8
TROUBLESHOOTING
Q)HDMIARCisnotworking
A)CheckthatyourHDMIcableisHDMIARCcompable(version1.4orhigher).Ifunsure,anynewHDMIcablethatyou
purchaseshouldbecompable.Ingeneral,onlyveryoldHDMIcablesarenotcompable.
CheckthatyouhaveyourHDMIcablepluggedintotheHDMIportonyourTVlabeled“ARC”.
CheckyourTV’sdocumentaonforenablingARCifitisnotautomac.
Q)IamusingHDMIARCandaudioisworking,butthesecondLEDisnotilluminatedtoindicateDolbyDigitaldecoding
isoccurring.
A)ThisindicatesthatthedigitalaudiofromyourTVisbeingsentviaHDMIARCtoyoursoundbarcompletely
uncompressedalready,whichmeansdecoding/decompressingthesignalisnotnecessaryinthissetup.Ifdesired,
thiscanusuallybechangedonyourTVbyspecicallyselecngDolbyDigitalinyourdigitalaudiooutputsengs(vs
somethinglikePCMordirect),whichwillvarydependingonyourTV.
Q)Iamnotgenganyoutput,ortheoutputisallnoisewhenusingopcalmode.
A)First,checkthatyouraudioisworkingproperlyinanothermode,likeBluetoothoraux.Ifitisnot,re-followthe
installaonguidetomakesureyourconneconsarecorrect.
Inmostcases,aTVorothersourcedevicewillautomacallycongureitselfproperlyforopcaloutputtothe
SBA302-BT.Ifitisnotworking,ndtheaudiosengsofyourTVorothersource.Thereshouldbeanoponto
-changedigitalaudiooutputto2channelPCMaudioortoautodetect.Ifthisdoesnotsolveyourproblem,checkthat
youropcalcableisfreeofdamageandisconnectedproperly,andtryanewcable.Ifyouareunsurewhichopcal
opononyourTVtouse,feelfreetotryallofthemunlitsoundsright.Youmightwanttoturndownthevolumeof
yoursoundbarrsttopreventanydamagefromunexpectedsoundsfromhavingthewrongsengs.
Q)Iamnotgengsoundoutofoneorbothofmyaachedspeakers.
A)Lookthroughthedireconsfoundintheinstallaonseconofthismanual.Youwillneedtoensurethatallofthe
properconneconsaremadetotheamplieritself,andalsothatyourdrivers(speakers)areconnectedtothe
speakerwirescomingfromtheamplier.Otherwise,theissueislikelyfromyourinputsource.Verifythataudiorst
worksthroughtheAUXinput,byaachingacellphone,laptop,TVheadphonejack,etc.Ifthisinputworksbutothers
donot,itislikelyaproblemwithyoursourcedevice(wrongTVsengs,badoutputjack,etc).
Q)Myremoteisnotworking!
A)Checkthatthebaeryisinstalledintheboomofthecontroller.Ensurethatthefrontpanel(LEDandIRtargetpanel)
ispluggedintothecorrectportontheamplier.MakesurethatyouarepoinngtheremoteattheIRtargetandthat
theIRtargetisnotobsctructed.Makesuretheamplierisswitchedoninthebackandconnectedtopowerwiththe
includedpowersupply.
Dayton Audio®Last Revised: 11/24/2021
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