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Tivoli Audio Version 3 Release 7 User manual

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Tivoli Storage
Manager
Messages
Version 3 Release 7
Tivoli Storage
Manager
Messages
Version 3 Release 7
Note!
Before using this information and the product it supports, be sure to read the
general information under “Notices” on page 1383.
This publication is also available in a softcopy form that can be viewed with the
IBM BookManager READ licensed program or the Adobe Acrobat Reader.
Second Edition (April 2000)
This edition applies to Version 3 Release 7 of the Tivoli Storage Manager for AIX , AS/400,
HP-UX, Sun Solaris, Windows NT (5697-TSM and 5697-DRM); MVS and OS/390
(5697-TSO and 5697-DRO); Tivoli Data Protection for Lotus Notes (5697-DPN), Tivoli Data
Protection for Oracle (5697-DPO), Tivoli Data Protection for Microsoft SQL (5697-DPS),
Tivoli Data Protection for Microsoft Exchange (5697-DPX), Tivoli Space Manager
(5697-SPM) and to all subsequent releases and modifications until otherwise indicated in new
editions.
Order publications through your sales representative or the branch office serving your
locality.
Your feedback is important in helping to provide the most accurate and high-quality
information. If you have comments about this book or any other Tivoli Storage Manager
documentation, please see “Do You Have Comments or Suggestions?” on page xvi.
© Copyright International Business Machines Corporation 1993, 2000. All rights
reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA
ADP Schedule Contract with IBM Corp.
Contents
Preface.................................................... vii
Messages Not Appearing in This Publication ........................ vii
Softcopy Publications.......................................... ix
Tivoli Storage Manager Publications ............................... x
Related AS/400 System Publications.............................. xiii
Referenced MVS System Publications ............................ xiii
Related IBM
®
Hardware Products Publications...................... xiv
IBM International Technical Support Center Publications (Redbooks) ..... xiv
Referenced Publications ....................................... xiv
Software Developer’s Program................................... xv
Tivoli Storage Manager Web site ................................. xv
Do You Have Comments or Suggestions? .......................... xvi
Translations ................................................ xvi
Summary of Changes for Tivoli Storage Manager xvii
Changes for Version 3 Release 7–April 2000 ....................... xvii
Product Repackaging Changes–September 1999..................... xvii
Changes for Version 3 Release 7–September 1999 .................. xviii
Changes for Version 3–January 1999 .............................. xx
Changes for Version 3–September 1998 ............................ xx
Changes for Version 3–March 1998 .............................. xxii
Changes for Version 3–October 1997............................. xxii
Part I. Introduction ...................................... 1
Chapter 1. Introduction.................................... 3
iii
Tivoli Storage Manager Messages
Understanding Messages ........................................ 5
Message Format .......................................... 5
Chapter 2. Obtaining Help with Tivoli Storage Manager 9
Internet and IBMLink Assistance.................................. 9
Internet ................................................. 9
IBMLink/ServiceLink ...................................... 9
Describing the Error with Keywords .............................. 10
Component Identification Keyword ........................... 10
Type-of-Failure Keyword................................... 11
Command Keyword....................................... 12
Function Keyword........................................ 12
Obtaining Online HELP (Get Help on Error Messages) ................ 12
Contacting Your Service Representative ............................ 12
Running Trace Commands.................................. 12
Messages That Do Not Appear in This Publication.................... 13
Part II. Server Messages: Common and Platform
Specific (ANR); Client Events Logged to Server
(ANE).................................................. 15
Chapter 3. Common and Platform Specific Messages
(ANR0100–ANR9999)..................................... 17
Chapter 4. Client Events Logged to Server
(ANE4000—4999)....................................... 1079
Part III. Client Messages ........................ 1087
Chapter 5. Client Message Repository File
(0100–0199) ............................................ 1089
iv
Version 3 Release 7
Chapter 6. Application Program Interface
(0200–0479) ............................................ 1093
Chapter 7. Client Common Messages (1000–1999) 1111
Chapter 8. Command–Line Client Messages
(1053–3999)............................................. 1151
Chapter 9. Enterprise Management (2500–2999) 1193
Chapter 10. Client Event Logging (4000–4999)....... 1199
Chapter 11. Graphical User Interface Client
(5000–5999) ............................................ 1209
Chapter 12. Macintosh Backup-Archive Client
(6000–6999) ............................................ 1225
Chapter 13. Windows Backup-Archive Client
(7000–7999) ............................................ 1227
Chapter 14. Administrative Command Line Client
(8000–8499) ............................................ 1233
Chapter 15. Tivoli Space Manager (9000–9999) 1245
Part IV. Tivoli Data Protection Application
Client Messages................................. 1333
Chapter 16. Tivoli Data Protection for Lotus Notes
(0900–0999) ............................................ 1335
Chapter 17. Tivoli Data Protection for Microsoft
SQL (ACO0301-5203) .................................. 1349
v
Tivoli Storage Manager Messages
Chapter 18. Tivoli Data Protection for Oracle
(0500–0599) ............................................ 1379
Part V. Appendixes .............................. 1381
Appendix A. Notices................................... 1383
Programming Interface....................................... 1385
Trademarks ............................................... 1386
Appendix B. Allocating Additional Server Memory 1389
Appendix C. I/O Error Code Descriptions for Server
Messages............................................... 1391
Completion Code and Operation Code Values...................... 1392
Completion Code Values Common to All Device Classes ......... 1393
Completion Code Values for Media Changers.................. 1394
Completion Code Values for Tape and Optical Drives............ 1396
Operation Code Values for Tape Library Devices ............... 1397
Common Values for ASC and ASCQ Codes ....................... 1398
Windows NT Event Log Entries............................ 1402
Appendix D. Device Errors in AIX System Error Log 1403
Appendix E. Checklist for Contacting your Service
Representative ......................................... 1407
Glossary................................................ 1409
vi
Version 3 Release 7
Preface
Tivoli
®
Storage Manager (TSM) is a client/server program that
provides storage management services to customers in a multivendor
computer environment. TSM provides an automated, centrally
scheduled, policy-managed backup, archive, and space management
facility for file servers and workstations.
This publication contains explanations and suggested actions for
messages issued by the Tivoli Storage Manager server program for
storage management services, the administrative client graphical user
interface, administrative command line client, and backup-archive
client.
Messages Not Appearing in This Publication
Message numbers in the range ANR0100–0120, and any with 9999
are not published in this manual. They are considered severe errors
and should be recorded and included in a problem report when
contacting the service representative. The following messages are not
published in this manual:
Common
Messages
AIX Specific MVS Specific Windows NT
Specific
HP-UX
Specific
Sun Solaris
Specific
ANR0628I ANR7837S ANR7830E ANR7823S ANR7823S
ANR0680E ANR7845S ANR7831I
ANR0702E ANR7846S ANR7832E
ANR0703E ANR7847S ANR7833I
ANR0704E ANR7848S ANR7836S
ANR1592E ANR7837S
ANR1601E ANR7838S
ANR2704E ANR7839E
ANR2705E ANR7850S
ANR2706E ANR7851S
ANR2710E
ANR2711E
ANR2801E
ANR2802E
vii
Tivoli Storage Manager Messages
Common
Messages
AIX Specific MVS Specific Windows NT
Specific
HP-UX
Specific
Sun Solaris
Specific
ANR2830W
ANR2840I
ANR2845I
ANR2846I
ANR4024I
ANR4400I
ANR4401I
ANR4696E
Message number ANR7831I and numbers in the range
ANR7900–8199 are AS/400
®
platform specific messages and are not
publised in this manual. You can obtain the explanation for these
messages using AS/400 commands such as WRKMSGD to get to the
"″Work with Message Descriptions″ panel. The unpublished
messages are:
ANR7831I ANR7918I ANR7937I ANR7980E ANR7998E ANR8066E ANR8124E
ANR7900E ANR7919E ANR7938E ANR7981E ANR7999E ANR8067E ANR8125E
ANR7901E ANR7920E ANR7939E ANR7982E ANR8050E ANR8068E ANR8126I
ANR7902E ANR7921E ANR7940E ANR7983E ANR8051I ANR8069E ANR8127E
ANR7903E ANR7922E ANR7941E ANR7984E ANR8052I ANR8070E ANR8128E
ANR7904E ANR7923E ANR7943E ANR7985I ANR8053I ANR8071E ANR8129E
ANR7905E ANR7924E ANR7944E ANR7986E ANR8054E ANR8072E ANR8130E
ANR7906E ANR7925E ANR7946I ANR7987I ANR8055I ANR8095E ANR8131E
ANR7907E ANR7926E ANR7947I ANR7988I ANR8056E ANR8100I ANR8132E
ANR7908E ANR7927E ANR7950E ANR7989E ANR8057E ANR8101E ANR8133W
ANR7909E ANR7928E ANR7951E ANR7990E ANR8058E ANR8102E ANR8134W
ANR7910I ANR7930I ANR7952E ANR7991E ANR8059E ANR8103I ANR8135E
ANR7911I ANR7931I ANR7955I ANR7992E ANR8060E ANR8110I ANR8136I
ANR7912S ANR7932I ANR7959E ANR7993I ANR8061E ANR8111I ANR8137I
ANR7913S ANR7933I ANR7960E ANR7994I ANR8062E ANR8120I ANR8138I
ANR7914E ANR7934I ANR7961E ANR7995I ANR8063E ANR8121I ANR8139I
ANR7915E ANR7935I ANR7962E ANR7996E ANR8064E ANR8122I ANR8140E
ANR7916E ANR7936I ANR7963E ANR7997E ANR8065E ANR8123I ANR8141I
viii
Version 3 Release 7
Message numbers in the range ANE4000–4999 are client event
logging messages. These messages (or events) are sent to the server
for distribution to various event logging receivers. The client may
send statistics to the server providing information about a backup or
restore. These statistics are informational and self-explanatory
messages that may be enabled or disabled to the various event
logging receivers. The following messages are not published in this
manual:
ANE4950 ANE4951 ANE4952 ANE4953 ANE4954 ANE4955 ANE4956
ANE4957 ANE4958 ANE4959 ANE4960 ANE4961 ANE4962 ANE4963
ANE4964 ANE4965 ANE4966 ANE4967 ANE4968 ANE4969 ANE4985
ANE4986 ANE4990 ANE4991 ANE4992 ANE4993 ANE4994
See “Internet and IBMLink Assistance” on page 9 for additional
information.
Note: You may receive other messages that are not documented in
this manual. Those messages may have been created after this
manual was published. Use the online help facility to display
the help text specific to the message.
Softcopy Publications
For the AIX
®
and Windows NT
®
operating systems, softcopy TSM
publications are included with the TSM product code.
The TSM library is available in softcopy on the following
CD-ROMs:
Title Order
Number
MVS Collection Kit SK2T-0710
VM Collection Kit SK2T-2067
OS/390 Collection Kit SK2T-6700
Transaction Processing and Data Collection Kit SK2T-0730
ix
Tivoli Storage Manager Messages
Tivoli Storage Manager Publications
The following table list TSM server publications.
Publication Title Order Number
Tivoli Storage Manager Messages GC35-0382
Tivoli Storage Management Products License
Information
LC23-4466
Tivoli Storage Manager for AIX Quick Start GC35-0367
Tivoli Storage Manager for AIX Administrator’s Guide GC35-0368
Tivoli Storage Manager for AIX Administrator’s
Reference
GC35-0369
Tivoli Storage Manager, S/390 Edition Licensed
Program Specifications
GC26-7345
Tivoli Storage Manager for MVS and OS/390 Quick
Start
GC35-0376
Tivoli Storage Manager for MVS and OS/390
Administrator’s Guide
GC35-0377
Tivoli Storage Manager for MVS and OS/390
Administrator’s Reference
GC35-0378
Tivoli Storage Management Products License
Information
LC23-4466
Tivoli Storage Manager for Windows Quick Start GC35-0379
Tivoli Storage Manager for Windows Administrator’s
Guide
GC35-0380
Tivoli Storage Manager for Windows Administrator’s
Reference
GC35-0381
Tivoli Storage Management Products License
Information
LC23-4466
Tivoli Storage Manager for HP-UX Quick Start GC35-0370
Tivoli Storage Manager for HP-UX Administrator’s
Guide
GC35-0371
Tivoli Storage Manager for HP-UX Administrator’s
Reference
GC35-0372
Tivoli Storage Management Products License
Information
LC23-4466
x
Version 3 Release 7
Publication Title Order Number
Tivoli Storage Manager for AS/400 Quick Start GC35-0317
Tivoli Storage Manager for AS/400 Administrator’s
Guide
GC35-0315
Tivoli Storage Manager for AS/400 Administrator’s
Reference
GC35-0316
Tivoli Storage Management Products License
Information
LC23-4466
Tivoli Storage Manager for Sun Solaris Quick Start GC35-0373
Tivoli Storage Manager for Sun Solaris Administrator’s
Guide
GC35-0374
Tivoli Storage Manager for Sun Solaris Administrator’s
Reference
GC35-0375
The following table list the TSM client publications.
Publication Title Order Number
Tivoli Space Manager for UNIX Using the Hierarchical
Storage Management Clients
SH26-4098
Tivoli Storage Manager for Macintosh Using the
Backup-Archive Client
SH26-4103
Tivoli Storage Manager for UNIX Using the
Backup-Archive Clients
SH26-4105
Tivoli Storage Manager for OS/2 Using the
Backup-Archive Client
SH26-4099
Tivoli Storage Manager for Netware Using the
Backup-Archive Client
SH26-4100
Tivoli Storage Manager for Windows Using the
Backup-Archive Client
SH26-4101
Tivoli Storage Manager Installing the Clients SH26-4102
Tivoli Storage Manager Quick Reference for the
Backup-Archive Clients
SX26-6021
Tivoli Storage Manager Trace Facility Guide SH26-4104
Tivoli Storage Manager Using the Application Program
Interface
SH26-4107
xi
Tivoli Storage Manager Messages
Publication Title Order Number
Tivoli Storage Manager AFS/DFS Backup Clients SH26-4106
The following table list Tivoli Data Protection publications.
Publication Title
Order
Number
Tivoli Data Protection for Informix Installation and User’s
Guide
SH26-4095
Tivoli Data Protection for Lotus Domino, S/390 Edition
Licensed Program Specifications
GC26-7305
Tivoli Data Protection for Lotus Domino, S/390 Edition Memo
to Licensees
GH26-4094
Program Directory for Tivoli Data Protection for Lotus
Domino, S/390 Edition
GI10-4519
Tivoli Data Protection for Lotus Domino for UNIX Installation
and User’s Guide
SH26-4088
Tivoli Data Protection for Lotus Domino for Windows NT
Installation
GC26-7320
Tivoli Data Protection for Lotus Notes on AIX Installation and
User’s Guide
SH26-4067
Tivoli Data Protection for Lotus Notes on Windows NT
Installation and User’s Guide
SH26-4065
Tivoli Data Protection for Microsoft Exchange Server
Installation and User’s Guide
SH26-4110
Tivoli Data Protection for Microsoft SQL Server Installation
and User’s Guide
SH26-4111
Tivoli Data Protection for Oracle for UNIX Installation and
User’s Guide
SH26-4112
Tivoli Data Protection for Oracle for Windows NT Installation
and User’s Guide
SH26-4113
Tivoli Data Protection for SAP R/3 Version 2.4 Installation
and User’s Guide
SH26-4109
Tivoli Data Protection for SAP R/3 Version 2.7 Installation
and User’s Guide
SC33-6388
xii
Version 3 Release 7
Publication Title
Order
Number
Tivoli Data Protection for Workgroups for Windows NT User’s
Guide
GC35-0359
Tivoli Data Protection for Workgroups for NetWare User’s
Guide
GC32-0444
Related AS/400 System Publications
The following table lists related AS/400 publications.
Publication Title Order Number
OS/400 CL Reference SC41-3722
AS/400 Local Device Configuration SC41-3121
AS/400 Publications Reference SC41-3003
AS/400 Automated Tape Library Planning and
Management
SC41-3309
OS/400 Work Management SC41-3306
Backup Recovery and Media Services for OS/400 SC41-3345
OS/400 Backup and Recovery – Basic SC41-3304
OS/400 Backup and Recovery – Advanced SC41-3305
OS/400 Communications Configuration SC41-3401
OS/400 Remote Work Station Support SC41-3402
Referenced MVS System Publications
The following table list referenced MVS publications.
Publication Title Order Number
RACF Security Administrator’s Guide SC28-1340
DFSMS/MVS DFSMSrmm Implementation and
Customization Guide
SC26-4932
DFSMS/MVS DFSMSrmm Guide and Reference SC26-4931
xiii
Tivoli Storage Manager Messages
Related IBM
®
Hardware Products Publications
The following table lists related IBM hardware products
publications.
Title Order Number
IBM 3490 Magnetic Tape Subsystem Enhanced
Capability Models E01 and E11 User’s Guide
GA32-0298
IBM SCSI Tape Drive, Medium Changer, and Library
Device Drivers: Installation and User’s Guide
GC35-0154
IBM 3494 Tape Library Dataserver Operator’s Guide GA32-0280
IBM Magstar 3590 Tape Subsystem Operator’s Guide GA32-0330
IBM 3495 Tape Library Dataserver Models L20, L30,
L40, and L50 Operator’s Guide
GA32-0235
IBM 3570 Magstar MP Tape Subsystem Operator’s
Guide
GA32-0345
IBM International Technical Support Center
Publications (Redbooks)
The International Technical Support Center (ITSC) publishes
redbooks, which are books on specialized topics such as using TSM
to back up databases. You can order publications through your IBM
representative or the IBM branch office serving your locality. You
can also search for and order books of interest to you by visiting the
IBM Redbooks home page on the World Wide Web at this address:
http://www.redbooks.ibm.com/redbooks
Referenced Publications
The following table lists other publications referenced in this
manual:
Title Order
Number
MVS/ESA Programming: Authorized Assembler Services
Guide
GC28-1467
xiv
Version 3 Release 7
Title Order
Number
IBM 3494 Tape Library Dataserver User’s Guide: Media
Library Device Driver for AS/400
GC35-0153
MVS/DFP V3R3 Macro Instructions for Data Sets SC26-4747
IBM Local Area Network Technical Reference SC30-3383
LAN Technical Reference IEEE 802.2 & NETBIOS APIs SC30-3587
AS/400 System API Reference SC41-3801
Software Developer’s Program
The IBM Storage Systems Division (SSD) Software Developer’s
Program provides a range of services to software developers who
want to use the TSM application program interface (API).
Information about the SSD Software Developer’s Program is
available in the SSD Software Developer’s Program Information
Package.
To obtain the Software Developer’s Program Information Package:
1. Call 800-4-IBM-SSD (800-442-6773). Outside the U.S.A., call
408-256-0000.
2. Listen for the Storage Systems Division Software Developer’s
Program prompt.
3. Request the Software Developer’s Program Information Package.
Tivoli Storage Manager Web site
All TSM publications are available on the TSM home page on the
World Wide Web at the following address:
http://www.tivoli.com/support/storage_mgr/tivolimain.html
By accessing the TSM home page, you can access subjects that
interest you. You can also keep up-to-date with the newest TSM
product information.
xv
Tivoli Storage Manager Messages
Do You Have Comments or Suggestions?
Your feedback is important in helping to provide the most accurate
and high-quality information. If you have comments or suggestions
for improving this publication, you can send us comments
electronically by using these addressess:
Internet: [email protected]
Fax from U.S. and Canada: 520 799-2906
Fax from other countries: (1) 520 799-2906
You can also mail your comments to:
International Business Machines Corporation
Information Development, Department 61C
9000 South Rita Road
Tucson, Arizona 85744-0001, U.S.A.
When you send information to IBM, you grant IBM a nonexclusive
right to use or distribute the information in any way it believes
appropriate without incurring any obligation to you.
Translations
Selected TSM publications have been translated into languages other
than American English. Contact your service representative for more
information about the translated publications and whether these
translations are available in your country.
xvi
Version 3 Release 7
Summary of Changes for Tivoli Storage Manager
This section summarizes changes made to the Tivoli Storage
Manager product and this publication. Refer to the Tivoli Storage
Manager Administrator’s Guide and the Tivoli Storage Manager
Administrator’s Reference for details.
Changes for Version 3 Release 7–April 2000
Refer to the Tivoli Storage Manager Administrator’s Guide and the
Tivoli Storage Manager Quick Start for a summary of additional
changes to the current version of the product.
For the latest information on requirements and compatibility among
products, see this URL:
http://www.tivoli.com/support/storage_mgr/tivolimain.html
Product Repackaging Changes–September 1999
The ADSTAR
®
Distributed Storage Manager product and its features
are now part of the Tivoli Storage Management product set. The
table below shows the most important name changes. The transition
of the entire product set to the new names may not be complete at
the time of publishing, and as a result the terms ADSM and ADSTAR
Distributed Storage Manager may still appear. For the latest
information on requirements and compatibility among products, see
this URL: http://www.tivoli.com/support/storage_mgr/tivolimain.html
Table 1. Product Name Changes
Former name Current name Notes
ADSTAR Distributed
Storage Manager
(ADSM)
Tivoli Storage Manager
(TSM)
Base product now
includes some functions
that were purchased
features for ADSM.
xvii
Tivoli Storage Manager Messages
Table 1. Product Name Changes (continued)
Former name Current name Notes
Hierarchical Storage
Management (HSM)
client
Tivoli Space Manager
(also referred to as
space manager client or
HSM client)
Formerly required
purchase of a feature;
now a separate product
with Tivoli Storage
Manager as the
prerequisite.
Disaster Recovery
Manager (DRM)
Tivoli Disaster
Recovery Manager
(DRM)
Formerly required
purchase of a feature;
now a separate product
with Tivoli Storage
Manager as the
prerequisite.
ADSMConnect Agents Tivoli Data Protection
for applications (also
referred to as
application clients)
Formerly required
purchase of a feature;
now a separate product
with Tivoli Storage
Manager as the
prerequisite.
Changes for Version 3 Release 7–September 1999
The following changes have been made for this edition:
Creation of portable backup sets for clients
The server can create portable backup sets for clients that are
at the latest level of Tivoli Storage Manager. The function
consolidates a client’s active backup files onto portable
media that may be directly readable by the client’s system
for restore operations.
Logical volume backup for clients
Backup-archive clients can now back up logical volumes to
the Tivoli Storage Manager server.
Performance enhancements
Performance enhancements include the following:
xviii
Version 3 Release 7
/