5
SERVICE INSTRUCTIONS
1. Every six months the reservoir should be removed, clean the
filter, float and reservoir thoroughly prior to reassembly . We
recommend this is done in the Spring and the Autumn, using
an anti-bacterial wash.
2. Take great care to replace the float with the magnet facing
upwards.
FAULT
Fault: Pump runs all the time
1. Is the float positioned with magnet uppermost?
2. Is the reservoir lid (sensor)located firmly onto the reservoir,
with the float located inside the reservoir, around the sensor
column?
3. Is there sludge inside the reservoir, preventing float from
resting on the bottom? (This may occur if pump has been in
operation for some time without cleaning. Clean using an anti-
bacterial wash.)
Please note:
•After installation and during operation, if you notice air in the
pipe between the reservoir and the pump, you have a
siphoning problem. Follow advice in ‘Preventing Siphoning’
section.
•The pump will only switch off when the float is at the bottom
of the reservoir.
Fault: Pump stops and starts and makes a loud noise.
1. The water is siphoning back through the pump. Follow
advice in ‘ Preventing Siphoning’ section.
Fault: Pump runs but does not pump any water.
1. Is there any air-leaks in the pipe running to the pump?
2. Check that reservoir and inlet tube are free of sludge and
debris.
Fault: Pump isn’t operating at all.
1. Is power reaching the pump? Is it correctly wired?
Is the voltage correct?
2. Is pump very hot? A thermal cut-out may have been
activated to protect pump. This will automatically reset once
pump has cooled down.
LIMITED WARRANTY
Your product is guaranteed to be in perfect condition
when it leaves our factory. It is warranted against
defective materials and workmanship for a period of 12
months from date of purchase by the user.
Any product that should fail for either of the above two
reasons and is still within the warranty period will be
repaired or replaced at the option of SMART PUMP as
the sole remedy of buyer.
For our customers in the CONTINENTAL UNITED
STATES: Please return the defective unit, postage paid,
to the factory at 12201 NW 107th Ave. MEDLEY, FL
33178.
All defective products returned under warranty will
be fully inspected to determine the cause of failure
before warranty is approved. For our customers located
elsewhere; it is not economical, due to duties and freight,
to return the pump to the factory for inspection. Please
return the defective unit to any authorized distributor or
dealer with a brief written explanation of the problem.
If there are no apparent signs of customer abuse, unit
will be repaired or replaced. If dispute arises over
replacement of the pump, the distributor or dealer is to
segregate such items and hold for inspection by a
representative of Smart Electric. or notify factory with
details of the problem for factory disposition and
settlement of warranty claim.
DISCLAIMER: THE FOREGOING WARRANTY IS AN
EXCLUSIVE WARRANTY IN LIEU OF ANY OTHER
EXPRESS WARRANTIES. ANY IMPLIED
WARRANTIES (INCLUDING, BUT NOT LIMITED TO
ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE) TO
THE EXTENT EITHER APPLIES TO A PUMP SHALL
BE LIMITED IN DURATION TO THE PERIODS OF THE
EXPRESS WARRANTIES GIVEN ABOVE.
12201 NW 107th Avenue
Medley,FL 33178
An American Owned and Operated Corporation
Toll free: 1-866-524-9898 - FAX: 305-500-9896
www.smartelectricusa.com