on “Select new firmware file”, and then select the file “mp63ua03_v82.fwu” from inside the

“MMP8585 Firmware upgrade software” folder.

6. When finished, click on “Close” under “MP3 Player Product Tool” and the firmware upgrade is done.

Consumer support is available between 12:00pm and 9:00pm Eastern time at 800-919-

3647. Select your language preference by pressing option ‘1=English or 2=Spanish’ then

press option ‘2’ for consumer electronics support. A technical support representative will

be able to answer your questions.