CARTER-HOFFMANN CH1800 Cook and Hold Cabinets Owner's manual

Brand: CARTER-HOFFMANN

Model: CH1800 Cook and Hold Cabinets

Type: Owner's manual

COOK & HOLD CABINETS

MODELS: CH500, CH600, CH750, CH800, CH900, CH1600, CH1600U, CH1800

OWNERS / OPERATORS MANUAL

Part Number: 18400-3190 Printed in The United States of America Rev: KBA040516

TABLE OF CONTENTS

SAFETY PRECAUTIONS……………………………..……….. 2

FEATURES & SPECIFICATIONS………..……………..……. 3

UNPACKING, INSPECTION & FREIGHT DAMAGE……….. 4

INSTALLATION & STARTUP …………………….…………. 5

CONTROL PANEL LAYOUT………………………………….. 6

FIRST USE……………………………………………………… 7

CONTROLLER PROGRAMMING……………………………. 7

OPERATION-COOKING BY TIME……………………...……. 8-9

OPERATION-COOKING TO PRODUCT TEMPERATURE… 10-11

REGULAR CLEANING PROCEDURES………………..……. 12

WIRING DIAGRAMS.....……………………………………….. 13-14

TROUBLESHOOTING GUIDE ……………………………….. 15

WARRANTY STATEMENT……….……………….………….. 16

MANUFACTURED BY:

CARTER-HOFFMANN

1551 McCormick Avenue

Mundelein, IL 60060 U.S.A.

Phone: 847-362-5500

Fax: 847-367-8981

Toll Free: 800-323-9793

Email: TechnicalService@Carter-Hoffmann.com

CH600

CH1800

READ THIS MANUAL

COMPLETELY BEFORE

OPERATING THIS APPLIANCE

CH1600 CH750

WARNING: ELECTRIC SHOCK HAZARD

All service requiring access to non-insulated components must be performed by

qualified service personnel. Failure to heed this warning may result in severe

electric shock.

CAUTION: ELECTRIC SHOCK HAZARD

Disconnect this appliance from electrical power before performing any

maintenance or service.

CAUTION: BURN HAZARD

Exposed metal surfaces can be hot to the touch and may cause burns.

SAFETY PRECAUTIONS

NOTE: The technical content of this manual, including any wiring diagrams, schematics, parts breakdown

illustrations and/or adjustment procedures, is intended for use by qualified technical personnel and is

subject to change without notice.

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances basic safety precautions should be adhered to, including the following:

1) Be familiar with the appliance use, limitations and associated restrictions. Operating instructions must

be read and understood by all persons using or installing this appliance.

2) This appliance must be grounded. Connect only to properly grounded outlet.

3) Use this appliance only for its intended purpose as described in the manual.

a. This equipment is specifically designed to slow cook and hold products such as roasts, ribs,

whole turkeys, etc.

This equipment is intended for use in commercial establishments only.

c. This equipment is not designed for industrial or laboratory use.

4) Cleanliness of this appliance and its accessories are essential to good sanitation.

5) DO NOT submerge this appliance in water. This appliance is not jet stream approved. DO NOT direct

water jet or steam jet at this appliance, or at any control panel or wiring. DO NOT splash or pour

water on, in or over any controls, control panel or wiring. DO NOT use corrosive chemicals or vapors

in this appliance.

6) DO NOT store this appliance outdoors. DO NOT use this product near water – for example,

near a kitchen sink, in a wet basement, or near a swimming pool, and the like.

7) DO NOT operate this appliance if it has a damaged cord or plug, if it is not working properly, or if it has

been damaged or dropped. Do not immerse cord or plug in water, keep cord away from heated

surfaces, and do not let cord hang over edge of table or counter.

8) DO NOT cover or block any openings on the appliance.

CAUTION: STEAM HAZARD

This cabinet may produce steam and may cause burns. Use caution when open-

ing the doors for escaping steam.

FEATURES & SPECIFICATIONS

APPROVALS :

 Cook to time or temperature. Includes meat probe.

 Gentle air circulation caramelizes meat and seals in juices for perfect roasts and

more portions

 Browning occurs naturally, without the use of gravies and sauces to colorize meats

 Easy-to-use controls: dial in cook temperature, hold temperature and cook time

 Heating system with precision engineered heat duct system for optimal air flow and

even heating

 Hoods not required in most areas—makes installation easy and inexpensive (check

local codes)

Model

Number Tray

Capacity

18” x 26”

Tray

Spacing

in (mm)

Approx. Meat

Capacity

lbs (kg)

Inside Working

Height

in (mm)

Overall Dimensions

Height Depth Width

in (mm)

Caster

Diameter

in (mm)

Class 100 Ship-

ping Weight

lbs (kg)

CH600 6 3

(76) 80

(36) 18-1/8

(460) 38-1/2 32-3/4 26-1/8

(948) (832) (664) 5

(127) 275

(125)

CH900 9 3

(76) 120

(54) 27-1/4

(692) 47-1/2 32-3/4 26-1/8

(1207) (832) (664) 5

(127) 344

(156)

CH1800 18 3

(76) 240

(109) 54-1/2

(1384) 78 32-3/4 26-1/8

(1981) (832) (664) 5

(127) 460

(209)

CH800 8 2-3/4

(70) 120

(54) 22

(559) 39-3/8 32-3/4 26-1/8

(1000) (832) (664) 3

(76) 312

(142)

CH1600

(2 cavity) 16

(8 per cavity) 2-3/4

(70) 240

(109) 22-5/8¹

(575) 76-3/8 32-3/4 26-1/8

(1940) (832) (664) 5

(127) 420

(191)

Model

Number Pan

Capacity*

12”x20”

Tray

Spacing

in (mm)

Approx. Meat

Capacity

lbs (kg)

Inside Working

Height

in (mm)

Overall Dimensions

Height Depth Width

in (mm)

Caster

Diameter

in (mm)

Class 100

Shipping

Weight

lbs (kg)

CH750 10 2-3/4

(70) 100

(45) 13-3/4*

(349) 33-1/2 32-3/4 28-3/4

(851) (832) (664) 2

(51) 265

(122)

CH500 5 2-3/4

(70) 40

(18) 15-3/16

(386) 30-1/8 27-3/4 20-1/8

(765) (705) (511) 3

(51) 156

(71)

CH1600U 32 2-3/4

(70) 240

(109) 22-5/8 (575)*

per cavity 76-3/8 32-5/8 29-3/8

(1940) (829) (746) 5

(127) 430

(195)

*18”x26” sheet pans may be placed on optional wire shelves. Capacity: CH750: 5 (end-loaded; 1 per shelf); CH1600U: 16 (end-loaded; 1 per shelf).

CH750 and CH1600U will also accept GN 1/2 and 2/1 pans.

*12”x20”x2.5” pans may be placed on optional wire shelves. Capacities:

CH600: 3 (end-loaded; 1 per shelf)

CH800: 4 (end-loaded, 1 per shelf)

CH900: 5 (end-loaded, 1 per shelf)

CH1600: 8 (4 per cavity; end loaded, 1 per shelf)

CH1800: 9 (end loaded; 1 per shelf)

¹Inside working height—each cavity

CH1600

Model US Electrical Power CE Electrical Power

Watts Voltage Watts Voltage

CH600 3200 240 2750 230

CH750 3200 240 2750 230

CH800 3200 240 2750 230

CH500 2000 120 2000 230

Model US Electrical Power CE Electrical Power

Watts Voltage Watts Voltage

CH900 3200 240 2750 230

CH1600 6200 240 5500 230

CH1800 6200 240 5500 230

CH1600U 6200 240 5500 230

ELECTRICAL INFORMATION

CH750

CH500

UNPACKING AND INSPECTION

1. Remove the cabinet from shipping carton, ensuring that all pack-

ing materials and protective plastic has been removed from the

unit.

2. Inspect all components for completeness and condition.

3. If any freight damage is present, a freight claim must be filed im-

mediately with the shipping company.

4. Freight damage is not covered under warranty.

5. Check to insure all components are included: cabinet, instruction

packet, temperature probe(s) and additional accessories, if or-

dered.

6. Read operation instructions completely.

7. Appliance should be thoroughly cleaned before use. See CLEAN-

ING INSTRUCTIONS in this manual.

NOTE: There is no warranty card to fill out and send to Carter-

Hoffmann. Carter-Hoffmann tracks your warranty by the serial num-

ber on the serial tag. Your warranty is already in place and should you

need warranty service, call Carter-Hoffmann directly. All you need is

the serial number off the cabinet.

This appliance

should be

thoroughly

cleaned prior to use.

See the CLEANING

INSTRUCTIONS in

this manual.

NOTE: DO NOT discard

the carton or other

packing materials until

you have inspected the

appliance for hidden

damage and checked it

for proper operation.

Refer to SHIPPING

DAMAGE CLAIM

PROCEDURE on

bottom of this page.

FREIGHT DAMAGE PROCEDURE

NOTE: For your protection, please note that equipment in this shipment was carefully inspected

and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment,

the transportation company assumes full responsibility for its safe delivery.

IF SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight

bill or express receipt, and that the note of loss or damage is signed by the delivery person.

2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of damage. Contact

your dealer immediately.

3. CONCEALED DAMAGE: If damage is unnoticed until the merchandise is unpacked, notify the

transportation company or carrier immediately, and then file a “CONCEALED DAMAGE” claim

with them. This should be done within fifteen (15) days from the date the delivery was made to

you. Be sure to retain the container for inspection.

Carter-Hoffmann cannot assume liability for damage or loss incurred in transit, freight damage is

not covered under warranty. We will, however, at your request, supply you with the necessary

documents to support your claim.

LOCATION

For proper operation and maximum performance, locate the unit in

an ambient air temperature of 70ºF (21ºC).

Avoid placement in areas near exhaust fans or where there are ac-

tive air movements.

For safe operation and maximum performance, locate the unit at

least 2” from any wall or combustible material. Do not crimp power

cord.

Unit must be on a solid level surface.

INSTALLATION and STARTUP

GROUNDING INSTRUCTIONS

This appliance is equipped with a cord having a grounding wire with a

grounding plug which must be plugged into an outlet that is properly installed

and grounded. In the event of an electrical short circuit, grounding reduces

the risk of electric shock by providing an escape wire for the electric current.

WARNING—Improper use of the grounding can result in a risk of elec-

tric shock. Consult a qualified electrician or service agent if the grounding

instructions are not completely understood, or if doubt exists as to whether

the appliance is properly grounded.

If necessary, contact a licensed

electrician to install an appropriate

electrical circuit with correct NEMA

receptacle. See serial tag on cabi-

net for electrical requirements.

DO NOT use an extension cord.

Installation procedures must be

performed by a qualified technician

with full knowledge of all applicable

electrical codes. Failure could

result in personal injury and proper-

ty damage.

Damage to unit due to being

connected to the wrong voltage or

phase is NOT covered by warranty.

INITIAL START-UP

1. Prior to use, thoroughly clean the interior of the unit, per the

instructions in this manual.

2. Plug the power cord of the cabinet into a grounded outlet ac-

cording to the voltage and amperage specified on the serial tag

on the heating module. This can be located on the top right

rear corner of the heating unit.

3. Set POWER switch to the “ON” position.

4. Do not load product into the cabinet. Allow the heat to remove

any residual oils which may adhere to inside metal surfaces. A

slight emission of smoke is common during the first few hours of

operation.

The ground prong of the power

cord is part of a system designed to

protect you from electric shock in

the event of internal damage.

DO NOT cut off the large round

ground prong or twist a blade to fit

an existing receptacle.

CAUTION:

Electrical Shock Hazard

Unit is not waterproof, to avoid

electrical shock, keep unit and

counter from being submerged in

water. Do not operate if unit has

been in contact with water.

IMPORTANT:

Power cord is 10' long

IMPORTANT:

Not under warranty

WARNING:

Risk of personal injury

WARNING:

Risk of personal injury

To prevent an electrical shock hazard between the

appliance and other appliances or metal parts in close

vicinity, an equalization-bonding stud is provided. An

equalization bonding lead must be connected to this

stud and the other appliances/metal parts to provide

sufficient protection against potential difference. The

terminal is marked with the following symbol:

Model US Electrical Power CE Electrical Power

Watts Voltage Watts Voltage

CH600 3200 240 2750 230

CH750 3200 240 2750 230

CH800 3200 240 2750 230

CH900 4200 240 3700 230

CH1600 6200 240 5500 230

CH1800 6200 240 5500 230

CH500 2000 120 2000 230

CH1600U 6200 240 5500 230

ELECTRICAL

INFORMATION

Control panel layout

Power Switch

Start/Cancel Button: press and

release to start a cook cycle; press

and hold to cancel a cook cycle

COOK Temperature

Knob: push in and

rotate clockwise to

increase temperature or

counter-clockwise to

decrease temperature

COOK Temperature Display: shows tempera-

ture set-point. To view actual cook temperature,

press and hold “View Actual Temp” button dur-

ing the cook cycle. Lights to right will indicate

whether set-point or actual is displayed.

HOLD Temperature

Knob: push in and rotate

clockwise to increase

temperature or counter-

clockwise to decrease

temperature

COOK TO TIME: push in

and rotate knob clockwise

to increase cook time or

counter-clockwise to de-

crease cook time.

COOK TO PROBE

TEMP: Press and hold key

and rotate knob at the

same time to set food temp

TIME/FOOD TEMP Display: If cooking

to time, shows actual cook or hold time.

Counts down in COOK cycle; automatic

switch and counts up in HOLD cycle. If

cooking to food temp, shows actual food

temp.

VIEW ACTUAL

TEMP button: press

and hold to view ac-

tual COOK or HOLD

temperature. Actual

temp will appear in

COOK or HOLD

display, depending

on cycle

HOLD Temperature Display: shows

temperature set-point. To view actu-

al hold temperature, press and hold

“View Actual Temp” button during

the hold cycle. Lights to right will

indicate whether set-point or actual

is displayed.

PRESS AND

HOLD TO SET

FOOD TEMP

FOOD PROBE

RECEPTABLE:

Plug in probe to

cook to product

temperature instead

of cook time.

FIRST USE

Turn the cabinet on using the power switch located on the far left side

of the control panel. Once the switch is turned on, the control display

will illuminate.

When the cabinet is first turned on, the time display will show the cur-

rent hardware / software revision, for example “F107”. Then the dis-

play will display the factory default settings.

PROGRAMMING THE CONTROLLER

1. Make sure the unit is turned “ON”.

2. To set COOK temperature, push “COOK TEMP” knob in and ro-

tate clockwise to increase temperature or counter-clockwise to

decrease temperature.

3. To set COOK time, push “COOK TIME” knob in and rotate clock-

wise to increase time or rotate counter-clockwise to decrease

cook time. NOTE: For cook times of 10 minutes to two hours, tim-

er will increase/decrease in 5 minute increments. For cook times

over 2 hours, timer will increase/decrease in increments of 15

minutes. Note: setting the cook time is only necessary if not

using the meat probe.

4. To set HOLD temperature, push “HOLD TEMP” knob in and ro-

tate clockwise to increase temperature or counter-clockwise to

decrease temperature.

NORMAL OPERATION

Factory default setpoints:

- cook: 325ºF

- hold: 200ºF

- timer: 1 hour

Operating ranges:

- cook temp: 100ºF-325ºF

- hold temp: 100ºF-200ºF

- timer:10 min. -18 hours

CAUTION:

HOT SURFACE

Inner surfaces of the unit

will be very hot during and

after operation.

Avoid touching the cabinet

when loading or removing

product.

CAUTION:

STEAM HAZARD

This unit produces steam,

use caution when cleaning

or opening the doors.

To avoid damage to the

electrical components, do

not unplug cabinet while

cooling fans are operating.

CAUTION:

WARNING:

HIGH CONTROL

COMPARTMENT

TEMPERATURE

If the temperature in the control compartment exceeds safe operating limits, an audible alarm will

sound and the TIME display will scroll “CALL CUSt SErV”. Should this condition occur, turn off and

unplug the cabinet and then call for service. Prolonged operation of the cabinet in this condition

WILL result in electrical component failures.

TO CHANGE TEMPERATURE SCALE

The controller can be changed from °F to °C and vice versa. In order

to toggle between the Fahrenheit and Celsius scales:

1. Make sure the unit is turned “OFF”

2. Push and hold the “START/CANCEL” button

3. While pushing the “START/CANCEL” button, turn “ON” the main

power switch. An audible beep will be heard and the center dis-

play “deg F” or “deg C”

4. Repeat procedure to toggle between °F and °C

COOKING BY TIME

CABINET OPERATION

1. Turn power switch “ON”. Unit will heat to “HOLD” setting and will

stay in “HOLD” mode until cook cycle is started. “HOLD” LED light

adjacent to the timer display will illuminate.

2. Program desired settings according the controller programming

instructions on page 7.

3. Load product into cabinet.

4. Press and release the “START/CANCEL” button to begin COOK

cycle. The colon in the TIME display will flash and the LED lights

adjacent to the TIME display will switch from “HOLD” to “COOK”.

The colon will continue to flash as long as the timer is active.

5. Timer will count down by one minute increments for the entire

COOK cycle.

6. Upon completion of the COOK cycle and audible alert will sound

and the cabinet will automatically switch to the HOLD mode. The

LED light adjacent to the TIME display will switch from “COOK” to

“HOLD”.

7. The TIME display will now count up until the cycle is canceled.

8. Cycle can be canceled by:

- Push and hold the “START/CANCEL” button until audible

alarm sounds (about 5 seconds)

- Turn master switch to “OFF”.

NOTE: Settings for the cook and hold cycle will be saved in the con-

troller for the next cook cycle. Refer to programming instructions to

change the settings.

NOTE: To protect electrical components, the cooling fans inside the heat-

ing unit will operate whenever the interior temperature of the heater rises

above 120°F. They will operate, even if the master ON/OFF switch is

turned to ‘OFF.” Do not unplug cabinet unless cooling fans have turned

off.

Factory default setpoints:

- cook: 325ºF

- hold: 200ºF

- timer: 1 hour

Operating ranges:

- cook temp: 100ºF-325ºF

- hold temp: 100ºF-200ºF

- timer:10 min. -18 hours

CAUTION:

HOT SURFACE

Inner surfaces of the unit

will be very hot during and

after operation.

Avoid touching the cabinet

when loading or removing

product.

CAUTION:

STEAM HAZARD

This unit produces steam,

use caution when cleaning

or opening the doors.

To avoid damage to the

electrical components, do

not unplug cabinet while

cooling fans are operating.

CAUTION:

WARNING:

HIGH CONTROL

COMPARTMENT

TEMPERATURE

If the temperature in the control compartment exceeds safe operating limits, an audible alarm will

sound and the TIME display will scroll “CALL CUSt SErV”. Should this condition occur, turn off and

unplug the cabinet and then call for service. Prolonged operation of the cabinet in this condition

WILL result in electrical component failures.

COOKING BY TIME (CONTINUED)

Changing the Settings Mid-Cycle

1. Settings may be changed mid-cycle. Refer to programming in-

structions on page 7.

2. Upon completion of the cycle, settings will revert back to initial set-

points.

Viewing Actual Temperatures

Press and hold “VIEW ACTUAL TEMP” button.

-If cabinet it in COOK mode, temperature will appear in the

“COOK” display

-If cabinet is in the HOLD mode, temperature will appear in

the “HOLD” display

To View Product Temperature When Cooking to Time

Note: Make sure food temperature probe is inserted into the product.

Press the “VIEW ACTUAL TEMP” button. It will display the actual

product temperature. When the button is released, the display will re-

vert back to the cook time counter.

Factory default setpoints:

- cook: 325ºF

- hold: 200ºF

- timer: 1 hour

Operating ranges:

- cook temp: 100ºF-325ºF

- hold temp: 100ºF-200ºF

- timer:10 min. -18 hours

CAUTION:

HOT SURFACE

Inner surfaces of the unit

will be very hot during and

after operation.

Avoid touching the cabinet

when loading or removing

product.

CAUTION:

STEAM HAZARD

This unit produces steam,

use caution when cleaning

or opening the doors.

To avoid damage to the

electrical components, do

not unplug cabinet while

cooling fans are operating.

CAUTION:

WARNING:

HIGH CONTROL COMPARTMENT TEMPERATURE

If the temperature in the control compartment exceeds safe operating limits, an audible alarm will

sound and the TIME display will scroll “CALL CUSt SErV”. Should this condition occur, turn off and

unplug the cabinet and then call for service. Prolonged operation of the cabinet in this condition WILL

result in electrical component failures.

COOKING WITH THE FOOD PROBE

CABINET OPERATION

1. Turn power switch “ON”. Unit will heat to “HOLD” setting and will

stay in “HOLD” mode until cook cycle is started. “HOLD” LED light

adjacent to the timer display will illuminate.

2. Program desired temperature settings according the controller pro-

gramming instructions on page 7.

3. Load product into cabinet.

4. Connect probe to receptacle on front of controller and insert probe

into product. Note: if food probe is not plugged in and you try

to set a food temperature, the display will read “nO P”

5. Press and release the “START/CANCEL” button to begin COOK

cycle. The colon in the TIME display will flash and the LED lights

adjacent to the TIME display will switch from “HOLD” to “COOK”.

The colon will continue to flash as long as the timer is active.

6. Cabinet will initiate cook cycle and cook to product temperature.

The food temperature will be shown on the yellow center display.

7. Upon completion of the COOK cycle and audible alert will sound

and the cabinet will automatically switch to the HOLD mode. The

LED light adjacent to the TIME display will switch from “COOK” to

“HOLD”.

8. The center TIME display will now count up until the cycle is can-

celed.

9. Cycle can be canceled by:

- Push and hold the “START/CANCEL” button until audible

alarm sounds (about 5 seconds)

- Turn master switch to “OFF”.

NOTE: Settings for the cook and hold cycle will be saved in the con-

troller for the next cook cycle. Refer to programming instructions to

change the settings.

NOTE: To protect electrical components, the cooling fans inside the heat-

ing unit will operate whenever the interior temperature of the heater rises

above 120°F. They will operate, even if the master ON/OFF switch is

turned to “OFF.” Do not unplug cabinet unless cooling fans have turned

off.

Factory default setpoints:

- cook: 325ºF

- hold: 200ºF

- timer: 1 hour

Operating ranges:

- cook temp: 100ºF-325ºF

- hold temp: 100ºF-200ºF

- timer:10 min. -18 hours

CAUTION:

HOT SURFACE

Inner surfaces of

the unit will be very hot dur-

ing and after operation.

Avoid touching the cabinet

when loading or removing

product.

CAUTION:

STEAM HAZARD

This unit produces steam,

use caution when cleaning

or opening the doors.

To avoid damage

to the electrical compo-

nents, do not unplug cabi-

net while cooling fans are

operating.

CAUTION:

WARNING: HIGH

CONTROL COM-

PARTMENT

TEMPERATURE

If the temperature in the con-

trol compartment exceeds

safe operating limits, an audi-

ble alarm will sound and the

TIME display will scroll “CALL

CUSt SErV”. Should this

condition occur, turn off and

unplug the cabinet and then

call for service. Prolonged

operation of the cabinet in this

condition WILL result in elec-

trical component failures.

COOKING WITH THE FOOD PROBE (CONTINUED)

Changing the Settings Mid-Cycle

1. Settings may be changed mid-cycle. Refer to programming in-

structions on page 7.

2. Upon completion of the cycle, settings will revert back to initial set

-points.

Viewing Actual Temperatures

Press and hold “VIEW ACTUAL TEMP” button.

-If cabinet it in COOK mode, temperature will appear in the

“COOK” display

-If cabinet is in the HOLD mode, temperature will appear in

the “HOLD” display

To View Elapsed Cook Time When Cooking with the Probe

Press and hold the “VIEW ACTUAL TEMP” button

-The display will read the product temperature

-After 2 more seconds, the display will show the elapsed time

of the current cook cycle

The display will toggle between the product temperature and the

elapsed time at two second intervals until the button is released.

Factory default setpoints:

- cook: 325ºF

- hold: 200ºF

- timer: 1 hour

Operating ranges:

- cook temp: 100ºF-325ºF

- hold temp: 100ºF-200ºF

- timer:10 min. -18 hours

CAUTION:

HOT SURFACE

Inner surfaces of the unit

will be very hot during and

after operation.

Avoid touching the cabinet

when loading or removing

product.

CAUTION:

STEAM HAZARD

This unit produces steam,

use caution when cleaning

or opening the doors.

To avoid damage to the

electrical components, do

not unplug cabinet while

cooling fans are operating.

CAUTION:

WARNING:

HIGH CONTROL COMPARTMENT TEMPERATURE

If the temperature in the control compartment exceeds safe operating limits, an audible alarm will

sound and the TIME display will scroll “CALL CUSt SErV”. Should this condition occur, turn off and

unplug the cabinet and then call for service. Prolonged operation of the cabinet in this condition WILL

result in electrical component failures.

DAILY CLEANING PROCEDURES

1. After all food products have been removed from the cabinet,

turn the power switch to “OFF” and allow the cabinet to cool.

2. Unplug the unit prior to any cleaning.

3. Racks may be removed for cleaning. Lift up and pull out.

Hand wash with chloride/phosphate-free soap or detergent.

DO NOT exceed recommended concentrations or mixing ra-

tions. Never use abrasive cleaners, waxes, car polish, or sub-

stances containing strong aromatic solvents or alcohol.

4. Clean the inside of the unit as well as the removed parts.

Rinse racks and cabinet interior with clear water. Wipe off any

standing liquid or residue from all surfaces, corners, or near

edges and allow to dry. Reinstall when all parts are dry and

clean.

5. Inspect and clean the areas where there are vents or filters,

making sure no water gets into the internal controls or

electrical areas of the cabinet.

RECOMMENDED TIPS FOR CLEANING STAINLESS STEEL

Purpose Frequency Cleaning Agent Method of Application

Routine Daily Soap, ammonia Sponge with cloth, rinse with clear water

cleaning detergent and water and wipe dry.

Smears/ As Stainless steel cleaner Rub with soft cloth as directed on package.

Fingerprints needed or similar products Rub in direction of grain of stainless steel.

Do not use on vinyl trim.

Stubborn Daily Any chloride-free Apply with damp sponge or cloth. Rub in

spots and as or direction of grain of stainless steel. Rinse

stains needed phosphate-free thoroughly, especially if cleaner contains

cleaner chlorine bleach, do not use on vinyl trim.

Hard water Daily Vinegar Swab with cloth.

spots as needed Rinse with water and wipe dry.

CAUTION:

ELECTRIC SHOCK

HAZARD

Disconnect appliance from

electric power before cleaning.

CAUTION:

HOT SURFACE

Exposed surfaces can

be hot to the touch and may

cause burns. Allow appliance

to cool before cleaning.

IMPORTANT:

DO NOT spill or pour

water into controls,

control panel or wiring.

Water damage is not covered

by warranty.

CAUTION:

Cabinet may generate

steam, use caution

when opening doors

to clean unit.

CAUTION:

Beware of sharp edg-

es with sheet metal

during cleaning process.

CAUTION:

Cleansers, detergents, degreasers, sanitizers, or bleaching

agents that contain chlorides or phosphates will cause per-

manent damage to stainless steel products. The damage appears as

pits, eruptions, voids, small holes, severe discoloration or dulling of

the metal finish.

Water with high chloride content can also damage stainless steel.

If unsure of your water quality, we recommend you have it tested.

THIS DAMAGE IS PERMANENT, COSTLY TO REPAIR, AND IS

NOT COVERED BY THE WARRANTY.

208-240 VOLT Wiring Diagram

120 VOLT Wiring Diagram– CH500

TROUBLESHOOTING GUIDE

SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY

No power on display Not plugged in or circuit breaker

tripped Check or reset circuit breaker

Connect to proper receptacle

Power cord damaged Check - replace if required

Power switch damaged or defective Check - replace if required

Alarm sound, dis-

play reads ‘CALL,

CUST, SErV’

Temperature inside heater module is

above 160°F

Unit is on, motors

are running but no

heat

Internal wiring error

Call service technician

Element hi-limit trip / defective Call service technician

Takes too long to

get to temperature Improper voltage Call service technician to verify

incoming voltage matches cabinet

specifications.

Unit is hot

but low or no airflow Internal wiring error Call service technician

Circulation motor has quit Call service technician

Improper voltage Call service technician to verify

incoming voltage matches cabinet

specifications.

Display shows ‘nOP’ Control in ‘Cook with Probe Mode’ Plug in meat probe

Call service technician

NOTE:

The technical content of this manual,

including any wiring diagrams, schemat-

ics, parts breakdown illustrations and /

or adjustment procedures, is intended

for use ONLY by qualified technical

personnel.

NOTE:

For warranty service, call Carter-Hoffmann

direct at 800-323-9793 for authorization,

we will dispatch the nearest authorized

service agency.

Carter-Hoffmann Warranty:

Carter-Hoffmann (“CARTER-HOFFMANN”) warrants to the initial purchaser of its standard Carter

Line Products that CARTER-HOFFMANN will, at its option, repair or replace, during the warranty

period set forth below, any part of such products made necessary due to a defect in material or work-

manship which is present when the product leaves its factory and which manifests itself during the war-

ranty period under normal use and service.

This warranty applies only to original equipment owned and possessed by the initial purchaser and the

warranty period begins on the date of original shipment from the CARTER-HOFFMANN factory and

extends as follows: to component parts and labor for 12 months (36 months on hotLOGIX holding

cabinets, levels 3 through 10, and cook & hold cabinets); to refrigeration compressor unit for one

year (limited to replacement only - not to include labor for removal, repair or replacement).

Repair or replacements under this warranty will be performed, unless otherwise authorized in writing

by CARTER-HOFFMANN, at its factory. All parts or components to be repaired or replaced under this

warranty are to be shipped prepaid to CARTER-HOFFMANN, with reimbursement credit for such part

or component to be given if found by CARTER-HOFFMANN to be defective.

CARTER-HOFFMANN neither makes nor assumes and does not authorize any other person to make or

assume any obligation or liability in connection with its products other than that covered in this war-

ranty. This warranty applies only within the continental United States and Canada. In Alaska and Ha-

waii, this warranty applies only to and is limited to the supply of replacement parts.

Warranty Exclusions and Limitations:

Any implied warranty of merchantability or fitness for a particular purpose is hereby specifically dis-

claimed by CARTER-HOFFMANN. There are no warranties, expressed or implied, which extend be-

yond the description on the face hereof. This warranty does not cover and CARTER-HOFFMANN shall

not under any circumstances be liable for any incidental, consequential or other damages (such as in-

jury to persons or property, loss of time, inconvenience, loss of business or profits, or other matters not

specifically covered) arising in connection with the use of, inability to use, or failure of these products.

Specifications subject to change through product improvement and innovation.

3-YEAR WARRANTY on COOK & HOLD CABINETS

Carter-Hoffmann

1551 McCormick Ave.

Mundelein, Illinois, 60060 USA

Phone: 847-362-5500 Toll free: 800-323-9793 Fax: 847-367-8981

Sales and Marketing E-mail: sales@carter-hoffmann.com

Service E-mail: [email protected]

Company Website: www.carter-hoffmann.com

CARTER-HOFFMANN CH1800 Cook and Hold Cabinets Owner's manual

CARTER-HOFFMANN CH1800 Cook and Hold Cabinets Owner's manual

CARTER-HOFFMANN CH1800 Cook and Hold Cabinets Owner's manual

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