5 Web Services ............................................................................................................................................... 51
What are Web Services? ....................................................................................................................................... 52
Set up Web Services ............................................................................................................................................. 53
Use Web Services ................................................................................................................................................. 55
Remove Web Services .......................................................................................................................................... 57
6 Work with cartridges ................................................................................................................................... 58
Information on cartridges and the printhead ..................................................................................................... 59
Check the estimated ink levels ............................................................................................................................ 60
Replace the cartridges ......................................................................................................................................... 61
Order cartridges ................................................................................................................................................... 63
Use single-cartridge mode .................................................................................................................................. 64
Store printing supplies ........................................................................................................................................ 65
Cartridge warranty information .......................................................................................................................... 66
7 Network setup ............................................................................................................................................. 67
Set up the printer for wireless communication ................................................................................................... 68
Change network settings ..................................................................................................................................... 72
Use Wi-Fi Direct .................................................................................................................................................... 74
8 Printer management tools ........................................................................................................................... 77
The HP Smart app ................................................................................................................................................ 78
Toolbox (Windows) .............................................................................................................................................. 78
HP Utility (OS X and macOS) ................................................................................................................................ 80
Embedded web server ......................................................................................................................................... 81
9 Solve a problem ........................................................................................................................................... 84
Jams and paper-feed issues ................................................................................................................................ 85
Cartridge issues ................................................................................................................................................... 90
Printing issues ..................................................................................................................................................... 92
Copy issues ........................................................................................................................................................ 101
Scan issues ........................................................................................................................................................ 102
Network and connection issues ........................................................................................................................ 103
Printer hardware issues ..................................................................................................................................... 105
Get help from the printer control panel ............................................................................................................ 106
Get help from the HP Smart app ....................................................................................................................... 107
Understand printer reports ............................................................................................................................... 108
Solve problems using Web Services .................................................................................................................. 109
Maintain the printer ........................................................................................................................................... 110
Restore original factory defaults and settings ................................................................................................. 112
iv ENWW