VERSION 1.0
O
CTOBER 2019
702P07800
Xerox
®
PrimeLink
â„¢
C9065/C9070
Printer
User Guide
©2019 Xerox Corporation. All rights reserved. Xerox
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, Xerox and Design
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, Scan to PC Desktop
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User Guide
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Table of Contents
1 Product Symbols for Xerox
®
PrimeLink
â„¢
C9065/C9070..................................................11
2 Safety ........................................................................................................................................17
Notices and Safety................................................................................................................. 18
Electrical Safety ..................................................................................................................... 19
General Guidelines........................................................................................................... 19
Power Cord ...................................................................................................................... 19
Emergency Power Off....................................................................................................... 20
Electrical Supply............................................................................................................... 20
Operational Safety................................................................................................................. 21
Operational Guidelines..................................................................................................... 21
Ozone Release ................................................................................................................. 21
Printer Location ............................................................................................................... 21
Printer Supplies ................................................................................................................ 22
Maintenance Safety............................................................................................................... 23
Environmental, Health, and Safety Contact Information ........................................................ 24
3 Getting Started........................................................................................................................25
Parts of the Printer................................................................................................................. 26
Front View ....................................................................................................................... 26
Document Feeder ............................................................................................................ 27
Paper Trays...................................................................................................................... 27
Offset Catch Tray............................................................................................................. 28
Internal Components....................................................................................................... 28
Right-Side View................................................................................................................ 28
Control Panel ................................................................................................................... 29
Telephone and Fax Connection Options............................................................................ 30
Accessories ............................................................................................................................ 31
Feeding Accessories ......................................................................................................... 31
Finishing Accessories........................................................................................................ 31
Required Finishing Accessories ......................................................................................... 36
Printer Information ................................................................................................................ 38
Installation and Setup ........................................................................................................... 39
Before Using the Printer ................................................................................................... 39
Installation and Setup Overview ...................................................................................... 39
Physical Connection ......................................................................................................... 40
Power Options.................................................................................................................. 40
Assigning a Network Address ........................................................................................... 45
Using the Embedded Web Server ..................................................................................... 45
Getting Additional Information.............................................................................................. 47
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4 Printing......................................................................................................................................49
Printing Overview................................................................................................................... 50
Saving a Set of Commonly Used Printing Options in Windows................................................ 51
Saving a Set of Commonly Used Printing Options for Macintosh ............................................ 52
Printing Features.................................................................................................................... 53
Media Types for Automatic 2-Sided Printing..................................................................... 53
Printing a 2-Sided Document ........................................................................................... 53
Selecting the Paper to Use ............................................................................................... 54
Printing Multiple Pages to a Single Sheet (N-Up) .............................................................. 54
Color Correction ............................................................................................................... 54
Booklets........................................................................................................................... 54
Cover Pages ..................................................................................................................... 55
Insert Pages..................................................................................................................... 55
Exception Pages............................................................................................................... 56
Scaling............................................................................................................................. 56
Watermarks ..................................................................................................................... 56
Creating and Saving Custom Sizes ................................................................................... 57
Job Completion Notification ............................................................................................ 57
Secure Print Jobs.............................................................................................................. 57
Sample Sets..................................................................................................................... 57
Delayed Printing .............................................................................................................. 57
Saving Print Jobs to the Printer......................................................................................... 57
Folding............................................................................................................................. 57
Printing from a USB Flash Drive ....................................................................................... 58
Printing from a Media Card Reader .................................................................................. 58
5 Copying.....................................................................................................................................59
Basic Copying ........................................................................................................................ 60
Document Glass............................................................................................................... 60
Duplex Automatic Document Feeder................................................................................ 61
Basic Settings .................................................................................................................. 61
Image Quality Adjustments ............................................................................................. 65
Layout Adjustments......................................................................................................... 68
Output Format Adjustments............................................................................................. 71
Advanced Copying................................................................................................................. 79
Building a Job .................................................................................................................. 79
Printing a Sample Copy.................................................................................................... 80
Combining Original Sets................................................................................................... 81
Delete Outside/Delete Inside ........................................................................................... 82
Stored Programming........................................................................................................ 82
6 Scanning...................................................................................................................................85
Scanning Overview................................................................................................................. 86
Loading Original Documents.................................................................................................. 87
Document Glass............................................................................................................... 87
Duplex Automatic Document Feeder................................................................................ 87
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Storing a Scan to a Folder ...................................................................................................... 88
Scanning to a Folder ........................................................................................................ 88
Printing Stored Files at the Printer.................................................................................... 88
Additional Send from Folder Options................................................................................ 89
Using Job Flow Sheets ..................................................................................................... 90
Printing Stored Files Using the Embedded Web Server...................................................... 90
Retrieving Scanned Files to Your Computer Using the Embedded Web Server ................... 90
Creating a Folder ............................................................................................................. 91
Deleting a Folder.............................................................................................................. 92
Scanning to a Network File Repository ................................................................................... 94
Scanning to an Email Address ................................................................................................ 95
Setting Email Options ...................................................................................................... 95
Scanning to a Computer ........................................................................................................ 97
Scanning to a Home Directory ............................................................................................... 98
Storing to a USB Flash Drive .................................................................................................. 99
Setting Scan Options ........................................................................................................... 100
Scan Settings................................................................................................................. 100
Additional Scanning Options.......................................................................................... 100
Advanced Settings ......................................................................................................... 100
Layout Adjustment ........................................................................................................ 101
Email Options ................................................................................................................ 101
7 Faxing..................................................................................................................................... 103
Fax Overview........................................................................................................................ 104
Loading Original Documents................................................................................................ 105
Document Glass............................................................................................................. 105
Duplex Automatic Document Feeder.............................................................................. 105
Sending a Fax ...................................................................................................................... 106
Server Fax ............................................................................................................................ 107
Sending a Server Fax...................................................................................................... 107
Sending an Internet Fax....................................................................................................... 108
Faxing from Your Computer ................................................................................................. 109
Receiving Faxes.................................................................................................................... 110
Selecting Fax Settings .......................................................................................................... 111
Setting 2-Sided Faxing ................................................................................................... 111
Selecting the Original Type ............................................................................................ 111
Setting the Fax Resolution ............................................................................................. 111
Adjusting Layout............................................................................................................ 111
Fax Options.................................................................................................................... 112
More Fax Options........................................................................................................... 113
Internet Fax Options...................................................................................................... 113
Adding Address Book Entries................................................................................................ 115
Adding an Individual Address......................................................................................... 115
Deleting an Individual Address....................................................................................... 115
Adding a Group ............................................................................................................. 115
Deleting a Group ........................................................................................................... 116
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Using Chain Dial ............................................................................................................ 116
Creating Fax Comments....................................................................................................... 117
8 Paper and Media ................................................................................................................. 119
Supported Media ................................................................................................................. 120
Recommended Media .................................................................................................... 120
General Media Loading Guidelines................................................................................. 120
Printing/Copying on Labels ............................................................................................ 120
Printing/Copying on Glossy Paper................................................................................... 120
Media That Can Damage Your Printer ............................................................................ 121
Paper Storage Guidelines ............................................................................................... 121
Paper Types and Weights Accepted in Trays ................................................................... 122
Tray Capabilities ............................................................................................................ 123
Loading Media..................................................................................................................... 125
Loading Paper in Trays 1–4 ............................................................................................ 125
Loading Paper in Tray 5 (Bypass Tray)............................................................................ 126
Loading Envelopes in Tray 5 (Bypass Tray) ..................................................................... 127
Loading Paper in the High-Capacity Feeder .................................................................... 128
Loading Paper in the Oversized High-Capacity Feeder .................................................... 129
Loading Paper in the Post-Process Inserter ..................................................................... 129
9 Maintenance ........................................................................................................................ 131
General Precautions ............................................................................................................. 132
Billing and Usage Information ............................................................................................. 133
Cleaning the Printer ............................................................................................................. 134
Cleaning the Document Glass and Document Cover....................................................... 134
Cleaning the Exterior ..................................................................................................... 134
Ordering and Replacing Supplies .......................................................................................... 135
Supplies ......................................................................................................................... 135
When to Order Supplies ................................................................................................. 135
Replacing the Toner Cartridges....................................................................................... 136
Routine Maintenance Items................................................................................................. 138
Drum Cartridges ............................................................................................................ 138
Waste Toner Container................................................................................................... 141
Fuser.............................................................................................................................. 142
Charge Corotron ............................................................................................................ 144
Recycling Supplies................................................................................................................ 147
10 Troubleshooting................................................................................................................. 149
General Troubleshooting ...................................................................................................... 150
Printer Does Not Power On............................................................................................. 150
Printing Takes Too Long ................................................................................................. 150
Printer Resets or Powers Off Frequently .......................................................................... 150
2-Sided Printing Problems .............................................................................................. 151
Scanner Error ................................................................................................................. 151
Paper Jams .......................................................................................................................... 152
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Minimizing Paper Jams .................................................................................................. 152
The Printer Pulls Multiple Sheets Together...................................................................... 152
Paper Jam Message Stays On......................................................................................... 153
Media Misfeeds ............................................................................................................. 153
Clearing Paper Jams ...................................................................................................... 154
Print-Quality Problems.......................................................................................................... 156
Copy and Scan Problems...................................................................................................... 157
Fax Problems ....................................................................................................................... 158
Problems Sending Faxes................................................................................................. 158
Problems Receiving Faxes............................................................................................... 158
Getting Help ........................................................................................................................ 160
Locating the Serial Number............................................................................................ 160
Control Panel Messages ................................................................................................. 160
Alerts............................................................................................................................. 160
Web Resources............................................................................................................... 161
A Specifications........................................................................................................................ 163
Printer Configurations .......................................................................................................... 164
Standard Features.......................................................................................................... 164
Physical Specifications ......................................................................................................... 165
Base Unit....................................................................................................................... 165
Base Unit, High-Capacity Feeder, Interface Module, and Standard Finisher .................... 165
Base Unit and Business Ready Finisher/Booklet Maker with a 2-Drawer Oversized High-
Capacity Feeder ............................................................................................................. 165
Environmental Specifications ............................................................................................... 166
Temperature and Relative Humidity ............................................................................... 166
Electrical Specifications........................................................................................................ 167
Performance Specifications .................................................................................................. 168
Print Resolution.............................................................................................................. 168
Print Speed .................................................................................................................... 168
B Regulatory Information...................................................................................................... 169
Basic Regulations................................................................................................................. 170
United States FCC Regulations....................................................................................... 170
Canada.......................................................................................................................... 170
Certifications in Europe.................................................................................................. 171
European Union Lot 4 Imaging Equipment Agreement Environmental
Information ................................................................................................................... 171
Germany........................................................................................................................ 173
Turkey RoHS Regulation ................................................................................................. 173
Eurasian Economic Community Certification.................................................................. 174
European Union Radio Equipment Directive 2014/53/EU ............................................... 174
Labeling Requirements................................................................................................... 174
Copy Regulations ................................................................................................................. 175
United States................................................................................................................. 175
Canada.......................................................................................................................... 176
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Other Countries.............................................................................................................. 177
Fax Regulations.................................................................................................................... 178
United States................................................................................................................. 178
Canada.......................................................................................................................... 179
European Union............................................................................................................. 180
New Zealand ................................................................................................................. 181
South Africa................................................................................................................... 181
Safety Data Sheets .............................................................................................................. 182
C Recycling and Disposal....................................................................................................... 183
All Countries ........................................................................................................................ 184
North America ..................................................................................................................... 185
European Union................................................................................................................... 186
Domestic and Household Environment........................................................................... 186
Professional and Business Environment .......................................................................... 186
Collection and Disposal of Equipment and Batteries....................................................... 186
Battery Symbol .............................................................................................................. 187
Battery Removal ............................................................................................................ 187
Other Countries.................................................................................................................... 188
D Business Ready Finisher and Booklet Maker.................................................................. 189
Overview of a Business Ready Finisher and a Booklet Maker ................................................. 190
Identifying the Components ................................................................................................ 191
Maintenance ....................................................................................................................... 192
Replacing Staples in the Main Stapler Unit..................................................................... 192
Replacing Staples in the Booklet Maker Component ....................................................... 193
Emptying the Hole-Punch Waste Container .................................................................... 194
Troubleshooting................................................................................................................... 196
Clearing Jams in the Finisher at Position 3a ................................................................... 196
Clearing Jams in the Finisher at Position 3c.................................................................... 197
Clearing Jams in the Finisher at Position 3d ................................................................... 198
Clearing Jams in the Finisher at Position 4 ..................................................................... 199
Clearing Jams in the Booklet Tray .................................................................................. 200
E Interface Decurler Module ................................................................................................. 203
Overview of Interface Decurler Module ................................................................................ 204
Finishing Modules Requiring an Interface Decurler Module .................................................. 205
Interface Decurler Module Components ............................................................................... 206
Control Panel on the Interface Decurler Module ............................................................. 206
Curl Correction on the Interface Decurler Module................................................................. 207
Curl Correction Modes and Functions on the Interface Decurler Module ......................... 208
Interface Decurler Module Troubleshooting.......................................................................... 211
Paper Jams in the Interface Decurler Module ................................................................. 211
Error Messages for the Interface Decurler Module .......................................................... 213
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F Inserter Module.................................................................................................................... 215
Overview of the Inserter Module .......................................................................................... 216
Inserter Components ........................................................................................................... 217
Inserter Control Panel .................................................................................................... 217
Paper and Media for Inserter Tray T1 ................................................................................... 218
Supported Paper for the Inserter Tray T1 ....................................................................... 218
Loading Paper in Inserter Tray T1 .................................................................................. 218
Printing on Special Media .............................................................................................. 220
Purge Function for Tray T1................................................................................................... 221
Tray T1 Purge Function Settings..................................................................................... 221
Changing the Purge Function Setting for Tray T1 ........................................................... 221
Inserter Troubleshooting...................................................................................................... 223
Paper Jams in the Inserter ............................................................................................. 223
Error Messages for the Inserter ..................................................................................... 227
G Crease and Two-Sided Trimmer ....................................................................................... 229
Overview of the Crease and Two-Sided Trimmer................................................................... 230
Crease and Two-Sided Trimmer Components ....................................................................... 231
Crease and Two-Sided Trimmer Maintenance ...................................................................... 232
Emptying the Crease and Two-Sided Trimmer Waste Container...................................... 232
Crease and Two-Sided Trimmer Troubleshooting.................................................................. 235
Paper Jams in Crease and Two-Sided Trimmer ............................................................... 235
Error Messages for the Crease and Two-Sided Trimmer .................................................. 250
Crease and Two-Sided Trimmer Specifications ..................................................................... 251
H C/Z Folder.............................................................................................................................. 253
Overview of the C/Z Folder ................................................................................................... 254
C/Z Fold Types ..................................................................................................................... 255
C/Z Folder Components........................................................................................................ 256
C/Z Fold Output ............................................................................................................. 256
C/Z Folder Troubleshooting .................................................................................................. 258
C/Z Folder Paper Jams.................................................................................................... 258
Error Messages for C/Z Folder......................................................................................... 262
C/Z Folder Specifications...................................................................................................... 263
I Production Ready Finishers................................................................................................. 265
Overview of the Production Ready Finishers ......................................................................... 266
Production Ready (PR) Finisher....................................................................................... 266
Production Ready (PR) Booklet Maker Finisher................................................................ 267
Production Ready (PR) Finisher Plus................................................................................ 267
Production Ready Finisher Components ............................................................................... 268
Components for the PR Finisher and PR Booklet Maker Finisher...................................... 268
PR Finisher Plus Components ......................................................................................... 273
Table of Contents
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PR Finisher Maintenance...................................................................................................... 274
Finisher Consumable Supplies ........................................................................................ 274
Checking the Status of Finisher Consumables................................................................. 274
Replacing the Basic Staple Cartridge for Side Stitching................................................... 274
Replacing the Booklet Staple Cartridge for Saddle Stitching ........................................... 276
Replacing the Finisher Staple Waste Container............................................................... 278
Emptying the Hole Punch Waste Container .................................................................... 281
PR Finisher Troubleshooting ................................................................................................. 283
Paper Jams in the PR Finisher and PR Booklet Maker Finisher ......................................... 283
Paper Jams in the PR Finisher Plus.................................................................................. 284
Clearing Paper Jams in the PR Finishers.......................................................................... 285
Clearing Paper Jams in the PR Finisher Plus .................................................................... 295
Finisher Staple Faults ..................................................................................................... 300
Error Messages on the PR Finisher and PR Booklet Maker Finisher .................................. 307
Error Messages for PR Finisher Plus ................................................................................ 307
PR Finisher Specifications..................................................................................................... 308
Staple Output Capacity.................................................................................................. 310
J SquareFold
®
Trimmer Module ........................................................................................... 313
SquareFold
®
Trimmer Module Overview ............................................................................... 314
SquareFold
®
Trimmer Components ...................................................................................... 315
SquareFold
®
Trimmer Circuit Breaker ............................................................................. 316
Output Trays.................................................................................................................. 316
Control Panel ................................................................................................................. 317
SquareFold
®
Trimmer Paper Path ................................................................................... 317
SquareFold
®
and Trim Features............................................................................................ 319
SquareFold
®
Feature...................................................................................................... 319
Trim Feature .................................................................................................................. 320
SquareFold
®
Trimmer Maintenance ..................................................................................... 322
Emptying the SquareFold
®
Trimmer Waste Container .................................................... 322
SquareFold
®
Trimmer Troubleshooting................................................................................. 324
Paper Jams in the SquareFold
®
Trimmer ........................................................................ 324
Error Messages for the SquareFold
®
Trimmer ................................................................ 327
Guidelines for Using the SquareFold
®
Trimmer Module .................................................. 328
SquareFold
®
Trimmer Specifications .................................................................................... 330
Table of Contents
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1
Product Symbols for Xerox
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C9065/C9070
Refer to the following information for the product symbols and their definitions.
Symbol Description
Warning:
Indicates a hazard that can cause serious injury or death if not avoided.
Hot Warning:
Hot surface on or in the printer. Use caution to avoid personal injury.
Pinch Hazard:
This warning symbol alerts users to areas where there is the possibility of personal
injury.
Caution:
Indicates a mandatory action to take to avoid damage to the property.
Do not touch the part or area of the printer.
Do not touch the part or area of the printer.
Do not expose the drum cartridges to direct sunlight.
Do not burn the item.
Do not burn the toner cartridges.
Do not burn the drum cartridges.
Symbol Description
Do not burn the waste cartridge.
Do not touch the surface of the drum cartridge.
To avoid damage to the printer, do not open the document feeder wider than 40°
maximum.
Hot surface. Wait for the indicated time before handling.
On
Off
Standby
Do not use paper attached with staples or any form of binding clip.
Do not use folded, creased, curled, or wrinkled paper.
Do not load or use inkjet paper.
Do not reload paper previously printed on or used.
Do not use postcards.
Do not use envelopes.
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Product Symbols for Xerox
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Symbol Description
Do not use transparencies or overhead projector sheets.
Do not copy money.
Add paper or media.
Paper Jam
Lock
Unlock
Paper Clip
Cooling
Elapsed Time
Supply Paper
Supply Paper Face Down
1-Sided Original
Hole-punched Paper
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Product Symbols for Xerox
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Symbol Description
Indicates the direction to feed paper.
Envelope print side up, flap down and closed.
Heavy weight paper is equal to or greater than 117 g/m
2
.
Toner Waste Container
USB
Universal Serial Bus
LAN
Local Area Network
Fax
Clean the indicated area or part.
Weight
Start Button
Stop Button
Pause Printing Button
Log In/Out Button
Help Button
Services Home Button
Services Button
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Product Symbols for Xerox
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C9065/C9070
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2
Safety
This chapter contains:
• Notices and Safety..................................................................................................................... 18
• Electrical Safety ......................................................................................................................... 19
• Operational Safety..................................................................................................................... 21
• Maintenance Safety................................................................................................................... 23
• Environmental, Health, and Safety Contact Information............................................................. 24
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
Xerox
®
printer.
Notices and Safety
Carefully read the following instructions before operating your printer. Refer to these instructions to
ensure the continued safe operation of your printer.
Your Xerox
®
printer and supplies are designed and tested to meet strict safety requirements. Safety
requirements include safety agency evaluation and certification, and compliance with
electromagnetic regulations and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox
®
materials only.
WARNING: Unauthorized alterations, which can include the addition of new functions or
connection of external devices, can affect the product certification. For details, contact your
Xerox
®
representative.
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Safety
Electrical Safety
Carefully read the following instructions before operating your printer. Refer to these instructions to
ensure the continued safe operation of your printer.
Your Xerox
®
printer and supplies are designed and tested to meet strict safety requirements. These
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox
®
materials only.
WARNING: Unauthorized alterations, which can include the addition of new functions or
connection of external devices, can affect the product certification. For details, contact your
Xerox
®
representative.
GGeenneerraall GGuuiiddeelliinneess
WARNING:
• Do not push objects into slots or openings on the printer. Touching a voltage point or
shorting out a part could result in fire or electric shock.
• Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Turn off the printer when performing these
installations. Disconnect the power cord when removing covers and guards for installing
optional equipment. Except for user-installable options, there are no parts that you can
maintain or service behind these covers.
The following are hazards to your safety:
• The power cord is damaged or frayed.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• The printer emits smoke, or the surface is unusually hot.
• The printer emits unusual noise or odors.
• The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Turn off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.
PPoowweerr CCoorrdd
Use the power cord supplied with your printer.
• Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
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Safety
WARNING: To avoid risk of fire or electrical shock, do not use extension cords, power
strips, or power plugs for more than 90 days. When a permanent outlet receptacle
cannot be installed, use only one factory-assembled extension cord of the appropriate
gauge for each printer or multifunction printer. Always adhere to national and local
building, fire, and electrical codes regarding length of cord, conductor size, grounding,
and protection.
• Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have
a ground connection terminal.
• Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
• Do not place the printer in an area where people can step on the power cord.
• Do not place objects on the power cord.
• Do not plug or unplug the power cord while the power switch is in the On position.
• If the power cord becomes frayed or worn, replace it.
• To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power
cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is
necessary to disconnect all electrical power from the printer, disconnect the power cord from the
electrical outlet.
EEmmeerrggeennccyy PPoowweerr OOffff
If any of the following conditions occur, turn off the printer immediately and disconnect the power
cord from the electrical outlet. Contact an authorized Xerox service representative to correct the
problem if:
• The equipment emits unusual odors or makes unusual noises.
• The power cable is damaged or frayed.
• A wall panel circuit breaker, fuse, or other safety device has been tripped.
• Liquid is spilled into the printer.
• The printer is exposed to water.
• Any part of the printer is damaged.
EElleeccttrriiccaall SSuuppppllyy
The electrical supply for the device must meet the requirements stated on the data plate on the rear
of the device. If you are not sure that your electrical supply meets the requirements, consult your
local electricity provider or a licensed electrician.
WARNING: The device must be connected to a grounded electrical circuit. The device is
supplied with a grounded electrical plug that fits into a grounded electrical outlet. The power
cord plug only fits into a grounded electrical outlet. The power cord design is a safety feature.
If you are unable to insert the power cord plug into your electrical outlet, consult your local
electricity provider or a licensed electrician. Always connect the device to a properly grounded
electrical outlet.
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Safety
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